The ACSA Quality Portal goes the extra mile to guide Aged Care providers with standardscompliance management, reporting, business risk management and quality improvement. Hosting hundreds of resources, best practice policy templates, pro formas, evidence guides andinteractive self-assessments, the Quality Portal sets the standard for compliance management. Providers who use the Quality Portal save up to 80% of the time they spent on qualityimprovement and compliance reporting.

Discover the ACSA Quality Portal

M o v e t o w a r d s B e s t P r a c t i c e i n A g e d C a r e

ACSA Quality Portal

Page 1spp.ngoservicesonline.com.au/acsa

Easy-to-followonlineassessments

Aged CareQualityStandards

Standardsare cross-mapped

Hundreds ofbespokeresources

Read on to find out more!

Create CQIPlans

Ready forreviewers

Easy-to-follow online assessments

'A suite offeatures toguide youthroughthecomplianceprocess '

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Standards are translated into a series of easy-to-follow assessments. Any further tasks required toachieve compliance are identified.

Aged Care Quality Standards

Self-assess against the Aged Care QualityStandards and immediately identify gaps wherefurther work is required.

Manage and link evidenceManage all of your quality and compliancedocuments in one place - and link them to yourself-assessments as evidence of your compliance.

Standards are cross-mappedAssessments are cross-mapped, so you canaddress common requirements - as well asgenerate compliance reports - for differentstandards (such as NDIS).

Create Quality Improvement Plans

The Portal's "Action Plan" pulls together all of youroutstanding tasks to achieve compliance. Assigntasks and due dates to team members.

Dementia Australia's Quality Care Guidelines

Centre for Cultural Diversity in Ageing's Inclusive ServiceStandards

Meaningful Ageing Australia's National Guidelines for SpiritualCare in Aged Care

ACSA's Wellness and Reablement Roadmap

Following these self-assessments will help you work towards deliveringa gold standard of care for all clients:

Clinical governance

Visiting health practitioners

Advance Care Planning

End of life and palliative care

Open disclosure

Supported decision-making

Infection prevention and control

Antimicrobial stewardship

Moving towards Best Practice

'Worktowardsdeliveringa goldstandardin qualitycare'

Aged care resources

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Eliminating the use of restraints

Falls prevention

Pressure injuries

Nutrition, meals and hydration

Oral health

Hearing loss

Surveillance in residential agedcare facilities

Download a wealth of policy templates and informationsheets in the Reading Room, to cover all aspects ofrunning your organisation. This includes specialist agedcare resources covering topics such as:

Risk registers and planners

Use our templates for ongoing reporting - for instance,prepare for the Commission's key risk screeningquestions, or track psychotropic medication use.

To supplement the Aged Care Quality Standards, youwill also find a "Towards Best Practice" module in theQuality Portal. We've worked with a number of agedcare peak bodies to build these self-assessments fortheir guidelines, standards or tools, to help providersbetter care for consumers with specific needs.

Multi-Service Accounts (MSAs)Many of our users who have multipleservice sites or streams have set up aMulti-Service Account (MSA). From your Corporate Account, you cancentrally assess and monitor each site'sperformance, download aggregateddata into Excel and track trendimprovements over time. If you are a larger provider with multiplesites, an MSA is the ideal qualitymanagement solution.

'Streamlinemanagementby monitoringmultipleserviceswithin oneaccount'

For more information, visit:spp.ngoservicesonl ine.com.au/acsa

or cal l us on 02 9569 1704

Testimonials "I'd just like to say that working with you guys has been nothing short of

excellent. Your professionalism, the quality of your product and youramazing customer service have been so completely refreshing!"

"I've found the Portal to be amazing. It provides a structured way to workthrough the standards, prepare evidence and generate a report on our

compliance. Thanks again. A great system."

"The portal has been a great resource for understanding and mappingStandards, preparing for Audits and also sourcing resources for policy

development."

Ready for reviewersGenerate self-assessment reports with linkedevidence which you can package for reviewers andmake available online or offline.