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Model # UP310 Made in China Universal Thermostat with scheduling 37-7577B Install Guide Want to install the easy way?

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Page 1: Universal Thermostat - The Home Depot · Universal Thermostat with scheduling ... Write down that letter here Label the wires ... Leave the RC/RH jumper wire in its place

Model # UP310Made in China

Universal Thermostatwith scheduling

37-7577B

Install Guide

Want to install the easy way?

Page 2: Universal Thermostat - The Home Depot · Universal Thermostat with scheduling ... Write down that letter here Label the wires ... Leave the RC/RH jumper wire in its place

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GUIDE CONTENTS

Preparations ........................................................................ 3

Thermostat details ............................................................... 5

Removal of your old thermostat........................................... 8

Mounting, wiring, and configuring your new thermostat .... 15

Checking thermostat operation.......................................... 22

Using your thermostat ....................................................... 24

Specifications .................................................................... 30

Troubleshooting ................................................................. 31

Failure to follow and read all instructions carefully before installing or operating this control could cause personal injury and/or property damage.

WARNING!

Page 3: Universal Thermostat - The Home Depot · Universal Thermostat with scheduling ... Write down that letter here Label the wires ... Leave the RC/RH jumper wire in its place

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1. PREPARATIONS

Precautions

• Donotexceedthespecificationratings.

• All wiring must conform to local and national electrical codes and ordinances.1.1 Check package contentsThis package should contain the following items:

1.2 Gather tools

• Thermostat

• Mounting screws and wall anchors (x2)

• 2 AA batteries

• Terminal wire label stickers

• Installation instructions

Required tools:

□SmallPhillipsorFlat-headscrewdriver

□Smallpliers(needle-nose)

□Drillwith3/16”(4mm)bit

Optional tools:

□Wirecutters/stripper

□Hammer(forwallanchors)

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2. THERMOSTAT DETAILS

The thermostat buttons and switches

Fan buttonHold a permanent temperature, or release the hold to return to the programmed schedule

System button

Backlight button

Raises temperature setting

Access menu options

Lowers temperature setting

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Page 5: Universal Thermostat - The Home Depot · Universal Thermostat with scheduling ... Write down that letter here Label the wires ... Leave the RC/RH jumper wire in its place

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Menu

FanHold/RunSystem

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The display

Next(Menubutton)isusedtonavigatewithin a menu

Setthecorrecttime,accesstheschedule and customize thermostat settings.

Back(Fanbutton)isusedtonavigatewithin a menu

Exit(Hold/Runbutton)returnstothehomescreen

Thermostat is protecting the equipment from shortcycling(5-minutedelay)

IndicatesthatthesystemisrunninginCool,HeatorAuxiliarymode.(HeatPumpOnly-TheauxiliarywillruninHeatmodewhentheheatpumpcannotmaintain the set temperature.)

SEETROUBLESHOOTING

Battery status indicator

Replace battery indicator

Day of the week used when programming a schedule

Permanenthold(bypassingtheschedule)

Temperature setpoint

Appears when the keypad is locked (topreventunwantedchanges)

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Page 7: Universal Thermostat - The Home Depot · Universal Thermostat with scheduling ... Write down that letter here Label the wires ... Leave the RC/RH jumper wire in its place

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Page 8: Universal Thermostat - The Home Depot · Universal Thermostat with scheduling ... Write down that letter here Label the wires ... Leave the RC/RH jumper wire in its place

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3. REMOVING OLD THERMOSTAT

3.1 Turn off power

Topreventelectricalshockand/orequipmentdamage,disconnectelectricalpowertothesystematthemainfuseorcircuitbreakerbox,orbyflippingaswitchattheairhandler.Donotrestorepoweruntilinstallationiscomplete.

WARNING!

Toensurethepowertoyourheatingandcoolingsystemhasbeenturnedoff,trytoturnonheatingorcoolingbychanging the temperature on your old thermostat.

or

Page 9: Universal Thermostat - The Home Depot · Universal Thermostat with scheduling ... Write down that letter here Label the wires ... Leave the RC/RH jumper wire in its place

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3.2 Remove the old thermostat coverRemovetheoldthermostat’sfrontcoverfromthewallbase.Somecoverspulloffeasily,whileothersmayneedtobereleasedbyusingascrewdriver.

Youroldthermostatmayhaveasealedglasstubecontainingmercury.Becarefulnottodamagethetubeordisposeofthetubeinyourtrash.Forsafedisposalinformation,pleaseseeMercuryNoticeonpage36.

CAUTION!

3.3 Label wires

Tip: Taking a picture with a camera or smartphone can help you not only remember how wires are connected totheterminals,butcanalsoensurethatyoulabelyourwirescorrectly.Mislabelingthewiresmayresultinahigh energy bill or damage to your heating and cooling system.

Foreachwirethatcomesoutofwall,followthese4steps.

Note that this step is very important for configuring your system in section 4.5. Please follow instruction carefully.

1.Locatetheterminalletterthatthewireisconnectedtointhefirstcolumnofthetable

2.Writedowntheoldthermostatterminalletterinthesecondcolumn

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3.Labelthatwirewiththecorrespondingletterinthethirdcolumn

4.Disconnectthelabeledwirecarefully,andproceedtothenextwireuntilallwiresarelabeled

Pleasenotethatnotallterminalsmaybeusedandthatthere’snostandardcolorcodeforthermostatwires,soyourwirecolorsmayvary.Foryourreference,we’veincludedaterminallabelreferencechartbelowtohelpyouconnectthe wires from your old thermostat to your new thermostat in case you get stuck.

Terminal labeling reference chart

If your current terminal has the following letter

Writedownthat letter here

Labelthewireswith the following

lettersTerminal function

RH,R,R5,5 RH 24VPower(Heating)

RC RC 24VPower(Cooling)

C,X,B* C CommonWire

W,W1,W/E,Aux/E,E W/E 1stStageHeat(forconventionalsystem);1st

StageAuxiliaryHeat(forheatpumpsystem)

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If your current terminal has the following letter

Writedownthat letter

here

Labelthewireswith the following

lettersTerminal function

W2** W2 2ndStageHeat(Conventional)2ndStageAuxiliaryHeat(HeatPump)

Y,Y1 Y 1stStageCompressor

Y2 Y2 2ndStagecompressor

G G Fan Relay

O,B*,O/B O/B ReversingValve(forheatpumpsystems)

L L HeatPumpDiagnostic

Terminal labeling reference chart, contʼd.

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Do you have a “B” wire?Labelingthe“B”wirecanbetricky.Itcouldbelabeledas“C”or“O/B”dependingonwhetheryouhavean“O”wireconnectedtoyouroldthermostat.Pleasepayattentionandfollowtheasterisk(*)commentsbelowwhilelabeling.

*Label“B”as“C”onlyiftheoldthermostatalsohadawireinthe“O”terminalblock.Iftherewasnowireinthe“O”terminalblock,labelthewireas“O/B”

**OnheatpumpsystemswithseparateW2andEwires,labelbothwiresW/E(2wiresononeterminal)

3.4 Identify jumper wireForterminalRCandRH:

Onyouroldthermostat,if… Then,onyournewthermostat…

TerminalRCandRHareconnected with a jumper wire LeavetheRC/RHjumperwireinitsplace

There’sonlyoneRwire(RC,RH,RorR5) coming out of the wall LeavetheRC/RHjumperwireinitsplace

TwoseparateRwirescomeoutofthewall,andtheyare NOT connected by a jumper wire

ClipthejumperwirebetweenRCandRHon the back of the new thermostat

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50/60HZ OR DC 0.05 TO 1.5 AMP(PER TERMINAL) 2.5 AMPS MAX.

(COMBINED LOAD) CLASS 2 0150-XXXXXX E1 XXXX 5001 8186 REV.X UP MADE IN CHINA

EMERSON

RC/RH Jumper Wire

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3.5 Remove old thermostat baseWithallofyourwiresdisconnectedandproperlylabeled,youmaynowsafelyremovethethermostatbasefrom your wall.

Tip: Worriedabouthavingyourwiresfallingintoyourwall?Keepthewiressecurebywrappingthethemaround a pencil.

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4. MOUNTING AND WIRING YOUR NEW THERMOSTAT

4.1 Install new thermostat base

Mount your new thermostat base using the supplied screws. Drill holes and insert wall anchors to secure the thermostatbasetothewall,ifnecessary.

Leveling ThermostatLevelingisforappearanceonlyandwillnotaffect thermostat operation.

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4.2 Connect wires to corresponding terminal blocksMatcheachlabeledwiretoit’scorrespondingterminalonthemountedthermostatbase.Inserteachlabeledwireintotheholeofit’smatchingterminal,andusingthescrewdriver,tightenthescrewontheterminalblocksecurely.

RC

RH

O/BRH

Takecarewhensecuringandroutingwiressotheydonotshorttoadjacentterminalsorrearofthermostat.Personalinjuryand/orpropertydamagemay occur.

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4.3 Identify system configurationYour wiring can help to determine the type of heating and cooling equipment installed in your home. Before attaching thefrontcover,usethefollowingchart,andchecktheboxnexttothesettingsthatmatchyournewthermostat’swiring. This information will be used in Step 4.5toconfigureyourthermostat.

Thermostat Terminals with attached wires Outdoor Equipment Setting (Used in 4.5)

▢ No wire on thermostat terminal Y No air conditioner / no heat pump AC0

▢ Y (no O/B) Single stage air conditioner AC1

▢ Y, Y2 (no O/B) Two stage air conditioner AC2

▢ Y, O/B Single stage heat pump HP1

▢ Y, Y2, O/B Two stage heat pump HP2

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Thermostat Terminals with attached wires Indoor Equipment Setting (Used in 4.5)

▢ No wire on thermostat terminal W/E Blower only (no indoor heating equipment) FAN

▢ W/E (Gas or Oil heat) Single stage gas or oil furnace GA1

▢ W/E, W2 (Gas or Oil heat) Two stage gas or oil furnace GA2

▢ W/E (Electric heat) Single stage electric furnace EL1

▢ W/E, W2 (Electric heat) Two stage electric furnace EL2

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4.4 Install the batteries and attach front coverInstalltheincludedAAalkalinebatteriesandpushthefrontcoverontothethermostatbaseuntilit’ssecure.

4.5 Configure thermostatHoldthemenubuttondownfor8secondstolaunchtheinstallermenu.Yourscreenwillchangetothe configurationmenu.Setthefirst3items(05,10,15)tomatchyourequipment.Pleaserefertothetablein Section 4.3 and Section 3.3tofindoutyourequipmenttypeandpreviouswiringconfiguration.

Menu

FanHold/RunSystem

AC2: setting of the item 05: number of item on installer menu

Do not restore power to the heating and cooling system until instructed.

CAUTION!

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Menu # (Hold Menu 8 Seconds) Description Default Setting

(flashing icons)Settings

(Press or )

05Outdoor Equipment: selects air conditioner (AC) or heat pump (HP) equipment as well as the number of stage

AC2

AC0AC1AC2HP1HP2Refer to Section 4.3

10Indoor Equipment: selects whether the equipment is a gas furnace, electric furnace or fan only

EL2

FANGA1GA2EL1EL2Refer to Section 4.3

20 Reversing valve set to O or B * * For heat pump systems only O

O if old thermostat has an O terminalB if old thermostat has a B terminal

30 Heat Cycle Rate: how often the heat will turn on MEd

SLO – slowMEd – mediumFAS – fast

Page 21: Universal Thermostat - The Home Depot · Universal Thermostat with scheduling ... Write down that letter here Label the wires ... Leave the RC/RH jumper wire in its place

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Menu # (Hold Menu 8 Seconds) Description Default Setting

(flashing icons)Settings

(Press or )

32 Aux Cycle Rate: how often the auxiliary heat will turn on MEd

SLO – slowMEd – mediumFAS – fast

35 Cool Cycle Rate: how often the cooling will turn on MEd

SLO – slowMEd – mediumFAS – fast

50 Compressor Lockout: protects the compressor from short cycling

OFF On – 5 minute delay OFF – no delay

65 Max Heat Limit: maximum set point for heat mode 99 47 to 99

66 Minimum Cool Limit: minimum set point for cool mode 45 45 to 97

*Settingthereversingvalveto“O”or“B”isnecessaryforheatpumpsystemsonly.Pleaserefertothechartinsection 3.3foryouroldthermostat’swiring.

On your OLD thermostat•ifyouhadawireconnectedto“O”terminal,setreversingvalve(menu#20)valveas“O”atthisstep.•ifyouhadawireconnectedto“B”terminal(andatthesametime,nowirewasconnectedto“O”),setreversingvalveas“B”atthisstep

•ifyouhadawireconnectedto“O/B”terminal,pleasecallCustomerSupportat877.654.9394.

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5.1 Fan operationIf your system does nothaveaGterminalconnection,skipto5.2 Heating system.

1. PressthefanbuttontoselecttheON position. The blower should begin to operate.

2. PressthefanbuttontoselecttheAUTO position. The blower should stop immediately.

Tip:Ifatanytimeduringtestingyoursystemdoesnotoperateproperly,pleasecontactCustomerSupportat877.654.9394oremailwr.techsupport@emerson.com

4.6 Turn on powerTurn on your power at the source.

Congratulations!You’vecompletedthethermostatinstallationprocess.

5. CHECK THERMOSTAT OPERATION

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5.2 Heating system1. PresstheSystem button to select the Heat position.

2. Press toadjustthermostatsettingto1°aboveroomtemperature.Theheatingsystemshouldbeginto operate and the thermostat will indicate Heat On.

3. Forheatpumpwithauxiliary-Press toadjustthermostatsettingto3°aboveroomtemperature.Theauxiliaryheat should begin to operate and the thermostat will indicate Heat On Auxiliary.

4. Press to adjust thermostat setting below room temperature. The heating system should stop operating and the Heat On icon will disappear.

5.3 Auxiliary only mode (heat pump systems)1. PressthesystembuttontoselecttheAux position. This bypasses the heat pump and runs auxiliary heat only.

2. Press toadjustthermostatsettingtoaboveroomtemperature.Theauxiliaryheatingsystemshouldbegintooperate and the thermostat will indicate Heat On Aux.

3. Press to adjust thermostat setting below room temperature. The auxiliary heating system should stop operat-ing and the Heat On Aux icon will disappear.

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5.4 Cooling system1. PressthesystembuttontoselecttheCool position.

2. Press toadjustthermostatsetting1°belowroomtemperature.Theblowershouldcomeonimmediatelyonhighspeed,followedbycoldaircirculation.ThethermostatwillindicateCool On. There can be up to a 5 minute delay.(seeINSTALLERMENU,item50)

3. Press toadjustthermostatsettingto1°aboveroomtemperature.Thecoolingsystemshouldstopoperatingand the Cool On icon will disappear.

6. USING YOUR THERMOSTAT

6.1 User menuTocustomizethermostatsettings,presstheMenubuttonfromthehomescreen.Usethe or buttons to highlight Settings and press Next.UseNext and Backtonavigatethroughmenuitems.Press or to change the setting.

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User Menu (PressMenubuttonand

release)Description Default Setting

(flashingicons)

Settings

(Press or )

01 Schedule Type: setaseither7-Day,5-1-1DayorNonProgrammable 5

7–7Day 5–5-1-1Day 0–Non-Programmable

02Early Start: starts heating or cooling early so your programmed tempera-ture is reached by the programmed time

OFFOn – start early OFF – start at program period time

03 Fahrenheit or Celsius °F °F – Fahrenheit °C – Celsius

04Temperature Display Adjustment: adjust the Room Temperature)

0 -5 to +5

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User Menu (PressMenubuttonand

release)Description Default Setting

(flashingicons)

Settings

(Press or )

05Continuous Display Light: keep thebacklightalwayson–“C”wirerequired

OFF On – always on OFF – momentarily

06 Change Air Filter: set up a monthly reminder OFF 1 to 12 – reminder time months)

OFF–nofilterreminder

07Auto-Changeover: thermostat automatically switches between heat and cool

OFF On-enableauto OFF-disableauto

08 Keypad Lock:preventunwantedchanges to the thermostat OFF On – disable buttons

OFF–allbuttonsareactive

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6.2 Thermostat operationSet Current Time and Day Note: Time icons will flash at initial power up or after a reset.

1. PressMenu

2. Thetimeiconwillbeflashing,PressNexttoadvanceandsetthetime

3. Use or to set the correct time

4. PressNext and use or to set the correct day

5. PressExitwhenfinished.

The default program is 5-1-1Day,butcanbesetupasa7-Day or Non-Programmable thermostat (refer to the User Menuonpages25-26)

• Hold Temperature (bypassing the schedule)–WiththeSystem set to Heat or Cool,momentarilypresstheHold/Run button. Holdwillbedisplayed.Use or to adjust the temperature. The thermostat will hold the roomtemperatureattheselectedsettinguntilyoupressHold/Runagaintostartprogramoperation(cancelspermanentHold).

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• Program Override (Temporary Hold)–Press or until the desired temperature is displayed. Thethermostatwilloverridethescheduleuntilthenextprogrammedtimeperiodwithaminimumoverrideof 2hours.Thenthethermostatwillautomaticallyreverttotheprogram.

• Keypad Lockout–Topreventunwantedchanges,thebuttonscanbedisabled.ToturnthisfeatureOn,pressand hold and the Menu button until the iconappears(thiscanalsobeturnedoninthemenu).ToturnOff,press and hold and the Menubuttonfor3seconds.

6.3 Thermostat scheduleEnergy Saving Factory Schedule

Thisthermostatisprogrammedwiththeenergysavingsettingsshowninthetablebelowforalldaysoftheweek.

Wake Leave Return Sleep

Heating Schedule 6:00AM-70°F 8:00AM-62°F 5:00PM-70°F 10:00PM-62°F

Cooling Schedule 6:00AM-75°F 8:00AM-83°F 5:00PM-75°F 10:00PM-78°F

Note: Thermostat can be programmed on or off the subbase

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Modify the Heating Schedule

1. UsetheSystembuttontoselectHeat

2. PressMenu

3. Usethe button to select Schedule and press Next to enter the schedule

4. Thetimeiconswillflash–use or to set the time for the start of a period

5. PressNext–thesetpointiconswillflash–use or to set the temperature for the current period

6. ContinuetopressNexttoadvancethroughallperiods(Wake,Leave,Return,Sleep)foralldaysoftheweek.

Note: PressBacktoreturntotheprevioussetting.Oncealldaysoftheweekhavebeenprogrammedthethermostat will display End.PressExitatanytimetosavechangesandreturntohomescreen.

Modify the Cooling Schedule

1. UsetheSystem button to select Cool

2. Repeatsteps2-6fromtheheatingschedule

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7. SPECIFICATIONSElectrical Rating:

BatteryPower ..................................... mVto30VAC,NECClassII,50/60HzorDC

Input-Hardwire .................................... 20to30VAC,NECClassII,50/60Hz

TerminalLoad ..................................... 1.5Aperterminal,2.5Amaximumallterminalscombined

SetpointRange ................................... 45°to99°F(7°to37°C)

RatedDifferentials(@6°F/Hr): ......... Fast Med Slow

Heat(ConventionalGas/Oil/Elect) .. 0.5°F 0.75°F 1.9°F

Cool (Central Air) ................................ 0.9°F 1.2°F 1.7°F

HeatPump(HeatandCool) ............... 0.9°F 1.2°F 1.7°F

HeatPumpAux. .................................. 0.5°F 0.75°F 1.9°F

Operating Ambient .............................. 32°Fto+105°F(0°to+41°C)

Display Temperature Range ............... 32°Fto+99°F(0to37°C)

OperatingHumidity ............................. 90%non-condensingmaximum

ShippingTemperatureRange ............. -20°Fto+150°F(-29°to+65°C)

Thermostat Dimensions ...................... 3-3/4”Hx6”Wx1-1/8”D

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8. TROUBLESHOOTINGSymptom Possible Cause Corrective Action

NoHeat/NoCool/NoFan (common problem)

1.Blownfuseortrippedcircuitbreaker

2. Furnace power switch to OFF

3.Furnaceblowercompartmentdoororpanel loose or not properly installed

4.Looseconnectiontothermostatorsystem

1.Replacefuseorresetbreaker.

2. Turn switch to ON.

3.Replacedoorpanelinproperpositiontoengage safety interlock or door switch.

4.Tightenconnections

NoHeat 1.SystemnotsettoHeat

2.Looseconnectiontothermostatorsystem

3.HeatingSystemrequiresserviceorthermostat requires replacement

1.SetthermostattoHeat.

2.Verifythermostatandsystemwiresaresecurely attached.

3.Diagnostic:SetSystemtoHeatandraisethesetpointaboveroomtemperature.Withinfiveminutesthethermostatshouldmakeasoftclicksoundand“HeatOn”should appear on display.

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Symptom Possible Cause Corrective Action

NoHeat(contd.) 3.(contd.)Thissoundindicatesthethermostatisoperatingproperly.Ifthethermostatdoesnotclick,trytheresetoperation listed below. If the thermostat does not click afterbeingreset,contactyourheatingandcoolingserviceperson or place of purchase for a replacement. If the thermostatclicks,contactthefurnacemanufactureroraservicepersontoverifytheheatingsystemisoperatingcorrectly.

No Cool 1.SystemnotsettoCool

2.Looseconnectiontothermostator system

3.CoolingSystemrequiresserviceorthermostatrequiresreplacement

1.SetthermostattoCool.

2.Verifythermostatandsystemwiresaresecurelyattached.

3.Diagnostic:SetSystemtoCoolandlowersetpointbelowroomtemperature.Sameproceduresasdiagnosticfor“NoHeat”conditionexceptsetthethermostattoCoolandlower the setpoint below the room temperature. There may beuptoafiveminutedelaybeforethethermostatclicksinCoolingifthecompressorlock-outoptionisselectedintheinstallermenu.(seeINSTALLERMENU,item50)

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Symptom Possible Cause Corrective Action

Heat,CoolorFanRunsConstantly. Possibleshortinwiring,thermostat,heat,coolorfansystem

Checkeachwireconnectiontoverifythey are not shorted or touching other wires. Try resetting the thermostat. If the conditionpersistscontactyourHVACserviceperson.

Thermostat Display & Thermometer Disagree

The location of the thermostat and/or thesizeoftheHeatingSystemmaybeinfluencingthecyclerate

Displaycanbeadjusted+/-5°. SeeUserMenuitem05

Furnace (Air Conditioner) Cycles Too FastorSlow(narroworwide temperature swing)

The location of the thermostat and/or thesizeoftheHeatingSystemmaybeinfluencingthecyclerate

Digitalthermostatsprovideprecisecon-trol and cycle faster than older mechani-cal models. The system turns on and off morefrequently,butrunsforashortertime. If you would like to increase cycle time,chooseSLOforslowcycleintheInstaller menu. (Reference menu items 30,32&35)Ifanacceptablecyclerateisnotachieved,contactyourHVACserviceperson.

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Symptom Possible Cause Corrective Action

“CallforService”iconappearsondisplayed

1.Heatingsystemisnotabletoheatthespacetowithin10degreesofthesetpoint within 2 hours

2. Cooling system is not able to cool thespacetowithin10degreesofthesetpoint within 2 hours

3.If“--”isdisplayedfortheRoomTem-perature,areplacementthermostatis needed

4.Noneofthebuttonsoperateonthethermostat

5.If“CallforService”isflashing,com-pressor self diagnostic is detecting an issue with the outdoor unit

1.Seecorrectiveactionfor“NoHeat”

2.Seecorrectiveactionfor“NoCool”

3.Replacethermostat

4.Makesurekeypadlockoutisnotturned on ( ),Ifit’sOFF,tryresetshown below.

5.Contactaservicepersontoverifythe outdoor equipment is operating correctly

Heatpumpsystemrunsheatincoolmode/cool in heat mode

Changeover“O/B”setincorrectly Useconfigurationtoswitch“O”to“B”or“B”to“O”

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Resetting the Thermostat or Thermostat Settings

Ifthethermostathasgoodbatteries,buthasablankdisplayordoesnotrespondtokeypresses,thethermostatshouldberesetbyremovingthebatteriesfor2minutes.Thisresetwillnotchangethemenusettingsorprogram. Iftheconditionpersistsafterreinstallingthebatteries,replacethethermostat.

Toconvenientlyresetonlythescheduleandusersettingsbacktofactorydefaults,pressMenu and Backlight buttons at the same time and hold until the display goes blank and resets.

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MERCURY NOTICE

Thisproductdoesnotcontainmercury.However,thisproductmayreplaceaproductthatcontainsmercury.

Mercury and products containing mercury must not be discarded in household trash.

Refertothermostat-recycle.orgforlocationtosendproductcontainingmercury.

FOR CALIFORNIA RESIDENTS

Warning:ThisproductcontainsachemicalknowntothestateofCaliforniatocausecancerandbirthdefectsandotherreproductiveharm.

CONTACT US

Customer support:[email protected]