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Unlocking Growth Through Experimentation: The Human Side of Innovation Josh Macht EVP, Product Innovation & Group Publisher Harvard Business Review IMAG Conference 2017

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Page 1: Unlocking Growth Through Experimentation: The … Preso.Mach… ·  · 2017-06-01Unlocking Growth Through Experimentation: The Human Side of Innovation. Josh Macht. EVP, Product

Unlocking Growth Through Experimentation: The Human Side of InnovationJosh MachtEVP, Product Innovation & Group PublisherHarvard Business Review IMAG Conference 2017

Page 2: Unlocking Growth Through Experimentation: The … Preso.Mach… ·  · 2017-06-01Unlocking Growth Through Experimentation: The Human Side of Innovation. Josh Macht. EVP, Product

What the heck is a secular humanist?

Page 3: Unlocking Growth Through Experimentation: The … Preso.Mach… ·  · 2017-06-01Unlocking Growth Through Experimentation: The Human Side of Innovation. Josh Macht. EVP, Product

7 Rules for Leading Innovation Efforts

1. Start with a product innovation portfolio

2. Engage everyone in your transformation

3. People love a map

4. People need time

5. Humor matters

6. Hold yourself accountable

7. Create new stories – and retell them

Page 4: Unlocking Growth Through Experimentation: The … Preso.Mach… ·  · 2017-06-01Unlocking Growth Through Experimentation: The Human Side of Innovation. Josh Macht. EVP, Product

But first, a story…

Page 5: Unlocking Growth Through Experimentation: The … Preso.Mach… ·  · 2017-06-01Unlocking Growth Through Experimentation: The Human Side of Innovation. Josh Macht. EVP, Product

Hofstadter’s Law

A complex task always takes longer than you expect, even when you account for Hofstadter’s Law.

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Hofstadter’s Law

Some inventors break free from this law. But most don't.

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Plenty of companies get stuck here…

Kodak P&G American Airlines Your company My company

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LIFE: A Photo Site

• 11 million photos

11 million photos Upload your best

LIFE moments Browse our library

Page 10: Unlocking Growth Through Experimentation: The … Preso.Mach… ·  · 2017-06-01Unlocking Growth Through Experimentation: The Human Side of Innovation. Josh Macht. EVP, Product

LIFE: A Newspaper Insert

Page 11: Unlocking Growth Through Experimentation: The … Preso.Mach… ·  · 2017-06-01Unlocking Growth Through Experimentation: The Human Side of Innovation. Josh Macht. EVP, Product

Rule #1: Know what you are already doing: Start with your innovation portfolio

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Innovation Portfolio

Google Translate HBR AscendHBR Bot for SlackFacebook LiveManagement Tip on Alexa

Big Idea Digital Subscription

Page 13: Unlocking Growth Through Experimentation: The … Preso.Mach… ·  · 2017-06-01Unlocking Growth Through Experimentation: The Human Side of Innovation. Josh Macht. EVP, Product

Tool for Evaluating Type of Innovation

Page 14: Unlocking Growth Through Experimentation: The … Preso.Mach… ·  · 2017-06-01Unlocking Growth Through Experimentation: The Human Side of Innovation. Josh Macht. EVP, Product

Key Questions for Product Innovations

What is the projected growth potential for this product or innovation? What data do you need in order to track progress? What are the key milestones for this product?

• How will you know when it's time to consider ditching your favorite new toy in Box 2? How will you track progress of products within portfolio? Is product part of your core transformation and growth (i.e., Transformation A)? Or, are you tapping into new market, new model (i.e., Transformation B)? Consider level of effort vs payoff – what is the bang for the buck? Can this new effort be leveraged across company?

Page 15: Unlocking Growth Through Experimentation: The … Preso.Mach… ·  · 2017-06-01Unlocking Growth Through Experimentation: The Human Side of Innovation. Josh Macht. EVP, Product

Rule #2: Engage the entire team in your transformation

Page 16: Unlocking Growth Through Experimentation: The … Preso.Mach… ·  · 2017-06-01Unlocking Growth Through Experimentation: The Human Side of Innovation. Josh Macht. EVP, Product
Page 17: Unlocking Growth Through Experimentation: The … Preso.Mach… ·  · 2017-06-01Unlocking Growth Through Experimentation: The Human Side of Innovation. Josh Macht. EVP, Product

Rule #3: People need a map

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All experimentation must be guided by a strategic vision:

Where are you playing? How do you define winning? What capabilities do you need to win? What needs to be true for your plan to work?

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Rule #4: People need time

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Rule #5: Humor matters

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Rule #6: Hold yourself accountable

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Rule #7: Create new stories – and retell them. Celebrate your past and future.

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Page 28: Unlocking Growth Through Experimentation: The … Preso.Mach… ·  · 2017-06-01Unlocking Growth Through Experimentation: The Human Side of Innovation. Josh Macht. EVP, Product

Thank you!

Josh [email protected]

@machtHBR