Know How

Jira & Confluence

Tool OverviewApplication Links/Tool IntegrationsLifecycle Processes Enforced by ToolsBenefits ConclusionQuestions

Overview

• Project/issue tracker with powerful customization options

• Agile plugin adds agile project management to any JIRA project for software development teams practicing Scrum or Kanban

• Structure plugin is an enterprise issue organizer for Project Management, Requirements Management, Test/QA and Help Desk

Tool Overview

Tool Overview

In JIRA you could customize workflows to any business process perform integration with existing systems to manage

tasks, track activity and deadlines add lots of plug-ins as you need to expand it capabilities

JIRA is advanced highly customizable issue tracking system

All this makes JIRA a flexible project management tool where you can: track bugs for a single application manage software development for several products or run countless projects throughout your entire company

JIRA Over the World JIRA is used by over customers in countries14,500 122

JIRA Structure

Project 2

Versions Components

Issue

Issue

Issue…

Project 1

Versions

Issue

Issue

Issue…

Project N

Components

…

Issue

Issue

Issue…

7

Dashboards

Projects

Issues

Agile

Administration

Login

JIRA Menus Overview

8

Workflow Overview What is a Workflow?

Workflow is the movement (or Transition) of an Issue through various Statuses during its lifecycle

Possible statuses:o Openo In Progresso Resolvedo Closedo Reopened

Possible transitions:o Start Progresso Stop Progresso Resolveo Re-openo Resolve & Close

9

Issues Workflow

Dashboards: Examples

GreenHopper extension

GreenHopper Overview Contexts Agile Boards GreenHopper and Dashboard

Overview GreenHopper is a JIRA plug-in that

adds a broad collection of agile project management capabilities to JIRA

extends JIRA with powerful platform for agile development teams

simplifies the planning and organization of tasks simplifies workflows and reporting for agile teams

Overview: Structure

FeaturesComponentsTool

Greenhopper

Dashboard

Planning Board

Task Board

Agile

Release Board

Chart Board

GreenHopper and Dashboard

Agile Gadget allows to view summaries of GreenHopper information directly on Dashboard

Enterprise wiki to collaborate and share knowledge.

Content variations• IT helpdesk information• Development requirements definition• Development design/specification collaboration• Beta tracking• Deployment tracking• Operations maintenance/logging• Blogging• Reporting

Tool Overview

19

What are the Benefits

Flesh out new features before development starts, saving resource time by using the collaborative design and requirements gathering in Confluence.

20

What are the Benefits

More maintainable code and improved products by embracing efficient lightweight peer code reviews with Fisheye/Crucible.

21

What are the Benefits

Early detection of bugs/issues prior to field deployment by employing interative development and test using Jira.

22

What are the Benefits

Better estimating of resource time, cost and scope by using the Jira Agile plugin to manage competing project priorities.

23

What are the Benefits

Project scope can span multiple Jira projects. The Jira Structure plugin (also known as the Enterprise Issue Organizer) provides a common view of overall progress across projects with unlimited hierarchy (sub-issues, sub-sub-issues, etc.).

24

What are the Benefits

Fewer customer outages for upgrades with new software delivery model that ensures the qualified software work product is what is deployed to the field from (repeatable and reliable delivery).

25

What are the BenefitsThe ability to accurately detail what was delivered in a release with reports from Jira.

Questions & Discussion