units of study – diploma

BSBPMG506A Manage Project Human Resources

Manage Project Human Resources

Unit Guide

Diploma of Project Management 17872Qualification Code BSB51507

Unit Code BSBPMG506A


BSBPMG501A Manage Application of Project Integrative Processes

BSBPMG502A Manage Project Scope

BSBPMG503A Manage Project Time

BSBPMG504A Manage Project Costs

BSBPMG505A Manage Project Quality


BSBPMG507A Manage Project Communication

BSBPMG508A Manage Project Risk

BSBPMG509A Manage Project Procurement

Units of Study – Diploma

Units in the Diploma of Project Management


Apply Human Resource Management Approaches

On completion of this unit you will –– be able to undertake human resource management within

projects, including planning for human resources, implementing staff training and development, and managing the project team and stakeholders.

• This unit is Ungraded which means that you will be found Competent or Not Yet Competent based on the completion of the assessment activities and the evidence of competency provided.


Elements of Competency

• Each unit of study is composed of elements of competency

• Manage Project Human Resources comprises 3 elements of competency –

1. Implement human resource and stakeholder planning activities

2. Implement staff training and development

3. Manage the project team and stakeholders

• Elements of competency are further broken down into performance criteria, these can be found on the next slides


1. Implement human resource and stakeholder planning activities

1. Resource requirements for individual tasks are determined, with input from stakeholders and guidance from a higher project authority, to determine project staffing levels and required competencies

2. Project organisation and structure designated by a higher authority is established to align individual and group competencies with project tasks

3. Project stakeholders are identified and their expectations verified in order to quantify project outcomes

4. Staff are allocated to the project with the approval of a higher project authority to meet work requirements throughout the project life cycle

5. HRM methods, techniques and tools are developed and used to implement HRM procedures and plans to ensure clarity of understanding and ongoing human resource management


2. Implement staff training and development

1. Designated staff responsibilities, authority and individual performance measurement criteria are communicated to the project team and other relevant stakeholders to ensure clarity of understanding of the work and to provide a basis for ongoing assessment

2. Ongoing development and training of project team members is identified, planned, approved by a higher authority and implemented to achieve HRM and overall project objectives

3. Individuals' performance is measured against agreed criteria and actions are initiated to overcome shortfalls in performance and encourage career progression


3. Manage the project team and stakeholder

1. Processes to promote continuous improvement of staff are implemented and actions taken to improve staff and overall project effectiveness

2. Internal and external influences on individual and project team member performance and morale are monitored and reported to a higher project authority, if necessary, for remedial action

3. Established procedures for interpersonal communication, counselling and conflict resolution are implemented to maintain a positive working environment


3. Manage the project team and stakeholder

4. Stakeholder expectations are continually reviewed to resolve expectation variance and ensure the project is on track to deliver expected outcomes

5. Inter-project and intra-project conflict is identified and managed to minimise impact on achievement of project objectives

6. Human resource and stakeholder management issues and recommended improvements are identified, documented and passed on to a higher project authority for application in future projects


Associated Readings

• Mandatory –

• PMBOK Chapter 9 – 9.1, 9.2, 9.3, 9.4

• Recommended – Diploma Skills Kit – Manage Project Human Resources

Learning Guide 1 – Define Project, pages 6 and 13

Learning Guide 2 – Develop Project Plans, pages 12 and 13

Learning Guide 3 – Administer & Monitor Project, pages 2 to 5

Learning Guide 4 – Finalise Project, pages 4 and 5

Learning Guide 5 – Review Project, pages 6 and 7


Team Assignment Criteria

Team AssignmentComponents

Marks Basic Competency Higher Competency

Work Breakdown Structure including Human Resource assignments

5 Basic WBS presented in Excel or a tableHigh level deliverables and activities assigned to teams or generic positions

Detailed WBS in MS ProjectPhases broken down into detailed deliverables and activities with specific people assigned to each deliverable and activity

Roles and responsibilities 10 Basic roles and responsibilities listed for each role within the projectBasic Responsibility Assignment Matrix

Detailed roles and responsibilities provided for each role/person within the project including delegated authority and decision making authorityComprehensive Responsibility Assignment Matrix

Team Work and performance management

10 Team and individual performance objectivesPerformance management procedures

Project Team Code of ConductConflict resolution processPerformance management procedures including templates for objective setting and performance reviews

Total 25 19.5 to 25 25.5 to 30


Individual Assignment Criteria

Individual AssignmentComponents

Marks Basic Competency Higher Competency

Work Breakdown Structure including Human Resource assignments

5 Basic WBS presented in Excel or a tableHigh level deliverables and activities assigned to teams or generic positions

Detailed WBS in MS ProjectPhases broken down into detailed deliverables and activities with specific people assigned to each deliverable and activity

Roles and responsibilities 10 Basic roles and responsibilities listed for each role within the projectBasic Responsibility Assignment Matrix

Detailed roles and responsibilities provided for each role/person within the project including delegated authority and decision making authorityComprehensive Responsibility Assignment Matrix

Team Work and performance management

10 Team and individual performance objectivesPerformance management procedures

Project Team Code of ConductConflict resolution processPerformance management procedures including templates for objective setting and performance reviews

Explanation of the tools and techniques used to estimate the number and types of human resources that are required to execute the project

5 Basic understanding of tools and techniquesAt least two estimating methods used

Advanced understanding of tools and techniques More than two methods used and experts consulted

Explanation of the tools and techniques used to manage and improve team member performance

5 Basic understanding of tools and techniquesAt least two estimating methods used

Advanced understanding of tools and techniques More than two methods used and experts consulted

Change Requests – showing impact on human resources

5 Multiple change request forms including analysis of the impacts on the overall project resourcing

Evidence of implementation of approved change requests including reallocation of resources and/or appointment of additional resources

Individual Performance Reports 10 Multiple project team member performance reports at different stages during project execution

Multiple project team member performance reports at different stages during project execution including performance improvement strategies and development plans

Total 50 32.5 to 42 42.5 to 50


Best wishes for your studies

Northern Beaches TAFE and the

Business and Commerce Business Line of the

Northern Sydney Institute

wish you success in your studies!

units of study – diploma

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