www.compasshousing.orgEmergency Maintenance After Hours Contact 1800 633 496

Quarterly Tenant Newsletter - Winter 2014 Edition

Opening Hours / Monday 9am-5pm / Tuesday 9am-1pm / Wednesday 9am-5pm / Thursday 9am-5pm / Friday 9am-5pm

1/160 Bridge Street,Muswellbrook NSW 2333 Ph: 02 6540 9999 Fax: 02 6543 4001

Compass Housing Services was lucky enough towin the runners up award in the 2013/2014Muswellbrook Chamber Business Awards. Thankyou to all our tenants as without your patience,assistance and cooperation we cannot continueto improve our services.

GROW A STARWe are very excited to be working towards rollingout Grow A Star program which you will readabout throughout the newsletter. If you know ayoung person between the ages of 5 to 18 yearsold to nominate for this wonderful opportunityplease contact the staff at our Upper HunterBranch on 02 6540 9999.

Tenant surveysThank you to all our tenants who participated inour Annual Tenant Satisfaction Surveys. Weencourage feedback each year to assist us inmaking positive changes to our organisation andin turn the services we provide to you.

Do it Yourself Tips for staying toasty in winterwithout a heater

- Keep al l doors c losed to unused rooms(you can even place an old towel beneath thecrack).

- Heat a water bottle and place it at the foot ofyour bed before going to sleep.

- Use a space heater rather then heating thewhole house.

- Make yourself a hot drink or some soup. - Ensure your windows are all sealed

properly. - Leave the oven door open after you

have turned it off and you are done cooking/baking.

Update from Tips & Tricksyour Local Branch

Upper Hunter

$50.00GIFT CARD!

www.compasshousing.orgEmergency Maintenance After Hours Contact 1800 633 496

Red Door Soup Kitchen COME & BE LOUD!Date: 3rd July, 17th July, 31st August, 14th

August, 28th August, 11th Sept, 25th

Time:Cost: FREEVenue: Red Door Community Soup Kitchen,

Uniting Church Hall, Muswellbrook

All are welcome to come along and enjoy a FREE home cookedmeal and some great company. The Red Door Community Soup Kitchen is located at the UnitingChurch Hall next Holden.

Date:Time: 10:30am - 2:00pmCost: FREEVenue:

Come along & join in the fun as we show that Libraries aren’t allabout peace & quiet. There w ill be tons of fun includingStorytime, crafts, musical activities and maybe a visit from somespecial guests. No bookings needed, com e on in any tim ethroughout the morning!

Upcoming Events in the Upper Hunter

Congratulations toour Tenant Incentive Scheme winners!MarchGold: TrevorSilver: AmberBronze: Gordon

For more information on how you can win a $50gift card please call the branch for a flyer!

Tenants are eligible to go into the monthly TIS drawautomatically if your rent is in advance, your invoices arepaid and are up to date and you a taking good care ofyour home. Gold, Silver and Bronze winners will receive a gift card and certificate.

AprilGold: GloriaSilver: BrendaBronze: John

MayGold: JaniceSilver: AldredBronze: Verona

Story time!Date: WednesdayTime: from 10:30am - 2.00pmCost: FREEVenue: Muswellbrook Library, Bridge Street

Aqua AerobicsDate: MondayTime: 2pm - 3pmCost: $8Venue: Muswellbrook Aquatic club

Grab a buoyancy belt and get ready for a fun group exercise class.Aqua Aerobics is a great low impact calorie burner ideal for anyfitness level. Participants will use noodles, aqua-dumbbells andmore to get a full body workout in the heated pool. Aqua Aerobicsis run by a qualified, experienced instructor.

Active Over 50’s Aqua Aerobics is also available at a more leisurelypace. Call 02 6541 2999 for more information around costs & class times.

Open Thursday fortnightly 12:00 - 2.00pm

MuswellbrookCome along and join in the fun as we show that Libraries aren’t all about peace and quiet. There will be tons of fun including Storytime, crafts, musical activities and maybe a visit from some special guests. no bookings needed, come on in any time throughout the morning!

Please contact the library on 02 6543 1913 for more info around services and specific start times.

Sept, 9th Oct, 23rd Oct, 6 Nov

Wednesday 25th June

Muswellbrook Library,Bridge StreetMuswellbrook