unit 9 and 10 - diversity and ethics

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    Diversity

    Unit 9

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    Introduction

    Diversity is a major current hot topic in

    organizations.

    It is an issue that is still being debated and

    does not yet have an encompassing

    model to describe it.

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    Topics of Discussion

    Diversity Categories of diversity

    Ways diversity viewed in workplace

    Diversity issues

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    Diversity

    Diversity - simply means differences

    Can be visual (race/gender/age)

    Can be personality/behavioral

    (extrovert/introvert or outgoing/shy)

    Can be background (education/hometown)

    Can be actual or perceived

    Exposure reduces perception of diversity

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    Diversity

    Categories:Primary categories- genetic differences that

    affect self-image and socialization

    Age, race, gender, etc.Secondary categories- learned characteristics

    that are acquired and modified throughout life

    Things you can work on and change

    Education, work experience, income lvl, geographiclocation, etc.

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    Diversity Awareness

    Exploration of cultural assumptions

    Name game

    Personalize the experience Class Divided

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    Diversity and issues

    PROS Ethicsright thing to do

    Increases d.m. capabilities

    Increases creativity Can enhance performance (div. talents)

    CONS

    Lower satisfaction More conflict

    Can inhibit work being done

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    Major points

    Diversity and the discussion of minority status

    are far from being resolved.

    Important to balance the positives of diversity

    with potential negatives Because of similar-to-me bias, you should

    actively work to find similarities to help diverse

    members bond.

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    Ethics

    Unit 10

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    Introduction

    Ethics is another Hot Topic inorganizations

    No encompassing model to describe them

    most previous ethical thinking comesfrom philosophy.

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    Topics of Discussion

    Ethics Kohlbergs model of moral development

    Moral consistency Philosophical approaches

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    Ethics

    Kohlbergs model of moral maturity based on Heinz

    dilemmasmall down woman dying from disease,

    Heinz (woman's husband), husband faces dilemma of

    breaking in and stealing the drug or not (thats the

    debate)would you? Why? Why not? Does he haveobligation to do so?

    Created to assess level of moral maturitya psyc scale

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    Kohlbergs stages

    Self-centered levelmoral value resides

    in external happenings rather than in

    individuals and standards

    Stage 1Nave moral realismaction based

    on rules; motivation is punishment

    Stage 2Pragmatic moralitymin

    punishment but also max rewards

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    Kohlbergs stages

    Conformity levelmoral value resides in

    performing good or right roles

    Stage 3socially shared perspectives

    anticipated approval or disapproval of otherand anticipated feelings of guilt.

    Stage 4social system moralityaction

    based on formal dishonor and guilt over harmdone to others. Socially asked to leave or

    embarrassed

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    Kohlbergs stages

    Principled levelmoral value resides in

    internalized principles of the individual

    Stage 5human rights and social welfare

    Gandhiconsider values and rights thatshould exist in society.

    Stage 6universal ethical principles

    perspectives that all human beings shoulduse on each other. Not concerned with

    others, just your own ethical compass.

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    Moral consistency

    A newer idea that suggests that moral

    maturity is measured by the consistency of

    your convictions

    Breaking any law is wrong

    Speeding

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    Philosophical approaches

    Utilitarian approach Identify courses of action available, who will be affected (benefits & harms),

    choose greatest benefit and least harmcost/benefits analysis

    Rights approach Identify course that respects the rights of everyoneEmmanuel Kantright

    to truth, privacy, etc.

    Fairness or justice approach Identify fair course that does not discriminate or favor anyone

    Common-good approach Identify course that benefits all

    Virtue approach Identify course that a moral/upstanding person would choose and that would

    be good for character

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    Major points

    Ethical issues continue to be of interest to

    management.

    You can use some of the philosophicalapproaches to help you consider potential

    outcomes of decisions.