us bankcard services - a leading nationwide merchant service provider
TRANSCRIPT
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COMPANY PROFILE
US Bankcard Services, Inc. A Leading Nationwide
Merchant Service Provider
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Products & Services
Bill Payment
Card Issuance
Transfer of Funds
Merchant Account
Setup and Support
Payment by Card
Auth Request
Payment Card Industry
Transfer of Funds
MSP/ISO Relationship
Terminal Software Gateway
Merchant
US Bankcard Services
(MSP/ISO)
Consumer (Cardholder)
Card Issuer
Approve
Decline
Other
Acquirer / Processor
Auth Response Provides
Transaction Processing Flow
Relationship of Parties
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Facts
USBSI is a Merchant Service Provider (MSP)
of credit card processing services
with an impeccable reputation for excellence.
Dedicated to serving businesses nationwide
since 1996
45,000+ merchants nationwide
Cumulative transaction volume of 15+ billion dollars
Top producer awards with Elavon ®, Inc. since 2001
CISP (Cardholder Information Security Program of VISA) and PCI-DSS (Payment Card Industry Data Security Standard) compliant
Live 24/7 technical support
Multi-lingual customer service –in 9+ languages
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Dedicated to
Serving Businesses
Nationwide Since
1996
Est. 1996
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Awards
US Bankcard Services, Inc. (USBSI) is the
only MSP to earn the
Elavon Arch Award consecutively each year it has been
awarded since 2010.
USBSI has won more than 57 various
awards from Elavon®, Inc. since 2001,
including 8 nationwide 1st place
awards.
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Merchant Base
Serviced Over
45,000 Merchants Nationwide
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Cumulative Transaction Volume
Transaction Volume
Greater Than
$15 Billion
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9+
Multi-lingual
Customer Service in
Languages
Customer Service
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Products
Terminals
Mobile Payments
Online Payment Gateways
POS Systems
Payment Software
• Desktop Terminals
• Wireless Terminals
• EMV® Ready Terminals
• PIN Pads
• PAYware® Mobile
• Charge Anywhere®
• POS for iPad®
• Restaurant POS System
• Authorize.Net ®
• ConvergeSM
• Global GatewaySM
• Payflow ProTM
• ICVERIFY®
• PCCharge™
• Plug-In for
QuickBooks®
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Solutions
Financial Solutions
Gift Card/ Loyalty Program
Check Guarantee
sure3 ® Online Turn-Key Solutions
• Cash Advance
• Trade Finance
• Elavon® Fanfare Gift and Loyalty
• First Data® Gift Cards
• Valutec® Gift Card and Loyalty
Programs
• TeleCheck®
• Online Restaurant Solutions
• Online Booking Solutions
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Merchant Processing Benefits
Free Statement Analysis Transaction Tax Reporting
No Start-up Costs Chargeback Prevention
Assistance
Free Loaner Terminal & Free Paper Rolls
Equipment Programming
PCI-DSS Advisory Service
Online Statement Access
Live 24/7 Technical Support On-Time Funding
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Milestones (1996 ~ 2000)
1996
• US Bankcard Services
Opened Its Doors, Offering
Merchant Services to
Southern California
1999
• Incorporated as US Bankcard
Services, Inc. (USBSI) and
Global Lease Corp.
2000
1998
• Registered Agent of First
American Payment
Systems® and CrossCheck®,
Inc.
1997
• Registered Agent of
Humboldt Bank ®, First
National Processing, and
Global Check Service®
2000
• Established MSP Relationship with
NOVA Information Systems® (NOVA®),
now Elavon®, Inc. Expanded
Merchant Services Nationwide and
Established In-House Merchant
Support Group
1996
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Milestones (2001 ~ 2005)
2002
• Established ISO Relationship
with First Data Merchant
Services® (FDMS)
2004
• Established In-House
Chargeback Support
Team
2005
• Cumulative Merchant Transaction Volume of
Over $1.5 Billion
• Ranked Top 3 MSP for Elavon®, Inc
2001 2005
2001
• Ranked Top 10 MSP
for Elavon®, Inc
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Milestones (2006 ~ 2010)
2006 2010
2006
• Introduced Exclusive
“Best of Both Worlds”
Dual Font Hypercom™
Terminal
2007
• Trademarked Company Slogan
“Moving Your Business Forward, One Swipe At a Time!®”
• Expanded Japanese, Korean,
Vietnamese, and Spanish Support
• Served on the Elavon® MSP National
Advisory Committee
2008
• Established Business Partnership
with
China UnionPay®
• Established ISO Relationship with
Chase Paymentech®
• Relocated Headquarters from El
Monte, CA to City of Industry,
CA
2009
• Launched “QuickDining”
Restaurant e-Service, now sure3®
Online Restaurant Solutions
• Launched USBSI “uPortal”, an
Internal Workflow and CRM System
2010
• First Winner of Elavon®
“Arch Award” for Reaching
$1.5 Billion in Annual
Transaction Volume
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Milestones (2011 ~ 2015)
2011 2015
2011
• US Bankcard Services, Inc.
Celebrates 15 Years in
Business
2012
• Reached 10,000 Fans on USBSI
Facebook ® Page
• Introduced Company Mascot – “Super Jay the Helper® ”
• Launched Valutec® Gift Card and
Loyalty Programs
2013
• Announced New Company
Slogan “It’s Time to Take Charge®”
• Opened Branch Office in
Koreatown, Los Angeles,
California
• Presented POS System for iPad®
Mobile Digital Device and
Restaurant POS System
2014
• 2014 Announced “sure3 ® Online Turn-Key Solutions”
and officially launched sure3 mobile app for both
Apple® iOS and AndroidTM devices, accumulating over
37,000 combined app downloads within 3 months of
launch.
2015
• Opened Second Branch
Office in City of Industry,
California
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Business Territory - Nationwide
Headquarters:
Gale, City of Industry, CA
Branch Office:
John Reed, City of Industry, CA
Branch Office :
Wilshire, Los Angeles, CA
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President’s Message
“We strive to deliver the best merchant services and
be the first choice among merchant service providers.”
US Bankcard Services, Inc. is committed to
helping you with your credit card processing
operations securely and efficiently so that
you can stay focused on your business.
We offer technical support in many different
languages, 24 hours a day, 7 days a week.
We offer tailored rate plans for your unique
business needs, allowing you to save more
and do more.
President, USBSI Mr. Chris Chang
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Core Values
• Dedicated to serving
businesses nationwide
since 1996
• Helping merchants
comply with industry
security standards
and regulations
• Bringing resources
and services to you
through our diverse
partnerships
• Commitment to
supporting small
businesses
• Promoting and
supporting charitable
causes
• Live 24/7 technical
support
• Providing honest answers
and services
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Our Team is Here for You
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Management Team
President
Marketing Products & Solutions
Information Technology
Administration Customer Service
Purchasing Sales
Vice President
Wilshire Branch Office
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USBSI Departments
Administration Follows a streamlined screening and application submission process, enabling quick approvals for merchant processing accounts.
Customer Service In-house customer service team is comprised of knowledgeable and multi-lingual representatives who assist merchants in handling processing
obstacles and understanding current payment card industry regulations, requirements, and opportunities.
Products & Solutions Performs research and development of cutting-edge products and
solutions for meeting the needs of different merchants while continuing to understand current industry trends.
Marketing Establishes positive business relationships with card issuing organizations, providing merchants with more marketing resources, and actively plans and participates in charitable cause campaigns and other events.
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USBSI Departments
Sales Possesses in-depth knowledge of the payment industry, including thorough knowledge of various processing statement formats, providing merchants with
professional statement analyses and customized pricing programs.
Information Technology Utilizes standard procedures to ensure the security of merchant data and maintains CISP (Cardholder Information Security Program of VISA ®) compliance. Actively involved in development of innovative platforms
and online tools to cater to merchant needs.
Purchasing Surveys new vendor relationships and promotional items, while the advantage of large volume purchasing allows for savings to be passed on to merchants.
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Headquarters
17171 E. Gale Avenue #110
City of Industry, CA 91745
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Branch Office – Los Angeles
3250 Wilshire Blvd. #1000
Los Angeles, CA 90010
Satellite office providing administrative and
technical solutions to merchants, while
developing new markets and sales channels.
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Branch Office – City of Industry
1218 John Reed Ct.
City of Industry, CA 91745
Satellite office housing product and
software development, as well as marketing operations.
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Partner Endorsement
“They share our business vision
and aspiration to deliver the best
possible credit card processing
solutions to you, our customer.”
Pamela Joseph
Vice Chairman
U.S. Bancorp Payment Services ®
Click HERE to view the endorsement clip
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Dynamic Branding Strategy
Diverse Marketing
Activities
World-Class
Partners
Solid Media
Relationships
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World-Class Partners
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World-Class Partners
Elavon®, Inc. Actively participates in numerous USBSI corporate events
UnionPay® Partners with USBSI to promote UnionPay® card acceptance in the United States
Discover® Continuously provides valuable sponsorship support
JCB® Contributes sponsorship and support to our various marketing events
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Charitable Cause Campaigns
Medical Research
Youth Education Public Issues
• Continuous sponsorship of circus shows for the Asian
Youth Center (AYC ) of San Gabriel for 6 years
• 2013~2014 Participation in the annual AIDS WALK LOS ANGELES
• Donation in support of earthquake & tsunami relief in Japan
• Periodical USBSI staff blood drives
• Consistent donations to the Muscular Dystrophy Association®, Inc. (MDA) in participation for
the Annual Shamrocks Against Dystrophy campaign for 3 years
• Donation in support of brain tumor research
Be Socially
Responsible
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Other References
Major Event Photo Galleries
Company YouTube® Channel Company Videos
Company Facebook® Page
Official Company Website
• Asian American Expo
• Korean Festival
• OC Japan Fair
• www.youtube.com/USBANKCARD
• www.facebook.com/USBSI
• Company Milestones
• Products & Solutions
• Marketing Events
• www.USBSI.com
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any affiliation with or endorsement by the owners of those marks of US Bankcard Services or its products or services.
Contact us
888.888.8872
www.usbsi.com