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7/23/2019 UploadedFile_130754829418453117

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MAHATMA GANDHI UNIVERSITY

A STUDY ON CUSTOMER SATISFACTION

TOWARDS VARIOUS SERVICE OF UAE EXCHANGE,

KOLLAM DISTRICT, KERALA

by

RENJITH R

renji!"#$y%!&&'(&'in

A )r&je( Re*&r +b-ie. in *%ri%/

0/1//-en 0&r !e %2%r. &0 !e .e3ree &0

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n.er !e 3i.en(e &0

Mr+' Jin(y K C

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Sree Ni6e!%n C&//e3e

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De(/%r%i&n &0 A!&r+!i*

I, RENJITH, .e(/%re !% !i+ !e+i+ i/e., =A S.y &n C+&-er S%i+0%(i&n

T&2%r.+ V%ri&+ Ser>i(e &0 UAE E?(!%n3e, K&//%- Di+ri(, Ker%/%@ %n. !e 2&r6

*re+ene. in i %re -y &2n' I (&n1r- !%

T!i+ 2&r6 2%+ .&ne 2!&//y &r -%in/y 2!i/e in (%n.i.%re 0&r % -%+er+

.e3ree % !i+ Uni>er+iy'

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%ny &!er B%/i1(%i&n % !i+ Uni>er+iy &r %ny &!er in+ii&n, !i+ !%+

been (/e%r/y +%e.'

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%ribe.'

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MAHATMA GANDHI UNIVERSITY

A S.y &n C+&-er S%i+0%(i&n T&2%r.+ V%ri&+ Ser>i(e

&0 UAE E?(!%n3e, K&//%- Di+ri(, Ker%/%

Ab+r%(

RENJITH R

T!i+ re+e%r(! in>e+i3%e+ !e +%i++0%(i&n /e>e/ &0 (+&-er+ &2%r.+ >%ri&+ +er

>i(e+ & ere. by UAE E?(!%n3e In0&r-%i&n 2%+ 3%!ere. +in3 % (+&-er +r>eyff 

+in3 % 0&r-/%e. Be+i&nnire' T!e /ier%re *r&>i.e. .i+(++e+ !e >%ri&+ %+

*e(+ &0 (+&-er +%i+0%(i&n' An. !e &&/+ !% (%n be +e. & -e%+re /e>e/ &0

+%i+0%(i&n' F&r !e *r*&+e &0 .%% %n%/y+i+ )er(en%3e %n%/y+i+, Gr%*!i(%/ re*

re+en%i&n%, S(%/in3 e(!niBe+ %n. (!i+B%re e+ 2ere +e.'Kn&2in3 !e nee.+

%n. e?*e(%i&n+ &0 !e (+&-er+, %n. -eein3 !e+e, .&e+ n& &n/y /e%. & -&re

+%i+1e. (+&-er+, b, >ery i-*&r%n/y, re+/+ in % -&re e (ien %n. e e(i>effi ff 

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