Usability Expert

Review

Anna Diubina

What is usability?

The effectiveness, efficiency and satisfaction with which specified users achieve specified goals in particular environments.

10 Usability Heuristics by Jakob Nielsen

1. Visibility of system status

2. Match between system and the real world

3. User control and freedom

4. Consistency and standards

5. Error prevention

6. Recognition rather than recall

7. Flexibility and efficiency of use

8. Aesthetic and minimalist design

9. Help users recognize, diagnose, and recover from errors

10. Help and documentation

How to conduct an Expert Review

How to conduct an Expert Review

Define application or website goals

Define Personas

Define users’ main scenarios

Write a report

There is a slow page loading with no indicationabout page loading itself

10 Usability Heuristics by Jacob Nielsen

1. Visibility of system status

2. Match between system and the real world

3. User control and freedom

4. Consistency and standards

5. Error prevention

6. Recognition rather than recall7. Flexibility and efficiency of

use8. Aesthetic and minimalist

design9. Help users recognize,

diagnose, and recover from errors

10.Help and documentation

It There is no ability to collapse/expand wishes

Only a difference between pro and contra votes is collected

Reply and vote buttons’ fonts are rather small

Report example