u.s. general services administration getting started in the deployment of the dod purchase card on-...
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U.S. General Services Administration
Getting Started in the Deployment Getting Started in the Deployment of the DOD Purchase Card On-Line of the DOD Purchase Card On-Line System (PCOLS)System (PCOLS)
James TewJames TewPCOLS Support OfficePCOLS Support OfficeDefense Logistics Agency – Log Info SvcDefense Logistics Agency – Log Info Svc
July 31 – August 2, 2012July 31 – August 2, 2012
2012 GSA SmartPay Conference “Fine Tune Your Payments Program With GSA SmartPay”
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
House Rules
To ensure the best possible learning experience for participants, please adhere to the following house rules:
• No video taping or audio recording is allowed
• Hold questions to end of session
• Ensure your participant badge is scanned to receive CLP credits
• Turn electronic devices to vibrate
• Take advantage of opportunities to provide feedback
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Course Description
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This session is for Agency/Organization Program Coordinators (A/OPCs) and Financial/Resource Managers (F/RMs) who are ready to deploy PCOLS. Discussions will include implementation activities outlined in the PCOLS Site Deployment Packet (defining organizational hierarchies for PCOLS use, use of the EMMA automated provisioning spreadsheets, and the account migration process).
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Goals & Objectives
• This session will assist Agency/Organization Program Coordinators (A/OPCs) and Resource/Financial Managers (F/RMs) begin deployment in PCOLS
• This training will provide insight into the process to follow for deploying your site in the Purchase Card On Line System
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• Creating an organizational hierarchy in the
Enterprise Monitoring and Management of
Accounts (EMMA)• Use of the EMMA automated provisioning
spreadsheet • Setting up a user profile• Account Migration process• Starting the Account Migration workflow • How to monitor migration progress• Preview of Data Mining
Agenda
Getting Started in the Deployment of PCOLSNew PCOLS Users
(Beginners)
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Creating an Organizational Hierarchy in EMMA
Getting Started in the Deployment of PCOLS
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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PCOLS Site Deployment Packet
• PCOLS Deployment Packet on DAU Acquisition Community Connection (ACC) https://acc.dau.mil/CommunityBrowser.aspx?id=504660&lang=en-US
PCOLS Site Deployment Packet Cover Letter PCOLS Site Pre-Deployment Checklist PCOLS Site Deployment Checklist EMMA Automated Provisioning User Manual EMMA Quick Guide for PCOLS Users AIM Application Account Migration User Manual Instructional Sample Hierarchy EMMA Automated Provisioning - SAMPLE
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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• Electronic process of documenting the chain of command in the Purchase Card hierarchy through EMMA Top-down process
• Assigning uniquely identified individuals to specific roles Enhances strategic program management Increases security (CAC enabled) Allows for improved future risk management
PCOLS Provisioning
Hierarchy for Provisioning in EMMA New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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• PCPO offers guidelines and recommendations
• Define your hierarchy
• Arrange your Purchase Card hierarchy
Org 1
A/BO Supv
A/BO Pool
CH Supv
A/OPC
Org 2
A/BO Supv
A/BO Pool
CH Supv
Org 3
A/BO Supv
A/BO Pool
CH SupvExample of very basic Organization Hierarchy
Defining Your Organization’s Hierarchy
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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Recommended Approach
• A/BOs should be grouped in a single A/BO Pool in EMMA under each A/BO Supervisor:
Primary and Alternate A/BOs are tied to specific Managing Accounts in AIM, not EMMA
Allows for the most flexibility in assigning purchase card resources in a dynamic environment
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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Why use the Recommended Approach?
• Benefits for creating organizations below the A/OPC for each A/BO Supervisor:
Simplifies the defined EMMA Hierarchy
Decreases the number of token emails users need to redeem
Simplifies account access in AIM
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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• Used to establish a group of individuals who are assigned the same role in an organization
• Example of effective use of the A/BO Pool is shown below
Pools
A/BO Pool
A/BO 1 A/BO 2 A/BO 3 A/BO 4 A/BO 5
A/BO 6 A/BO 7 A/BO 8 A/BO 9
EMMAManaging Account APrimary A/BO Alternate A/BOs
A/BO 2 A/BO 4
A/BO 6
A/BO 8 A/BO 9
AIM
Managing Account BPrimary A/BO Alternate A/BOs
A/BO 1 A/BO 3
A/BO 7
A/BO 6
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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EMMA Token Email
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Token Redemption Status
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• The PCOLS suite of applications can be reached using a single web site: https://www.dmdc.osd.mil/appj/pcols-web/
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Logon to PCOLS Applications
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Logon to PCOLS Applications
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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• Review PCOLS Site Deployment Packet
• Plan in advance
• Group organizations according to what will work locally
• Consider naming conventions and organization alignment
• Changes could be difficult if the organization is not created to support flexibility
Summary
EMMA Automated Provisioning Spreadsheet
Getting Started in the Deployment of PCOLS
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EMMA Auto Provisioning Spreadsheets
New PCOLS Users (Beginners)
• Two ways to establish a Hierarchy in EMMA
Manually
Preparing and processing an Automated Provisioning Spreadsheet
• Submit completed spreadsheets to the DLA-Log Info Svc helpdesk at https://[email protected]
• Results of the processing will be sent to the individual identified in tab 1 of the file
• Successful processing of the file will result in an automatic token email being sent to all users being provisioned
Getting Started in the Deployment of PCOLS
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New PCOLS Users (Beginners)EMMA Auto Provisioning Spreadsheets
Getting Started in the Deployment of PCOLS
TAB 1- Contact Information
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New PCOLS Users (Beginners) EMMA Auto Provisioning Spreadsheets
Getting Started in the Deployment of PCOLS
TAB 2 – Organizational Data
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
EMMA Auto Provisioning Spreadsheets
TAB 3 – User Data
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Automated Provisioning – Helpful Hints
• The A/OPC Supervisor and RM Supervisor must be manually provisioned in EMMA
• Worksheets are for adding A/OPC or RM organizations and below
• Additional users must be manually added to an existing organization
• Additions or changes will need to be made directly in EMMA
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• If you are an A/OPC Supervisor creating an Organization for your A/OPC, include your site or base name at the beginning of the Organization NameExample, an A/OPC Supervisor in the PCPO office would
create the following A/OPC organization:
PCPO – Organization Name• Contact all users prior to final spreadsheet submission
• A/OPCs can monitor token redemption progress by running the Provisioning Status Report in PCOLS Reporting
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Automated Provisioning – Helpful Hints
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Getting Started in the Deployment of PCOLS
Setting up the AIM User Profile
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
• Completion of your profile is the first action to perform in AIM
• All roles are automatically directed to the Profile tab in AIM at initial logon
Completing Your Profile
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Setting up the AIM user profile – A/OPC
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Updated user information is required for all users in AIM
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Setting up the AIM user profile - RM
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Account Migration Process
Getting Started in the Deployment of PCOLS
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• PCOLS does not replace transaction-level, bank-operated systems
Access Online ▪ Will be used before and after PCOLS implementation▪ Will provide capability to approve transactions
New PCOLS Users (Beginners)
=
Access Online
duplicative
PCOLS
Not
/
Getting Started in the Deployment of PCOLS
Banking
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What is Account Migration? New PCOLS Users (Beginners)
• Process to migrate accounts existing in the bank systems to PCOLS/AIM Account Migration Initiation Account Migration Workflows
• Provisioned users in EMMA must be assigned to their accounts through a workflow process in AIM
Getting Started in the Deployment of PCOLS
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Why is Account Migration Necessary?
• Incorporates supervisory oversight
• Activates account data in AIM to mirror bank account data
• Enables AIM and bank interface for future account creation and maintenance
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Reminders Before Starting Migration
• Account cleanup
T9 accounts at the bank if they are not current or no longer needed
Ensure Managing Account holder is current at the bank
• Verify and make changes in DEERS
Work address Email address
• All users must be provisioned in EMMA
• Task emails 35
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Account Migration Process
• Once migration is initiated it cannot be turned off
• Account Migration is started during the processing of a weekly file from the banks
Only accounts associated with the Agent Number selected will be migrated
• Bank-provided data cannot be updated during the migration workflow
Updates can be done after activation in AIM or through the bank system
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
• A workflow is required for each account to:
Associate the responsible individuals and enter AIM-only data
• During the migration workflow:
AIM verifies users are in EMMA for account assignment Provisioning users into roles in EMMA does not link
them with specific Managing and Cardholder Accounts Completing AIM Account Migration workflows is how all
individuals are assigned to their accounts
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Account Migration Process
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
• Once accounts are activated in AIM:
All account creation should be performed in AIM All account maintenance should be performed in AIM
• When provisioned users in EMMA change:
They must also be updated on the account in AIM
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Account Migration Process
Getting Started in the Deployment of PCOLS
Starting the Account Migration Workflow
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• A/OPC checks the Agent Number/Numbers associated with accounts they wish to migrate
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Account Migration - A/OPC Initiation
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• A list of accounts that are in migration workflow will be available to the A/OPC through the Account Migration tab. From the list, the A/OPC can view the details of the account.
Note: A/OPC action will occur through tasks on the Task Inbox.
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Account Migration - A/OPC Initiation
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Managing Account Migration Workflow
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• Account Migration workflow generates emails and tasks Actions on account migration will occur from the Task
Inbox
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Account Migration Tasks
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Managing Account Migration – A/OPC
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Managing Account Migration – A/OPC
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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Managing Account Migration – A/OPC
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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Managing Account Migration – RM
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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Cardholder Account Migration Workflow
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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Cardholder Account Migration – A/OPC
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Cardholder Token Nomination Tutorial
http://www.dlis.dla.mil/PCOLS/docs/pcols101.html
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How to Monitor Migration Progress
Getting Started in the Deployment of PCOLS
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
How to Monitor Migration Progress
• AIM Accounts in Progress
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
How to Monitor Migration Progress
• PCOLS Reporting provides a defined set of reports based on Purchase Card accounts and users of AIM
• Reports can be generated only for organizations in which a user is associated
• Specific PCOLS reports Provisioning Status Report Account Status Report
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Getting Started in the Deployment of PCOLS
Preview of Data Mining
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Data Mining
• Reviews 100% of GPC transactions
• DM flags transactions based on risk of fraud, misuse, or abuse
• A/BO reviews all flagged transactions
• DM case reviews begin as Cardholder Accounts become active in AIM
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
Data Mining
• 4% of all Transactions will be Flagged
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New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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• PCOLS Help Desk
Phone: 800-376-7783, com 269-961-7307, or DSN 661-7307
Email: [email protected]
Operation Hours: 24x7
• PCOLS DAU Continuous Learning Module CLG005
https://learn.dau.mil/html/clc/Clc1.jsp
Contains: Role-Based Training for PCOLS
Help and Support
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
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• PCOLS Deployment Packet on DAU Acquisition Community Connection (ACC) https://acc.dau.mil/CommunityBrowser.aspx?id=504660&lang=en-US
• PCOLS Website at DAU Acquisition Community Connection (ACC)
http://acc.dau.mil/CommunityBrowser.aspx?id=213561 or• PCOLS Website at DLA Logistics Information Service
http://www.logisticsinformationservice.dla.mil/PCOLS/
Help and Support
New PCOLS Users (Beginners)
Getting Started in the Deployment of PCOLS
James Tew
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