united states merchant marine academy kings point, new york 11024

8/14/2019 United States Merchant Marine Academy Kings Point, New York 11024

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UNITED STATES MERCHANT MARINE ACADEMY

Kings Point, New York 11024

Course Outline DB230 Management

AY 2009-10 - Second Term

Instructor: S. K. Shah, Ph.D. Office: 309 Bowditch

Telephone: (516) 773-5386 Hours: Wed 1100 -1200E-mail: [email protected] and from 1400-1600.

Also by appointment

Textbook: Andrew J. DuBrin, Essentials of Management (8th ed.), Thomson South-

Western, (2009).

Course Description: A comprehensive course designed to explore the world of a

manager with emphasis on the principles and practices of management. This course

focuses on the managerial functions of planning, controlling, staffing, directing, and

motivating individuals and workgroups. The objective is to enhance midshipmenknowledge and thinking about workings of organizations and the relevance of

management concepts as and when they embark on their professional career.

Course Objectives: The objective of this course is to familiarize midshipmen with theknowledge, role, responsibilities, and skills required of modern managers - whetheryou serve as a merchant marine officer or an entry-level position of your choosing .The material covered will be relevant to you, regardless of your career objectiveson shore side or at sea. Indeed, in the final analysis, we are all managers of our ownlives and can benefit by studying to be better managers. Specifically, the coursewill --

1. help midshipmen understand theoretical and practical aspects of management

practices and policies.2. encourage midshipmen to apply acquired knowledge and skills to various

situations in different types of organizations (i.e. profit, non-profit, service - on

shore side or at sea).

3. understand the impact of globalization on the increased diversity in theworkplace.

4. develop interpersonal skills in communicating ideas and supporting ones

position.

5. sharpen workplace competencies (i.e. resource management) and foundation skills

(i.e. critical thinking,problem solving and decision making).

Learning Outcomes

1. Demonstrate understanding and application of the principles of management andbehavior in organizations.

2. Demonstrate understanding and application of a sampling of quantitativetechniques and tools in the functional areas of business.

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3. Demonstrate understanding and appreciation of organizational planning/strategyin a changing global environment.

4. Evaluate major factors for becoming a more creative problem-solver and effectivedecision maker.

5. Demonstrate an understanding of socially responsible behavior.6. Communicate effectively in oral and written format

Mode of Instruction: Course material will be presented in a lecture format, problem-solving situations, case analysis, role-plays, scenarios and simulations of the real world

applications, individual and group discussions, etc. This approach will

encourage midshipmen-faculty interaction.

facilitate collaboration, commitment, and cooperation among midshipmen.

enable application of their learning to their regimental or personal life, and

sharpen their time management skills, etc.

Achieving Personalized Recognition and Overall Success in the course: As leaders,

you are destined to be captains at sea or shore-side in maritime or related industry. Giventhe critical role management skills play in the viability of any organization, please stay

alert, evaluate ideas from floor or the podium, take proper notes, and share yourexperiential observations with the rest of us. Also, please note the following:

Promptness and attendance: Please arrive on time. Midshipmen are required to attend

classes regularly. You will be held accountable for all work, notes, and assignments missed.

Preparation: Be ready with your assigned readings to take charge of a class discussion

when called upon to do so.

Adherence to Schedule and Performance: There will be three 1-hour exams (15% x 3 =45%), and a 2-hour final exam (15%). All tests will be cumulative and contain essay(s),multiple choice questions, and/or case analysis, etc. There will be no make-up exam.

There will be one term paper (15%), covering any topic of your choice relative to the

sections on Planning, Organizing, Leading, and Controlling identified in the text. Thispaper will be due a week after the discussion of that particular section is completed.There will be no exception in the timeline of this policy.

Please write a meaningful paper to get a better grade. So, here is a framework that you

might want to consider: 1. Select a topic that you are particularly interested in, because it

will be easier to write. 2. Develop an outline of your paper what do you want to writeabout? Why? Is there anything written about it? Do your research (investigate) and

collect necessary information that supports your thought or refutes it. Has the new

information swayed you one way or another? State your position and reach yourconclusion. 3. Use headings and sub-headings to render more substance to the quality of

your paper (e.g. Introduction, Problem Identification, Approach to solution, Analysis,

Discussion, Summary and Conclusion).

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Start with an introduction (where you will enunciate what the paper is about, how did it

evolve in your mind, your objectives and reason(s) for selecting the topic and/or writing

about it, significance of the content, scope and limits of your paper, how do you proposeto reach a conclusion; and develop rest of the paper accordingly. In preparing this paper

make sure you integrate your personal reactions with the material from the text. Your

paper should be typewritten, double-spaced, and about five pages in length. Also, pleasefollow proper report writing procedures with regard to spelling, grammar, footnotes, etc.

There are case problems at the end of each chapter. They describe various situations thatrequire application of the concepts learned in the immediately preceding chapter

combined with your common sense and general knowledge. Please form groups of 3 forcase analysis and group presentation(15%). Please evaluate your assigned case, give

your rationale, follow with details, and then summarize the questions posed at the end ofeach case.

Class participation(10%) is expected of all midshipmen. Individual and intra-group

participation is encouraged since it is vital to the learning experience and enhances verbalcommunication skills.

A Note on Studying/Reading/Performing well to make a difference in this course:

Before coming to class, please read the text, go over learning objectives, margin notes and

definitions, special features and concrete real world examples, all exhibits, key terms and

phrases. Relate some of the special features to your personal/family/friends experience andcompare them with those discussed in class to increase comprehension and then generalize

from such aggregation.

Lecture notes are very important, because I will go beyond what is contained in the text and

hold you accountable to everything discussed in class (even though some of the material

may not be in the text). Review lecture notes with the material in the text, and carefullyexamine the specifics noted in the text.

DO NOT hesitate to contact me personally or by email. Generally, I respond promptly.

Grading:

Three 1-hr exams 45%

Final Examination (2-hrs) 15%Term paper 15%

Case Analysis & Group Presentation 15%

Homework and Class Participation 10%

Grading Scale:

A = 92+ A- = 90 91 B+ = 87

89

B = 82 86 B- = 79 81 C+ = 77

78

C = 73 76 C- = 70 72 D+ = 67

69

D = 60 - 66 F = 59 (-)

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COURSE SCHEDULE AY 2009-10 Term 2

Week/Dates Topics Assignment

1

11/10-11/13

Adm. Details & Overview ofmanagement thought.

11/11 VETERANS

DAY

Ch. 1 The Managers Job. MyManagerial Role Analysis

p.15.

2

11/17-11/20

International Mgt and Cultural

Diversity

Ch. 2 Cross-Cultural Skills

and Attitudes p.59.

3

11/24-27

Ethics and Corporate SocRespo..

THANKSGIVING

RECESS

11/25, 26, 27

Ch. 3 The Ethical ReasoningInventory p. 76.

4

12/1-12/4

Essentials of Planning

EXAM#1 on 12/1/2009

Ch. 4 Group 1 Presentation

pp.35 Pl. see next page fordates

5

12/8-12/11

Problem Solving and Decision

making

Ch. 5. Group 2 Presentation

pp. 69-70next page for dates

6

12/15-12/18

Quant. Tech. Planning &

Dec.

WINTER LEAVE

12/18/09 1/03/2010

Ch. 6 Group 3 Presentation pp.

111 next page for dates

7

1/5-1/8/2010

IS/IT and e-Commerce Ch. 14 Group 4 Presentation

pp. 144-45 next page for

dates

8

1/12-1/15

Essentials of Control

EXAM#2 on 1/12/2010


pp.184 next page for dates9

1/19-1/22

Leaders and managers

1/19 MONDAY SCHEDULE


pp.217 next page for dates

10

1/26-1/29

Motivation Ch. 11 Group 7 Presentation

pp. 544. next page for dates

11

2/2-2/5

Communications Ch. 12 Group 8 Presentation

pp. 366-7 next page for dates

12

2/9-2/12

Teams and Teamwork Ch. 13 Group 9 Presentationpp. 405-6. next page for date

13

2/16-2/19

Managing Productivity,

ineffective performers, and

stress EXAM#3 on 2/16/2010

Selected topi s cs from Ch. 16-

17

142/23-2/26

Jobs, human resources, andorganization change &

structure

Term ends 2/26

Selected topics from Ch. 7, 8,9.

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3/1-3/5

FINAL EXAMS WEEK Final Exam TBA

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DB230 MANAGEMENT Case Analysis:

Improving Your Diagnostics and Analytical Skills| GROUP MEMBERS CASE Sec 2D1 2T12

1 The Management TraineeBlues p.35

12/2 12/3

2 Cardone IndustriesFeels theHeat from China P.69

12/9 12/10

3 Is it FairAnyone owns Rightsto Asthamahelp.com? p.111

12/16 12/17

4 What should Dell Do Next?P.144-5

1/6 1/7

5 The Sticky-Priced Condo p.184

1/13 1/14

6 Just-in-Time Worries at Univ.

of Utah Hospital p.217

1/20 1/21

7 Microsoft Counts Calories forEmployees

1/27 1/28

8 Tough as Nails at Home Depotpp.366-7

2/3 2/4

9 We Need More EngagementAround Here pp. 405-6

2/10 2/11

GROUP PRESENTATIONS

Since you are already acquainted with each other, I would like to leave it to you to develop your

own group/team of no more than three/four members and no less than eight or nine teams in all.

Purpose of each team:

Think about what your team goal should be for a formally assigned Case that you will present to

your colleagues in class.

Format of your CASE presentation:

Each presentation will be no longerthan 15 minutes followed by Q & A. Please state

1. What are the important FACTS of the CASE?

2. What are the major PROBLEMS in this case?3. What are the possible CAUSES of these problems?

4. What theory (or theories) or concepts from the chapter are applicable?

5. What SOLUTION can you realistically prescribe?

6. What assumptions did you make to JUSTIFY your solution(s)?

7. Share with us your related personal observations/experience from your company,

regiment, sailing periods, internship, other project(s) etc.

Please use your creativity to make your presentation interesting for everyone in class. One of the

criteria for your presentation grade will be how well you succeed in getting everyone

INVOLVED / ENGAGED in course of your presentation.

PleaseSUBMIT to the instructoryour presentation OUTLINE one day BEFOREIT IS DUE.

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united states merchant marine academy kings point, new york 11024

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