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the resource 4TH QUARTER 2015 Magazine for SUEZ in North America United under one brand: SUEZ

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Page 1: United under one brand: SUEZ · channel in the future,” said Busschops. Suez-na.com, the new corporate site, makes it far easier to access details of SUEZ’ services in water and

the resource 4TH QUARTER 2015

Magazine for SUEZ in North America

United under one brand: SUEZ

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table of contents

01 CEO Message

02 One on One with Rich Henning

06 SUEZ Rebranding Underway

08 Website Upgrades

10 Technology Investments Promote Efficiency

12 Indiana Advanced Wastewater Facility Garners Top Safety Prize

14 Business Resource Groups Help Employees Share Strengths

15 Leadership Programs – Looking Forward 2016

16 Employee Spotlight

18 Employees on the Move

19 Educational Achievements

20 Industry Awards & Recognition

21 Industry Papers & Presentations

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CEO message

Eric GernathChief Executive OfficerSUEZ in North America

Taking Care of Business, Taking Care of Ourselves

If it’s true that your business is only as good as the company it keeps, then you’re in good company if you work for—or with—SUEZ in North America.

Everywhere you look, there are signs of growth. I’m speaking not only in terms of revenue but in safety and service, in professional growth and in technical sophistication.

Some growth—in safety and service—has received public acknowledgement. For example, the Indiana Water Environment Association recently awarded its 2015 Excellence in Safety Award to the Belmont Advanced Wastewater Facility, which we operated and maintained. In Hoboken, NJ, the Chamber of Commerce named SUEZ the 2015 Green Business of the Year.

Some growth—for example, in technical sophistication—goes unnoticed by the general public. Ironically, that’s because the technology we’re investing in results in fewer service disruptions and greater efficiency. Technology such as geographic information systems (GIS), supervisory control and data acquisition (SCADA) software, and advanced metering infrastructure (AMI), which can provide near real-time water use information.

And some growth—in mentoring, in project management development, and in business resource groups—makes us better people and a better company. Each of these initiatives is highlighted in this issue of RESOURCE.

All of this growth comes, of course, as we’ve evolved into a unified brand—a brand that makes us a more attractive and approachable company with which to do business.

So, thank you for all your hard work in 2015, individually and collectively. I look forward to growing with you in 2016.

Resourcefully yours,

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one on one

one on one with Rich Henning

RESOURCE Magazine sat down with SUEZ in North America’s Rich Henning, senior vice president, communications, to discuss the company’s new branding strategy. As part of the rebranding, United Water, Degremont, and SENA Waste Services were unified under a new, single SUEZ brand that now includes 50 companies in 70 countries.

one unified

brand

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the resource 4TH QUARTER 2015

one unified brand

“It’s been on everyone’s mind for a few years now that our customers might be best served by a unified brand.”

RM: Rebranding any company the size of SUEZ is a huge

undertaking. How long has it been going on? Where are we in

the process?

RH: It’s been on everyone’s mind for a few years now that our

customers might be best served by a unified brand. But SUEZ is a

large, global company and you can’t make these changes quickly

or on a whim. So, while rebranding has been actively going on since

August 2014 here in North America, it was only in November 2015

that we were ready to go public.

RM: How are you communicating the rebranding to the world?

RH: We’ve been undertaking the rebranding in two phases. In the

first phase, we’ve focused on spreading the message to current

customers across all three companies, United Water, Degremont,

and SENA Waste Services. The customer awareness campaign,

which began in November, includes physically showcasing the

brand—on uniforms, hard hats, trucks, ID cards, etc. We also

built digital awareness through our new customer website,

www.mysuezwater.com and new corporate website,

www.suez-na.com. Both sites bear the new branding.

RM: And phase two?

RH: At the center of phase two is an awareness campaign

tailored to municipal and industrial stakeholders that we want

to be doing business with in the future. It also includes helping

regulators and the media understand the changes. I remember

during stakeholder dialogues, it would take 20 minutes just

to explain the corporate structure. With 50 companies in 70

countries, it can be quite confusing.

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one on one

RM: How will making the corporate structure easier to

understand benefit SUEZ?

RH: Well, it makes it easier for new and existing clients to do

business with us. They know at a glance what we have to offer

and how to access it. It also helps us internally. Remember,

SUEZ has more than 3,400 employees in North America alone.

They can do their jobs better if they know how to access the

resources they need. Most importantly, the rebranding helps all

stakeholders understand the Resource Revolution we’ve been

talking about and how we’re going to lead it.

RM: What do they need to understand?

RH: They need to understand that we have solutions that are

circular, concrete and collaborative. And by that I mean that

they’re regenerative—today’s waste is tomorrow’s resource. It’s

concrete—these are tangible things that can be measured and

improved. And they’re collaborative. No one person, and no one

company has all the answers. SUEZ has the benefit of having

employees in offices around the world. Even then, we would be

foolish to think that we don’t need to position with other, local

stakeholders to tailor global solutions to meet local needs.

RM: And what does that do?

RH: Well, that’s one of the most exciting things in the offering

now. It’s an open resource platform that our colleagues in Paris

are building. Essentially it’s a digital collaboration space where

SUEZ, universities, non-governmental organizations and others

can come together. By working together openly, digitally and

globally, all stakeholders can pool knowledge and resources to

create sustainable local solutions more easily.

ready for theresource revolution

this revolution is circularit is aimed at generating and

regenerating a secure,resourceful future for all.

this revolution is concreteit rests on tangible solutions

implemented to serve resources.

this revolution is collaborativeit engages all those whocontribute to managing,protecting and renewing

resources more effetivelyfor tomorrow.

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the resource magazine 2ND QUARTER 2015

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the resource 4TH QUARTER 2015

we are at the dawn of a

resource revolution

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rebrand update

SUEZ rebranding makes its way across North AmericaThe SUEZ rebranding campaign launched in Paris is in full swing here in North America in the form of a customer education campaign.

The rebranding does more than unite SUEZ’s 50 companies under a single

identity. “It helps us explain to our customers, partners and regulators that

while we have many environmental services, we now have one goal: to lead

the Resource Revolution,” said Madeline Power, director, communications

and creative services and project manager, rebranding. “Before, it wasn’t

immediately clear to people that it was the same company offering end-to-end

solutions.”

In June, the new SUEZ brand was introduced at the national American Water

Works Association industry show in Chicago. The former United Water and

Degremont logos were not present, as we introduced the SUEZ brand to

the industry. The North America rebranding efforts were in full swing by

November, when employees began wearing newly branded SUEZ uniforms,

hardhats, identification badges, and began driving in vehicles bearing the

SUEZ logo.

At the same time, two new websites, www.mysuezwater.com and

www.suez-na.com, were launched with the distinctive new branding. To

educate stakeholders about our brand change and these websites, digital ads

were placed in every zip code we serve across the country. A bill insert also

accompanied printed and electronic bills, bringing attention to the change in

our brand.

“While rebranding has been actively under way since August 2014, we are

finally at the stage where United Water, Degremont and SENA Waste Services

are truly united under one brand: SUEZ,” said Power.

Madeline Power, director, communications and creative services and project manager, rebranding.

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the resource 4TH QUARTER 2015

“... United Water, Degremont and SENA Waste Services are truly united under one brand: SUEZ”

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rebrand update

website upgrades bringSUEZ and its customerscloser togetherIn North America, SUEZ has launched two new, compelling websites that place every customer and corporate partner just clicks away from details on their local account, SUEZ corporate activity and global environmental trends. The websites are: www.mysuezwater.com and www.suez-na.com.

“Creating exceptional customer experiences lies at the heart

of our business,” said Douwe Busschops, manager, customer

service improvement. “Now, our online presence reflects that

passion.”

The website upgrades—the biggest since 2008—greatly enhance

customer experience and improve functionality. Most notably,

mysuezwater.com now provides details of every market SUEZ

serves, not just the largest municipal accounts sites. Other

new features include digital roadmaps that show the location of

ongoing projects and emergency underground repairs. The sites

are also optimized for mobile devices, so that the Web content is

automatically resized to fit mobile phones and tablets. This new

technological platform allows us to keep developing new online

services to continuously improve the customer experience. We

will continue to cooperate with our customer service teams

and interact directly with our customers to identify their needs.

We strongly believe this site will become a key customer service

channel in the future,” said Busschops.

Suez-na.com, the new corporate site, makes it far easier to access

details of SUEZ’ services in water and wastewater, recycling and

waste recovery and treatment solutions. For example, municipal

planners information on water-reuse technology available from

Ozonia and Aquasource can be found in two clicks of the mouse.

Websites searches were more labor intensive in the past.

Future iterations of www.suez-na.com are likely to include links to

a collaborative web portal now in the planning stage by our parent

company, SUEZ.

The website upgrades—the biggest since 2008— greatly enhance customer experience and improve functionality.

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the resource 4TH QUARTER 2015

Pictured at top of page: suez-na.com

Pictured at bottom of page: mysuezwater.com

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business efficiency

technology investments allow us to more efficiently manage our utility businessIt takes more than pumps, pipes and employee know-how to send water from point A to point B. It takes sophisticated software that can measure water flow, demand and loss. It takes analysis to interpret and act on the data captured by that software. And it takes investment to make it all happen.

SUEZ in North America understands this. That’s why our Utility

Business has been strategically investing in technologies that

allow us to more efficiently manage the plants and distribution

systems across the company. They include:

• Geographic information systems (GIS), used with other

software to geospatially pinpoint assets, attributes, and

activity on a digital map

• Supervisory control and data acquisition (SCADA) software

used to help operators manage the plants and distribution

system to improve efficiency

• eOps, a software application that uses SCADA data for system

performance monitoring, and well and pump optimization,

with real-time reporting tools

• Advanced metering infrastructure (AMI), which can provide

near-real-time water use information for customer billing,

consumption trends, and leak and backflow detection at the

meter and

• Hydraulic modeling software, which illustrates the effects of

changing demands and conditions on water distribution and

wastewater collection systems

“Investing in technology that manages water flow and reduces

waste is good for our customers, good for the environment and

good for our business,” said David Stanton, president, Utility

Business. “Better decisions are made when we work with current

data, rather than historical trends. This technology lets us do that.”

SUEZ’ long-term plans call for these and other discrete software

applications to work together seamlessly. Doing so will provide

more robust data that can be used to improve operations.

Several applications are already integrated in some service areas.

For example, Cityworks, a computerized maintenance management

system software designed by Azteca Systems, is being deployed by

SUEZ in tandem with existing GIS software in our Boise, ID water

utility. INFOR, based in New York, is being implemented at our

Haworth, NJ, water treatment plant for work management as well.

SUEZ also recently acquired Derceto of New Zealand, which

developed an energy management and system operation

optimization tool known as AquaAdapt software. It is being

leveraged by SUEZ to optimize energy costs at our facilities, with

the first implementation in Idaho. Using sophisticated algorithms

that recalculate every 30 minutes, AquaAdapt draws on information

from local system SCADA, GIS and the hydraulic model to optimize

system pumping selections, and thus energy use, based on user

demand and electric utility tariffs.

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the resource 4TH QUARTER 2015

Top of page: ArcGIS Online is used by Idaho to enhance the GIS tools available to staff. This web map works on desktops, tablets and phones allowing for a single, easily deployable solution for all users.

Bottom of page: Hydraulic modeling software illustrates the effects of changing demands and conditions on water distribution and wastewater collection systems.

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project spotlight

Indiana advanced wastewaterfacility garners top safety prizeSUEZ in North America has paid close attention to improving safety in recent years. Now, SUEZ is receiving some well-deserved attention of its own. The Indiana Water Environment Association (IWEA) has selected the Belmont Advanced Wastewater Facility—operated and maintained by SUEZ—to receive its 2015 Excellence in Safety Award.

“Given the high priority we give to workplace safety, we must

do our best to eliminate as many injuries as possible,” said

Bob Iacullo, SUEZ executive vice president in North America.

“Training employees to be aware of hazards in the workplace

and to conduct risk assessments are critical activities, as is

building a safety culture. The Belmont Advanced Wastewater

Facility employees have built that culture.”

The facility treats an average of 120 million gallons a day, with peak

flows reaching 300 million gallons per day. The facility last won the

safety award in 2008.

The IWEA program is designed to give recognition to plants that

sustain a minimum of loss-time accidents, have a well-designed

safety plan in place and pass a thorough and detailed inspection

from an IWEA safety committee member.

The Indiana Water Environment Association (IWEA) has selected the Belmont Advanced Wastewater Facility to receive its 2015 Excellence in Safety Award.

Pictured left to right are Todd Chimel and George Turpin.

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business resource groups help employees share strengthsAnna Maria Brennan, SUEZ director of diversity and inclusion, knows there’s strength in numbers. That’s why she is encouraging employees with similar interests and needs to come together in business resource groups (BRGs).

BRGs, also known as affinity groups, are organized by fellow

employees around a sense of shared interests and experiences,

or a common aspect of diversity, such as military experience

or career goals. They typically provide access to resources,

professional development and support systems.

At SUEZ, three groups now operate: the Women’s Leadership

Network, the United Veterans Network, and Generation Lynk.

A fourth group, focused on environmental interests, may be

formed next year, she said. The first group, the Women’s

Leadership Network, was formed in 2012. “The WLN has

been very successful,” said Brennan. “The goal for the group

is to create a pipeline of women in leadership positions.

The employee base is 23 percent female, and 29 percent of

management positions are held by women. But we want more.”

The United Veterans Network supports veterans’ needs,

including their assimilation into the civilian workforce. “It’s

one that I’m passionate about,” said Brennan. “We want to be

a veteran friendly employer.” And Generation Lynk, typically

comprised of younger employees, mentors employees in the

use of technology and does charity fundraising.

“BRGs are great for the company and for employees,” said

Brennan. “For SUEZ, it helps us identify high producers, those

committed to the company. For employees, it’s a way for them

to test out new skills, such as public speaking, and to showcase

their talents.”

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the resource 4TH QUARTER 2015

leadership programs – looking forward 2016 SUEZ in North America, recently recognized as one of the top US environmental resource companies, is tapping into the ultimate resource: employee experience. Two separate initiatives were launched in 2015—one a pilot mentoring program, the other, a project management leadership program—both with the goal of developing employees’ leadership skills and knowledge of our business. Both programs rely on the expertise of experienced SUEZ senior leaders.

Following a successful pilot that ended in May, SUEZ is

considering a full mentoring program for 2016 that would

pair employees with more senior leaders in other parts of the

organization. “By working with mentors from a different location

than their own, participants can get objective feedback on their

ideas and a different perspective” said Joe Marano, manager of

learning and development.

Ten SUEZ employees participated as mentees in the

successful pilot program, which lasted from October 2014 to

May 2015. Typically, the pairs met formally once a month but

communicated regularly between meetings. “In a few cases,

physical distance proved to be a challenge—for example, if one

person was in Idaho and the other was in New Jersey. But in

every case, they figured out a way to overcome those challenges

and connect,” said Marano.

Additionally, 24 employees completed a separate project

management leadership program in October 2015. The Project

Management Leadership Program consisted of four modules:

Leadership and Management, Environmental Health and

Safety, Operational Excellence and Stakeholder Engagement,

and Financial Management. Each module was led by subject-

matter experts from Environmental Services and Corporate

senior leadership. Each two-day module consisted of strategic,

critical content for attendees that they leverage every day in their

operations. “Project managers are the leaders of their projects,

so investing in their development is critical. They must have the

necessary training to excel in their jobs. It is now up to them to

utilize the new skills learned, to optimize performance at their

operations,” said Nadine Leslie, president of our Environmental

Services division. Another Project Management Leadership

program is being considered for 2016.

“Both these programs, the mentoring program and the project

management leadership program, are great examples of how

we can put our individual experience and collective knowledge to

work” said Marano.

Left: 24 employees completed a Project Management Leadership Program in October 2015.

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employee spotlight

the pursuit of knowledge is encouraged for all employees

Doug Reger, P.E.Years of service: 6 ½ years

Current role: Project Manager of Workforce & Asset Management

Location: Hackensack, NJ

Past roles: Manager Network Engineering, Hydraulic Modeling/New Business Engineer

How have you taken control of your career path and driven your development? Two things have helped define my career with SUEZ. The first was obtaining my professional engineering license. This has provided me with the ability to pursue various paths within the organization. The second is to always challenge myself. I try to take advantage of every educational and networking opportunity that is made available. These opportunities have helped me build a network of knowledge I can access whenever needed.

How has SUEZ helped you with your career path?SUEZ has helped me advance in my career by providing me with numerous opportunities to grow. The management has encouraged me to join and participate in industry organizations and attend conferences in order to stay up to date on the latest trends and technology. I have also been provided the support and encouragement to obtain my professional engineering license. SUEZ has given me the building blocks to jump start my career, providing a solid foundation for the future.

What steps do you take to continuously enhance your knowledge and skills? Taking advantage of the educational opportunities made available has allowed me to keep up with the trends in the water industry. I believe it is important to attend industry conferences and seminars in order to gain new perspectives

on common issues. Joining the SUEZ Technical Committee has provided the tools to expand my support network and pull resources from around the globe.

Have you had any mentors over your career? Paula McEvoy and Emad Sidhom have both been great mentors throughout my career. Early on, Paula provided a wealth of knowledge and guidance when I first joined the company. She has always been a valuable resource when I was in need. Emad has been a tremendous mentor as well. He has provided many of the opportunities for me to expand my knowledge and network of the water industry by encouraging me to push my boundaries.

Are you in the place you thought you would be at when you first started your career? I first started with SUEZ in 2009 as a hydraulic modeler for the NJ/NY business units. Within 2 ½ years I was managing the Engineering underground infrastructure capital program and providing daily assistance to the distribution and construction departments. Today, I am the project manager for the T&D workforce & asset management project. If you asked me if this all could have happened in only 6 ½ years, I would have surely said “no”. SUEZ has put its confidence in me and provided numerous opportunities to advance my career within a short period of time.

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the resource 4TH QUARTER 2015

Carol E. Alonso, SPHRYears of service: 20

Current role: Vice President, Human Resources – Environmental Services

Location: Paramus, NJ

Past roles: Director of Human Resources – Utility Business, Manager of Corporate Human Resources, Manager of Staffing, Employment Coordinator, Administrative Support Representative

How have you taken control of your career path and driven your development? It is critically important to stay current in our fields and focus on professional development, and being a Human Resources professional is no exception. Strong leadership, good communication and interpersonal skills are all important competencies and I focus on both leveraging and improving them daily. I set performance and development goals for myself every year, but I also meet regularly with my managers to ensure I receive feedback on my priorities. When managing a team, it is important to ensure alignment between your leadership and your teams’ expectations.

How has SUEZ helped you with your career path?SUEZ has completely supported my education and development, and has afforded me many opportunities throughout my career. I have held HR positions in corporate, the Utility division and now today in the Environmental Services division. I have also had the opportunity to work on cross-functional teams and serve on committees which have further developed my skills and increased my knowledge. These opportunities have given me a thorough understanding of our company and our operations.

What steps do you take to continuously enhance your knowledge and skills? I set development goals for myself. In 2014, I completed my Masters of Science degree in Human Resources Development as well as obtained my Senior Professional in Human Resources (SPHR) certification. I am also a member of the Society for Human Resources Management and attend their conferences, seminars and workshops. It is important to keep up with the changes in laws and trends within different industries and develop my network to understand the best practices within the field of Human Resources.

Have you had any mentors over your career? I have been very fortunate to work with and for very talented and driven professionals who have shared their knowledge, advice and experiences. In my role as HR Director in the Utility division, I had the opportunity to work for Bob Iacullo, when he ran the division years ago. Bob was one of my first career mentors who took the time to ensure I had a solid understanding of the regulatory business model so my HR business plans were aligned to the priorities of the business. Today, I am fortunate to have two mentors, Nadine Leslie and Marie Waugh, who provide me with support, direction, guidance and feedback not only related to my performance but to my professional development. They give me challenging goals that stretch me and allow me to grow my capabilities.

Are you in the place you thought you would be at when you first started your career? Yes I am. I still remember my very first day with the company 20 years ago. I started as an Administrative Support Representative delivering mail and providing support to various departments. A college professor once told me that you should dress and act for the position you want, not just the position you currently hold and let people know you aspire to advance. So with that advice, I remember wearing my suit and delivering the mail and making sure I asked questions, showed enthusiasm and did the best job I could. Today I am the head of HR for the Environmental Services division. I am proud of my accomplishments and of my progression within the company. I have learned that with determination, setting goals, working hard, and not being afraid of taking some risks anything is possible.

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recognizing outstanding achievement

employees on the moveName Location New Job Title Previous Title

Jarmila M. Cary Boise, ID Director of Finance Manager, Finance

Seho S. Chang West Basin, CA Engineer II Engineer I

John E. Cheslik Paramus, NJ COO - Environmental Services VP & General Manager - South Division

Timothy Chou Haworth, NJ Engineer II Engineering Associate

Dennis Davis Paramus, NJ Senior Financial Analyst Financial Analyst

Edward M. Harper Pawtucket, RI Project Manager Assistant Project Manager

Christopher L. Jacobs Rhode Island Manager Rhode Island Plant/Project Manager, Pawtucket, RI

Michael Le Sturgeon Bay, WI O&M Technician II O&M Tech I

Yudan Liu Swan Hills, CA Journeyman Electrician Journeyman Instrument Technician

Brice Massey Jackson, MS Supervisor Field Services Maintenance O&M Technician III

Michael O’Rourke Haworth, NJ Supervisor Mechanical Maintenance &

Planning

Planning Specialist

Henry Phan West Basin, CA Engineer II Engineer I

Doug Reger Paramus, NJ Project Manager Manager, Network Engineer &

Hydraulic Modeling

Matthew Servello Paramus, NJ GIS Specialist Technical Services Field Technician

Treva Spencer Paramus, NJ Manager, Communications and

Community Relations

Manager, Talent Acquisition

Danielle Steinard Toms River, NJ Administrative Coordinator Administrative Assistant

Antonio A. Vicente Haworth, NJ Manager Netw orks Engineering &

New Business Engineer

Senior Project Engineer III

Karl Witkowski Princeton Meadows, NJ Operator I Operator in Training

Andrew Wolanin Wixom, MI O&M Technician I Operations Specialist I

Andrew Wolff Laurel, MS C&D Technician III C&D Technician II

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educational achievementsCongratulations to our coworkers who recently attained an accredited degree, certificate or new license.

Kelly Bowles Wastewater Treatment Certification, Class IV Canton, MS

Toney Bryant WaterWorks Operator Certification Laurel, MS

Laurene Buck C-3 Collection License Camden, NJ

William Carey Drinking Water Treatment Operator - Class II License Boise, ID

Luis Chicas Confined Space Rescue Certification Wantagh, NY

Brian CianfraniT-3 Water Treatment License Camden, NJ

Chase Coles Drinking Water Distribution Operator - Class I Boise, ID

Paul Colon Certified Fraud Examiner Paramus, NJ

Joe Couture Wastewater Management Leadership Program Certificate Danielson, CT

Larry Finnicum Water System Class E License Wilmington, DE

Brian Gilkin W-1 Water Distribution and C-1 Collection Licenses Camden, NJ

Maurice Hughes Wastewater Treatment Certification, Class II Laurel, MS

Wazir Hussein PE Civil Water Resources and Environmental License East Rockaway, NY

William M. Knapp T2 Water Treatment License Toms River, NJ

Daniel Landerer Confined Space Rescue Certification Wantagh, NY

Robert C. Lee Wastewater Treatment Certification, Class II Jackson, MS

Edward Leppold Graduate certificate in Urban Water Resource Design Harrisburg, PA

Asad Mansoor Certified Human Resources Professional Edmonton, CA

Linda Martinez Yebra Wastewater Treatment Plant Operator, Grade V Certification Burbank, CA

Frank B. McKenzie Wastewater Treatment Certification, Class II Jackson, MS

Carlos Nery Confined Space Rescue Certification Wantagh, NY

Robert Penman Water Supply Operator License Wilmington, DE

Scott Pierce Drinking Water Distribution Operator - Class IV License Boise, ID

Daniel Rector Journeyperson Electrician License Wilmington, DE

Christopher Sall T2 Water Treatment License Rahway, NJ

Jose Sanchez Wastewater Treatment Plant Operator, Grade III Certification Burbank, CA

Chris Sawyer Biosolids Furnace Operator Certification Indianapolis, IN

James Sparkmon Wastewater Treatment Operator Class IV Certification Indianapolis, IN

Marshall Thompson Drinking Water Treatment - Operator in Training License Boise, ID

Tina Tran-Mendez Laboratory Analyst Grade II Certification Burbank, CA

Ron Wund T4 Water Treatment License Rahway, NJ

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recognizing outstanding achievement

industry awards & recognitionCongratulations to our colleagues for their extraordinary efforts. We’re proud of the excellent work you do on behalf of our customers, our company and the communities we serve.

SUEZ Westchester Operations received the 2015 Advancement Award at the Westchester Water Works Conference. The award was presented to SUEZ for the success of its District Metered Area program.

Bill Madden, director of external affairs for SUEZ New York Operations, was appointed to the board of directors of the Rockland County chapter of the Salvation Army.

Kelly Ruggiero, corporate attorney, was appointed to the board of directors for the Venture organization in New York.

Marc Quijano, chemist at our West Basin operations, was appointed to the Standard Methods Committee (SMC). This committee, consisting of over 300 members, is charged with the review and approval of methods to be included in Standard Methods for the Examination of Water and Wastewater.

Jim Mastrokalos, director of operations for SUEZ Toms River Operations, was honored with a Community Service Award at the Township of Manalapan’s 2015 Mayor’s Charity Ball. The annual event recognizes community leaders for their service in Manalapan while supporting non-profit organizations.

SUEZ Camden Operations has been nominated for the George Burke Safety Award through the NJWEA. John Manganaro, project manager received recognition for being a part of AWWA for 35 years. Additionally, John Manganaro has been nominated for the NJWEA Lifetime Safety Award.

SUEZ Hoboken Operations received the 2015 Green Business of the Year Award from the Hoboken, NJ Chamber of Commerce.

Above: SUEZ Westchester Operations from left to right, Steve Bernadino, planning supervisor; Bob Idoni, operations superintendent; Lynda DiMenna, manager; Nick Curcio, project manager

Above: Jim Mastrokalos accepting Community Service Award from Township of Manalapan Mayor Jack McNaboe, Manalapan Council Members, Senator Samuel D. Thompson, Assemblyman Robert D. Clifton and staff

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the resource 4TH QUARTER 2015

industry papers & presentationsAs a company committed to sustaining the planet, we know that innovation and best practices are key to our success. As industry leaders, we recognize that it’s important to share our knowledge with others who are also trying to protect public health and preserve natural resources. Here’s a roundup of employees who have shared their expertise by writing articles or making presentations at industry forums.

Bob Iacullo, executive vice president, was a panelist at the Governing Pennsylvania Leadership Forum regarding “Water as the New Gold: Solutions for the Keystone State.” He was also a panelist at the Utility Regulation Conference in Washington, D.C. regarding “Lessons Learned from Water Utilities.” In addition, Bob presented on “Meeting the Challenge of Water Infrastructure Investments” at the 10th Anniversary of the North American Energy & Infrastructure Forum in New York City, as well as SUEZ’ capital investments in Bergen County, NJ at the Alliance for Action meeting.

Walton Hill, senior vice president of regulatory relations and strategy, moderated a panel regarding “Rate Regulation Across Sectors” at the NAWC Annual Summit. Panelists consisted of commissioners from various states. In addition, as President-Elect of NAWC, Walton presented at the NARUC Eastern Utility Rate School on “Water Industry Perspectives.”

Bob Iacullo and Walton Hill hosted a Regulators’ Breakfast at the NARUC Annual Meeting, and presented on the SUEZ Sustainable Development Initiative.

Rich Henning, senior vice president of communications, presented on “Communicating Utility Needs to Customers” at the Water Finance Forum hosted by the U.S. EPA. Rich was also a panelist at the University of Florida’s College of Journalism and Communications in which he talked to environmental journalists from across the U.S. about media coverage of infrastructure, price and other water-utility issues.

Keith Cartnick, senior director of water quality and compliance, presented on the upcoming Revised Total Coliform Rule (RTCR) at the AWWA Partnership for Safe Water – Water System Optimization Conference. This included a discussion of SUEZ’ internal preparedness program.

John Williamson, senior chemist at DENARD, presented a paper titled “Influence of pH on Boron Precipitation and Scaling Kinetics in FGD Wastewater” at the 2015 International Water Conference. Rudy Labban, manager of industrial solutions, presented a paper titled “Chelating Resin Selectivity in High Solids Aqueous Media” at the same conference.

Michael Martino, manager of communications and community relations at our Nassau County operations, presented on the importance of infrastructure for economic development at Vision Long Island’s annual Smart Growth Summit. Michael also lectured about community relations at Farmingdale State College and addressed a local chamber of commerce about SUEZ operations.

Hetal Mistry, PE, manager of piping design and delivery, presented at the 2015 AWWA Water Infrastructure Conference on a New Jersey project, “Slip-Lining: Smart Reuse of an Existing Asset.”

Nick Curcio, non-revenue water manager, and Hetal Mistry each wrote articles for the New York Section AWWA magazine Aquarius. Nick wrote on “Design & Management of District Metered Areas” at our Westchester operations and Hetal wrote on “Use of Recycled Glass as Backfilled Material” at our New York operations.

Nabin Chowdhury, senior R&D engineer at DENARD, and Christophe Desmottes, R&D engineer at DENARD, co-authored a paper with the Hyperion Bureau of Sanitation in Los Angeles, CA on the year-long Cleargreen Technology Pilot Study. Their paper, “Pilot-scale Experience of Deammonification of Thermophilic Anaerobic Digester Centrate,” was presented at WEFTEC.

Dr. Peter Peng, PE, senior engineer, presented at the Indiana Water Environment Association Annual Conference on “Transition from Nitrification to Nutrient Removal – Are You Ready?”

Matt Mahoney, vice president of external affairs, co-authored a book titled “The Effective Water Professional”, which was published in September.

Ed Leppold, relief operator for SUEZ in Pennsylvania, presented on water treatment to students at Villanova University.

Page 24: United under one brand: SUEZ · channel in the future,” said Busschops. Suez-na.com, the new corporate site, makes it far easier to access details of SUEZ’ services in water and

In keeping with our environmental preservation commitment, this publication was printed on paper containing at least 10% post consumer fiber. E