University IT ProfessionalsORIENTATION

IT Governance CouncilUITM Subcommittee and the UITM Leadership TeamIT Policies & Guidelines

IT Governance at FSU

Campus Networking and Security CommitteeFSU Macintosh Users Group (FSUMUG)Microsoft Technology Services CommunitySharePoint Users Group

IT Collaborative Groups & Committees

Nolenet – General IT Discussion ListFSU-ADC – Microsoft TechnologiesFSU WebmastersIT SecurityUITM Mailing List (IT Managers Only)Mailing Lists / Listserv Services

FSU IT Related Mailing Lists

IT Services provided by:• Information Technology Services

(ITS)• Other FSU Departments

Management of IT Services and Systems

its.fsu.edu/Service-Catalog • E-Mail• CTS Desktop Support• Network• Collaboration Services (MS SharePoint)• IT Security• eZPublish (Web Services)

IT Services Provided by Information Technology Services (ITS)

FSU Service Center: servicecenter.fsu.eduITS Service Desk: 850-644-HELP

IT Services Provided by Information Technology Services (ITS)

FSUID• Eligibility• Activation Process• Provisioning additional accounts• Authentication ServicesFSUCARD

Identity & Access Management

Application Security• Mainframe (NWRDC)• Secure Apps• OMNIDe-provisioning

Identity & Access Management

Major IT Services provided by Information Technology Services (ITS)

• Storage• Local and Off-site backups

• Virtual Server Hosting• Local and Off-site backups

• Service Availability • 24 hours a day, 7 days a week.

 

Storage• Provides primary file storage for departments

through enterprise class NAS. • Typically provided through the use of the CIFS

protocol and now NFS protocol as well.

  Virtual Server Hosting• Departments can utilize ITS' enterprise data

center to house their own servers. • A cost effective alternative to operating a

departmental server and includes storage and backup services utilizing clustered enterprise class servers running the VMware/ESX virtualization suite.

Virtual Server Hosting (Continued)• Virtual server host services include basic

operating system installation (Windows or RedHat Enterprise Linux) and patches.

• For virtual server hosts, memory and disk space utilization is constrained by available resources.

• Patched on a prearranged schedule in consultation with the departments.

• Departments are responsible for the applications running on the hosts.

Major IT Services provided by Information Technology Services (ITS)

IT Security• Enterprise Incident Response• Computer & Network Forensics• Network, Subnet, and System

Vulnerability Scanning• Penetration Testing / nexpose System

Vulnerability

Major IT Services provided by Information Technology Services (ITS)

IT Security Continued• IBM RPT Privacy Tester Website

Spider• Enterprise McAfee ePO Console• Enterprise WSUS for Microsoft

Security

Major IT Services provided by Information Technology Services (ITS)

• Business Continuity/Disaster Recovery

• Enterprise Software Licensing (Microsoft Campus Agreement, McAfee, MATHLAB, Oracle, and also others in the queue)

• Privacy and Security Committee• Legislative Affairs

Network Communication Technologies• Communication Infrastructure• Pathways (ISP/OSP)• Hor./Vert. Wiring (Cat3, Cat5e, Fiber,

Coax)• Major and Minor Projects

Major IT Services provided by Information Technology Services (ITS)

Network Communication Technologies• Core Networking to Building Entry

Switch• Building Edge Switches• Wireless• Voice (TDM/SIP-VoIP)

Major IT Services provided by Information Technology Services (ITS)

Network Communication Technologies• Voice Mail• MAN/WAN (MFN, I2, TFL, FLR)• FSU Card Access/Security Systems• Closed Circuit TV

Major IT Services provided by Information Technology Services (ITS)

Network Communication Technologies• Service Level Understanding (SLU)• Seminole Cable Vision• Campus Wide Cell Site Management

Major IT Services provided by Information Technology Services (ITS)

Blackboard (campus.fsu.edu)Assessment and Testing (ODL)Campus Access and Security (CASS with FSUPD)

Technology Services Provided by other FSU Departments

OMNI (ERP)High Performance Computing (HPC)Departmental Copier Service (OBS)Computer Purchases (FSU Book Store)

Technology Services Provided by other FSU Departments

Property & Equipment: Accounting/Reporting/Surplus

Purchasing IT Resources

IT Asset Management & Purchasing

OMNI E-MarketSoftware LicensingP-Card

FSU PurchasingFSU Computer StoreProperty Accounting

Purchasing IT Resources

Unified CommunicationsExpanded Campus WirelessUniversity Events CalendarITS News Roller Newsfeed

Current IT Updates

fsu.edu/helpdeskFSU Service Center: servicecenter.fsu.eduITS Service Desk: 850-644-HELP

FSU Service Centers / Help Desks

THANK YOUUniversity IT Managers

Leadership Team