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Cornwall Council Library Profile November 2014 Upton Cross Library Upton Cross School Liskeard PL14 5AX Opening hours Day Times Monday 3.00pm-5.00pm Tuesday 9.30am-11.30am Wednesday 3.00pm-5.00pm Thursday Closed Friday Closed Saturday Closed

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Page 1: Upton Cross Library Upton Cross School - Cornwall …Cornwall Council Library Profile November 2014 Upton Cross Library Upton Cross School Liskeard PL14 5AX Opening hours Day Times

Cornwall Council Library Profile November 2014

Upton Cross Library

Upton Cross School

Liskeard

PL14 5AX

Opening hours

Day Times

Monday 3.00pm-5.00pm

Tuesday 9.30am-11.30am

Wednesday 3.00pm-5.00pm

Thursday Closed

Friday Closed

Saturday Closed

Page 2: Upton Cross Library Upton Cross School - Cornwall …Cornwall Council Library Profile November 2014 Upton Cross Library Upton Cross School Liskeard PL14 5AX Opening hours Day Times

1

Index

Current Site Information……………… ……………………………………...Page 2-3

Events and Activities………………………………………………………………Page 4

Borrower Summary………………………………………………………………..Page 5

Use of Public Computers and Computer Use Trends…...………Page 6

Costs – Salaries………….…………………………………………………...... .Page 7

Costs – Property..………………………………………………….……………. .Page 8 .

Page 3: Upton Cross Library Upton Cross School - Cornwall …Cornwall Council Library Profile November 2014 Upton Cross Library Upton Cross School Liskeard PL14 5AX Opening hours Day Times

2

Current Site Information

Upton Cross Library is situated within Upton Cross Primary School. The library comprises

one room which is curtained off from the school hall. This is a dual use library that has

been operating as a school and public library since the late 1990s and is used by the school

as required outside of its public library hours on an entirely self-service basis.

Percentage of the total loans and visits completed by Cornwall libraries taking place at

Upton Cross Library:

• Loans 0.32%

• Visits 0.10%

The table below shows the total and monthly average for loans and visits during 2013/14:

Annual total Monthly average Loans 6,980 582

Visits 2,437 203

Upton Cross Library is supported by:

• Locality Team Leader - responsible for a geographical group of sites. Responisible for

ensuring that teams are trained and proficient in all process required and that

appropiate performance standards are adhered to.

• Business and Development Specialist Officers - Providing guidance to sites on stock;

online services; reader development; children’s services; working with volunteers

and community engagement

The table below shows the top 5 enquiries asked in Upton Cross Library during August-

October 2014 (12 week period)

Top 5 Library enquiries Count Summer reading challenge 6

Book/reservation/stock 4

General enquiries 4

Membership enquires 2

Money enquiries 1

Page 4: Upton Cross Library Upton Cross School - Cornwall …Cornwall Council Library Profile November 2014 Upton Cross Library Upton Cross School Liskeard PL14 5AX Opening hours Day Times

3

Distances travelled to Upton Cross Library

We have re-used the mapping exercise undertaken in 2010 as the number of borrowers

had remained virtually identical. A new mapping exercise would have some time and cost

implications and a timescale for its completion would depend on resources available from

another department.

Page 5: Upton Cross Library Upton Cross School - Cornwall …Cornwall Council Library Profile November 2014 Upton Cross Library Upton Cross School Liskeard PL14 5AX Opening hours Day Times

4

Events and Activities

Upton Cross Library currently offers the following regular events and activities engaging

and supporting the local community.

Regular Events and Activities

Attendance Numbers for

2013/14 Summer Reading Challenge

Primary School children completed reading 6

books during the summer holidays of 2014

36 children

Page 6: Upton Cross Library Upton Cross School - Cornwall …Cornwall Council Library Profile November 2014 Upton Cross Library Upton Cross School Liskeard PL14 5AX Opening hours Day Times

5

Borrower Summary

The table below summarises data for library members who have loaned more than 3 items

during 2013/14. Data has been provided by the Library Management System reporting

tool – Decisions. The total number of borrowers (members who have loaned more than 3

items) in 2013/14 was 154.

Borrower Type Number of Borrowers

% of total

Adult

60

39%

Junior 0-15

(see chart below for breakdown)

69

45%

Concessionary (Offers lower overdue items and computer charges

for people on benefits)

1

1%

Branch, groups and staff

18

11%

People with a disability/housebound

6

4%

Young adult 16-18

0

0%

Visitor

0

0%

0

2

4

6

8

10

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19

Membership by age 0-19

100

2100

4100

6100

Borrower numbers in relation to other libraries

Average

2030

Page 7: Upton Cross Library Upton Cross School - Cornwall …Cornwall Council Library Profile November 2014 Upton Cross Library Upton Cross School Liskeard PL14 5AX Opening hours Day Times

6

Use of Public Computers

A single public computer is available. It uses the school’s network to provide internet

access which sometimes causes filtering difficulties due to safeguarding software.

This community access computer includes, but is by no means limited to, databases,

homework resources, audiovisual content and e-books, and digital reference services.

Top Ten Trends of Computer Use in Libraries/One Stop Shops from 1st July – 9th November

2014

Category

Number of Visits Facebook 10,999,482

Streaming Media 4,218,971

Business and Economy 3,455,044

YouTube 2,875,953

Private IP Addresses 2,845,463

Shopping 2,525,769

Reference Materials 2,254,753

Games 1,779,404

General Email 1,536,452

Web Analytics 1,497,146

Page 8: Upton Cross Library Upton Cross School - Cornwall …Cornwall Council Library Profile November 2014 Upton Cross Library Upton Cross School Liskeard PL14 5AX Opening hours Day Times

7

Salary Costs

Upton Cross Library is currently open for 6 hours a week with 1 member of staff:

• 1 Senior Library and Information Assistant– Responsible for the day-to-day

supervision of the library. Engaging with community stakeholders to ensure the

service meets local needs.

Operational Staff Hours per post Annual Salaries Senior Library and

Information Assistant

1 x 7 hours

Local staff hours

7

Total

Page 9: Upton Cross Library Upton Cross School - Cornwall …Cornwall Council Library Profile November 2014 Upton Cross Library Upton Cross School Liskeard PL14 5AX Opening hours Day Times

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Property costs There are no property costs available for Upton Cross Library at this time.