University of Warwick University of Warwick Video Conferencing ServiceVideo Conferencing Service

Jonathan Owen – Audio Visual Service Owner

University of Warwick

Jonathan.Owen@warwick.ac.uk

BackgroundBackground• 24,000 FTE students.

• 5000 staff.

• 2010 – Warwick had a single video conferencing suite which was used 3 times per month.

• It was identified that significant investment was required to create a new video conferencing service.

Reduce Travel- Reduce Waste - Increase Collaboration

• Video conferencing system design was included in a campus wide network replacement project during 2010.

• Phase 1 involved rolling out 5 new Cisco Telepresence suites across campus.

• Telepresence was chosen due to it’s high quality and ease of use.

Benefits of TelepresenceBenefits of Telepresence• 1080p HD video.• Directional audio combined with voice switched video.• People appear life size on the 65” screen.• Allows for direct eye contact.• Integrated lighting. • Meeting rooms designed around the technology to

enhance the experience for all participants.• Compatible with traditional video conferencing systems.

Access to 250 Cisco Telepresence endpoints in Education

• Removed all charges and absorbed costs centrally.• Worked closely with departments to advise them how video

conferencing could be used.• Managed all calls centrally.• Quickly expanded the service to include portable VC

equipment.• Adopted a flexible approach which allowed us to adapt the

service based on specific user requirements.• Employed a dedicated VC specialist to manage the service.

How did we promote the service?

How is the service being used?How is the service being used?• Interviews• Link to local schools• PhD Viva’s• Management meetings• Student engagement• Distance learning• Supporting staff and students with disabilities

International Gateway for Gifted Youth (IGGY)

Talking to students in Brunei, Pakistan and Canada using Cisco Telepresence unit connected to the JVCS Desktop service.

Institute of Advanced Teaching & Institute of Advanced Teaching & Learning IATALLearning IATAL

Building strategic relationships with other Building strategic relationships with other international Universities.international Universities.

Monash University – AustraliaMonash University – Australia

Boston University - USBoston University - US

Supporting Warwick’s International Office

Warwick and Monash form global alliance

40-60 Calls per month40-60 Calls per month

Greater awareness of VC technology has Greater awareness of VC technology has lead to an increase in distance learning lead to an increase in distance learning

and international collaboration.and international collaboration.

What was the impact?What was the impact?

Video Conference Service UsageVideo Conference Service Usage

Next StepsNext Steps• Designing a new Video Portal to support distance

learning and international collaboration.

• Opening our doors to local SME’s and allowing them to use our video conferencing facilities.

• Working with Warwick Manufacturing Group to create VC enabled design studios for partners in industry.

Questions?Questions?