unlock iewb vo vol i v3.section.7.presence.0.2

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CCIE Voice Lab Workbook Volume I Version 3.0 Presence

Copyright 2009 Internetwork Expert INE.comi

Copyright Information

Copyright 2009 Internetwork Expert, Inc. All rights reserved.

The following publication, CCIE Voice Lab Workbook Volume I Version 3.0, was developed by InternetworkExpert, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form or byany means without the prior written permission of Internetwork Expert, Inc.

Cisco, Cisco Systems, CCIE, and Cisco Certified Internetwork Expert, are registered trademarks of

Cisco Systems, Inc. and/or its affiliates in the U.S. and certain countries.

All other products and company names are the trademarks, registered trademarks, and service marks of therespective owners. Throughout this manual, Internetwork Expert, Inc. has used its best efforts to distinguishproprietary trademarks from descriptive names by following the capitalization styles used by themanufacturer.


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Copyright 2009 Internetwork Expert INE.comii

Disclaimer

The following publication, CCIE Voice Lab Workbook Volume I Version 3.0, is designed to assist candidatesin the preparation for Cisco Systems CCIE Voice Lab Exam. While every effort has been made to ensurethat all material is as complete and accurate as possible, the enclosed material is presented on an as isbasis. Neither the authors nor Internetwork Expert, Inc. assume any liability or responsibility to any person

or entity with respect to loss or damages incurred from the information contained in this workbook.

This workbook was developed by Internetwork Expert, Inc. and is an original work of the aforementionedauthors. Any similarities between material presented in this workbook and actual CCIE lab material iscompletely coincidental.


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Copyright 2009 Internetwork Expert INE.comiii

Table of Contents

Cisco Unified Presence ...................................................................... 17.1 Presence Integration.......................................................................... 17.2

Presence Softphone .......................................................................... 1

7.3 BLF Speed Dial.................................................................................. 1

Cisco Unified Presence Solutions ...................................................... 27.1 Presence Integration.......................................................................... 27.2 Presence Softphone ........................................................................ 137.3 BLF Speed Dial................................................................................ 15


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Copyright 2009 Internetwork Expert INE.com1

Cisco Unified Presence

!Note

Many lab scenarios require previous labs to be properly configured. Therefore, itis recommended to save your config, and ensure you load the config beforeattempting further labs.

7.1 Presence Integration

Integrate the Presence Server (177.1.10.50) with the CUCM Server

Ensure that HQ User 1 can control their phone with the CUPC client using

the Desk Phone Presence Application

7.2 Presence Softphone

Enable the the HQ Phone 1 user to use the Softphone

Ensure Deskphone Control still works

7.3 BLF Speed Dial HQ Phone 1 Button 6 should display the Presence status of HQ Phone 2

Line 1

By pressing button 6 on HQ Phone 1, you should immediately beconnected to HQ Phone 2 1002


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Cisco Unified Presence Solutions

7.1 Presence Integration

Integrate the Presence Server (177.1.10.50) with the CUCM Server

Ensure that HQ User 1 can control their phone with the CUPC client using

the Desk Phone Presence Application

Configuration

Step 1:

On the CUCM Publisher, navigate to Device > Trunk. Create a new SIP Trunk:

Configure the trunk as shown below, using the Device Pool and Location for HQ:


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Set the Destination IP to the Presence Server IP address (177.1.10.50):

Step 2:

Navigate to User Management > End User. Click add new, and create a userfor the HQ Phone: hquser1, Password:cisco, Pin: 12345. Click Save:


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Click the Device Associationlink on the User configuration page. Locate andselect HQ Phone 1, then click Save Selected Changes.

Navigate back to the user page, and Set the primary extension to 1001:

Click the Add to User Grouplink near the bottom of the page. Select theStandard CTI Enabled Group, then click Add Selected.

Finally, click Save on the user page.

Step 3:

Navigate to User Management > Application User. Click add new, and create auser for the Presence CTI Control:CtiGw, Password:cisco, click Save. Next, click

the Add to User Grouplink near the bottom of the page. Select the StandardCTI Allow Control of All Devices then click Add Selected:


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Step 4:

Navigate to Device > Phone. Select HQ Phone 1, and set the Owner User ID tothe user previously created, then click Save:

Step 5:

Navigate to System > Service Parameters. Select the Publisher as the server,and Call Manager as the service. Locate the CUP Publish Trunk Field, and setthe trunk to PRESENCE_TRUNK created above, then Click Save:

Step 6:

Navigate to System > Licensing > Capabilities Assignment. Locate andSelect hquser1. Enable CUP and CUPC for the user. Click Save:

Step 7:

Navigate to System > Application Server. Click Add New, and set the type toCisco Unified Presence Server, then click Next:


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Set the Name to the Presence Hostname (CUPS7) then set the IPs, click Save:

Open the Presence Administration homepage: (177.1.10.50). Click the PresenceAdministraion Link. Complete the integration steps, as shown below:

Enter the CUCM hostname, and IP:


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CUCM admin user and password cciecisco:

Security Password: cciecisco

Check the listed information, and click Confirm:


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Click the Home Link to reach the Adminsitration Page. Navigate to Serviceabilityand under Service Activation, activate all services.

Step 8:Navigate to System > Security > Incoming ACL. Click Add new, and enter ALL

for both fields:

Repeat this step to create an Outgoing ACL, also entering ALL.

Step 9:Navigate to System > Service Parameters. Select CUPS7, then Cisco UP SIP

Proxy as the service. Set the Proxy Domain name to cisco.com:

Step 10:


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Navigate to Presence > Gateways. Add a new gateway type CUCM with thePublisher information:

Step 10:Navigate to Presence > Routing > Settings. Set the Listener to Default TCP:

Step 10:Navigate to Application > Cisco Unified Personal Communicator > Settings.

Enter the Publisher IP for the TFTP server:

Step 10:


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Navigate to Application > Cisco Unified Personal Communicator > UserSettings. Locate and Select hquser1 and assign the CTI profile:

Step 11:Navigate to Application > Deskphone Control > Settings. Set the Status toOn, enter the password of the CtiGw user created in CUCM (cisco), and enter

the Subscriber, then Publisher IP Addressess:


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Step 12:Ensure you have Cisco Unified Personal Communicator installed on yourcomputer. You can download this application from http://www.cisco.comLaunch the application, and enter user credentials created for hquser1:

Click Log In, ensure Desk Phone mode starts, and place a call using the DialPad, ensuring that HQ Phone 1 is placing the call:


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!Further Reading:

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/6_0_1/install_upgrade/deployment/guide/dgcucm.html#wp1049993


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7.2 Presence Softphone

Enable the the HQ Phone 1 user to use the Softphone

Ensure Deskphone Control still works

ConfigurationStep 1:

On the CUCM Publisher, navigate to Device > Phone. Click Add New, and add anew phone for the Softphone: (Devicename: UPCHQUSER1)


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7.3 BLF Speed Dial

HQ Phone 1 Button 6 should display the Presence status of BR1 Phone 2Line 1

By pressing button 6 on HQ Phone 1, you should immediately beconnected to BR1 Phone 2 (2002)

Configuration

Step 1:

On the CUCM Publisher, navigate to Device > Device Settings > Phone Button

Template. Locate and select the phone model corresponding to your phone.Click the copy button, and provide a name for the profile. Change Button 6 to a

Speed Dial BLF:

Step 2:

On the CUCM Publisher, navigate to Device > Phone. Locate HQ Phone 1, and

assign the new template to it:

Next, click the Add a new BLF SD Link:


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Enter the destination as 2002, and add a text label, then click save:

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