United States Department of AgricultureOffice of Procurement and Property Management

Charge Card Service Center

USDA Wrap-Up/Closing SessionJohn McCain, Program ManagerCharge Card Service Center (CCSC)

2009 GSA SmartPay® ConferenceThursday August 12, 2010 2:00-3:10 pm Room North B 308, Georgia World Congress Center

USDA Charge Card Service CenterUSDA Wrap-up/ Closing Session - GSA SmartPay2 Conference2

Agenda

CCSC Team Points of Contact

When to Call US BankSystem Defects vs. System Enhancements

Charge Card Program Annual Calendar

CCSC Guides & Reference Materials

CCSC Website

Hierarchies

Closing Remarks

USDA Charge Card Service CenterUSDA Wrap-up/ Closing Session - GSA SmartPay2 Conference3

CCSC Team Points of Contact CCSC Team

o John McCain - Program Manager

o Frank Hodo - IT & Process Improvement Lead

o Damien Sisca - APC Liaison & Fraud Detection Lead

o Linda Wilson - Agency Advocate & Policy Support

o Henry Hansen - Agency Advocate & Policy Support

o Teresa Maguire - Travel Card Lead

o Nicholas Van Vranken - Travel Team

o Denise Hayes - Chief of the Property Management Division (Fleet Lead)

o Clara Hickerson - Communications, Policy & Training (DRT Strategies)

o Yadira Stamp - CCSC Inbox Management (DRT Strategies)

o Lynn Anderson - Technology Management (DRT Strategies)

o Geoff Schrager - Data Support (DRT Strategies)

o Merabell Puwo - Data Support (DRT Strategies)

o Justin McLeod - Fleet (CRI)

o Shakara Doster - Fleet (CRI)

USDA Charge Card Service CenterUSDA Wrap-up/ Closing Session - GSA SmartPay2 Conference4

When to Call US Bank

System Defects vs. System Enhancements

Call US Bank• If you are experiencing a

defect in operation of the AXOL system

Contact the CCSC• For system enhancement

issues, questions, or suggestions

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Charge Card Program Annual CalendarQ1

October

APC Meeting Q1

November

Announcement of Incentive Award/ Agency of the Quarter for Q4 (previous FY)

December

LAPC Quarterly Reviews Q1

APC Annual Reviews

APC Quarterly Newsletter Q1

Prepare course schedule for GSA SmartPay2 Conference 2011

Q2

January

APC Meeting Q2

February

Announcement of Incentive Award/Agency of the Quarter for Q1

March

LAPC Quarterly Reviews Q2

APC Quarterly Newsletter Q2

Validation Testing for LAPC Training

USDA Charge Card Service CenterUSDA Wrap-up/ Closing Session - GSA SmartPay2 Conference6

Charge Card Program Annual CalendarQ3

April

APC Meeting Q3

May

Announcement of Incentive Award/Agency of the Quarter for Q2

June

LAPC Quarterly Reviews Q3

APC Quarterly Newsletter Q3

Q4

July

APC Meeting Q4

GSA SmartPay2 Conference (July or August)

August

GSA SmartPay2 Conference (July or August)

Announcement of Incentive Award/Agency of the Quarter for Q3

September

LAPC Quarterly Reviews Q4

APC Quarterly Newsletter Q4

End of Fiscal Year

Review of Annual CCSC Goals (compilation of metrics)

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CCSC Guides & Reference Materials

The Guides Are Your Friends: These reference materials were developed to help you, your team and your cardholders.

All CCSC Guides for Purchase, Travel and Fleet are emailed to Coordinators and then posted on the CCSC Website for further access and reference.

USDA Charge Card Service CenterUSDA Wrap-up/ Closing Session - GSA SmartPay2 Conference8

CCSC Guides & Reference Materials

The Completed Guides/Reference Materials• Coordinator’s Purchase Program Guide• Cardholder’s Purchase Program Guide• AOs Purchase Program Guide• AO Guidelines for Final Approving in AXOL• Cardholder Guidelines for Approving & Reallocating in AXOL• Purchase Card Locked Transaction Scenarios & GL Extract• USDA Purchase Program User Profile Step-by-Step• Quick Guides

- Cardholder- Coordinator- Manager- Proper Use

USDA Charge Card Service CenterUSDA Wrap-up/ Closing Session - GSA SmartPay2 Conference9

CCSC WebsiteThe CCSC Website is a valuable resource and tool for Coordinators, AOs, cardholders and all Charge Card Program participants.

In 2010, the CCSC posted charge card program forms on the website for easy access and convenience.  

http://www.dm.usda.gov/procurement/ccsc/

The CCSC team worked to enhance and redesign the site to make it more user-friendly, improve site navigation and content and to provide accessibility to important program information, guidance and resources.

USDA Charge Card Service CenterUSDA Wrap-up/ Closing Session - GSA SmartPay2 Conference10

HierarchiesThe hierarchies are aligned with the various roles and responsibilities in the USDA Charge Card Program.

USDA Charge Card Service CenterUSDA Wrap-up/ Closing Session - GSA SmartPay2 Conference

Closing Remarks

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The CCSC thanks you for all of your help, support, and team spirit in the significant successes of the USDA Charge Card Program.