usa corporate
TRANSCRIPT
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American Business Culture
The American Experience and ValueSystem
Personal Qualities
Communication
Protocol
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American Business Culture
Political Correctness
Employer-Employee Relations
Salary and Benefits
Socializing
Negotiations
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The American Experience
Searching for the American Dream
Dislike of centralized systems which limited
personal development The importance of success
Material success as a measure of personaldevelopment: U.S. consumer debt: $14 trillion
Success is individualindividualism vs.feudalism
The emphasis on initiative vs. govt intervention
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Positive aspects
Relatively limited governmentregulationpro business orientation
Favorable tax structure
Access to venture capitalpro risk
Can-do spirit which encouragesentrepreneurship
Huge consumption-oriented market
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Personal Qualities
Assertiveness
Loyalty
Team player--informative
Outgoingsociable & enthusiastic
Confidence Toughness
Drive & dedication
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Communication Style
Informal
First names and nick names
Joking and bantering (one-upsmanship)
Extrovert behaviour (highly respected)
Uncomfortable with silencethe Japanese
weapon Time is money--be brief
Conflict and confrontation accepted
Debate training in schools
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Protocol
Dress--formal in business, informalsocially
Time--punctual in business, 20 minuterule socially
Limited gift giving (Christmas)
Achievement based respect, notseniority
Not as rigid rules as Asia and perhaps
Europe
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Political Correctness
Conservative and distrust of socialdemocracy
Life is a jungle, creates initiative
Best not to tout the value of socialdemocracy
Harassment is the kiss of deathAvoid discussing politics
Labor relations--union membership is
frowned upon: Walmart
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Salaries and Benefits
Paid vacations--2-3 weeks
50 hour week not uncommon
Unpaid overtime for managers
Meritocracy, not seniority
Never ask about ones salary
Health insurance--must be negotiated
Most benefits must be negotiated--no
free lunch
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Socializing
Voluntary organizations are oftenmeeting places
Americans are joiners--Rotary Club, etc.
Gentleman sports--tennis, squash, golf,hunting, alpine skiing are meeting
places
Smoking is frowned upon
Expected to adapt to American values
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Negotiating
Tough negotiators
High/Low balling is common
Keep your bottom line a secretYour opponent will be looking for it
Americans may promise more than they
can deliverA result of high expectations
Hype is common
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Employer--Employee Relations
Short-term thinking
The quarterly report
The basis of fat bonuses for execs
Layoffs and firings
Increases stock value
Creates a loyalty dilemma No job security, no loyalty
Its a jungle out there
Informality does not mean concern
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E-E Relations Continued
Teamworking is important
Requires good communication skills and
information sharing
Bosses can be tough and demanding,but performance is rewarded
You must showcase yourself to bepromoted
Teamworking and competition for
promotion--a contradiction?
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Norwegians (Europeans?)Perception of Americans
Loud
NaveOptimism vs. skepticism?
Assertive/boastful
Open
Friendly Superficial