urf2010: research blunders

13
Research Blunders or: How I Learned to Stop Worrying and Love the Fuck Up Christina York (aka Xtina) @UXtina Presented at User Research Friday, November 19, 2010

Upload: christina-york

Post on 11-Jan-2015

1.074 views

Category:

Business


3 download

DESCRIPTION

This casual presentation was given at Bolt|Peters User Research Friday conference on Nov. 17, 2010. The purpose of this preso was to not only to provide lessons learned, but also to encourage a culture where the eff up is celebrated. **If you download the preso, I put a rough outline of the script in the notes field.**

TRANSCRIPT

Page 1: URF2010: Research Blunders

Research Blunders or: How I Learned to Stop Worrying and Love the Fuck Up

Christina York (aka Xtina)

@UXtina

Presented at User Research Friday, November 19, 2010

Page 2: URF2010: Research Blunders

My job

Page 3: URF2010: Research Blunders

My support system

Page 4: URF2010: Research Blunders

Some tools I have used to eff up research data:

Page 5: URF2010: Research Blunders
Page 6: URF2010: Research Blunders

What won’t tell you...

Page 7: URF2010: Research Blunders

Tools won’t tell you when your audio is full of gross noises.

Page 8: URF2010: Research Blunders

Tools won’t tell you when your video is X-rated.

Censored

Page 9: URF2010: Research Blunders

Tools won’t filter out embarrassing interruptions to your test.

Page 10: URF2010: Research Blunders

Tools won’t tell you that they suck.

Page 11: URF2010: Research Blunders

The power of the eff-up.

Page 12: URF2010: Research Blunders

The power of the eff-up.

Page 13: URF2010: Research Blunders

And that’s why I’ve learned to stop worrying and love the fuck-up.

Xtina York [email protected] @UXtina