Usability Testing

Presented By:Akash Banginwar

Agenda• What is usability testing?• Steps For User Testing• Test Plan• Testing Format• When to test• Planning Your Test• Deciding what to test

What is Usability Testing?You Watch CustomersThey Perform TasksYou Note Their ProblemsMaking RecommendationsRinse and repeat (i.e. iterate)

Steps For User TestingPlan user testsConduct user testsAnalyze findingsPresent findings Modify and re-test designs

Test Plan• Purpose• Problem statement/test objectives• User profile• Method (test design)• Task list• Test environment/equipment• Test monitor role• Evaluation measures (data to be collected)• Report contents and presentation

Testing FormatPaper prototype HTML prototype Live site or application Competitor’s site or application Brand new site or application

Paper Prototype Example

When to test test early and test frequently identify problems before they get

coded.

Informal Usability Testing

Planning Your Test• Decide what to test• What are your objectives• Recruit users• Who is your target audience? (eg. Male/Female)• Write tasks that meet your

objectives

Deciding what to test• Understand requirements• What do users want to accomplish?• What does the company want to accomplish?• Determine the goals• What tasks does the web site or application

support?• Decide on the area of focus• Tasks that have the most impact on your site• Typical tasks• Most critical tasks

Usability Testing Video

• https://www.youtube.com/watch?v=BrVnBdW6_rE

Thank You……