user adoption strategies - engaging users for higher productivity
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CONNECT WITH US:IT: Customized to Your Advantage
User AdoptionHELPING PEOPLE GET WORK DONE
Handly CameronEnterprise Architect, Software Group
Portal, Social, Mobile
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Share Knowledge
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Release Ideas
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People are the Center of your Business
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How do you find the smart people?
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Discovery
Trust
Credibility
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Increase Productivity!
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New Collaboration Technology from IBM!
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If you build it …
… they won’t come!
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What is adoption?
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“The way we work now”
“The way we work new”
“The way we work now”
Adoption
Source: Michael Sampson, User Adoption Strategies, pg. 36
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Poor Adoption is Costly
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Source: Michael Sampson, User Adoption Strategies, pg. 24
1200Employees
$240,000 licensing
800 for “later on”
400 for pilot$120,000 training
1000 non-users
200 actual users
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Adoption Strategy
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Four Stages Model of User Adoption
1. Winning Attention2. Cultivating Basic Concepts3. Enlivening Activity4. Making it Real
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Source: Michael Sampson, User Adoption Strategies
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Every Organizationis Different
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It can’t be I.T.
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Involve the business inthe change
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Don’t Forget Training!
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Brand the experience
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Integration
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Reward your users!
Kudos Badges
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Get people sharing the secret
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Resist the urge to organize
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Don’t think “Pilot”
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Allow for proper resources
Build for growth Authorized User licenses let you build as
much back end as needed Always implement in a cluster – easy to
expand and add nodes later Provide proper storage – nothing stops
sharing faster than being told you are not allow to share
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Ready to dive in?
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Lead by Example
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WorkOut Loud!
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Make friends!
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http://michaelsampson.net
Michael Sampson
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Thank You!
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Photo Credits
SelectricMipsy Retrohttps://www.flickr.com/photos/mipsyretro/5594084162
Berry Hard WorkJD Hancockhttps://www.flickr.com/photos/jdhancock/8671399450
SharingBen Greyhttps://www.flickr.com/photos/ben_grey/4582294721
Mark FischerLanternshttps://www.flickr.com/photos/fischerfotos/7455424224
Work SmarterJudit Kleinhttps://www.flickr.com/photos/juditk/5146762770
Wouter WalminkPeoplehttps://www.flickr.com/photos/walmink/8545897604
Peyri HerreraProfessorshttps://www.flickr.com/photos/peyri/2518883715
Home PlateJoe Campbellhttps://www.flickr.com/photos/joewcampbell/4558757545
Tambako The JaguarPlaying Riskhttps://www.flickr.com/photos/tambako/4598642399
Ed SchipulCommitmenthttps://www.flickr.com/photos/eschipul/2371505523
Three BuildingsTobiashttps://www.flickr.com/photos/paraflyer/2343053505
FocusMark Hunterhttps://www.flickr.com/photos/toolstop/4546017269
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Photo Credits
Bob MicalData Centerhttps://www.flickr.com/photos/small_realm/11189803153
Phil WhitehouseChange directionhttps://www.flickr.com/photos/philliecasablanca/2182162819
Joseph McKinleyClassroomhttps://www.flickr.com/photos/94433617@N02/8596345463
ArdonikChainhttps://www.flickr.com/photos/ardonik/3273300715
Kevin PorterWhisperhttps://www.flickr.com/photos/28648582@N02/5766506970
Joel BezLoudhttps://www.flickr.com/photos/lejoe/3763371587
Steve JurvetsonExperimenthttps://www.flickr.com/photos/jurvetson/2798315677
Swamp Divehttps://www.flickr.com/photos/jurvetson/3689122491
DawnDuckshttps://www.flickr.com/photos/31064702@N05/4326206563
Mai LeExpertshttps://www.flickr.com/photos/maile/1745480
David FulmerCard Cataloghttps://www.flickr.com/photos/annarbor/4350628016
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