unit3 student book

Upload: opulento22

Post on 10-Feb-2018

502 views

Category:

Documents


3 download

TRANSCRIPT

  • 7/22/2019 Unit3 Student Book

    1/6

    Top Notch Hotels

    http://www.topnotchhotels.com

    TOP NOTCH HOTELS

    Hong Kong

    San Diego

    Click on your choices.Then check availability.

    Smoking

    Non-smoking

    Top Notch Hotels Online Reservations

    Luxembourg

    Date of Departure

    Number of Guests

    Adults

    Children

    July 14

    Check Availability

    Date of Arrival

    July 7

    X

    2

    2

    Room Type

    Type of Bed

    24-hour room service

    In-room minibar

    Free Internet service

    Fullservice business center

    Laundry / Shoe-shine service

    Free airport shuttle

    Wake-up service

    Fitness / Exercise room

    Pool and sauna

    Babysitting service

    Magazine / Gift shop

    Concierge

    Currency exchange

    Baggage / Bell service

    Multilingual staff

    Hotel Services

    Well never let you down!

    Room Type

    Type of Bed

    Twin Queen-size King-size Rollaway

    Single Double Suite

    26 UNIT 3

    A Vocabulary

    Hotel room types and features Read and listen.Then listen again and repeat.

    B Pair work Have youor has someone you knowever stayed at a hotel?Tell your partner about the hotel features and services.

    Preview

    1 Check into a hotel.

    2 Leave and take a message.

    3 Request housekeeping services.

    4 Choose a hotel.

    GOALS After Unit 3, you will be able to:UNIT

    3 Staying in Hotels

    1 smoking2 non-smoking3 a single room

    4 a double room5 a suite6 a twin bed

    7 a queen-size bed8 a king-size bed9 a rollaway bed

    2:02

    Guest: Good morning. Im checkingout of Room 604.

    Clerk: Ill be happy to help you withthat. Was your stay satisfactory?

    Guest:Yes. Very nice. Thanks.

    Clerk: Did you have anything fromthe minibar last night?

    Guest: Just a bottle of spring water.

    Clerk: OK.Let me add that to your bill.

    Clerk:And would you like to putthis on your Vista card?

    Guest:Yes, I would, please.

    Clerk: Here you go, maam. Thankyou for staying at the Top NotchHotel. Will you be taking theshuttle to the airport?

    Guest:Yes, I will.

    Clerk:Well, the next shuttlarriving shortly. Id better bellman to give you a han

    your luggage.

    Guest: Thanks. Actually, Idpick up a paper at the newIll just be a minute.

    Clerk: No problem. The bewill let you know when thshuttles here.

    1 2 3 4 5

    D Focus on language Find an underlined word or expression in thePhoto Story with the same meaning as each of the following.

    E Think and explain All the following statements are false. Explain how you know they are false.

    F Pair work Match each picture with a hotel service from the website onpage 26. Then explain which services are important and which are not.

    C Photo story Read and listen to someone checking out of a hotel.l

    l

    1 pay with 2 help 3 leaving 4 OK 5 only 6 soon

    1 The guest is staying for a few more days.

    2 The guest has complaints about the hotel.

    3 The guest pays the bill in cash.

    4 The shuttle is arriving in an hour.

    The guest says, Im checking out.

    Wake-up service is impoIf you oversleep, you cana meeting or a tour.

    6 7 8 9

    2:03 ENGLISH FOR TOD

    connecting people fromand language ba

    Guest:

  • 7/22/2019 Unit3 Student Book

    2/6

    l l

    I l

    l

    l

    I l l l ll

    ll l

    l

    l l

    ll

    l ll

    . . .

    GRAMMAR

    28 UNIT 3

    had better

    Use had better and the base form of a verb to warn of a possiblenegative result. It is a stronger form of advice than should.

    Theyd better make a reservation right away. (The hotel is almost full.)Youd better not check out late. (There is a late-checkout fee.)

    Remember: To give a suggestion or advice, use should and the base form of a verb.

    You should make reservations right away.She shouldnt forget her passport.

    The negative form shouldnt is more common in questions than had better.

    Shouldnt we call the airline first?Wed better. There could be delays.Wed better not. Theres no time.

    GRAMMAR BOOSTER p. 125

    Obligation: have to /must,common errors

    Suggestions and advice: could /should/ought to /had better

    Expectation: be supposed to

    GOAL Check into a hotel

    LESSON

    1

    A Grammar practice Complete the conversations. Use a verb from the box anda contraction of had better or had better not, depending on the meaning.

    1 A: Is the gift shop still open? B: Yes, it is. But you . It closes in five minutes.

    2 A: When does the sales meeting begin? B: At 2:00 sharp. We late. 3 A: Do you think I could walk to the museum from here? B: Well, it looks like rain. You .

    You should take a taxi instead.

    4 A: Do you think we could get a table at Carlos for dinner on Friday? B: Well, it gets pretty busy. You the

    concierge to make a reservation for you.

    5 A: Hello, front desk? Im trying to connect to the Internetbut I cant seem to get online.

    B: Im so sorry. I the businesscenter for you. They can send someone up to check it.

    6 A: Is the fitness center open early tomorrow? B: Yes. It opens at 7:00. But you early.

    It gets very crowded after 7:30.

    B Find the grammar Look at the Photo Story on page 27 again. Circle one use of hadbetter. Explain the possible negative result, using could.

    Contractionshadbetter=d betterhadbetternot=d betternotNote:InspokenEnglish,hadbetteris almostalwayscontracted.

    arrive ask be call hurry walk

    CONVERSATION MODEL

    NOW YOU CAN Check into a hotel

    A Pair work Change the Conversation Model to role-play checking into a hotel. Discussroom and bed types and ask about hotel facilities. Imagine the time is now 8:30 P.M. Usethe pictures or your own ideas. Then change roles.

    A: Hi, Im checking in. The names .

    B: Lets see. Thats a for night(s). Non-smoking?

    A: .

    B: May I have your credit card?

    A: . By the way, is the still open?

    B: .

    A Read and listen to someone checking into a hotel.

    A: Hi. Im checking in. The names Baker.

    B: Lets see. Thats a double for two nights. Non-smoking?

    A: Thats right.

    B: May I have your credit card?

    A: Here you go. By the way, is the restaurant still open?

    B: It is. But youd better hurry. It closes at 9:00.

    B Rhythm and intonation Listen again and repeat.

    Then practice the Conversation Model with a partner.

    C Listening comprehension Listen to guestschecking into a hotel. Complete the informationabout what each guest needs.

    Type of bed(s) Non-smoking? Bell service?

    1

    2

    3

    4

    B Change partners Practice the conversation again. Discuss otherroom and bed types and hotel facilities.

    Fitness Center Hours6 AM to 9 PM

    Sauna Hours11 AM to 8 PM

    GiftShopHours8AMto9PM

    Business Center Hour9 AM to 5 PM

    Pool Hours6AMto 10PM

    2:04

    2:05

    2:06

  • 7/22/2019 Unit3 Student Book

    3/6

    GRAMMAR BOOSTER p. 127

    GRAMMAR

    CONVERSATION MODEL

    30 UNIT 3

    A Find the grammar Look at the Conversation Model again. Circle two usesof will.

    B Grammar practice Complete the messages, using will or wont and the base formof the verb. Use a contraction when possible.

    1 Please tell Ms. Yalmaz back later.

    2 Please give Mr. Ballinger this message:

    at the Clayton Hotel until after 5:00.

    3 Could you please tell the concierge

    a dinner reservation for four at the Three Seasons

    tonight at 7:00?

    4 Tell Ms. Harris

    pick her up at the airport before 6:00, please.

    5 Tell everyoneat 3:00 tomorrow, London time.

    6 Could you please tell Mrs. Park

    come in early tomorrow?

    GOAL Leave and take a messageLESSON

    2

    A Read and listen to someone leave a message.

    A: Hello? Id like to speak to Anne Smith. Shes a guest.

    B: Ill ring that room for you . . .Im sorry. Shes not answering. Would you

    like to leave a message?A: Yes. Please tell her Tim Klein called.

    Ill meet her at the hotel at three this afternoon.

    B: Is that all?

    A: Yes, thanks.

    B Rhythm and intonation Listen again and repeat.Then practice the Conversation Model with a partner.

    The future with will

    Use will or wont and the base form of a verb to talk about future plans.

    He willcall back tomorrow. Will she meet us at the restaurant?We wontbe able to join you for lunch. Will they take a taxi to the hotel?

    Note: will / wont be able to has the same meaning as can / cant.

    We wont be able tojoin you for lunch. = We cant join you for lunch.

    Remember: You can also talk about the future with be going to,the present continuous, or the simple present tense.

    Im going to call again at 4:00.Theyre meeting at noon at the hotel.She arrives on PanAir Flight 24 tomorrow.

    Other uses ofwill Willvs. be going to

    I / call

    We / not / be

    I / need

    her brother / not / be able to

    the conference call / start

    she / have to

    Contractions I will = Ill shewill = shell theywill = theyll Hewill not = Hewont

    2:07

    2:08

    Pronunciation

    WHILE YOUWERE OUT. . .FOR:

    Mr. Ms. Mrs. MissPhone:

    Please call backWill call again

    Message:

    Be sure to recycle this language.

    PHONE MESSAGE

    FOR:

    FROM: Mr. Ms.

    Mrs. Miss

    Please call Will call again

    Wants to see you Returned your call

    Message:

    Patricia Carlton

    PHONE MESSAGE

    FOR:

    FROM: Mr. Ms.

    Mrs. Miss

    Please call Will call again

    Wants to see you Returned your call

    Message:

    Judy Diller

    Pearl

    PHONE MESSAGE

    FOR:

    FROM: Mr. Ms.

    Mrs. Miss

    Please call Will call again

    Wants to see you Returned your call

    Message:

    Collin Mack

    PHONE MESSAGE

    FOR:

    FROM: Mr. Ms.

    Mrs. Miss

    Please call Will call again

    Wants to see you Returned your call

    Message:

    Hank Pitt

    Hell be . . .

    A Frame your ideas On a separate sheet of paper,write four messages you could leave someone.

    B Pair work Change the Conversation Model, using yourown messages.Your partner completes the message slip.Then change roles.

    A: Hello? Id like to speak to .

    B: Im sorry. . Would you like to leave a message?

    A: Yes. Please tell .

    B: Is that all?

    A: .

    C Change partners Leave other messages.

    Now You CaN Leve nd tke messge

    A Notice that each contraction is one syllable. Read and listen. Then listen again and repeat.

    B Look at the message slips you wrote in Exercise C above. Read each message aloud, using thecorrect pronunciation of the contracted form of will.

    C Listening comprehension Listen to the phone messages. Then listen again and completeeach message slip, according to the information you hear. Use the future with will in each message.

    Contractions with will

    1 Ill call back later.2 Shell be at the Frank Hotel.3 Hell bring his laptop to the meeting.

    4 Well need a taxi.5 Youll have to leave at 6:30.6 Theyll meet you in twenty minutes.

    How do you spell your last name?Could you please spell that for me?Could you please repeat that?

    Whats your ?

    1

    3 4

    2

    Dont stop!

    Leave another message. Confirm that youve understood

    the message correctly. Ask for more information.

    2:09

    2:10

  • 7/22/2019 Unit3 Student Book

    4/6

    LISTENING COMPREHENSION

    BEFORE YOU LISTEN

    32 UNIT 3

    A Vocabulary Hotel room amenities and services Read and listen. Then listen again and repeat.

    A Listen for main ideas Decide if the guests are satisfied or not. Then explain your answers.

    GOAL Request housekeeping servicesLESSON

    3

    1 We need extra .2 We also need .3 Could someone pick up my ?

    4 Could someone bring up?

    5 Could someone take awaythe ?

    make up

    the room?

    turn down

    the beds?

    pick up the

    laundry?

    bring up a

    newspaper?

    The guest wants someone to take away ,bring up and ,and pick up .

    The guest wants someone to the ,bring up , and the .

    glasses and coffee cups

    B Listen for details Listen again and complete each statement.

    SatisfiedNot satisfied

    Satisfied Not satisfied

    B Expand the vocabulary Complete the statements with other itemsyou know. Then compare items with a partner.

    Ideas

    dirtytowelsbreakfast /lunch/

    dinnerbags/luggageacoffeemakera rollawaybed laundrybags(yourownidea)

    extra towels. extra hangers. skirt hangers. an iron. a hair dryer.

    2:11

    2:12

    2:13

    take away

    the dishes?

    We need...

    Could someone...

    Be sure to recycle this language.

    Hotel staffHello,

    (business center).Is everything OK?

    Whats the problem?Im sorry to hear that.Let me check.Certainly.

    Youd better hurry.

    Hotel servicesInternet service

    business centerwake-up servicebell service

    Hotel guestIs the still open?

    What time does theclose / open?

    Could someone ?Can I make a reservationfor ?

    The isnt / arent working.The wont turn on.I need .Id like to order .

    Id like to leave a messagefor .

    That would be great.

    NOW YOU CAN Request housekeeping services

    A Pair work Look at the pictures. With a partner, discuss what you think each guest is saying.

    Dont stop!

    Complain about other problems Ask for a wake-up call. Ask about hotel services. Leave a message for another

    hotel guest.

    B Pair work Role-play a telephone conversation between one of the guests and hotel staff.Use your ideas from Exercise A. Then change roles. Start like this:

    A: Hello. Room service. How can I help you?B: Hi, Id like to order

  • 7/22/2019 Unit3 Student Book

    5/6

  • 7/22/2019 Unit3 Student Book

    6/6