upk technical requirements 2.7.5

ORACLE USER PRODUCTIVITY KIT 2.7.5 TECHNICAL REQUIREMENTS What this document includes: This document provides the minimum system requirements for various User Productivity Kit (UPK) components. Your organization may be implementing some or all of these components, so refer to the sections that are applicable to you.

UPK Content Section: This section discusses the system requirements for UPK published output (published output is what the end-users will view/use). After recording UPK content using the UPK Developer, UPK Content Authors will publish the content to one or several different published outputs. There are three types of published outputs discussed in this document: Browser-based Player, LMS Compliant Content and HTML Website. The requirements listed for the published outputs are for the end-users of the UPK content.

UPK Developer Section: This section discusses the system requirements for installing the UPK Development Tool. The people who will be creating UPK content (Content Authors) use the UPK Development Tool. This document discusses system requirements for installing the UPK Development tool as a Local Developer installation, meaning the core UPK Development Tool files are installed locally on the Content Authors workstation. It also discusses a Centralized Content Development installation, meaning the core UPK Development Tool files are installed on a central server where content can be shared, while a client version of the UPK Development Tool is installed locally on the Content Authors workstation.

UPK Usage Tracking Section: Usage Tracking is a UPK component that can be used to track the end users progress through UPK content. This section discusses the requirements for implementing the Usage Tracking component. Usage Tracking is included on the UPK Development Tool CD. Usage Tracking is an optional component and is not required to create or deploy UPK content.

UPK Target Application Support: There are several Oracle applications that UPK considers target applications, including E-Business Suite, PeopleSoft, JD Edwards and Siebel. With a target application, UPK provides enhanced object recognition and also supports context sensitive help. The Target Application Support section of this document outlines the different versions of the target Oracle applications that UPK supports.

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UPK CONTENT

BROWSER-BASED PLAYER

End-User Hardware Minimum Recommended Requirements

Processor Pentium III 500 MHz or equivalent

Memory 128 MB

Sound For content that is authored with sound, a sound device, headphones, or speakers are required, as well as Microsoft Windows Media Player 6.4 or later.

Machines with faster processors and larger amounts of memory are highly recommended.

End-User Operating Systems Windows 2000 SP3 or higher

Latest verified version: SP4

Windows XP Latest verified version: SP2

Windows Vista Latest verified version: Base Install (no SP)

Citrix MetaFrame XP Due to Citrix limitations, sound may not be synchronized with topic playback.

End-User Browsers Internet Explorer 5.5 SP2 Latest verified version: SP2

Internet Explorer 6.0 SP1 or higher


Internet Explorer 7.0 Latest verified version: Base Install (no SP)

Internet Explorer 5.5 is no longer supported by Microsoft on Windows 2000 and Windows XP. Future versions of UPK may not support Internet Explorer 5.5. JavaScript must be enabled. ActiveX required for sound playback.

Server Hardware Minimum Recommended Requirements Processor Pentium III 500 MHz or equivalent

Memory 512 MB

Disk Space Between 250 KB and 1.5 MB average per topic without sound (actual size depends on many factors, including length of topic, screen resolution, and color depth).

Machines with faster processors, larger amounts of memory, and larger amounts of disk space are highly recommended. Depending on content usage patterns, a server configured to the minimum recommended requirements might support between 1,000 and 1,500 end users.

Web Server Software Any web server software can be used.

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LMS COMPLIANT CONTENT

End-User Hardware Minimum Recommended Requirements Processor Pentium III 500 MHz or equivalent Memory 128 MB Disk Space 10 MB Sound For content that is authored with sound, a sound

device, headphones, or speakers are required, as well as Microsoft Windows Media Player 6.4 or later.

Machines with faster processors, larger amounts of memory, and larger amounts of disk space are highly recommended.

End-User Operating Systems Windows 2000 SP3 or higher




Citrix MetaFrame XP Due to Citrix limitations, sound may not be synchronized with topic playback.

End-User Browsers Internet Explorer 5.5 SP2 Latest verified version: SP2




Internet Explorer 5.5 is no longer supported by Microsoft on Windows 2000 and Windows XP. Future versions of UPK may not support Internet Explorer 5.5. JavaScript must be enabled. ActiveX required for sound playback. Java (JRE) required for AICC deployment.


Memory 512 MB




Compliant Learning Specifications AICC 3.5, SCORM 1.2 and SCORM 1.3 (2004)

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HTML WEBSITE

End-User Operating Systems Any operating system can be used.

End-User Browsers Any web browser that supports JavaScript and PNG graphic format can be used.


Memory 512 MB




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UPK DEVELOPER

LOCAL DEVELOPER INSTALL

Content Author Hardware Minimum Recommended Requirements Processor Pentium III 500 MHz or equivalent

Memory 256 MB

Disk Space for UPK Developer

60 MB for the installation of program files. Between 250 KB and 1.5 MB average per topic without sound (actual size depends on many factors, including length of topic, screen resolution, and color depth).

Sound Sound card, microphone, headphones, or speakers (only necessary if content is authored with sound).


Content Author Operating Systems Windows 2000 SP3 or higher




Content Author Browsers Internet Explorer 5.5 SP2 Latest verified version: SP2




Internet Explorer 5.5 is no longer supported by Microsoft on Windows 2000 and Windows XP. Future versions of UPK may not support Internet Explorer 5.5.

Content Author Software Microsoft Word 2000 or higher

Latest verified version: Word 2007. Only necessary if content is published for Documentation output.

Mercury Quality Center 8.2 or higher; TestDirector 8.0 or higher

Latest verified version: Mercury Quality Center 9.0; TestDirector 9.0. Only necessary if content is published for Mercury Quality Center/TestDirector.

Mercury Quality Center Microsoft Word Add-In Build

Only necessary if content is published for Mercury Quality Center/TestDirector.

Adobe Acrobat 7.0 or higher Standard or Professional

Latest version verified: Adobe Acrobat 8.0 (Office 2000-2003). Only necessary if content is published for Documentation in PDF format.

Microsoft Windows Media Player 6.4 or higher

Latest verified version: Windows Media Player 10.0. Only necessary if content is authored with sound.

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CENTRALIZED CONTENT DEVELOPMENT

Content Author Hardware Minimum Recommended Requirements Processor Pentium III 500 MHz or equivalent

Memory 256 MB


10 MB

Sound Sound card, microphone, headphones, or speakers (only necessary if content is authored with sound).


Content Author Operating Systems Windows 2000 SP3 or higher




Content Author Browsers Internet Explorer 5.5 SP2 Latest verified version: SP2




Internet Explorer 5.5 is no longer supported by Microsoft on Windows 2000 and Windows XP. Future versions of UPK may not support Internet Explorer 5.5.

Content Author Software Microsoft Word 2000 or higher

Latest verified version: Word 2007. Only necessary if content is published for Documentation output.

Mercury Quality Center 8.2 or higher; TestDirector 8.0 or higher

Latest verified version: Mercury Quality Center 9.0; TestDirector 9.0. Only necessary if content is published for Mercury Quality Center/TestDirector.

Mercury Quality Center Microsoft Word Add-In Build

Only necessary if content is published for Mercury Quality Center/TestDirector.

Adobe Acrobat 7.0 or higher Standard or Professional

Latest version verified: Adobe Acrobat 8.0 (Office 2000-2003). Only necessary if content is published for Documentation in PDF format.

Microsoft Windows Media Player 6.4 or higher

Latest verified version: Windows Media Player 10.0. Only necessary if content is authored with sound.

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CENTRALIZED CONTENT DEVELOPMENT CONTINUED


Memory 512 MB


60 MB for the installation of program files.

Disk Space for Content Between 250 KB and 1.5 MB average per topic without sound (actual size depends on many factors, including length of topic, screen resolution, and color depth).


Server Operating Systems Windows 2000 Server SP3 or higher


Windows 2003 Latest verified version: SP2

Network Requirements Network Speed 10 Mbit (bi-directional), but higher speed access is

highly recommended.

Protocol TCP/IP

Shared Folders Developers require create, modify, and delete permissions for files and folders in the location where the developer is installed.

Lock Manager Hardware Minimum Recommended Requirements Processor Pentium III 500 MHz or equivalent

Memory 256 MB

Disk Space 1 MB for the installation of program files.

TCP/IP Requires static IP address.

TCP/IP Port Requires a dedicated port. Default is 1523 but can be configured.

Machines with faster processors are highly recommended. Lock Manager must not be installed on a developer workstation.

Lock Manager Operating Systems Windows 2000 Server SP3 or higher



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UPK USAGE TRACKING

SERVER REQUIREMENTS


Memory 512 MB

Disk Space 10 MB, excluding Microsoft .NET Framework 1.1


Operating Systems Windows 2000 Server SP3 or higher



Microsoft .NET Framework 1.1 required (installed if necessary)

Web Server Software Internet Information Server 5.0 or higher

Latest verified version: 6.0

Database Server Requirements Microsoft SQL Server 2000 or higher

Latest verified version: SP4. May be run on the Usage Tracking server or a separate server. See Microsoft for SQL Server 2000 hardware sizing requirements.

Microsoft SQL Server 2005 or higher

Latest verified version: SP1. May be run on the Usage Tracking server or a separate server. See Microsoft for SQL Server 2005 hardware sizing requirements.

Disk Space Space requirements will vary based on number of topics, number of users, and topic usage. Between 200 MB and 1 GB of disk space is adequate for most installations.

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UPK TARGET APPLICATION SUPPORT

SUPPORTED VERSIONS

PeopleSoft Enterprise Application Versions

PeopleSoft Enterprise PeopleTools Versions

8.0, 8.3 Latest verified version: 8.22

8.4 Latest verified version: 8.44




Oracle E-Business Suite 11i 11.5.9

11.5.10.x

Oracle JInitiator Version 1.1.8.x Latest verified version: 1.1.8.25

1.3.1.x Latest verified version: 1.3.1.28

Oracle custom library related changes must be made to the E-Business Suite server prior to recording content. See Content Administration guide for details. Not all Oracle E-Business Suite applications have a configurable Help menu to integrate context-sensitive content

Oracle E-Business Suite Release 12 12.0.0

Oracle JInitiator Version 1.1.8.x Latest verified version: 1.1.8.25

1.3.1.x Latest verified version: 1.3.1.28

Oracle custom library related changes must be made to the E-Business Suite server prior to recording content. See Content Administration guide for details. Not all Oracle E-Business Suite applications have a configurable Help menu to integrate context-sensitive content

JD Edwards EnterpriseOne Application Version

JD Edwards EnterpriseOne Tools Version

8.10 Verified with: 8.93


8.11 SP1 Verified with: 8.95


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Siebel Application Versions 7.0 Latest verified version: 7.0.5.6

7.5 Latest verified version: 7.5.3.15




Siebel Help Menu Integration deployment requires an ActiveX control that will be automatically configured and installed when the content is accessed.

Siebel Analytics 7.8.2 is supported for recording with object-recognition; integrated context-sensitive help menu features are not available.

Copyright 2004, 2007 Oracle. All Rights Reserved. This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor is it subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle, JD Edwards, PeopleSoft, and Seibel are registered trademarks of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

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upk technical requirements 2.7.5

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