university collegefaculty.uncfsu.edu/jyoung/report01.pdf · the transition to college” on...

Fayetteville State UniversityCollege of Arts and Sciences

UNIVERSITY COLLEGE

ANNUAL REPORT

2000 - 2001

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1. Executive Summary of Highlights

Units within the University College were awarded a total of $1,337,031 in 2000-2001. Thesegrant funds included awards to the following programs directed by Dr. Dorothy Holmes,Student Support Services ($238,031); Educational Talent Search ($197,676); Upward Bound($254,391), and Gear-Up ($320,000). Educational Opportunities Centers Program, directedMs. Denise White received $326,933.

The Office of Special Programs, under the direction of Dr. Dorothy Holmes, was successfulwith its proposal for renewed funding for Student Support Services. This program providesvaluable academic assistance and support to first-generation college students and/or low-income students. This program will receive $259,454 for each of the next four (or five)years.

The Gear-Up Program, funded in part by the U.S. Department of Education, wasimplemented in the 2000-01 academic year. This program is designed to provide academicsupport and assistance to middle school students in an effort to ensure they are well-preparedfor post-secondary education.

The University College cooperated with the Division of Student Affairs in revisingFreshman Orientation and conducting orientation sessions earlier in the academic year thanin previous years. Two sessions were conducted on March 31 and April 28, respectively.Other sessions are scheduled for June 9, 16, and August 4.

The University College was also instrumental in improving collaboration betweenFayetteville State University and regional community colleges. University College staffparticipated in meetings at six different community colleges; the Educational OpportunityCenters Program hosted a meeting and luncheon for transfer counselors from thesecommunity colleges.

In an effort to help improve students’ reading and writing skills, the University Collegerevised Freshman Seminar I and II to include more reading, discussion, and writingassignments. This change was facilitated by the adoption of a new textbook that featuresvarious case studies that focus on different aspects of university life.

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2. Operational Mission Statement

The mission of the University College is to provide effective instruction, advisement,academic support and cultural activities that will enable all students and outreach programparticipants to make successful transitions into higher education, to achieve their educationalgoals, and realize their full human potential as productive citizens.

The University College mission statement encompasses many of the elements of theuniversity’s mission statement. Through effective instruction, advisement, academic supportand cultural activities, student life and campus culture are both improved. The outreachprograms ensure participation with other public learning institutions to improve the overallquality of education offered.

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ALIGNMENT OF FSU, COLLEGE OF ARTS AND SCIENCES, AND UNIVERSITY COLLEGE MISSION STATEMENTS2000 - 2001

Fayetteville State University College of Arts and Sciences University College

Fayetteville State University is a public comprehensive regionaluniversity, offering degrees at the baccalaureate, master’s, anddoctoral levels. The primary mission of Fayetteville StateUniversity is to provide quality education to its students through abasic liberal-arts foundation, specialized professional training, andspecific graduate programs. Committed to excellence in teaching,research, and service to the community, the university seeks toprepare its students and graduates to lead meaningful andproductive lives. In doing so, Fayetteville State University strivesto produce creative thinkers and leaders who will reach beyondcurrent intellectual and cultural boundaries to become the changeagents for shaping the future of America and the world. As part of its broader mission, the university extends its servicesas a regional institution by providing life long learningexperiences and opportunities to the university’s immediate andextended communities and serving as a resource for business,education, and culture in North Carolina

The mission of the College of Artsand Sciences is to provide effectiveeducational programs, courses andactivities in the arts and sciences atthe undergraduate and graduate levels,which will enable students to livemeaningful and productive lives.

The mission of the UniversityCollege is to provide effectiveinstruction, advisement, academicsupport, and cultural activities thatwill enable all students and outreachprogram participants to makesuccessful transitions into highereducation, to achieve theireducational goals, and realize theirfull human potential as productivecitizens.

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FSU, CAS, and University College Goals and Objectives - Unit Accomplishments

FSU CAS and UC Unit Accomplishments

Goal 1: To enhance theuniversity’s image.

CAS G1. To enhance theeducational experiences ofFayetteville State Universitystudents and the generalpopulation of the region andstate through a series ofcultural, intellectual andmotivational activities.

G1. Objective 1Participate with publicschools, communitycolleges, and sisterinstitutions of highereducation in southeasternNorth Carolina in an on-going effort to improve thequality of educationoffered.

CAS G1. Objective 1To collaborate with and be aresource for K-12 schools andother educational institutions inthe region, state, and nation.

UC G1. Objective 1To collaborate with and be aresource for K-12 schools andother educational institutions inthe region, state, and nation.

University Day was held on November 3. Students in grades 6-8 were invitedto visit the campus and participate in learning activities and classes in order toacquaint them with the educational resources of FSU and introduce them to theexperience of attending a university. Approximately 2500 students attended.

High School Day was held on November 4. High school students were invitedto meet faculty and students, tour the facilities, learn about our admissionrequirements and wide array of degree program. Participants were also madeaware of possible scholarship opportunities. Approximately 300 studentsattended.

Carol Jackson provided teachers with materials and instruction on improvingstudent’s reading and writing skills at Lewis Chapel Middle School on inFebruary.

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University CAS and University College Unit Accomplishments

EOC participants & Staff particiapted in the Annual Educational/CulturalTour on June 16-18, 2000. EOC Counselors assisted Weekend and EveningCollege participants with class registration and financial aid applications onJuly 12 and 15, 2000.

Beth Bir maintains the course website for UNIV 101. The website is designedto give students computer access to course documents and online quizzes.

Teresa Thompson-Pinckney served as a Quiz Bowl presenter for middleschool students on University Day, November 3.

Nikki Massey served as a Quiz Bowl presenter for middle school students onUniversity Day, November 3.

Benita Scriven-Tillman volunteers her time as a member of the Lunch Buddygroup.

Denise White served as the keynote speaker for the culminating program of theUpward Bound and Upward Bound Math/Science Programs at Clark-AtlantaUniversity on July 20. Ms. White offered information about the EOC Programat 5th Annual “Career Day” exercises for Shiloh United Church of Christ onSeptember 23, 2000.

Beth Bir, Vicki McKenzie, Elois Wingfield, and Kenneth Anderson servedas presenters for middle school students on University Day, November 3. Thetitle of the presentation was “Who Wants to Be A Millionaire.” Staff membersalso held an open house activity on November 4 for High School Day.

Norma Campbell served as a presenter for middle school students onUniversity Day, November 3. The title of her presentation was“Cryptography.”

Carol Jackson served as a presenter for middle school students on UniversityDay, November 3. The title of her presentation was “Internet Access.”


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G. 1 Objective 2 -continued

G.1. Objective 2To present in 2000-2001 guestartists, speakers, forums,technology demonstrations, andother educational and culturalprograms for students as well asfor members of the University’sextended community.

G.1. Objective 2To present in 2000-2001 a seriesof lectures, films, and paneldiscussions and other educationaland cultural programs for studentsand faculty as well as members ofthe University’s extendedcommunity.

Teresa Thompson-Pinckney provided the following workshops: “TimeManagement” on August 30, “Motivation Within Yourself” on October 19 and“Academics Matter” on November 16.

Benita Scriven-Tillman recruited new students and discussed the goals,objectives, and eligibility requirements for the program and shadowed lowperforming students who are presently in the Upward Bound Program onNovember 10 and December 16; held a Fall Orientation for parents of newprogram participants on November 11 and meeting of the Parent Involvementin Education (PIE) group.

James N. Davis, Jr. coordinated a tour of the FSU campus for Upward Boundprogram participants on October 21; accompanied graduating seniors on toursof UNC-Pembroke and UNC-Wilmington on November 10; held a FallOrientation for parents of new program participants on November 11;coordinated an activity in conjunction with NCSU’s Upward Bound Programparticipants on November 18; accompanied program participants to FSUCommencement exercises; visited target schools on December 13 to shadowprogram participants who are experiencing academic difficulty; held SeniorOrientation on October 7 for program participants with information for post-secondary education.

Dr. Theola Swinson served as a presenter for middle school students onUniversity Day, November 3. The title of her presentation was “A Day in theLife of a College Student.”

Jon Young held a presentation on October 19 which demonstrated the use ofthe Course Info web-based instructional program in Critical Thinking andFreshman Seminar classes.

Twenty Gear Up students from Nick Jeralds Middle School attended the“Champions on Ice” performance at the Raleigh Sports & Entertainment Arenaon January 26, 2001. Students also attended the performance of the E. GwynnDance Company of NC A&T State University on February 10, 2001 in

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University CAS and University College

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G.1. Objective 2To present in 2000-2001 a seriesof lectures, films, and paneldiscussions and other educationaland cultural programs for studentsand faculty as well as members ofthe University’s extendedcommunity.

Upward Bound students attended the E. Gwynn Dance Company of NC A&TState University on February 10, 2001 in the Seabrook Auditorium. Studentsalso attended a play entitled “The Diary of Anne Frank” on the campus ofUniversity of North Carolina at Pembroke on February 21, 2001.

Nikki Massey and LaTonya McNeill held a Black History Quiz Bowl as a partof “Catching the Cultural Express” Black History Month activities for middleschool students visiting the campus on February 23, 2001.

Katherine Gill served as a Chaperone for Students Support Servicesparticipants who attended “An Evening with Bill Cosby” at the CrownColiseum on February 23, 2001.

Lillie Council coordinated the following workshops and cultural activities forstudents: “Graduate School” on January 30, “Non-Traditional Students: Makingthe Transition to College” on February 1, presentation of E. Gwynn DanceCompany of NC A&T State University on February 10, “How to Study Math”on February 20, “Round Robin Tutoring for Midterm Exams” on February 22,and “An Evening with Bill Cosby” on February 23.

Dorothy Holmes directed the implementing of the Gear Up Program whichwill offer tutoring, educational support, and cultural activities to students. TheSaturday Academy began on January 27, 2001; 120 students from Nick JeraldsMiddle School participated. 240 students are participating in the programduring the regular school day and in the After School Academy. An OrientationSession was held for the professional tutors on January 27, 2001. The teachersat Nick Jeralds Middle received orientation throughout the month of December.

Dorothy Holmes presented an overview of the Gear Up Program to members ofPhi Beta Sigma Fraternity on February 13, 2001.

Dorothy Holmes has been appointed by the Cumberland County HealthDepartment to serve on the Cumberland County Health Fitness Council. Shehas also been appointed by the University of North Carolina GeneralAdministration to serve on the NC Gear Up Steering Committee.

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James Davis, Jr. coordinated a Financial Aid Workshop in the Taylor ScienceBuilding on February 3, 2001 and a Career Presentation on March 17, 2001offered by the FSU Career Services office to understand the importance ofchoosing a career and preparing oneself academically for the career. Mr. Daviswill visit South View, Douglas Byrd, Jack Britt, 71st, Pine Forest, and HokeCounty High Schools on February 20, 23, and March 6, 2001 to meet withcounselors to check on the graduation status of our senior program participantsand discuss the program’s goals and objectives.

Denise White participated in the City of Fayetteville Community Day. A boothwas setup for EOC to distribute information for adults to enroll or re-enroll invarious colleges and universities throughout the U.S. Ms. White co-sponsored aworkshop and luncheon for Academic and Transfer Counselors from Bladen,Sampson, Central Carolina, Robeson, and Fayetteville Technical CommunityColleges, as well as counselors from various departments here at FSU. Ms.White and the EOC counselors offered 25 informational discussions about theservices provided by the EOC program, technical and financial aid assistancefrom October 2000 to January 2001.

Nikki Massey coordinated various academic and educational workshops,tutorial services and financial aid /scholarship search workshops throughout January, February and March to encourage students to embrace highereducation for Educational Talent Search participants from Anne Chesnutt,Douglas Byrd, Dunn Middle, East Hoke, Mac Williams, Reid Ross, SpringLake Middle, Cape Fear High, Douglas Byrd High, E.E. Smith, Pine Forest,South View High, Triton High, and Hoke County High.

Felicia Crittenden accompanied Luther Nick Jeralds GEAR UP participants ona College Tour to UNC Chapel Hill on April 18 and provided CareerAwareness workshops on April 2, 3, and 26.

Vicki McKenzie visited area community colleges to advise prospective transferstudents, distribute catalogs, view books, and business cards. She visitedFayetteville Tech on April 23, Sampson Community on April 24, and Robeson

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University CAS and University College



G.1. Objective 2To present in 2000-2001 a seriesof lectures, films, and paneldiscussions and other educationaland cultural programs forstudents and faculty as well asmembers of the University’sextended community.

Teresa Thompson-Pinckney coordinated several events for the Luther NickJeralds GEAR UP participants: Cultural Field Trip to the Asheboro Zoo on April16, College Tour at UNC Chapel Hill on April 18, Educational tour to UNCCharlotte, Johnson C. Smith University and Discovery Place on April 20 and 21,and a Academic Success/Preparation for College Workshop on April 28. Ms.Pinckney is also a part of the “Lunch Buddy” Mentoring Program and served asa Senior Project Oratory judge at E.E. Smith High School on May 2. Ms.Pinckney is scheduled to hold a workshop on June 9 for the National Council ofNegro Women and attend the NC Legislative Black Caucus Annual ScholarshipConference on June 23.

Lillie Council served as a reviewer/reader for the US Department of Education2001 GEAR UP grant competition in Washington, DC on April 20-24. Ms.Council greeted high school students from Cincinnati, OH on April 10 during theMaximum Exposure College Tour.

Vivian Davis serves as a mentor to middle school students through the “LunchBuddy” program at Luther Nick Jeralds Middle School. Ms. Davis visits theschool during lunch bi-weekly during April and May.

Dr. Theola Swinson was featured in The Fayetteville Observer’s “In theNeighborhood” column on January 20, 2001. Reporter Jennifer Callahaninterviewed Dr. Swinson about free tutoring sessions she is offering to students ingrades four though eight in her Hollywood Heights neighborhood in what iscalled Project Get Ahead. Dr. Swinson was also recognized on March 27, 2001with a certificate for her “outstanding support of the United States ArmyGarrison’s Women’s History Month Observance” by the XVIII Airborne Corpsand Fort Bragg Equal Opportunity Office Special Emphasis Program.

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University CAS and University College University College Accomplishments

G.1. Objective 3Volunteer services to localboards, schools, and otheragencies.

G.1. Objective 3To collaborate with and be aresource for communityagencies in the region, state, andnation

G.1. Objective 3To collaborate with and be aresource for communityagencies in the region, state, andnation

Denise White and Walter Palmer gave an overview of EOC services forCumberland County Headstart employees at the Fayetteville Holiday Inn on June1, 2000.

Mr. James Teasley held a financial aid workshop for the Rowland High SchoolAlumni Association reunion in Rowland, NC on July 15, 2000 and for LumbertonRevival Deliverance Center conference attendees on June 7, 2000.

Lillie Council served as the guest speaker for the 8th grade Awards Ceremony atNick Jeralds Middle School on February 8, 2001.

Norma Campbell offered a workshop to Alpha Academy students in theReading/Writing Lab to demonstrate the use of the FSU computer systems fortasks such as virtual tours and test taking on February 6, 2001.

Denise White served as Chair of Orientation Committee, which was responsiblefor the orientation and in-service training for all new TRIO Board members onDecember 13-15, 2000 in San Juan, Puerto Rico. Ms. White also served as atrainer/consultant at the New Director’s Training Seminar in San Diego, CA onJanuary 11-13, 2001 and attended the SAEOPP 29th Annual Regional Conferencein Savannah, GA on February 4-7, 2001. The conference theme was “SAEOPP:Bridging Tradition with Innovation and Excellence.” The conference wasattended by more than 750 TRIO professionals from the Southeastern region.

Walter Palmer attended the SAEOPP 29th Annual Regional Conference inSavannah, GA on February 4-7, 2001.

James Teasley attended the SAEOPP 29th Annual Regional Conference inSavannah, GA on February 4-7, 2001.

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University CAS and University College University College

Goal 2To improve academic qualityand climate.

Goal 2: To ensure that the academic andinstructional programs of theCollege of Arts and Sciences serveeffectively the educational needs ofall students at Fayetteville StateUniversity.

Goal 2:To ensure that the academic andinstructional programs of theCollege of Arts and Sciences serveeffectively the educational needs ofall students at Fayetteville StateUniversity.

Carol Jackson developed/refined a web-based course for UniversityStudies (UNIV101).

Beth Bir took part in the University College Open House on October 17 byholding a demonstration of computer use in the UNIV 101 and 102 classesduring the College of Arts and Sciences Technology Week.

Beth Bir developed the Course Website for UNIV 101. The websiteincludes course information and documents, and online quizzes.

The University College utilized the online program, Course Information, inall of its courses, UNIV 101, Freshman Seminar I; UNIV 102, FreshmanSeminar II, and UNIV 110, University Studies. These courses incorporatedextensive use of informational technology. In a survey conducted inFreshman Seminar at the end of the academic year, 81% of studentsindicated that they had improved their informational technology skillsduring the freshman year. See Form C, 3 for further results ofinformational technology survey.

G.2. Objective 1:Ensure the use of computersand other informationtechnologies by faculty andstudents to support effectiveteaching, learning, andproductivity.

G.2. Objective 1:To promote the use of computertechnology and other informationtechnologies for classroominstruction and research.

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G.2. Objective 2Institute a systematic and cyclicalacademic program review processin each college/school.

G.2 Objective 2To assess academic programs in2000-2001 for educationaloutcomes, currency, and needs,and to use that data forimprovement of programs.

G.2. Objective 2To assess academic programs in2000-2001 for educationaloutcomes, currency, and needs,and to use that data forimprovement of programs.

The University College continued its ongoing process of assessing theeffectiveness of its programs and services. Based on the review orPRAXIS scores and the results of the Rising Junior Examination, theUniversity College worked with the English and Foreign Languagesdepartment to establish a new course, ENGL 108, Grammar and Usage,which is designed to strengthen students’ basic writing skills. TheUniversity College has also worked with the Department andMathematics and Computer Sciences Department to strengthen theacademic support strategies in MATH 121, Introduction to CollegeAlgebra. Based on the outcome of Reading Examination scores inFreshman Seminar I and II during 2000-2001, the University Collegedevised new strategies for 2001-2001 for providing academic support inreading. Other assessment results are included in Form C in the annualreport.

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University CAS and University College Unit Accomplishments:

G.2. Objective 3Develop projections for programs,services, resources, and staff basedon examination of state, national,and global trends, forces, andconditions.

G.2 Objective 3To improve enrollment, retention,and graduation rates in academicprograms in the College of Artsand Sciences.

G.2. Objective 3To improve retention andgraduation rates in the UniversityCollege.

University College faculty and staff cooperated with the Division ofStudent Affairs in conducting Freshman Orientation in Summer and Fall2000. The University College worked with the Division of StudentAffairs to implement Early Orientation sessions in March and April2001.

University College faculty and staff participated in a student recruitmentprogram on March 31, in Nash County.

Complete data about retention and graduation rates are included in FormC in the annual report.

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G.2. Objective 3 G.2 Objective 4To become accredited by theCommission on CollegiateNursing (CCNE), reaffirmed bythe Southern Association ofSchools (SACS), and to completepreparation for the continuing visitof the National Council for theAccreditation of TeacherEducation (NCATE), and theDepartment of Public Education(DPI).

G.2. Objective 4To support the efforts of theUniversity to become accreditedby the Commission on CollegiateNursing (CCNE), reaffirmed bythe Southern Association ofSchools (SACS), and to completepreparation for the continuing visitof the National Council for theAccreditation of TeacherEducation (NCATE), and theDepartment of Public Education(DPI).

Jon Young attended a workshop on NCATE accreditation in September2000 at Winthrop University and in a NCATE-DPI workshop at UNCPembroke in January 2001.

Jon Young serves as the coordinator of NCATE-DPE accreditation forprograms in the College of Arts and Sciences.

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University

Goal 3: To improve student lifeand campus culture.

G.3. Objective 1To expand the Freshman YearInitiative (FYI) Model

CAS and University College

Goal 3 - To promote professionaldevelopment, academic integrity,and diversity among faculty,staff, and students.

Goal 3 Objective 1To provide programs of instructionand academic support through FYIand University College, which willenable students to progresssuccessfully into the upperdivision.

Unit Accomplishments

Eleven items from the Student Satisfaction Inventory that are directlyrelated to the University College were reviewed. In general, the StudentSatisfaction Inventory results indicate that the University College isachieving its goal of assisting students in their transition to theuniversity, providing advisement and academic support. In all elevenareas, for each of the past three years the satisfaction level of FSUstudents has been higher than the satisfaction level of the national group,with only two exceptions. The 1999-2000 freshmen rated the advisor’sknowledge about requirements at the same level at the national group;this same freshman class rated the item, “Most students feel a sense ofbelonging here,” below the national group by a difference of - 0.07. (See “Assessment Record” for complete data.)

Ratings improved on a survey completed by students in FreshmanSeminar. 81% of students either strongly agreed or agreed that FreshmanSeminar helped them make the transition to the university. 88%strongly agreed or agreed that the course helped them understand FSUpolicies and procedures; 85% strongly agreed or agreed that FreshmanSeminar made students aware of academic support resources (tutoring,computer labs, library);86% strongly agreed or agreed that they receivedgood academic advisement from their Freshman Seminar instructor:94% strongly agreed or agreed that their advisor was knowledgeableabout campus policies and procedures. It was especially encouragingthat 56% characterized the intellectual climate at strong or very strong,as compared to 45% in the previous year, and that 64% stated that FSUwas their first or second choice, as compared to 52% who said so lastyear. (See “Assessment Record” for complete results.)

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G.3. Objective 2Develop university-wide standardsfor academic courtesy.

G.3 Objective 2To provide a committeestructure within the CAS thatensures faculty involvement inthe decision making process andthat expedites theaccomplishment of College ofArts and Sciences goals andobjectives.

G. 3 Objective 2To serve on committees of theUniversity, CAS, and theUniversity College, as assigned,to ensure faculty involvement inthe decision making process andthat expedites theaccomplishment of the goals andobjectives of the University,College of Arts and Sciences,and the University College

Vicki McKenzie is responsible for advising 70 transfer/special visitingstudents for the current academic year. Ms. McKenzie also serves on theCollege of Arts & Sciences Newsletter as member and Co-Chair.

Denise White served as the keynote speaker for the Phi Eta SigmaFreshman Honor Society Induction ceremony, which was held on March26 in the Helen T. Chick Building.

Benita Scriven-Tillman is a member of the CAS Grant WritingCommittee.

Beth Bir is a member of the CAS SACS Committee and the FacultySenate.

Jon Young served as the Chairperson for the 2000 University Day andHigh School Day Planning Committee.

James Davis serves as a Alternate Staff Senator for Area 11.

Vicki McKenzie serves as a member of the 2000-2001 Employee of theYear Committee.

Norma Campbell serves as a member of the Women’s History MonthCommittee.

Lillie Council serves the university as an alternate member of the staffsenate.

Katherine Gill serves an Alternate Staff Senate member.

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G.3. Objective 2Develop university-wide standardsfor academic courtesy.

G.3 Objective 2To provide a committeestructure within the CAS thatensures faculty involvement inthe decision making process andthat expedites theaccomplishment of College ofArts and Sciences goals andobjectives.

G. 3 Objective 2To serve on committees of theUniversity, CAS, and theUniversity College, as assigned,to ensure faculty involvement inthe decision making process andthat expedites theaccomplishment of the goals andobjectives of the University,College of Arts and Sciences,and the University College

Lillie Council held a Resume Writing Workshop for Juniors and Seniorson April 12, coordinated the Tutee Appreciation Reception on April 19for students who attended tutoring for the duration of the program,coordinated the Round Robin Tutoring event for final exams on April 26,the Tutor Banquet on April 27, and greeted students attending orientationon April 28 concerning the function of Student Support Services. Ms.Council also presented workshops on Blumen 7.0 and MicrosoftEXCELL on May 16 and 17.

Vivian Davis assisted with a Resume Writing Workshop for Juniors andSeniors on April 12, the Tutee Appreciation Reception on April 19 forstudents who attended tutoring for the duration of the program, the RoundRobin Tutoring event for final exams on April 26, and the Tutor Banqueton April 27.

Katherine Gill assisted with the Tutee Appreciation Reception on April19 for students who attended tutoring for the duration of the program, theRound Robin Tutoring event for final exams on April 26, and the TutorBanquet on April 27.

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G.3. Objective 3Provide support for faculty andstaff development in institutionalmanagement.

G.3 Objective 3To ensure that the facultyevaluation process serveseffectively to promote facultydevelopment.

G. 3 Objective 3To ensure that the facultyevaluation process serveseffectively to promote facultydevelopment.

Mid-year evaluation conferences were conducted in December withfaculty members in the University College. Comprehensive FacultyEvaluations, including self evaluations, peer evaluations, studentevaluations and the chair evaluation, were completed according toUniversity guidelines during May 2001. Staff evaluations were alsoconducted in May 2001 in accordance with guidelines from the Office ofHuman Resources.

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G.3. Objective 4Institute a systematic and cyclicalservice review process of non-academic support offices andservice areas.

G.3 Objective 4To promote during the 2000-01academic year increased facultyand student involvement inresearch or creative activities(including advanced study,publications, presentations atprofessional organizations, artexhibits, and music recitals) byseeking increased funding andappropriate recognition for suchactivities.

G. 3 Objective 4To promote during the 2000-01academic year increased facultyand student involvement inresearch or creative activities(including advanced study,publications, presentations atprofessional organizations, artexhibits, and music recitals) byseeking increased funding andappropriate recognition for suchactivities.

Young, Jon, “Character Education: The Need for Assessment,” MoralAction and Education in a Democratic Society. Yearbook of the SouthAtlantic Philosophy of Education Society, October 2000; “Uncle Taft,”a short story, in the Pikeville Review, Pikeville College, Kentucky, July2000.

Teresa Thompson-Pinckney attended a Gear Up Directors trainingworkshop on November 6 in Chapel Hill, NC and a workshop entitledManagement Skills for First-Time Supervisors on November 8.

Benita Scriven-Tillman attended the following workshops andconferences: a National Training Seminar in Newark, New Jersey onOctober 28-31; 100 New Stars Orientation on November 4; A PositionDescriptive Writing Workshop on November 7; and an OSHA Trainingon November 16. Mrs. Tillman was recognized as a CertifiedLeadership Trainer at the Prudential Youth Leadership Institute onOctober 31.

James N. Davis, Jr. attended an OSHA Training on November 16.

Upward Bound students will compete with five other teams onDecember 16 in an Academic Quiz Bowl.

Denise White, Walter Palmer and James Teasley attended theNational Council on Opportunity in Education’s annual conference inWashington, DC on September 17-20. Denise White and James Teasleyalso attended the NCCEOP Annual State Conference held on November1-3.

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G.3. Objective 4, continued G.3 Objective 4To promote during the 2000-01academic year increased facultyand student involvement inresearch or creative activities(including advanced study,publications, presentations atprofessional organizations, artexhibits, and music recitals) byseeking increased funding andappropriate recognition for suchactivities.


James Teasley served as the Hospitality Chairperson for the NCCEOPAnnual State Conference held on November 1-3.

Beth Bir attended the Southeastern Writing Centers AssociationConference on February 15-17, 2001. She presented “Marketing theWriting Center: Speaking to Student Motivators” in Auburn, AL.

James Davis, Jr. attended the 29th Annual SAEOPP conference“SAEOPP: Bridging Tradition with Innovation and Excellence” inSavannah, GA.

Dorothy Holmes attended a GEAR UP Training Workshop for newdirectors sponsored by the U.S. Department of Education on February15, 2001 in Halifax County.

Vicki McKenzie attended a “Admissions Reports Workshop” onJanuary 26, 2001. The workshop was facilitated by Mr. CharlesDarlington, Director of Admissions.

LaTonya McNeill attended a “Admissions Reports Workshop” onJanuary 26, 2001. The workshop was facilitated by Mr. CharlesDarlington, Director of Admissions. Ms. McNeill also attending theForms & Supply Company Consumer Show at the Holiday InnBordeaux on February 7, 2001.

Lillie Council attended a MicroSoft Excel Workshop on January 31,2001, the SAEOPP Annual Conference on February 4-7, and theCouncil for Opportunity in Education Annual Conference in Orlando,Florida on February 22-25.

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G.3. Objective 4, continued G.3 Objective 4To promote during the 2000-01academic year increased facultyand student involvement inresearch or creative activities(including advanced study,publications, presentations atprofessional organizations, artexhibits, and music recitals) byseeking increased funding andappropriate recognition for suchactivities.


Katherine Gill attended the Forms & Supply Company ConsumerShow at the Holiday Inn Bordeaux on February 7, 2001.

Nikki Massey attended a MicroSoft Excel Workshop on January 31,2001 and the SAEOPP Annual Conference on February 4-7 inSavannah, Georgia.

Jon Young published “The ‘Almighty’ Hockey Game,” (short story) inAethlon, The Journal of Sport Literature, Spring 2001.

L. Denise White served as Chair of the Orientation Committee for theCouncil for Opportunity in Education Board of Directors. Ms. Whitewas responsible for orientation and in-service training for all new Boardmembers. The event was held at the Hyatt Resort Hotel in Lake Tahoe,NV on May 16-18.

Walter Palmer and James Teasley attended the North CarolinaCouncil of Educational Program Personnel’s (NCCEOP) Annual Springconference at Nash Community College in Rocky Mount, NC on March16, 2001. The conference was attended by more than 65 TRIOpersonnel from across North Carolina.

Norma Campbell attended the African-American Community OutreachProject (AACOP) for Duke University’s Bryant Center on March 24. Ms. Campbell served as a forum presenter and consultant.

Beth Bir attend the 9th Annual Strategies for Increased RetentionSeminar at Winston-Salem State University on May 23-25, and made apresentation on the use of writing in Freshman Seminar.

Lillie Council attended the 9th Annual Strategies for Increased RetentionSeminar at Winston-Salem State University on May 23-25. She willpresent a session entitled “Self Selection vs Pre-Selection of students forStudent Support Services.”

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G.3. Objective 4, continued G.3. Objective 4, continued Jon Young attended the 9th Annual Strategies for Increased RetentionSeminar at Winston-Salem State University on Friday, May 25.

Norma Campbell received the University College Award forOutstanding Service to the University at the CAS Awards Ceremony onApril 10.

Beth Bir received recognition for Excellence in University andCommittee Involvement from the FSU Faculty Senate on March 22 andrecognition for Conference Presentation on CAS Awards Dayceremonies held on April 10.

Lillie Council was awarded Outstanding Service to the Department atthe CAS awards ceremony on April 10.

The following University College students were recognized on CASHonors and Awards Day on April 10, Academic Excellence - Mitz-AnnAlexis, Undergraduate Research - Robert Gonzalez, Scholarship -Latasha Bethea, and Student of the Year - Tai Irby. University Collegestudents also received recognition for Academic Excellence as tutorsduring the University Honors and Awards Day held April 5. Thosestudents were Ginger Boykin, Daran Dipchan, Robert Gonzalez, TiffanyMorin, Narendra Ramcharan, and Dalton Young.

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G.3. Objective 5Monitor efforts to increase thediversity of students, staff, andfaculty.

G.3. Objective 5To ensure that faculty, staff, andstudent recruitment is carried outin accordance with universitypolicies in a manner that promotesacquisition and retention of aqualified and diverse universitypopulation.

G.3. Objective 5To ensure that faculty, staff, andstudent recruitment is carried outin accordance with universitypolicies in a manner that promotesacquisition and retention of aqualified and diverse universitypopulation.

On February 13, 14 and 16, Jon Young and a team of FSUadministrators represented the College of Arts & Sciences visited sixcommunity colleges to discuss strategies for increasing the number ofstudents transferring to FSU from community colleges.

Vicki McKenzie explained the significance of the Mentoring Office andthe importance of the University Catalog during Freshman OrientationSessions held on March 30 and April 28.

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Goal 4To increase external fundingto enhance the university’sprograms.

Goal 4: To evaluate the accomplishmentsof the College of Arts andSciences in carrying out themission of the University.

Goal 4:To evaluate the accomplishmentsof the University College incarrying out the mission of theUniversity

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University CAS and University College Unit Achievements:

G.4. Objective 1:Build strong support amongthe alumni and friends of theuniversity through personalcontacts and campaignsdesigned specifically forvarious constituencies.

G.4 Objective 4Increase sponsored researchinitiatives/solicitations.

G.4. Objective 2Build the funds for endowedchairs in each college andschool.

G.4. Objective 1:To increase the level of externalfunding tot he University byhaving at least six new grants inthe College of Arts and Sciences.

G.4. Objective 1:To increase the level of externalfunding tot he University byhaving at least three grants fromthe University College funded byexternal agencies.

G.4. Objective 2To develop an operational plan forthe College of Arts and Sciencesfor the 2001-2002 academic year.

G.4. Objective 2To develop an operational plan forthe University College for the2001-2002 academic year.

Benita Scriven-Tillman received a Upward Bound Technology Supplementfrom the U.S. Department of Education in the amount of $10,000.

Denise White’s EOC grant was funded by the US Department of Educationfor $326,933 for funding cycle September 1, 2000 to August 31, 2001;submitted the EOC Continuation Grant on April 27, 2001. The proposedamount of funding is $336,741.

Dorothy Holmes submitted 2001-2002 continuation grants to the U.S.Department of Education for Educational Talent Search ($203,606) andUpward Bound ($251,722) on April 23. Dr. Holmes also submitted theGEAR UP Annual Report on April 10.

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G.4. Objective 3To evaluate the accomplishmentsand achievements in the College ofArts and Sciences throughquarterly reports and the annualreport.

G.4. Objective 3To evaluate the accomplishmentsand achievements in the UniversityCollege through quarterly reportsand the annual report.

G.4 Objective 4: To use budgetand other resources effectively toaccomplish unit goals andobjectives and request additionalresources as needed.

The University College solicited faculty and staff members throughout theyear for inclusion in quarterly reports and the annual report. Quarterly reportswere submitted by the appropriate deadlines each quarter, and according touniversity guidelines. The annual report was submitted by the appropriatedeadline.

The University College reported on and evaluated its accomplishments andachievements through the quarterly reports and annual report throughout theyear.

University College budgetary funds were spent to serve the goals andobjectives of the university, college, and the unit. Budget requests for 2001-2002 were based on requests from faculty and staff, and were made on thebasis of university goals and objectives.

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4. Unit Goals, Objectives and Accomplishments

Goal 1: To enhance the educational experiences of Fayetteville State University students and the generalpopulation of the region and state through a series of cultural, intellectual, and motivationalactivities.

Goal 1 Objective 1:

To collaborate with and serve as a resource for K-12 schools and other educational institutions in the region,state, and nation.

Accomplishments:

University Day was held on November 3. Students in grades 6-8 were invited to visit the campus andparticipate in learning activities and classes in order to acquaint them with the educational resources of FSUand introduce them to the experience of attending a university. Approximately 2500 students attended.

High School Day was held on November 4. High school students were invited to meet faculty and students,tour the facilities, learn about our admission requirements and wide array of degree program. Participantswere also made aware of possible scholarship opportunities. Approximately 300 students attended.

Carol Jackson provided teachers with materials and instruction on improving student’s reading and writingskills at Lewis Chapel Middle School on in February.

Teresa Thompson-Pinckney served as a Quiz Bowl presenter for middle school students on University Day,November 3.

Nikki Massey served as a Quiz Bowl presenter for middle school students on University Day, November 3.

Benita Scriven-Tillman volunteers her time as a member of the Lunch Buddy group.

Denise White served as the keynote speaker for the culminating program of the Upward Bound and UpwardBound Math/Science Programs at Clark-Atlanta University on July 20. Ms. White offered information aboutthe EOC Program at 5th Annual “Career Day” exercises for Shiloh United Church of Christ on September 23,2000.

Beth Bir, Vicki McKenzie, Elois Wingfield, and Kenneth Anderson served as presenters for middleschool students on University Day, November 3. The title of the presentation was “Who Wants to Be AMillionaire.” Staff members also held an open house activity on November 4 for High School Day.

Norma Campbell served as a presenter for middle school students on University Day, November 3. The titleof her presentation was “Cryptography.”

Carol Jackson served as a presenter for middle school students on University Day, November 3. The titleof her presentation was “Internet Access.”

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Teresa Thompson-Pinckney provided the following workshops: “Time Management” on August 30,“Motivation Within Yourself” on October 19 and “Academics Matter” on November 16.

Benita Scriven-Tillman recruited new students and discussed the goals, objectives, and eligibilityrequirements for the program and shadowed low performing students who are presently in the Upward BoundProgram on November 10 and December 16; held a Fall Orientation for parents of new program participantson November 11 and meeting of the Parent Involvement in Education (PIE) group.

James N. Davis, Jr. coordinated a tour of the FSU campus for Upward Bound program participants onOctober 21; accompanied graduating seniors on tours of UNC-Pembroke and UNC-Wilmington onNovember 10; held a Fall Orientation for parents of new program participants on November 11; coordinatedan activity in conjunction with NCSU’s Upward Bound Program participants on November 18; accompaniedprogram participants to FSU Commencement exercises; visited target schools on December 13 to shadowprogram participants who are experiencing academic difficulty; held Senior Orientation on October 7 forprogram participants with information for post-secondary education.

Dr. Theola Swinson served as a presenter for middle school students on University Day, November 3. Thetitle of her presentation was “A Day in the Life of a College Student.”

Jon Young held a presentation on October 19 which demonstrated the use of the Course Info web-basedinstructional program in Critical Thinking and Freshman Seminar classes.

Twenty Gear Up students from Nick Jeralds Middle School attended the “Champions on Ice” performanceat the Raleigh Sports & Entertainment Arena on January 26, 2001. Students also attended the performanceof the E. Gwynn Dance Company of NC A&T State University on February 10, 2001 in SeabrookAuditorium.

Upward Bound students attended the E. Gwynn Dance Company of NC A&T State University on February10, 2001 in the Seabrook Auditorium. Students also attended a play entitled “The Diary of Anne Frank” onthe campus of University of North Carolina at Pembroke on February 21, 2001.

Nikki Massey and LaTonya McNeill held a Black History Quiz Bowl as a part of “Catching the CulturalExpress” Black History Month activities for middle school students visiting the campus on February 23,2001.

Katherine Gill served as a Chaperone for Students Support Services participants who attended “An Eveningwith Bill Cosby” at the Crown Coliseum on February 23, 2001.

Dorothy Holmes directed the implementing of the Gear Up Program which will offer tutoring, educationalsupport, and cultural activities to students. The Saturday Academy began on January 27, 2001; 120 studentsfrom Nick Jeralds Middle School participated. 240 students are participating in the program during theregular school day and in the After School Academy. An Orientation Session was held for the professionaltutors on January 27, 2001. The teachers at Nick Jeralds Middle received orientation throughout the monthof December.

Dorothy Holmes presented an overview of the Gear Up Program to members of Phi Beta Sigma Fraternityon February 13, 2001.

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James Davis, Jr. coordinated a Financial Aid Workshop in the Taylor Science Building on February 3, 2001and a Career Presentation on March 17, 2001 offered by the FSU Career Services office to understand theimportance of choosing a career and preparing oneself academically for the career. Mr. Davis will visit SouthView, Douglas Byrd, Jack Britt, 71st, Pine Forest, and Hoke County High Schools on February 20, 23, andMarch 6, 2001 to meet with counselors to check on the graduation status of our senior program participantsand discuss the program’s goals and objectives.

Nikki Massey coordinated various academic and educational workshops, tutorial services and financial aid/scholarship search workshops throughout January, February and March to encourage students to embracehigher education for Educational Talent Search participants from Anne Chesnutt, Douglas Byrd, DunnMiddle, East Hoke, Mac Williams, Reid Ross, Spring Lake Middle, Cape Fear High, Douglas Byrd High,E.E. Smith, Pine Forest, South View High, Triton High, and Hoke County High.

Felicia Crittenden accompanied Luther Nick Jeralds GEAR UP participants on a College Tour to UNCChapel Hill on April 18 and provided Career Awareness workshops on April 2, 3, and 26.

Vicki McKenzie visited area community colleges to advise prospective transfer students, distribute catalogs,view books, and business cards. She visited Fayetteville Tech on April 23, Sampson Community on April24, and Robeson Community on April 25.

Teresa Thompson-Pinckney coordinated several events for the Luther Nick Jeralds GEAR UP participants:Cultural Field Trip to the Asheboro Zoo on April 16, College Tour at UNC Chapel Hill on April 18,Educational tour to UNC Charlotte, Johnson C. Smith University and Discovery Place on April 20 and 21,and a Academic Success/Preparation for College Workshop on April 28. Ms. Pinckney is also a part of the“Lunch Buddy” Mentoring Program and served as a Senior Project Oratory judge at E.E. Smith High Schoolon May 2. Ms. Pinckney is scheduled to hold a workshop on June 9 for the National Council of NegroWomen and attend the NC Legislative Black Caucus Annual Scholarship Conference on June 23.

Lillie Council served as a reviewer/reader for the US Department of Education 2001 GEAR UP grantcompetition in Washington, DC on April 20-24. Ms. Council greeted high school students from Cincinnati,OH on April 10 during the Maximum Exposure College Tour.

Vivian Davis serves as a mentor to middle school students through the “Lunch Buddy” program at LutherNick Jeralds Middle School. Ms. Davis visits the school during lunch bi-weekly during April and May.

Dr. Theola Swinson was featured in The Fayetteville Observer’s “In the Neighborhood” column on January20, 2001. Reporter Jennifer Callahan interviewed Dr. Swinson about free tutoring sessions she is offeringto students in grades four though eight in her Hollywood Heights neighborhood in what is called Project GetAhead.

Goal 1 - Objective 2:

To present in 2000-2001 in a series of lectures, films, and panel discussions and other educational andcultural programs for students and faculty as well as members of the University’s extended community.

Accomplishments:

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Lillie Council coordinated the following workshops and cultural activities for students: “Graduate School”on January 30, “Non-Traditional Students: Making the Transition to College” on February 1, presentationof E. Gwynn Dance Company of NC A&T State University on February 10, “How to Study Math” onFebruary 20, “Round Robin Tutoring for Midterm Exams” on February 22, and “An Evening with BillCosby” on February 23.

Denise White participated in the City of Fayetteville Community Day. A booth was setup for EOC todistribute information for adults to enroll or re-enroll in various colleges and universities throughout the U.S.Ms. White co-sponsored a workshop and luncheon for Academic and Transfer Counselors from Bladen,Sampson, Central Carolina, Robeson, and Fayetteville Technical Community Colleges, as well as counselorsfrom various departments here at FSU. Ms. White and the EOC counselors offered 25 informationaldiscussions about the services provided by the EOC program, technical and financial aid assistance fromOctober 2000 to January 2001.

Dr. Swinson was recognized on March 27, 2001 with a certificate for her “outstanding support of the UnitedStates Army Garrison’s Women’s History Month Observance” by the XVIII Airborne Corps and Fort BraggEqual Opportunity Office Special Emphasis Program.

Goal 1 - Objective 3:To collaborate with and serve as a resource for community agencies in the region, state, and nation.

Accomplishments:

Denise White and Walter Palmer gave an overview of EOC services for Cumberland County Headstartemployees at the Fayetteville Holiday Inn on June 1, 2000.

Mr. James Teasley held a financial aid workshop for the Rowland High School Alumni Association reunionin Rowland, NC on July 15, 2000 and for Lumberton Revival Deliverance Center conference attendees onJune 7, 2000.

Lillie Council served as the guest speaker for the 8th grade Awards Ceremony at Nick Jeralds Middle Schoolon February 8, 2001.

Norma Campbell offered a workshop to Alpha Academy students in the Reading/Writing Lab todemonstrate the use of the FSU computer systems for tasks such as virtual tours and test taking on February6, 2001.

Denise White served as Chair of Orientation Committee, which was responsible for the orientation and in-service training for all new TRIO Board members on December 13-15, 2000 in San Juan, Puerto Rico. Ms.White also served as a trainer/consultant at the New Director’s Training Seminar in San Diego, CA onJanuary 11-13, 2001 and attended the SAEOPP 29th Annual Regional Conference in Savannah, GA onFebruary 4-7, 2001. The conference theme was “SAEOPP: Bridging Tradition with Innovation andExcellence.” The conference was attended by more than 750 TRIO professionals from the Southeasternregion.

Walter Palmer attended the SAEOPP 29th Annual Regional Conference in Savannah, GA on February 4-7,2001.

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James Teasley attended the SAEOPP 29th Annual Regional Conference in Savannah, GA on February 4-7,2001.

Dorothy Holmes has been appointed by the Cumberland County Health Department to serve on theCumberland County Health Fitness Council.

Goal 2: To ensure that the academic and instructional programs of the University College serveeffectively the educational needs of all students at Fayetteville State University.

Goal 2 - Objective 1:To promote the use of computer technology and other information technologies for classroom instruction.

Accomplishments:

Carol Jackson developed/refined a web-based course for University Studies (UNIV101).

Beth Bir took part in the University College Open House on October 17 by holding a demonstration ofcomputer use in the UNIV 101 and 102 classes during the College of Arts and Sciences Technology Week.

Beth Bir developed the Course Website for UNIV 101. The website includes course information anddocuments, and online quizzes.

The University College utilized the online program, Course Information, in all of its courses, UNIV 101,Freshman Seminar I; UNIV 102, Freshman Seminar II, and UNIV 110, University Studies. These coursesincorporated extensive use of informational technology. In a survey conducted in Freshman Seminar at theend of the academic year, 81% of students indicated that they had improved their informational technologyskills during the freshman year. See Form C, 3 for further results of informational technology survey.


Accomplishments:

The University College continued its ongoing process of assessing the effectiveness of its programs andservices. Based on the review or PRAXIS scores and the results of the Rising Junior Examination, theUniversity College worked with the English and Foreign Languages department to establish a new course,ENGL 108, Grammar and Usage, which is designed to strengthen students’ basic writing skills. TheUniversity College has also worked with the Department and Mathematics and Computer SciencesDepartment to strengthen the academic support strategies in MATH 121, Introduction to College Algebra.Based on the outcome of Reading Examination scores in Freshman Seminar I and II during 2000-2001, theUniversity College devised new strategies for 2001-2001 for providing academic support in reading. Otherassessment results are included in Form C in the annual report.


To improve retention and graduation rates in the University College.

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University College faculty and staff cooperated with the Division of Student Affairs in conductingFreshman Orientation in Summer and Fall 2000. The University College worked with the Division ofStudent Affairs to implement Early Orientation sessions in March and April 2001.

University College faculty and staff participated in a student recruitment program on March 31, in NashCounty.

Complete data about retention and graduation rates are included in Form C in the annual report.

Goal 2 - Objective 4:To support the efforts of the University to become accredited by the Commission on Collegiate Nursing(CCNE), reaffirmed by Southern Association of Schools and Colleges (SACS), and to complete preparationfor the continuing visit of the National Council for the Accreditation of Teacher Education (NCATE) and theDepartment of Public Instruction.

Accomplishments:

Jon Young attended a workshop on NCATE accreditation in September 2000 at Winthrop University andin a NCATE-DPI workshop at UNC Pembroke in January 2001.

Jon Young serves as the coordinator of NCATE-DPE accreditation for programs in the College of Arts andSciences.

Goal 3: To promote professional development, academic integrity, and diversity among faculty andstudents.


To provide programs of instruction and academic support through the Freshman Year Initiative andUniversity College which will enable students to progress successfully into the Upper Division.

Accomplishments:

Eleven items from the Student Satisfaction Inventory that are directly related to the University College werereviewed. In general, the Student Satisfaction Inventory results indicate that the University College isachieving its goal of assisting students in their transition to the university, providing advisement andacademic support. In all eleven areas, for each of the past three years the satisfaction level of FSU studentshas been higher than the satisfaction level of the national group, with only two exceptions. The 1999-2000freshmen rated the advisor’s knowledge about requirements at the same level at the national group; this samefreshman class rated the item, “Most students feel a sense of belonging here,” below the national group bya difference of - 0.07. (See “Assessment Record” for complete data.)

Ratings improved on a survey completed by students in Freshman Seminar. 81% of students either stronglyagreed or agreed that Freshman Seminar helped them make the transition to the university. 88% stronglyagreed or agreed that the course helped them understand FSU policies and procedures; 85% strongly agreedor agreed that Freshman Seminar made students aware of academic support resources (tutoring, computer

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labs, library);86% strongly agreed or agreed that they received good academic advisement from theirFreshman Seminar instructor: 94% strongly agreed or agreed that their advisor was knowledgeable aboutcampus policies and procedures. It was especially encouraging that 56% characterized the intellectual climateat strong or very strong, as compared to 45% in the previous year, and that 64% stated that FSU was their firstor second choice, as compared to 52% who said so last year. (See “Assessment Record” for completeresults.)


To serve on committees of the University, College of Arts and Sciences, and the University College, asassigned, to ensure faculty involvement in the decision making process and to help accomplish the goals ofthe University, College of Arts and Sciences, and the University College.

Accomplishments:

Vicki McKenzie is responsible for advising 70 transfer/special visiting students for the current academicyear. Ms. McKenzie also serves on the College of Arts & Sciences Newsletter as member and Co-Chair.

Denise White served as the keynote speaker for the Phi Eta Sigma Freshman Honor Society Inductionceremony, which was held on March 26 in the Helen T. Chick Building.

Lillie Council held a Resume Writing Workshop for Juniors and Seniors on April 12, coordinated the TuteeAppreciation Reception on April 19 for students who attended tutoring for the duration of the program,coordinated the Round Robin Tutoring event for final exams on April 26, the Tutor Banquet on April 27, andgreeted students attending orientation on April 28 concerning the function of Student Support Services.Ms.Council also presented workshops on Blumen 7.0 and Microsoft EXCELL on May 16 and 17.

Vivian Davis assisted with a Resume Writing Workshop for Juniors and Seniors on April 12, the TuteeAppreciation Reception on April 19 for students who attended tutoring for the duration of the program, theRound Robin Tutoring event for final exams on April 26, and the Tutor Banquet on April 27.

Katherine Gill assisted with the Tutee Appreciation Reception on April 19 for students who attendedtutoring for the duration of the program, the Round Robin Tutoring event for final exams on April 26, andthe Tutor Banquet on April 27.

Benita Scriven-Tillman is a member of the CAS Grant Writing Committee.

Beth Bir is a member of the CAS SACS Committee and the Faculty Senate.

Jon Young served as the Chairperson for the 2000 University Day and High School Day PlanningCommittee.

James Davis serves as a Alternate Staff Senator for Area 11.

Vicki McKenzie serves as a member of the 2000-2001 Employee of the Year Committee.

Norma Campbell serves as a member of the Women’s History Month Committee.

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Lillie Council serves the university as an alternate member of the staff senate.

Katherine Gill serves an Alternate Staff Senate member.

Goal 3 - Objective 3

To ensure that the faculty evaluation process serves effectively to promote faculty development.

Accomplishments:

Mid-year evaluation conferences were conducted in December with faculty members in the UniversityCollege. Comprehensive Faculty Evaluations, including self evaluations, peer evaluations, studentevaluations and the chair evaluation, were completed according to University guidelines during May 2001.Staff evaluations were also conducted in May 2001 in accordance with guidelines from the Office of HumanResources.


To promote during 2000-2001 academic year increased faculty involvement in research or creative activities(including publications, presentations at professional organizations, art exhibits, and music recitals) byproviding increased support for travel as much as possible and by giving appropriate recognition for suchactivities.

Accomplishments:

Young, Jon, “Character Education: The Need for Assessment,” Moral Action and Education in aDemocratic Society. Yearbook of the South Atlantic Philosophy of Education Society, October 2000; “UncleTaft,” a short story, in the Pikeville Review, Pikeville College, Kentucky, July 2000. He presented a paper,“White Teacher, Black Students,” at the annual meeting of the South Atlantic Philosophy of EducationSociety, in September 2000.

Teresa Thompson-Pinckney attended a Gear Up Directors training workshop on November 6 in ChapelHill, NC and a workshop entitled Management Skills for First-Time Supervisors on November 8.

Benita Scriven-Tillman attended the following workshops and conferences: a National Training Seminarin Newark, New Jersey on October 28-31; 100 New Stars Orientation on November 4; A Position DescriptiveWriting Workshop on November 7; and an OSHA Training on November 16. Mrs. Tillman was recognizedas a Certified Leadership Trainer at the Prudential Youth Leadership Institute on October 31.

James N. Davis, Jr. attended an OSHA Training on November 16.

Upward Bound students will compete with five other teams on December 16 in an Academic Quiz Bowl.

Denise White, Walter Palmer and James Teasley attended the National Council on Opportunity inEducation’s annual conference in Washington, DC on September 17-20. Denise White and James Teasleyalso attended the NCCEOP Annual State Conference held on November 1-3.

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James Teasley served as the Hospitality Chairperson for the NCCEOP Annual State Conference held onNovember 1-3.

Beth Bir attended the Southeastern Writing Centers Association Conference on February 15-17, 2001. Shepresented “Marketing the Writing Center: Speaking to Student Motivators” in Auburn, AL.

James Davis, Jr. attended the 29th Annual SAEOPP conference “SAEOPP: Bridging Tradition withInnovation and Excellence” in Savannah, GA.

Dorothy Holmes attended a GEAR UP Training Workshop for new directors sponsored by the U.S.Department of Education on February 15, 2001 in Halifax County.

Vicki McKenzie attended a “Admissions Reports Workshop” on January 26, 2001. The workshop wasfacilitated by Mr. Charles Darlington, Director of Admissions.

LaTonya McNeill attended a “Admissions Reports Workshop” on January 26, 2001. The workshop wasfacilitated by Mr. Charles Darlington, Director of Admissions. Ms. McNeill also attending the Forms &Supply Company Consumer Show at the Holiday Inn Bordeaux on February 7, 2001.

Lillie Council attended a MicroSoft Excel Workshop on January 31, 2001, the SAEOPP Annual Conferenceon February 4-7, and the Council for Opportunity in Education Annual Conference in Orlando, Florida onFebruary 22-25.

Katherine Gill attended the Forms & Supply Company Consumer Show at the Holiday Inn Bordeaux onFebruary 7, 2001.

Nikki Massey attended a MicroSoft Excel Workshop on January 31, 2001 and the SAEOPP AnnualConference on February 4-7 in Savannah, Georgia.

Jon Young published “The ‘Almighty’ Hockey Game,” (short story) in Aethlon, The Journal of SportLiterature, Spring 2001.

L. Denise White served as Chair of the Orientation Committee for the Council for Opportunity in EducationBoard of Directors. Ms. White was responsible for orientation and in-service training for all new Boardmembers. The event was held at the Hyatt Resort Hotel in Lake Tahoe, NV on May 16-18.

Walter Palmer and James Teasley attended the North Carolina Council of Educational ProgramPersonnel’s (NCCEOP) Annual Spring conference at Nash Community College in Rocky Mount, NC onMarch 16, 2001. The conference was attended by more than 65 TRIO personnel from across North Carolina.

Norma Campbell attended the African-American Community Outreach Project (AACOP) for DukeUniversity’s Bryant Center on March 24. Ms. Campbell served as a forum presenter and consultant.

Beth Bir attend the 9th Annual Strategies for Increased Retention Seminar at Winston-Salem State Universityon May 23-25, and made a presentation on the use of writing in Freshman Seminar.

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Lillie Council attended the 9th Annual Strategies for Increased Retention Seminar at Winston-Salem StateUniversity on May 23-25. She will present a session entitled “Self Selection vs Pre-Selection of students forStudent Support Services.”

Jon Young attended the 9th Annual Strategies for Increased Retention Seminar at Winston-Salem StateUniversity on Friday, May 25.

Norma Campbell received the University College Award for Outstanding Service to the University at theCAS Awards Ceremony on April 10.

Beth Bir received recognition for Excellence in University and Committee Involvement from the FSUFaculty Senate on March 22 and recognition for Conference Presentation on CAS Awards Day ceremoniesheld on April 10.

Lillie Council was awarded Outstanding Service to the Department at the CAS awards ceremony on April10.

The following University College students were recognized on CAS Honors and Awards Day on April 10,Academic Excellence - Mitz-Ann Alexis, Undergraduate Research - Robert Gonzalez, Scholarship - LatashaBethea, and Student of the Year - Tai Irby. University College students also received recognition forAcademic Excellence as tutors during the University Honors and Awards Day held April 5. Those studentswere Ginger Boykin, Daran Dipchan, Robert Gonzalez, Tiffany Morin, Narendra Ramcharan, and DaltonYoung.


To ensure that faculty, staff, and student recruitment is carried out in accordance with University policies ina manner that promotes acquisition and retention of a qualified and diverse University population.

Accomplishments:

On February 13, 14 and 16, Jon Young and a team of FSU administrators represented the College of Arts& Sciences visited six community colleges to discuss strategies for increasing the number of studentstransferring to FSU from community colleges.

Vicki McKenzie explained the significance of the Mentoring Office and the importance of the UniversityCatalog during Freshman Orientation Sessions held on March 30 and April 28.

Goal 4: To evaluate the accomplishments of the University College in carrying out its goals and themission of the College of Arts and Science and the University.


To increase the level of external funding to the University by having at least three funded grants from theUniversity College.

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Accomplishments:

Units within the University College were awarded a total of $1,337,031 in 2000-2001. These grant fundsincluded awards to the following programs directed by Dr. Dorothy Holmes, Student Support Services($238,031); Educational Talent Search ($197,676); Upward Bound ($254,391), and Gear-Up ($320,000).Educational Opportunities Centers Program, directed Ms. Denise White received $326,933.

The Office of Special Programs, under the direction of Dr. Dorothy Holmes, was successful with its proposalfor renewed funding for Student Support Services. This program provides valuable academic assistance andsupport to first-generation college students and/or low-income students. This program will receive $259,454for each of the next four (or five) years.

The Gear-Up Program, funded in part by the U.S. Department of Education, was implemented in the 2000-01academic year. This program is designed to provide academic support and assistance to middle schoolstudents in an effort to ensure they are well-prepared for post-secondary education.

Goal 4 - Objective 2:To develop an operational plan for the University College for the 2001-2002 academic year.

Accomplishments:

The University College solicited faculty and staff members throughout the year for inclusion in quarterlyreports and the annual report. Quarterly reports were submitted by the appropriate deadlines each quarter,and according to university guidelines. The annual report was submitted by the appropriate deadline.


To evaluate the accomplishments and achievements in the University through quarterly reports and the annualreport.

Accomplishments:

The University College reported on and evaluated its accomplishments and achievements through thequarterly reports and annual report throughout the year.

Goal 4 - Objective 4:To use budget and other resources effectively to accomplish unit goals and objectives and request additionalresources as needed.

Accomplishments:

University College budgetary funds were spent to serve the goals and objectives of the university, college,and the unit. Budget requests for 2001-2002 were based on requests from faculty and staff, and were madeon the basis of university goals and objectives.

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Unit Assessment and ResultsSERVICES

Name

PublicSchool

Workshops

PublicSchoolOther Community

ProfessionalOrganizations University College

ServicesTotal

Bir, Beth 1 2 4 1 8

Campbell,Norma 1 1 3 4 1 10

Davis Jr., James1 2 1 2 1 7

Holmes, Dorothy1 1 1 2 1 3 9

Jackson, Carol 2 3 1 6

McKenzie, Vicki1 1 1 4 7

Palmer, Walter 4 3 1 8

White, L. Denise8 3 2 3 16

Wingfield, Elois1 5 3 9

Young, Jon 1 2 5 2 10

EducationalTalent Search 239 94 4 2 339

EducationalOpportunityCenter 200 200

Gear Up 24 65 12 5 106

Student SupportServices

3 2 9 6 16 1 37

Upward BoundProgram 142 52 2 1 1 198

RECORD OF SERVICES

Name: Bir, Beth Year: 2000 - 2001

a. Public School Workshops

b. Other Service to Public Schools1. Presented “Who Wants to be A Millionaire” for University Day, November 3, 2000

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c. Community

d. Professional Organizations1. Attended the Southeastern Writing Centers Association conference In Auburn, AL on February 15-17, 2001.

Presented “Marketing the Writing Center: Speaking to Student Motivators.”2. Attended the 9th Annual Strategies for Increased Retention Seminar at Winston-Salem State University on May

23-25, 2001. Presented “Increasing Writing Skills through the First Year Seminar”

e. University Service1. Maintains the UNIV 101 Course Website which includes course documents and online quizzes2. Held a computer use demonstration for UNIV 101 and 102 students during the College of Arts & Sciences

Technology Week3. Member, CAS SACS Committee4. Member, Faculty Senate

f. College Service1. College of Arts and Sciences SACS committee member

Name: Campbell, Norma Jeanne Year: 2000 - 2001

a. Public School Workshops1. Presented a computer use workshop for Alpha Academy students on February 6, 2001

b. Other Service to Public Schools1. University Day, November 3, 2000 - Presented “Cryptography”

c. Community1. Forum Presenter/Consultant - AACOP - African American Community Outreach Project for the Bryant Center,

Duke University2. Smart Start3. Alpha Academy, Treasurer

d. Professional Organizations

e. University Service1. Advisor, Junior Class2. Member, Lyceum Committee3. Member, Friends of Chesnutt Library4. Member, Women’s History Month Committee

f. College Service1. Member, CAS SACS Committee

Name: Davis Jr., James Year: 2000 - 2001

a. Public School Workshops1. Coordinated a FSU Financial Aid Workshop on February 3, 2001

b. Other Service to Public Schools1. Coordinated a tour of FSU for Upward Bound Program participants2. Coordinated a FSU Career Services presentation on March 17, 2001

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c. Community

d. Professional Organizations1. Attended the 29th Annual SAEOPP Conference “ Bridging Tradition with Innovation and Excellence” in

Savannah, GA, February 4-7, 2001

e. University Service1. Attended an OSHA Training on November 16, 20002. Alternate Staff Senator for Area 11

f. College Service1. College of Arts and Sciences SACS committee member

Name: Holmes, Dorothy Year: 2000 - 2001

a. Public School Workshops1. Trained GEAR UP professional tutors on January 27, 2001

b. Other Service to Public Schools1. Presented “The Mission of the GEAR UP Programs” to Nick Jeralds Middle School teachers on December 18,

2000

c. Community1. Presented “The Mission of the GEAR UP Programs” to members of Phi Beta Sigma on February 15, 2001

d. Professional Organizations1. Member, Southern Association of Educational Opportunity Programs2. Member, NC Council of Educational Opportunity Programs

e. University Service1. Funded a GEAR UP grant for $3.2 million dollars for a 5-year period

f. College Service1. Member, National Association of Mentors in Higher Education2. Member, CAS Grant Committee3. Member, College Assessment/SACS

Name: Jackson, Carol Year: 2000 - 2001


b. Other Service to Public Schools

c. Community1. University Day, November 3, 2000 - Presented “Internet Access”2. Provided teachers with materials and instructions on how to improve students reading and writing skills at

Lewis Chapel Baptist Church, February 2001.


e. University Service1. Developed/refined web-based or web enhanced courses for University Studies 1012. Member, University Technology Committee

45

3. Member, Capitol Campaign Committee

f. College Service1. Member, CAS Technology Committee

Name: McKenzie, Vicki Year: 2000 - 2001



c. Community1. Visited Fayetteville Technical, Sampson and Robeson Community Colleges to advise prospective students,

distribute catalogs, etc on April 23-25, 2001


e. University Service1. Committee Member, Employee of the Year Selection

f. College Service1. Co-Chair and Member, CAS Newsletter Committee2. Co-Chair, CAS Christmas Luncheon3. Attended Admissions Reports Workshop on January 26, 20014. Freshman Orientation Sessions - explained the significance of the Mentoring Office and the University Catalog

Name: Palmer, Walter Year: 2000 - 2001



c. Community1. Chairman - Policy Council - Sampson County Headstart2. Harnett County JobLink Career Center - Partner/Member3. Sampson County JobLink Career Center - Partner/Member4. Sampson County Interagency Council - member

d. Professional Organizations1. National Council on Opportunity in Education’s Annual Conference in Washington, DC, September 17-20,

20002. Attended the 29th Annual SAEOPP Conference “ Bridging Tradition with Innovation and Excellence” in

Savannah, GA, February 4-7, 20013. NCCEOP Annual Spring conference at Nash Community College in Rocky Mount, NC on March 16, 2001

e. University Service1. Senator, FSU Staff Senate

f. College Service

46

Name: Swinson, Theola Year: 2000 - 2001



c. Community1. Project Get Ahead - tutoring sessions she is offering to students in grades four though eight. Students

are tutored on English, basic grammar, reading and language arts, and mathematics each Saturday from1 p.m. to 3 p.m.

2. Recognized by the XVIII Airborne Corps and Fort Bragg Equal Opportunity Office Special EmphasisProgram for “Outstanding support of the United States Army Garrison’s Women’s History MonthObservance”


e. University Service

f. College Service1. Member, Academic Affairs Committee

Name: L. Denise White Year: 2000 - 2001



c. Community1. Served as keynote speaker for the culminating Program of the Upward Bound and Upward Bound Math/Science

Programs at Clark-Atlanta University in Atlanta, GA on July 20, 20002. Attended the National TRIO Director’s Conference hosted by the U.S. Department of Education in Miami,

Florida at the Fontainebleau Hotel on June 3 - 7, 20003. Presenter for 5th Annual Career Day exercises at Shiloh Church of Christ on September 23, 2000.4. Partner/Member - Cumberland County JobLink Career Center5. Partner/Member - Harnett County JobLink Career Center6. Trainer/Consultant - New Director’s Training Seminar - San Diego, CA on January 11-13, 20017. Setup an EOC information booth during the City of Fayetteville Community Day.8. Co-sponsored a luncheon for community college academic and transfer counselors

d. Professional Organizations1. Conference Chairperson, S.A.E.O.P.P. - Regional TRIO Program Association2. Chair, NCCOEP Orientation Committee3. Attended the SAEOPP 29th Annual Regional Conference in Savannah, GA, February 4-7, 2001

e. University Service1. National Council on Opportunity in Education’s Annual Conference in Washington, DC, September 17-202. NCCEOP Annual State Conference held on November 1-3, 2000

f. College Service1. Served as the keynote speaker for Phi Eta Sigma Freshman Honor Society Induction on March 26, 20012. Member, CAS Newsletter committee3. Member, Charles Chesnutt Arts Festival committee.

47

Name: Wingfield, Elois Year: 2000 - 2001



c. Community


e. University Service1. Member, CAS Courtesy Fund Donation 2. Advisor, Freshman Class of 20003. Advisor, Peer Academic Leader (PAL)4. Advisor, Phi Eta Sigma Freshman Honor Society5. Served as Usher to FSU’s Public Functions for 2000-2001 academic year

f. College Service1. Member, Charles Chesnutt Arts Festival Committee2. Activity Director, Improving 4-year Graduation Retention Rates, Title III3. Member, Thurgood Marshall Scholarship Committee

Name: Young, Jon Year: 2000 - 2001


b. Other Service to Public Schoolsc. Community

1. Visited six community colleges representing CAS, to discuss strategies for increasing the ease and number ofstudents transferring to FSU from community colleges.

d. Professional Organizations1. Editorial Board, “Thinking About Religion” Journal of the NC Religious Studies Association2. Advisory Board, National Association of Mentors in Higher Education

e. University Service

Chair, University Day and High School Day Committee1. Chair, Catalog Committee2. Member, Capitol Fund Drive Committee3. Attended a NCATE/DPI Accreditation Workshop at UNC-Pembroke4. Cooperated with the Division of Student Affairs in conducting Freshman Orientation in Spring and Summer

2001.

f. College Service1. Offered a presentation on October 19, 2000 which demonstrated the use of Course Info the Web-based

Instructional Program2. Co-Chair, College NCATE Committee

48

Scholarly Contribution By Faculty 2000 - 2001

FacultyMember

Books Articlesin Books

StudentManuals

Journal Articles Conf.Proceed

Other TotalPubs forFacultyMember

Young, Jon “Uncle Taft,” a shortstory, in the PikevilleReview, PikevilleCollege, Kentucky, July2000.

Young, Jon “Character Education: TheNeed for Assessment,”Moral Action and Educationin a Democratic Society. Yearbook of the SouthAtlantic Philosophy ofEducation Society, October2000.

Young, Jon “The ‘Almighty’ HockeyGame,” Aethlon, TheJournal of Sports Literature,Spring 2001.

Grants Received 2000 - 2001

UNIT PD/PI TITLEFUNDING SOURCE AMOUNT

University College Dorothy Holmes Student SupportServices

U.S. Dept. ofEducation

$238,031

Dorothy Holmes Educational TalentSearch


$197,676

Dorothy Holmes Upward Bound U.S. Dept. ofEducation

$254,391

Dorothy Holmes Gear Up U.S. Dept. ofEducation

$320,000

Denise White EducationalOpportunity CentersProgram


$326,933

Total $1,337,031

49

ASSESSMENT REPORTFOR

UNIVERSITY COLLEGE (Administrative or Educational Support Unit)

July 1, 2000 - June 30, 2001 May 22, 2001 (Assessment Period Covered) (Date Submitted)

Intended Administrative or Educational Support Objective:Note: There should be one form C for each intended outcome listed on form B. Intended unitobjective should be restated in the box immediately below and the intended objective numberentered in the blank spaces.

1. Students will make a successful transition into the university.

First Means of Assessment for Objective Identified Above:1a. Means of Unit Assessment & Criteria for Success: At least 90% of first-timefreshmen who enrolled in Fall 1999 will complete the academic year, with at least 30% of thesame group earning 30 or more hours with a minimum GPA of 2.0.

1b. Summary of Assessment Data Collected: Standard was met. 91.6% of the 2000Freshman Class completed the year. While this standard was met, the 2000 freshman class hasfallen behind earlier cohorts in several critical areas. The average GPA of this class, 2.33, wasamong the lowest of classes in the past five years. The average earned hours was the lowest ofany of the last six freshman classes; the percentage of freshmen earning at least 30 hours witha GPA of 2.0 or better, 20.3%, was the lowest since the 1995.

1c. Use of Results to Improve Unit Services: These data point to the need tostrengthen support programs and increase our efforts to monitor student progress throughoutthe freshmen year. Efforts to improve the reading component of Freshman Seminar, theEnglish 108 class, and the enhanced support in the MATH 121 will help strengthen theacademic performance of the freshman class of 2001.

50

Second Means of Assessment for Objective Identified Above:2a. Means of Unit Assessment & Criteria for Success: At least 75% of the newstudents in Fall 1999 will indicate on the Freshman Satisfaction Survey that they were satisfiedwith their experience at the university during their first year

2b. Summary of Assessment Data Collected: Ten items from the StudentSatisfaction Inventory that are directly related to the University College were reviewed. Ingeneral, the Student Satisfaction Inventory results indicate that the University College isachieving its goal of assisting students in their transition to the university, providingadvisement and academic support.

Regarding the difference between Importance and Satisfaction, in response to the questions “Iseldom get the run around when seeking information on this campus,” the difference betweenimportance and satisfaction has been greater than 1.5 for each of the past three years. Thisdifference has been discussed by the University College faculty and staff. While the unit hasmade efforts to reduce the “run around” for students seeking information, faculty and staff alsobelieve that the gap between importance and satisfaction also reflects first time students’ lackof awareness of the complexity of the university bureaucracy. It should also be noted thatwhen compared to students at other institutions in the national group, our students level ofsatisfaction is higher.

In all eleven areas, for each of the past three years the satisfaction level of FSU students hasbeen higher than the satisfaction level of the national group, with only two exceptions. The1999-2000 freshmen rated the advisor’s knowledge about requirements at the same level at thenational group; this same freshman class rated the item, “Most students feel a sense ofbelonging here,” below the national group by a difference of - 0.07.

Many of the differences in satisfaction between FSU students and the national group arestatistically significant, that is, the difference cannot be attributed to chance. The confidencelevel of the statistical significance is indicated in the chart.

(Complete results are attached,)

2c. Use of Results to Improve Unit Services: While the overall results of thissatisfaction inventory are positive, the University College will pay special attention to 1)making sure that students recognize that advisors are knowledgeable about requirements intheir respective majors, and 2) reducing students’ feeling of getting the “run around” whenthey seek information

51

Third Means of Assessment for Objective Identified Above:3a. Means of Unit Assessment & Criteria for Success: In a survey conducted inFreshman Seminar II, at least 80% of freshmen will either agree or strongly agree that theUniversity College helped them make the transition to the university.

b. Summary of Assessment Data Collected: Of the twenty-five questions thatcomprise the Freshman Seminar Survey, completed at the end of the year, the ratingsimproved. 81% of students either strongly agreed or agreed that Freshman Seminar helpedthem make the transition to the university. 88% strongly agreed or agreed that the coursehelped them understand FSU policies and procedures; 85% strongly agreed or agreed thatFreshman Seminar made students aware of academic support resources (tutoring, computerlabs, library);86% strongly agreed or agreed that they received good academic advisementfrom their Freshman Seminar instructor: 94% strongly agreed or agreed that their advisor wasknowledgeable about campus policies and procedures. It was especially encouraging that 56%characterized the intellectual climate at strong or very strong, as compared to 45% in theprevious year, and that 64% stated that FSU was their first or second choice, as compared to52% who said so last year. . (See attached for complete results of survey.)

c. Use of Results to Improve Unit Services: While the Freshman Seminar Surveyresults are generally positive, they also indicate several areas of needed improvements: 1)Freshman Seminar Instructors must strive to help students understand that importance ofparticipation in university programs and in developing their professional image. 2) Moreattention should be given to the development of information technology skills.

Form C

52

Attachment for Form C, 1b

Status of Freshman Cohorts at end of Year One

Year

#

# (%)completed year one

# (%) completedyear one with 2.0+GPA with 30+ hrs

AverageEarnedHours

Average GPA

1995 380 326 (83.8%) 60 (15.4%) 23 2.63

1996 587 527 (88.3%) 183 (30.7%) 25.5 2.39

1997 511 472 (91.7%) 116 (22.5%) 24.15 2.3

1998 527 470 (89.2%) 125 (23.7%) 24.8 2.3

1999 796 731 (91.8%) 254 (31.9%) 25.7 2.43

2000 546 500 (91.6%) 111 (20.3%) 22.7 2.33

53

Attachment for Form C, 2bThe Student Satisfaction Inventory

The Student Satisfaction Inventory is administered each year to students enrolled in FreshmanSeminar. The inventory permits students to evaluate every facet of their experiences during thefreshman year. The University College reviews the items from the Student Satisfaction Inventorythat are specific to services and support provided by the University College. Two differentmeasures are important in this regard: 1) the difference between importance and satisfaction and2) the difference between FSU students’ satisfaction level and that of the national group of126,455 students who also completed the survey. With the first item, a difference of 1.5 or greaterbetween importance and satisfaction is considered an indicator of a problem. The most recentdata on this survey is from the 1998 freshman cohort.

FSUNationalGroup

DifferenceFSU - Nat’l

GroupYear Importance Satisfaction Satisfaction

1. My academic advisor is concernedabout my success as an individual

1998-99 6.22 5.46 4.88 0.58*

1999-00 6.25 5.29 4.95 0.34***

2000-01 6.42 5.93 4.96 0.97***

2. My academic advisor isapproachable.

1998-99 6.21 5.43 5.18 0.25**

1999-00 6.25 5.38 5.26 0.12

2000-01 6.57 6.11 5.26 0.85***

3. My academic advisor isknowledgeable about requirements inmy major.

1998-99 6.34 5.36 5.30 0.06

1999-00 6.27 5.35 5.35 0.00

2000-01 6.4 5.66 5.35 0.31

4. The assessment and courseplacement procedures are reasonable.

1998-99 6.14 5.16 4.78 0.38***

1999-00 6.11 4.96 4.83 0.13

2000-01 6.24 5.23 4.84 0.38***

5. Tutoring Services are readilyavailable.

1998-99 6.34 5.57 4.96 0.61***

1999-00 6.26 5.44 5.0 0.44***

2000-01 6.44 5.56 5.0 0.56***

6. Academic Support Servicesadequately meet the needs ofstudents.

1998-99 6.08 5.08 4.69 0.39***

1999-00 6.13 4.96 4.75 0.21**

2000-01 6.15 5.19 4.75 0.44***

7. This institution shows concern forstudents as individuals.

1998-99 6.17 5.06 4.61 0.45***

1999-00 6.21 4.91 4.65 0.26**

54

2000-01 6.23 5.18 4.66 0.52***

8. I seldom get the “run around”when seeking information on thiscampus.

1998-99 6.12 4.49^ 4.04 0.45***

1999-00 6.2 4.19^ 4.11 0.08

2000-01 6.25 4.35^ 4.11 0.24*

9. Students are made to feel welcomeon this campus.

1998-99 6.19 5.22 4.99 0.23**

1999-00 6.24 5.11 5.06 0.05

2000-01 6.26 5.27 5.06 0.21*

10. Most students feel a sense ofbelonging here.

1998-99 5.57 4.86 4.80 0.06

1999-00 5.57 4.81 4.88 -0.07

2000-01 5.49 4.96 4.88 0.08

11. New student orientation serviceshelp students adjust go college

1998-99 6.07 5.16 4.79 0.37***

1999-00 6.17 5.09 4.82 0.27**

2000-01 6.28 5.48 4.83 0.65***

^ Gap between Importance and Satisfaction exceeds 1.5*Difference statistically significant at the .05 level

**Difference statistically significant at the .01 level***Difference statistically significant at the .001 level

In general, the Student Satisfaction Inventory results indicate that the University College isachieving its goal of assisting students in their transition to the university, providing advisementand academic support.

Regarding the difference between Importance and Satisfaction, in response to the questions “Iseldom get the run around when seeking information on this campus,” the difference betweenimportance and satisfaction has been greater than 1.5 for each of the past three years. Thisdifference has been discussed by the University College faculty and staff. While the unit hasmade efforts to reduce the “run around” for students seeking information, faculty and staff alsobelieve that the gap between importance and satisfaction also reflects first time students’ lack ofawareness of the complexity of the university bureaucracy. It should also be noted that whencompared to students at other institutions in the national group, our students level of satisfaction ishigher.

In all eleven areas, for each of the past three years the satisfaction level of FSU students has beenhigher than the satisfaction level of the national group, with only two exceptions. The 1999-2000freshmen rated the advisor’s knowledge about requirements at the same level at the nationalgroup; this same freshman class rated the item, “Most students feel a sense of belonging here,”below the national group by a difference of - 0.07.

55

Many of the differences in satisfaction between FSU students and the national group arestatistically significant, that is, the difference cannot be attributed to chance. The confidence levelof the statistical significance is indicated in the chart.

While the overall results of this satisfaction inventory are positive, the University College will payspecial attention to 1) making sure that students recognize that advisors are knowledgeable aboutrequirements in their respective majors, and 2) reducing students’ feeling of getting the “runaround” when they seek information.

56

Freshman Seminar Survey Results

A score of “1" indicates strong disagreement with the statement, while a score of “3" indicates minimal agreement with astatement, and a “5" indicates strong agreement with the statement.

Number of respondents: 1999 - 264; 2000 - 339; 2001 - 161

Item YrStronglyAgree % Disagree %

MinimallyAgree % Agree %

StronglyAgree %

OverallRating

1. Freshman Seminar helped meunderstand FSU policies and procedures

99 3.4 3.1 12.1 31 46.9 4.04

00 1 3 19 38 38 4.1

01 2 0 11 37 51 4.39

2.Freshman Seminar helped me develop aplan for the remainder of my academiccareer.

99 4.1 4.2 11 28.6 47.2 3.98

00 3 3 19 40 36 4.02

01 0 4 21 39 35 4.07

3. Freshman Seminar helped meunderstand the importance of my GPA.

99 2.8 2.8 7.6 23.1 62.1 4.33

00 1 2 9 33 55 4.4

01 0 0 7 30 63 4.55

4. I can calculate my GPA. 99 4.1 2.1 7.2 20.3 62.8 4.25

00 1 1 6 30 61 4.5

01 0 1 6 40 53 4.45

5. Freshman Seminar made me aware ofacademic support resources (tutoring,computer labs, library).

99 2.4 2.8 9.7 32.8 50.3 4.2

00 2 2 12 44 41 4.22

01 0 2 14 42 43 4.29

6. Professional Image Day should berequired.

99 18.3 11.4 23.1 16.2 22 2.86

00 6 9 29 29 24 3.58

57

01 5 10 28 34 22 3.55

7. My knowledge and use of informationtechnology (e-mail and the Internet) havebeen increased by Freshman Seminar.

99 3.4 5.5 16.2 24.5 46.6 3.94

00 3 9 22 35 31 3.82

01 2 13 27 28 28 3.06

8. I received good academic advisementthrough my Freshman Seminar class. (8a- 8d refer to specific aspects ofadvisement.)

99 2.8 3.4 5.9 28.6 56.2 4.23

00 2 3 10 32 53 4.31

01 0 2 11 26 60 4.41

8a. I had sufficient ACCESS to myMentor.

00 1 4 13 31 52 4.29

01 0 1 13 27 60 4.49

8b. I had sufficient TIME with myMentor.

00 1 5 17 35 42 4.12

01 0 2 17 37 44 4.23

8c. My Mentor gave me accurateinformation.

00 1 4 11 32 51 4.28

01 1 2 9 39 50 4.38

8d. My Mentor was knowledgeable aboutcampus policies and procedures.

00 1 2 13 31 53 4.32

01 0 0 6 35 59 4.53

9. The Library Orientations Sessionswere helpful.

99 6.2 13.1 32.8 28.6 13.8 3.13

00 4 13 31 33 17 3.47

01 3 8 37 36 14 3.5

10. The session with the Financial AidOffice was useful.

99 5.9 6.6 18.6 26.9 33.4 3.5

00 7 12 30 31 19 3.42

01 3 6 20 44 26 3.81

11. The session with the Career ServicesCenter was helpful.

99 2.1 6.9 21 30.3 32.4 3.62

00 1 4 18 40 35 3.98

58

01 1 4 15 38 42 4.16

12. Attendance at University Programs(Fall Convocation, Music Recital,Founders Day) should be required.

99 13.1 10 27.2 23.1 19.7 3.06

00 13 14 24 24 23 3.31

01 10 13 20 25 30 3.46

12a. The programs outside of class(recitals, speakers) enriched myeducational experience

00 6 8 25 35 24 3.65

01 6 8 20 43 24 3.74

13. Freshman Seminar helped me in mytransition to the university.

99 2.8 4.8 15.5 32.8 40.7 3.93

00 2 7 21 37 32 3.91

01 0 3 15 42 39 4.14

14. My Freshman Seminar Instructor washelpful.

99 3.8 0.7 1 9.7 81.4 4.89

00 1 3 8 28 59 4.43

01 0 1 10 29 58 4.37

15. (Answer only if you met theFreshman Counselor.) I found theFreshman Counselor helpful.

00 1 2 12 23 29 4.59

01 1 1 8 22 22 4.21

Never available even thoughI tried to find him or her

unhelpful somewhat helpful helpful very helpful overall rating

16. The departmental advisor from thedepartment of my intended major was...

00 16 10 16 21 19 3.21

01 2 2 7 18 25 4.14

Very weak Weak Average Strong Very Strong Overall Rating

17. How would you characterize theintellectual climate at FSU?

00 2 5 46 35 10 3.47

01 2 5 36 46 11 4.21

4th choice 3rd choice 2nd choice 1st choice

59

18. Of the colleges and universities towhich you applied, FSU was your

00 21 23 29 23

01 14 21 35 29

19. I plan to return to FSU next year. Ifno, please state reasons. Click below tosee unedited responses:http://spacer.uncfsu.edu/f_young/Q19.htm

Undecided No Yes

99 4.2 8 88

00 3 9 88

01 0 13 87

20. If I had it to do over again, I wouldchoose to attend FSU. If no , please statereasons. (Click below to see uneditedresponses:http://spacer.uncfsu.edu/f_young/Q20.htm

00 3 29 68

01 0 23 76

21. The thing I liked the most about Freshman Seminar was... Click here for unedited responses: Http://spacer.uncfsu.edu/f_young/Q21.htm

22. The thing I like least about Freshman Seminar was... Click here for unedited responses: http://spacer.uncfsu.edu/f_young/Q22.htm

23. If I could change one thing about Freshman Seminar, it would be... Click here for unedited responses. http://spacer.uncfsu.edu/f_young/Q23.htm

60

ASSESSMENT REPORTFOR

UNIVERSITY COLLEGE (Administrative or Educational Support Unit)

July 1, 2000 - June 30, 2001 May 22, 2001 (Assessment Period Covered) (Date Submitted)

Intended Administrative or Educational Support Objective:Note: There should be one form C for each intended outcome listed on form B. Intended unitobjective should be restated in the box immediately below and the intended objective numberentered in the blank spaces.

2. Students who complete the University College Core Curriculum will demonstratecompetence in mathematics, reading, and writing.

First Means of Assessment for Objective Identified Above:a. Means of Unit Assessment & Criteria for Success: Students will demonstratecompetence on the English and Mathematics sections of the rising junior examination, whichthey will complete as part of the Freshman Seminar class. At least 60% of students will scorein the “Medium” or “High” range in each cluster area. (See attached explanation.)

b. Summary of Assessment Data Collected:% of students scoring “High” or “Medium” in each area:English - Standard met in two areas, unmet in three areas: Reading Critically - 47%;Reading Analytically-71%; Understanding Literature - 67%; Writing as a Process - 40%;Conventions of Written English - 58%Mathematics - Standard met in four areas, unmet in three areas: Practical Applications -48%; Properties and Notations - 57%; Using Statistics 40%; Evaluating Expressions -69%; Equations and Inequalities - 82%; 2 and 3 dimensional figures - 68%; geometricalcalculations - 59%

c. Use of Results to Improve Unit Services: Results have been distributed to theEnglish and Mathematics Departments, respectively, which will evaluate results as part oftheir planning for Fall 2001. Important revisions have been made in the freshman levelcourses in both departments. In English, a new course, “Grammar and Usage” will beimplemented in the Fall to strengthen students basic skills in English. In Mathematics, somestudents will be assigned to sections of MATH 121 that will include five hours of classroominstruction each week. Data collected in Spring 2002 will provide important basis forassessing these new courses.

61

2a. Means of Unit Assessment & Criteria for Success: At least 70% of freshmenwill demonstrate a level of reading sufficient for success in university-level courses.

b. Summary of Assessment Data Collected: Standard met. An analysis of pastreading examination scores and student grades showed that a grade of 36, or a grade equivalentof 11.6, or higher is needed for success in subsequent university level courses. The readingexamination was administered at the beginning of the first semester, the end of the firstsemester, and the end of the second semester. After the third administration, 70.4% of thestudents enrolled had earned an acceptable score. After faculty evaluated each student whofailed to earn an acceptable score, they identified 113 students, or 21.6%, who have therequisite skills. Their analysis was based on their overall evaluation of the students’performance throughout the year. Forty-two students, or 8%, are required to completeadditional work in the Reading Laboratory in the Fall semester to improve their reading skills.

c. Use of Results to Improve Unit Services: New strategies for improvingstudents’ reading skills will be implemented in the Fall semester. These new strategies aredesigned to provide intensive instruction in specific reading skills. They reduce reliance oncomputer assisted instruction in favor of instruction from a reading instructor. A team-teaching approach has been designed to ensure that those teacher best prepared to teachingreading will do so for students who need the assistance. Data collected in Spring 2002 willprovide an important basis for assessing the effectiveness of these efforts.

.

62

Rising Junior Examination Results

English

Subject Scores

ENGLISH Reading and Literature Writing

Year # Avg S.D. Avg S.D. Avg S.D.

1999 -00 596 230 56 237 60 247 48

2000- 01 219 231 46 240 47 233 47

Cluster Scores(Percentage of students at each level)

H = High M = Medium L = Low

Reading Critically

ReadingAnalytically

UnderstandingLiterature

Writing as aProcess

Conventions of Written English

WritingExercise*

Year H M L H M L H M L H M L H M L H M L

1999-00 6 45 49 11 47 42 6 42 52 12 34 53 2 61 36 0 70 30

2000-01 4 43 53 11 59 29 4 63 33 11 29 61 2 56 42

*Writing Exercise based on 102 test-takers in March 1999.

63

Mathematics

Subject Scores

MATHEMATICS General Mathematics Algebra Geometry

Year # Avg S.D. Avg S.D. Avg S.D. Avg S.D.

1999 - 2000 596 224 55 239 50 259 69 207 62

2000-2001 219 239 44 226 46 267 54 251 51

Cluster Scores(Percentage of students at each level)

H = High M = Medium L = Low

Practical Application

Properties andNotations

UsingStatistics

EvaluatingExpressions

Equations andInequalities

2 & 3dimensional

figuresgeometrical calculations

Year H M L H M L H M L H M L H M L H M L H M L

99-00 6 40 53 11 71 19 2 45 53 13 50 38 13 54 33 7 39 54 1 29 71

00-01 4 44 53 5 62 33 1 39 60 13 56 30 11 71 19 11 57 33 0 59 40

64

MEMORANDUM

TO: Dr. Robert Oschner, ChairDepartment of English and Foreign Languges

FROM: Jon YoungDirector of University College

RE: Results of English Assessment

DATE: May 23, 2001

Attached are the results of the English portion of the College Base examination that wasadministered to freshmen in April 2001 as a means of assessing their reading and writing skills. Thesedata may be useful to you as you plan for the 2001-2002 academic year. They will provide a useful basisfor assessing the effectiveness of the new ENGL 108 course.

Please contact me if you have any questions.

65

MEMORANDUM

TO: Dr. Kenneth Jones, ChairDepartment of Mathematics and Computer Science

FROM: Jon YoungDirector of University College

RE: Results of Mathematics Assessment

DATE: May 23, 2001

Attached are the results of the Mathematics portion of the College Base examination that wasadministered to freshmen in April 2001 as a means of assessing their mathematics skills. You may findthese data useful as you prepare for the 2001-2002 academic year. The results of these exams in Spring2002 will provide a useful basis for assessing the effectiveness of our new support strategies for MATH121.

Please contact me if you have any questions.

66

Freshman Seminar - Computer Skills Survey

The survey of Computer Skills has been conducted in the Freshman Seminar class since 1998 as a means evaluating student skills,assessing the impact of the course on students’ computer skills, and planning for the next year. The computer skills survey suggests thatstudents are reporting increasingly high level of skills and access to computers. Students are most familiar with the use of word processingprograms and the Internet. It appears that students are less confident in their ability to use spreadsheets, and in creating web pages, and intyping. The University College will work with the ITS department to develop mini-workshops in which freshman can develop these skills.

Statment

Yes No

1999N=155

2000n= 333

2001n=158

2002 2003 1999N=155

2000n= 333

2001n=158

2002 2003

1. I had access to a computer before comingto FSU.

64% 75% 74% 36% 25% 26%

2. I knew how use a word processingprogram before coming to FSU.

95% 96% 97% 5% 4% 3%

3. I knew how to use spread sheets (Lotus,Excel) before coming to FSU

65% 69% 71% 35% 30% 29%

4. I had access to an on-line Internet serviceat home before coming to FSU.

73% 27%

5. I was very familiar with surfing theInternet before coming to FSU.

85% 15%

6. I took a computer course in the Fall orSpring.

18% 32% 29% 79% 68% 71%

7. I currently know how to useWordPerfect.

95% 90% 81% 5% 9% 19%

67

8. I currently know how to use MicrosoftWord.

95% 98% 99% 5% 1% 1%

9. I currently know how to use Excel. 55% 66% 61% 44% 33% 39%

10. I currently know how to use Lotus. 43% 73% 19% 56% 26% 81%

11. I currently use Netscape or MicrosoftInternet Explorer to access the Internet.

95% 96% 96% 5% 10% 4%

12. Currently, I own a personal computer. 45% 49% 54% 55% 51% 46%

13. Currently, I use html to publish webpages.

59% 43% 38% 39% 57% 61%

14. Currently, I have my on Internet serviceat home.

35% 53% 58% 63.5% 47% 42%

15. Currently, I use e-mail to communicatewith instructors and friends.

86% 92% 87% 14% 8% 13%

16. I am able to send and e-mail withattachments.

78% 22%

17. E-mail assignments and informationprovided by instructors on the Internet arehelpful.

87% 88% 82% 12.5% 19% 18%

18. I would like to see more instructors putcourse materials on the Internet.

66% 74% 76% 33% 26% 24%

19. If available, I will register in a coursewhich is offered exclusively on the Internet.

66% 71% 69% 33% 28% 30%

20. Which of the following bestdescribes your describes your skilldevelopment this year?

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a. No change in my skill level 13% 18%

b. Slight improvement in my skills. 60% 58%

c. Significant improvement in skills. 26% 23%

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What additional skills would you have liked to have learned, but has no opportunity to do so?

The areas cited, listed from the most to least frequent were:

2000: 1) Create personal web pages; 2) Develop spreadsheets; 3) Typing and Word Processing Skills; 4) Power Point; 5) Scanning images; 6)Learn more about the Internet, and 7) specific programs such as UNIX and JAVA.

2001: 1) Spread sheets - 22; 2) Develop web pages - 14; 3) More skills in general - 11; 4) Research - 10; 5) Typing - 7) Power Point - 5

This survey was originally developed with the assistance of Dr. Akbar Aghajanian, Professor of Sociology.

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Chancellor

Provost and Vice Chancellorfor Academic

Affairs

Dean, College of Arts and Sciences

University College

AdministrativeAssistant

Mentoring-Advisement

Freshman Seminar- University Studies

SpecialPrograms

Educational Opportunity

Centers Program

Reading -Writing Center

MathematicsCenter

UpwardBound

EducationalTalent Search

Student Support Services

Gear Up

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University College Student Enrollment Data

Student Enrollment

Course Fall 2000 Spring 2001

UNIV 101 522 84

UNIV 102 47 431

UNIV 110 108 63

University College - Faculty Data, 2000-01

Name Rank HighestDegree

Specialty Race Gender Tenure Enroll

Anderson, Kenneth Academic SupportSpecialist

MA Counseling Black Male N/A 175

Bir, Beth DirectorReading/WritingLaboratory

MA English White Female N/A 83

Campbell, Norma Academic SupportSpecialist

MPA PublicAdministration

Black Female N/A 182

Holmes, Dorothy Associate Professor Ph.D. Sociology Black Female Yes 0 (releasetimefromgrants)

Jackson, Carol Academic SupportSpecialist

MS Reading Black Female N/A 219

Mathis, Donald Director MathematicsLaboratory

MS Mathematics Black Male N/A 34

Rich, Michael Academic SupportSpecialist

MBA BusinessEducation

Black Male N/A 114

Swinson, Theola Academic SupportSpecialist

Ed.D Reading Black Female N/A 233

Winfrey, Gerard Academic SupportSpecialist

M.Ed Education Black Male N/A 208

Wingfield, Elois FreshmanCoordinator

M.Ed EducationAdministration

Black Female N/A 96

Young, Jon Associate Dean, CAS& Director,University College

Ph.D Philosophy White Male Yes 124

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University College - Staff Roster

Name Position Gender RaceYears ofService

Tenure Status

LaTysha Bolden Office Assistant III F Black I yr. 6 mos. N/A

Phillip Brice Academic Advisor M Black N/A

Rosemary Cockrell Office Assistant III F Black 3 N/A

Shannon Council Academic Advisor - HarnettCounty

F Black 2 N/A

Lillie Council Coordinator, Academic Advisor F Black 8 N/A

Felicia Crittenden Academic Advisor F Black 2 N/A

James Davis Program Coordinator M Black 5 ½ N/A

Vivian Davis Academic Advisor F Black 2(13) N/A

Katherine Gill Tutor Coordinator F Black 2 yr. 5 mos. N/A

Milton Griffin Academic Advisor M Black 1 yr. 5 mos. N/A

Kymberley Hoffman Academic Advisor -CumberlandCounty

F Black 2 months N/A

Keemia Hurst Academic Advisor -Hoke County F Black 2 months N/A

Bernard Jones Academic Advisor -SampsonCounty

F Black 2 months N/A

Nikki Massey Coordinator F Black 2yr. 5 mos. N/A

Cheryl McGhee Office Assistant III F Black 5 (12) N/A

Vicki McKenzie Transfer Counselor F White 4 (22) N/A

LaTonya McNeill Administrative Secretary F Black 5 (3) N/A

Walter Palmer Outreach Coordinator M Black 10 N/A

James Teasley Academic Advisor - RobesonCounty

M Black 9(14) N/A

Teresa Thompson-Pinckney

Program Coordinator F Black 3 N/A

L. Denise White Director F Black 10 N/A

Pamela Williams Academic Advisor F Black 2 months N/A

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7. Program Development

Dr. Dorothy Holmes received grant funding to initiate the Gear up program. This federally -funded programprovides a variety of forms of academic support to middle school students in an effort to ensure their academicpreparation for university-level work.

In the Freshman Seminar course, instructors revised the syllabus to incorporate more reading, writing, anddiscussions in class. These efforts were facilitated by the adoption of a new textbook that included case studiesthat focused on different aspects of university life.

Based on assessment of efforts in the current year to improve student reading skills, the University College willimplement a new strategy in the 2001-2002 academic year. This strategy will involve team teaching ofFreshman Seminar courses so that instructors best prepared to teach reading instruction will instruct studentsin developing specific reading skills. This strategy differs from previous strategies in reducing reliance oncomputer assisted instruction in favor of instruction by a teacher.

The University College staff collaborated with the Departments of English and Foreign Language and theDepartment of Mathematics and Computer Science in improving strategies for academic support in English andmathematics. The University College assisted in the efforts of the Department of English and Foreign Languageto establish a new course, ENGL 108, Grammar and Usage. The University College also assisted theMathematics Department in its efforts to improve academic support in mathematics courses. Based on theseefforts, the University College has revised the criteria used in placing freshmen into classes.

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8. Unit Strengths

The greatest strength of the University College is the commitment of the faculty and staff to meet and exceedthe missions of the university, College of Arts and Science and the unit. As this report shows, the UniversityCollege faculty and staff carries out many activities to enhance student success and to monitor student progress.The needs of students are our foremost concern and as a rule, the University College staff goes beyond the callof duty in meeting these needs. The University College also enjoys the support of administration, whichrecognizes the importance of the unit for the success of the University as whole.

In a departmental self-evaluation, the University College was evaluated highest in the areas of: AcademicAdvisement (4.4), Communication with Staff (4.1), Service to Public Schools (4.1), Communication withStudents (4), Instructional Leadership (4), and Service to the University (4). The lowest areas evaluated were:Communication with Faculty (3.6), Publicity/Public Relations (3.6), Cooperativeness/Collegiality (3.5),Adequacy/Utilization of Resources (3.5), Grantsmanship (3.3), and Research and Publication (3).

The faculty/staff has reviewed these results and will seek to make improvements in areas with the lowest scores.

College of Arts and SciencesDepartmental Self-Evaluation Summary 2000-2001

Each faculty/staff member in University College was given a copy of the Departmental Self-Evaluation Form tocomplete. The form consists of 23 items. Each question allowed for a response of High, Moderately High,Average, Moderately Low, and Low. When calculating averages, 5 points were given for High responses, 4 forModerately High, 3 for Average, 2 for Moderately Low, and 1 point for Low responses. Below is a comparisonof results from Spring 2000 and Spring 2001.

Categories Average RatingSpring 2000

Average RatingSpring 2001

1. Communication with Faculty 3.6 4.35

2. Communication with Staff 4.1 4.6

3. Communication with Students 4.0 4.5

4. Communication with Administrators 3.7 3.7

5. Adequacy of Departmental Activities 3.9 2.7

6. Cooperativeness/Collegiality 3.5 4.15

7. Consistency in Enforcement of Rules 3.8 4.15

8. Instructional Leadership 4.0 4.5

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9. Academic Integrity 3.9 4.4

10. Use of Library Resources 3.6 3.9

11. Use of Innovative Teaching Methods 3.6 4.2

12. Academic Program Development 3.8 4.2

13. Use of Technology 3.7 4.2

14. Grantsmanship 3.3 4.1

15. Research and Publication 3.0 3.8

16. Response to Requests 3.9 4.1

17. Academic Advisement 4.4 4.6

18. Adequacy/Utilization of Resources 3.5 4.2

19. Service to Community 3.7 4.6

20. Service to Public Schools 4.1 4.5

21. Service to University 4.0 4.7

22. Publicity/Public Relations 3.6 4.0

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9. Recommendations

1. The University College must continue to monitor closely student development of skills in reading, writing,and mathematics. The University College’s Reading and Writing Center and the Mathematics Laboratorywill support the departmental efforts to improve the support strategies in English and mathematics.Assessment data will be provided to departments as means of identifying areas of needed improvement.

2. The University College will continue to work on improving the coordination of work from different units.Collectively, the units serve a diverse population. It is imperative that we correspond with one another toallow members of those population to be aware of offered services which are relevant to their needs.

3. The University College will continue to support the university’s overall recruitment efforts. The unit willsupport the efforts of the Community College Transfer Committee by helping to develop course equivalencyguidelines; the University College will also help coordinate efforts to ensure that department chairs and deanssend a welcoming letter to each new student admitted.

4. The University College will also support efforts to develop expanded academic support for specific courses.For example, the University College will strive to develop a Supplemental Instruction Program for severalsciences classes.

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10. Projections for the Future

The University College will continue to play an important role in helping students make the transition into theuniversity. Through improvement of academic support programs and activities, we expect improvement ofRising Junior Examination scores and Reading Examination scores.

With expected increases in enrollments, the University College will have to revise the Freshman Seminar classesand/or develop new placement criteria to accommodate the increasing enrollment pressures on the course

university collegefaculty.uncfsu.edu/jyoung/report01.pdf · the transition to college” on...

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