unitemps franchise brochure jan 2015 final
TRANSCRIPT
The temporary staffing solution for higher education
Introducing the Unitemps franchise opportunity – of the sector, for the sector
UNITEMPS
www.unitemps.com
1. Introducing UnitempsDiscover the remarkable evolution of Unitemps from its first branch to the extensive franchise network that is currently revolutionising the higher education approach to student working and temporary staffing.
2. Franchise NetworkWith branches located at top universities and access to over 95,000 students, graduates and skilled workers nationwide, track the scope of the Unitemps franchise network and its partner institutions in numbers.
3. Benefits of a FranchiseSee how the ethical, quality and community approach offered by Unitemps works for the mutual benefit of students, clients and academic institutions, providing a temporary staffing service that genuinely offers balance to student workers.
4. Experience and PropositionUnderstand the experience and knowledge that forms the foundations of the Unitemps model and how this background is used to improve and shape the franchise offering.
5. The Higher Education Solution Focus on how the Unitemps approach is applied and scaled to offer wider benefits and opportunities for innovation in the context of the modern higher education sector.
g6. Join the Unitemps NetworkBecome a part of Unitemps to harness the full potential of student employment and temporary staffing designed for the sector and enjoy the benefits of this innovative, socially responsible approach.
Contents
The Unitemps model offers higher education institutions the chance to open an in-house temporary staffing agency, bypassing any lengthy development in order to immediately address the financial and efficiency challenges of the sector.
Unitemps | www.unitempsfranchise.com
Introducing UnitempsUnitemps is the university-owned temporary staffing service that is revolutionising the higher education approach to student working and institutional employment. Our unique franchise model offers a scalable opportunity for academic institutions to tackle issues such as debt and future employability while enhancing the overall student experience.
Through a growing network of branches, Unitemps offers job opportunities to students, graduates and the wider community. Originally established by the University of Warwick to meet the specific challenges of recruiting in the higher education sector, Unitemps has been helping candidates find the right jobs and helping clients find the right people since 1997.
1
Different working ethosUnitemps is different to most employment businesses in both culture and model. Unlike our commercial competitors, we prioritise client experience over sales targets. Our staff do not work on commission, and are instead driven by providing excellent service. This ethical, quality and community approach has successfully placed thousands of candidates with employers, and we continue to invest in this ethos for the benefit of candidates and clients around the world.
Complete recruitment solutionUnitemps covers part-time and full-time temporary assignments within academic institutions and external companies. From one-hour shifts to full-time work, we have the network and candidate base to fill assignments on the same day. Our temporary workers are reliable, intelligent and keen to make an impact, while our proven systems enable branches to run a complete recruitment service: attracting applications, processing timesheets and payroll, maintaining legislative compliance and monitoring departmental budgets.
Optimised for higher educationDeveloped specifically to meet the challenges of staffing the higher education sector while helping students to get the most out of their university experience, Unitemps is perfectly positioned to help institutions balance the needs of their students with their own temporary recruitment requirements. Of the sector, for the sector, Unitemps mirrors the aspirations of its partners, and with profits retained within each institution to reinvest for the benefit of students, we offer a truly ethical approach.
Unique franchise modelThe Unitemps franchise model was developed in 2009 and the network has since grown rapidly across the UK, while actively exploring prospective partnerships with institutions worldwide. It offers the opportunity to open an in-house agency in as little as three months by supplying proven systems, operational processes and marketing support.
Fully scalable to the institution, the franchise model bypasses the lengthy development work of a start-up service and helps to leverage significant cost savings and generate new revenue streams. It can even form part of an integrated careers service within the establishment, so whatever your institution needs from its agency, the flexibility within the model allows your Unitemps branch to be tailored to your exact requirements.
Introducing Unitemps | Page 3
Unitemps | www.unitempsfranchise.com
Branch opened
2012
Branch opened
2012
Studentpopulation
22,000
Studentpopulation
17,000
Branch opened
2010
Branch opened
2012
Studentpopulation
9,000
Studentpopulation
23,000
Candidatesworked
in last 12 months
3235
Candidatesworked
in last 12 months
2,453
Branch opened
1997
2005
Warwick office
Birmingham office
Branch opened
2011
Studentpopulation
15,000
Candidatesworked
in last 12 months
540
Candidatesworked
in last 12 months
1,476
Candidatesworked
in last 12 months
715
Unitemps Franchise Network
Studentpopulation
34,000
Candidatesworked
in last 12 months
2,537
2
Unitemps Franchise Network | Page 5
* Student population statistics taken from institution websites and The Complete University Guide
Branch opened
2012
Branch opened
2012
Branch opened
2013
Studentpopulation
9,000
Studentpopulation
22,000
Studentpopulation
21,000
Studentpopulation
14,000
Studentpopulation
28,000
External business only branch
Candidatesworked
in last 12 months
3,109
Candidatesworked
in last 12 months
1,217
Candidatesworked
in last 12 months
85
Branch opened
2014
Branch opened February
2015
Candidatesworked
in last 12 months
318
Will your institution join the network in 2015?
Unitemps | www.unitempsfranchise.com
Eligible international students gain valuable work experience
Transferable skills developed through work, enhancing CVs and increasing employability
Financial support enabling more students to complete their education
Flexible job roles allowing students to balance work with their studies
Student benefits
Real work opportunities available for new entrants to the labour market
24/7 access to assignments both on and off campus
Nationwide network helps students find work at home during vacations
Benefits of a Franchise
The Unitemps franchise model has been developed to meet the particular needs of academic establishments. Drawing on the experience and expertise of recruitment consultants, HR professionals and the higher education community, the model offers students and institutions all the benefits of an in-house recruitment agency, as well as addressing social responsibility concerns and enhancing the wider student experience to the advantage of all stakeholders.
Unitemps branches operate for the good of their community, and all profits from the business remain within the institution to be invested in student employability projects and campus facilities.
3
VAT-free supply of internal staff
Revenue generated through supply of external staff
Institution benefits
Streamlined online management of temporary staff
Large and diverse pool of labour accessible across the network
Improved student recruitment, retention and employability
A new Unitemps franchise can be operational in as little as three months and provides the institution and local businesses with access to a huge pool of skilled and enthusiastic candidates. The model combines efficiency and cost savings with additional revenue generation and works to the mutual benefit of Unitemps and the institution. Unitemps is able to develop business around the credibility its relationship with the university offers, and in turn the university can draw on the positive impact of its Unitemps franchise to aid student recruitment.
Taking a socially responsible approach to student employment can also boost university ranking criteria such as student satisfaction and graduate prospects, as well as improving relationships between the university and the wider community.
Benefits of a Franchise | Page 7
Legislative compliance and employment risk mitigation
Enhanced student experience and financial independence
“We are now providing a much better and more efficient temporary staff service to the university with the support of Unitemps as well as providing many more opportunities for students to find employment while they study with us. We have been delighted with the success of the venture.”
James NewbyDirector of Traded Services and Business Support University of Surrey
Unitemps | www.unitempsfranchise.com
Higher Education Experience
With our heritage firmly grounded in the higher education sector, the progress of Unitemps is driven by close collaboration between expert consultants and franchise partners. Listening to the challenges of the sector and understanding their impact on students and institutions enables us to adapt and evolve the franchise model to directly address these issues. To do this, we bring together specialists from all the relevant fields to ensure that the Unitemps model is the strongest temporary staffing solution available for the sector.
Recruitment
Although run with an ethical approach and strong community relationships, Unitemps operates as a commercial entity and relies on sound business strategy to provide a foundation for its socially responsible aspirations. Amongst the senior management team are recruitment industry professionals with proven track records in the commercial sector who bring with them the operational knowledge and drive that enables Unitemps to compete successfully with outside agencies.
Higher education
As the key differentiator between Unitemps and traditional recruitment agencies, understanding the higher education sector is vital to our success. Unitemps takes a consultative approach, building relationships and ensuring that stakeholders within partner institutions are involved in decision making as the franchise model is customised to their needs. This engagement enables us to not only keep ahead of new higher education challenges, but even turn them into advantages. For example, changes to university funding have created a more competitive marketplace, where Unitemps’ positive contribution to the campus experience can become an influencing factor on students choosing where to study.
Human resources
One of the greatest difficulties faced by institutions that source their own temporary staff or create independent internal recruitment services is meeting regulatory compliance. The Unitemps model is designed to help ensure that legislation is upheld, particularly in relation to eligibility to work. Our compliance team includes experienced HR professionals who are able to monitor and advise on legislative and legal issues arising, as well as help to develop best practice.
4
The Unitemps Proposition
Packaging all the knowledge of our highly-skilled staff and years of experience operating in the higher education sector, the Unitemps franchise model provides everything you need to open a successful in-house recruitment agency and is fully scalable to match your institutions needs..
Experience and Proposition | Page 9
• A dedicated Franchise Relationship Manager to drive the project through launch and beyond. Each has their own specialism to aid development within the network.
• A Franchise Support Team to answer queries relating to operations, legislation and IT
• Full access to best of breed industry operating systems and the integrated Unitemps website, with configuration optimised for higher education
• Support from a dedicated helpdesk team to resolve IT or systems issues
• Assistance with the recruitment and training of franchise staff
• Consultancy and additional training to ensure legislative compliance
• Marketing materials and ongoing business development support
• A comprehensive operations manual
• Templates for job specifications, interview questions, office layouts and terms and conditions
• Commercial territory awarded for external staff supply
• An annual conference for all staff members to get together, interacting within the network and sharing best practice
• A biannual forum for managers hosted at different institutions within the network to help build constructive and successful business relationships
Unitemps | www.unitempsfranchise.com
The Higher Education Solution
The ProblemUniversities, colleges and other higher education establishments occupy an enviable, though challenging, commercial space. On the face of things, they have their pick of vast numbers of bright and talented young people who want to continue their education and are willing to pay to attend a reputable institution to do so. The higher education market is becoming consumer-led.
However, it is difficult for institutions to truly embrace this competitive marketplace against a crisis of funding and accessibility issues. It is no longer enough to rely on pure academic excellence for credibility, nor would it be enough to become a commercial entity overnight. Instead, they must gradually work to offer more – providing a socially responsible, ethically-driven and student-centric experience to gain a competitive edge while maintaining the quality that is both expected and demanded of them.
The SolutionRather than implementing a series of fragmented programmes in an attempt to contain each of these growing challenges individually, an integrated solution offers the opportunity to add real value to an institution. This is why Unitemps has grown so rapidly in recent years as more universities have realised the significant financial and reputational benefits it offers.
The franchise network has already helped to address funding issues, delivering VAT savings on annual expenditure of over £25 million and a significant uplift in revenue generation through the supply of staff to local business. It has also helped thousands of individuals find work to finance their degrees and enabled institutions to maintain quality in internal
5
posts despite the transient nature of their core workforce. The true value of Unitemps lies not only in the financial and operational benefits it gives to franchise owners but also in the real difference it makes to the wider student experience, allowing students to excel in temporary assignments while building demonstrable additional skills and attributes that can aid future employability.
The Unitemps team has taken time to consult peers throughout institutions in overcoming operational and cultural concerns relating to the model. Questions around initial investment, individual institutional ‘fit’ and the long-term horizon have been addressed to make Unitemps a compelling solution to student employment and employability, as well as offering benefits beyond this.While students greatly value
the ease and security of finding and completing work through their own on-campus provider, the ethical aspect of the model adds to the powerful appeal of Unitemps. Profits are directly reinvested in student employability and post-study success, and this focus on the student is fast becoming the main attraction of the model for institutions.
Modern higher education institutions are asked to walk a tricky line. Yet those that find new and innovative ways to transition from their traditional roots to offer students more will ultimately be successful, and Unitemps offers a ready-made and proven solution for the current recruitment landscape.
The Higher Education Solution | Page 11
Unitemps | www.unitempsfranchise.com
Join the Unitemps Network
Unitemps is a constantly evolving business, dynamically developing new adaptations to contend with and embrace changes in the higher education sector it serves. Our philosophy of growing through our ethical, quality and community approach leads us to proactively seek new relationships with progressive, forward-thinking institutions that recognise the huge social, economic and financial potential of effectively harnessing the student employment market.
To find out how your establishment could benefit from the franchise model and why Unitemps is changing the ethos of temporary staffing services in higher education, contact the franchise team directly by telephone, email or via social media for an informal discussion or to arrange a meeting.
Email:[email protected]
6
Telephone:+44 (0)24 7615 0322
Website:www.unitempsfranchise.com
“With the support of Unitemps, we have been able to create an excellent in-house service that we look forward to further developing in Nottingham.”
“We set up Unitemps because we wanted many more of our students to work and gain employability skills, but also to help them be more financially stable and secure in their studies. It’s been fantastic, the team have really got to grips with it and have been through a learning journey. It’s turned out to be one of the best things I have been involved in.”
“At De Montfort University we’ve been really pleased with the impact of having a Unitemps branch on campus. Having an onsite recruitment agency has meant we can offer practical help, advice, support and employment opportunities to students as well as ensuring standardisation across campus with how we deal with student jobs.”
“Unitemps is central to the University of Roehampton’s core mission to prepare confident, successful and career ready graduates by increasing engagement with temporary employment opportunities. Unitemps is heavily in demand by students and local residents who can access temporary job opportunities both within the university and the local community.”
Stephen McAuliffeDirector of Careers and Employability Service University of Nottingham
Mark KentHead of Careers Centre Staffordshire University
Stuart Marriott Employer Development Manager De Montfort University
Julie Powell Head of Employabilityand Entrepreneurship University of Roehampton
