user choice compliance audit information session training and assessment evidence requirements july...
TRANSCRIPT
User Choice compliance audit information session
Training and Assessment evidence requirements
July 2015
Drew Clark and Rod Harris
What were SRTOs main concerns?
• Clarification on assessment retention including on-the-job verification - 72% of respondents
• Evidence requirements for training participation - - 54% of respondents
Training participation• Predominant method of delivery• What training evidence needs to be retained• How much evidence needs to be retained and for how long• Volume of learning
Assessment• What assessment evidence needs to be retained• How much evidence needs to be retained and for how long• What is on-the-job verification• Hard copy evidence Vs electronic
What we will cover:
Compliance documents
User Choice useful web-links:
User Choice PQS Agreement and associated policies
http://training.qld.gov.au/training-organisations/pre-qualified-suppliers/become-pqs/index.html
PQS compliance audit evidence guide
http://training.qld.gov.au/resources/training-organisations/pdf/srto-evidence-guide.pdf
https://www.allenschool.edu/blog/wp-content/uploads/2015/04/file-transfer.jpg
Where are you located?
Interstate
Training participation
• What training evidence needs to be retained?– SRTO led face to face -- Delivery identifier 10 or 30– Online (electronic) -- Delivery identifier Code 20– Other delivery -- Delivery identifier Code 40
• How much evidence needs to be retained and for how long?
• Volume of learning
Predominant method of delivery
• SRTO trainer attends the trainee’s workplace and provides face to face training -- 2 hours (Delivery identifier ‘30’)
• Directs the trainee to complete the rest of the learning resources via accessing the SRTO’s online resources -- 8 hours (Delivery identifier ‘20’)
• The predominant method of delivery would be AVETMISS Delivery identifier ‘20’
Where have you delivered training?
SRTO led face to face training
Conducted either at SRTO premises or within the workplace, and must contain the following:
Evidence:
• Name of the student/s
• Unit of competency/module code and/or name
Code 10 or 30
SRTO led face to face training cont’d
• The date/s of training
• Location
• Trainer’s signature and date signed
• Signature of the apprentice/trainee
How to retain this evidence
• Workplace visit records
• Class roll books / attendance sheets
- Student to sign commencement of training for each unit
- Future training in same unit must capture name of student but be signed and dated by trainer
Online (electronic) training
Delivery of training via an electronic means which may be self paced or trainer led:
Evidence:• Name of the student/s• Unit of competency/module code and name• The date/s of training
Code 20
Other delivery
Where the predominant method of learning is not covered by other delivery modes:
Evidence:• Name of the student/s
• Unit of competency/module code and name
Code 40
Other delivery cont’d
• The date/s of training
• Location
• Signature of the apprentice/trainee
• Signature of workplace supervisor/employer
Retention of training evidence
• What do I keep?
100% of units of competency for 100% of students
• How long do I have to keep this information?
6 years from the end of the term
Volume of Learning
The ASQA User’s Guide to the Standards for Registered Training Organisations 2015
• ASQA requirement
• Not currently audited by Market Quality
• MOU with ASQA
Training participation• Predominant method of delivery• What training evidence needs to be retained• How much evidence needs to be retained and for how long• Volume of learning
Assessment• What assessment evidence needs to be retained• How much evidence needs to be retained and for how long• What is on-the-job verification• Hard copy evidence Vs electronic
Where we’re at:
Assessment evidenceincluding on-the-job verification
• What assessment evidence needs to be retained?– What does an auditor look for?
• Hard copy evidence Vs electronic
• How much evidence needs to be retained and for how long?
• What is on-the-job verification?
What evidence do I keep?
• Short answers questions
• Case studies
• Projects or assignments
• Verbal responses
• Role plays
• Observation / Practical demonstration
x 2
What does an auditor look for?
• Full and complete assessment evidence
What does an auditor look for?
• Full and complete assessment evidence
• Evidence assessment has been marked
What does an auditor look for?
• Full and complete assessment evidence
• Evidence assessment has been marked
• Signature of apprentice / trainee
What does an auditor look for?
• Full and complete assessment evidence
• Evidence assessment has been marked
• Signature of apprentice / trainee
• Competent at the unit level
What does an auditor look for?
• Full and complete assessment evidence
• Evidence assessment has been marked
• Signature of apprentice / trainee
• Competent at the unit level
• Training Package requirements (if applicable)
What does an auditor look for?
SITHIND301 Work effectively in hospitality service
- integrate technical skills and provide quality hospitality service to customers
- for a minimum of 36 complete service periods (shifts)
What does an auditor look for?
CPCCCA3003A - Install flooring systems• complete as a minimum one bearer and joist system
constructed on a support system (stumps, posts or piers) applicable to local conditions, to carry external walls and internal walls parallel to joists for a full sized home or equivalent (including a bedroom, lounge, kitchen and bathroom not less than 30 square metres)
• install a tongue and groove fitted strip flooring surface and an approved wet area floor system to a bathroom area
• install a system of similar size as above with either a sheet or strip platform system.
How much evidence needs to be retained?And how long for?
100% of students100% of units
For 6 years from the end of the Term
What is on-the-job verification
SRTO Formal
Assessments
On-the-job
verification
Signed Third Party Report
Signed Training Record
Files notes from discussion with employer or supervisor
Who signs the on-the-job verification
On-the-job
verification
• Third party report must be signed by an appropriate person
• Employer Resource Assessment captures information regarding qualified persons
• Process of integrity
• Trainees can’t supervise trainees
Electronic or scanned assessment
• Do I have to buy shares in a records storage company?– PQS Agreement or Policies do not stipulate
method of retention– Complete and legible– Electronic signatures used individually
Training participation• Predominant method of delivery• What training evidence needs to be retained• How much evidence needs to be retained and for how
long• Volume of learning
Assessment• What assessment evidence needs to be retained• How much evidence needs to be retained and for how
long• What is on-the-job verification• Hard copy evidence Vs electronic
What we covered:
Question Time
User Choice compliance audit information session
Training and Assessment evidence requirements
July 2015
For further information regarding obligations of a PQS holder please contact your contract manager direct or via email at:
Thank you for your time and participation