Unlocking Innovation: A Culture Transformation Workshop for

Business Leaders

Frank Wander

Author, Former CIO & Founder

PeopleProductive

Audience Learning WorkshopThe Human Factors of Innovation

“Let’s Create A User Manual”

Workshop Logistics

Timing Activity

1:15 – 1:30 Opening Remarks

1:30 – 1:35 Instructions

1:35 – 2:00 Human Factor Discussion

2:00 – 2:15 Read Outs/Q&A

Waves of Change

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Waves of Change

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CrIT As We Know It

“Everything as a Service (EAAS)”

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Waves Breaking Now

Competitive Necessity as a Service

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Waves Breaking Now

Waves Breaking Now

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CoreBusiness Systems

Competitive Necessity as a Service

This is About You

– Ignoring this is not an option

– It is about winners and losers

– It is about success and failure

– It is about which leaders remain part of the past, and which leaders become part of the future

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Will you ride the wave, or be swept away?

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Choices

Innovation – A First!

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Participatory Workshop

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I Contributed!!

The User Manual

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What is Innovation?

Question?

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The ability to turn

desirable, feasible

and valuable ideasinto reality.

Answer

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What Equipment is Used?

Question?

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Mind and Emotion

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The ReHumanization of Work

Competitive Advantage

“Karl Marx would be amused. He longed for the day when the workers would own the means of production. Now they do.”

Charles Handy, Author and Philosopher

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The ReHumanization of Work

The winners in this era are innovative companies that are the most knowledgeable users of

equipment (talent) to ever more efficiently turn raw materials (ideas) into finished products.

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The Human InfrastructureNew Key to Competitive Advantage

Why Do You Need a User Manual?

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Are There Sparks of Creativity Flying?

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No Sparks?

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Maslow Reapplied for WorkShared Needs Unlock Collective Success

Flourishing

Innovative(Working Creatively)

Collaborative(Working Social)

Protective(Working Apart)

Disengaged

(Cognitively Disengaged)

Non-Living Wage

ProtectiveBehaviors and Fear

Helping Behaviors, Friendship

Servant Leadership & Flourishing Culture

Meaningful Work & Nurturing Culture

IncreasingCollaboration,Innovation,Productivity

Cultural Maturity Model

Talent Potential UnlockedCultural Maturity Model

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WORKFORCE EARNS A NON-LIVING WAGEBURDENED BY UNMET BASIC NEEDS

PREOCCUPIED WITH EXISTENCECOGNITIVELY DISENGAGED

Disengaged1

COMMAND AND CONTROLWALLS AND SILOS PREDOMINATE

UNCOLLABORATIVE AND ANTISOCIAL HUMAN FACTORS UNAPPLIED

Protective 2

CARING LEADERSHIPBRIDGES REPLACE WALLS

HIGHLY COLLABORATIVE AND PROSOCIAL HUMAN FACTORS SELECTIVELY APPLIED

Collaborative 3

NURTURING LEADERSHIPCOLLABORATIVE INNOVATION

DEEP INSTITIONAL KNOWLEDGEHUMAN FACTORS BROADLY APPLIED

Innovative 4

Talent Potential Fully Unlocked

SERVANT LEADERSHIPHIGH APTITUDE TEAMS/FLUID COLLABORATIONORGANIZATIONAL STATE OF ENERGIZED FLOW

HUMAN FACTORS PERVASIVELY EMBRACEDFlourishing5

The Locks and Keys

The Locks

MaturityStage

SocialClimate

SocialChemistry

LeadershipStyle

OrganizationalTransparency

Cognitive Velocity

IndividualFactors

✓ ✓ ✓

✓ ✓ ✓ ✓

✓ ✓ ✓ ✓ ✓

✓ ✓ ✓

1

2

3

4

5 Flourishing

Innovative

Collaborative

Protective

Disengaged

LockedLocked

Locked

Unlocked Unlocked Unlocked

Unlocked

Non-Living Wage - Cognitively Disengaged

The Locks

SocialClimate

SocialChemistry

IndividualNeeds

CognitiveVelocity

LeadershipStyle

OrganizationalTransparency

The Human Factors

of Innovation

Unlocking Innovation

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A time is coming, in the not too distant future, when leaders will know more

about the “human infrastructure”, than they do about their processes and

technology.

Choices

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Workshop Logistics

• 1. Appoint a Captain – There is an instruction sheet for each Captain

• 2. Contributor Cards– Remember, every individual is a contributor. As

such, the final document will have a Contributors Index at the front of the document. Please begin by putting your business cards/contributor card in the red cup . Every workshop participant will receive a soft copy of the user manual they helped create.

Workshop Logistics

• 3: Human Factor of Innovation

– Each table has been assigned a human factor, or innovation best practice, to explore as a team. Your job, as captain, is to review this human factor with your tablemates. There is a primer on your human factor in your document. Please refer to it as needed. In addition, PeopleProductive Innovation Coaches are here and they will go from table to table, to feel the pulse, ask probing questions, and animate the workshop. This will help keep tables from stalling. Please ask your group to share their experiences, and creative thoughts, and capture them on the pad you have been provided.

Workshop Logistics

Human Factors of Innovation

Think Time The Human Need for

Control

Institutional Knowledge Creative Abrasion

The Human Need for Meaning

Rewards and Incentives

An Innovative State of Mind

Freedom to Fail

Creative Quotient Innovative Culture

Audience Learning Workshop

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The First Operators Manual for Talent

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About Us

Backlog Growing?

Don’t Double Your Staff.

Double the Productivity of Your Existing Workforce!

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About Us

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WE PUT THE HUMAN FACTORS IN EVERYTHING WE DO!

OUR OFFERINGS INCLUDE:

High Performing Culture – by DesignUnlock Innovative and Transformative Change

Organizational Redesign Unlock Deep Collaboration

Workforce PlanningGrow Talent Assets

Seminars and WorkshopsOrganizational Learning

On-Site & Off-Site

About Us

You can find more information about us at:

www.PeopleProductive.com

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Audience Learning Workshop

Have Fun!!

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