university of central missouri guest lecture

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“From Concept to Outcomes: Eectives Strategies, Tactics and Tools for Social Media Success” Lisa Qualls, VP of Interactive Strategy at Summit Marketing and SMCKC Chairwoman of the Board

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Guest lecture presented to UCM graduate communication students. Lisa Qualls, VP Interactive Strategy at Summit Marketing presented the lecture. Three case studies showcasing how John Deere, Sporting KC and Applebee's are using social media and mobile solutions to engage, build brand awareness and increase revenues.

TRANSCRIPT

Page 1: University of Central Missouri Guest Lecture

“From Concept to Outcomes: Effectives Strategies, Tactics and Tools for Social Media Success”

Lisa Qualls, VP of Interactive Strategy

at Summit Marketing and SMCKC Chairwoman of the Board

Page 2: University of Central Missouri Guest Lecture

Agenda

Preparing campaign strategy Campaign ideation

Viral probability analysis Outreach approach

Monitoring tools Measure results

Page 3: University of Central Missouri Guest Lecture

Preparing campaign strategy

What are the business goals? Identify constraints and opportunities De"ne timeframe and budget Establish success metrics

Page 4: University of Central Missouri Guest Lecture

Preparing campaign strategy

Market  Share  

Minimal  social  assets  New  Brand  

Repeat  Traffic  

Page 5: University of Central Missouri Guest Lecture

Campaign ideation

•  Bring the exclusive to the masses

•  Enable people to share

•  Capture information

Page 6: University of Central Missouri Guest Lecture

Campaign ideation

•  Competition & interaction

•  Coupon and prize incentive

•  Integrated touch points

Page 7: University of Central Missouri Guest Lecture

Campaign ideation

•  Webisodes •  Online media

kit •  In#uencer

outreach •  The big event •  Offline

participation

Page 8: University of Central Missouri Guest Lecture

Viral probability analysis

Readers, backlinks, other assets, commenting, post schedule, post content, author publications, etc.

Page 9: University of Central Missouri Guest Lecture

Outreach options

•  Leverage networks •  Identify like minds with new audiences •  Big blast vs. wave approach •  Mixed organic vs. paid •  Incentives •  Risk mitigation plans •  Follow-up plans

Page 10: University of Central Missouri Guest Lecture

Monitoring Tools

Page 11: University of Central Missouri Guest Lecture

Measure results

•  Revenue •  Costs •  Market share •  Mentions, reach, and views •  Activity comparison •  Clicks/conversions •  Entries, coupons, contact information

Page 12: University of Central Missouri Guest Lecture

Communicate Success

Page 13: University of Central Missouri Guest Lecture

Your Success

Transition from “may I” to initiative You are globally & technically aware Difference between awareness & wisdom Seek what you don’t know that you don’t know Be patient & listen

Page 14: University of Central Missouri Guest Lecture

THANK YOU!

About LISA QUALLS Company: Summit Marketing

Location: Lenexa, KS Phone: 913.562.3400

Email: [email protected]

Twitter: @lqualls4444, @summitsocial

Site: http://summitmarketing.com Quick Bio: Ambitious high-energy woman who loves family, fun and "ghting for the win. VP of Interactive Strategy at Summit Marketing. SMCKC Chairwoman of the Board.