USER GUIDE

The TIR Customs Portal application provides Customs Administrations and Associations with possibility of consulting up-to-date information on the status of TIR Carnets by means of a single and new user-friendly, internet-based interface.

Information accessible through the TIR Customs Portal

The TIR Customs portal application is developed by the IRU in application of the Annex 10 of the TIR Convention, 1975. The Customs Authorities that request the use of TIR Customs Portal will be granted access to constantly updated on-line data on TIR Carnets and their termination records. In addition, specific features allow the Customs Authorities to download a list of invalid / invalidated TIR Carnets for their own use.

To obtain a full view of TIR Customs Portal (without scroll bars) the screen’s resolution to be set up is 1280x1024. Below the user is given all the necessary information to friendly use TIR Customs Portal.

Information accessible through CUTE-Wise:

CONSULTATION OF TIR CARNET DATA

TIR Carnet number

o Enter the TIR Carnet number in the respective field o Click on Search button to get information

o Click on Clear to erase and enter a new TIR Carnet Number

All the TIR Carnets issued since the introduction of a control system for TIR Carnets can be queried. It covers all the TIR Carnets with a number greater than 14 000 000.

The TIR Carnet number should be data-captured without any spaces, comas or dots. For TIR Carnets which number are under 25 000 000, only 8 characters are needed. For TIR Carnets which number are above 25 000 000 it is required to capture the two first characters. (Example: XH26355010).

Click on Search button to get the TIR Carnet Information.

Error messages displayed

“NO INFORMATION AVAILABLE” and “THE IRU HAS NOT YET ISSUED THE TIR CARNET

The TIR Carnet has not been issued by the IRU. If such a TIR Carnet is presented to the Customs

Authorities, it should be retained and through the national association, they contact the IRU.

“THE TIR CARNET NUMBER IS INCORRECT”

Re-enter the TIR Carnet number and make sure that the number data-captured is correct.

If so, make sure that the characters and the numbers are the one indicated on the TIR Carnet.

“TIR CARNET NUMBERS 25000000 AND ABOVE HAVE TWO CHARACTERS IN FRONT OF THE NUMBERS! PLEASE CAPTURE THE TEN CHARACTERS!”

Data-capture the two first characters for TIR Carnet which number is over 25000000

Information displayed by TIR Customs Portal on TIR carnet queried:

TIR carnet number: The TIR Carnet number queried by the user appears in this field.

The Carnet status: Shows the current status of the TIR Carnet queried according to the information recorded at the IRU.

The following status may appear:

The TIR carnet is in circulation

The carnet was issued by the IRU and is in use.

The TIR Carnet is returned to the association, not yet returned to the IRU

The TIR carnet was returned to the IRU

The TIR carnet was returned to the IRU to be archived. If such a TIR Carnet is presented to the Customs Authorities, it should be retained and through the national association, they contact the IRU.

Invalid TIR carnet – Returned to the IRU

Information displayed by TIR Customs Portal on TIR carnet issuing association

Issuing association: It shows the issuing country Iso Alpha 3 code, name and logo of the Association that issued the TIR Carnet, as mentioned in field 2 on the cover page of the TIR Carnet.

Holder details: Shows the holder Identification number assigned by the Issuing Association to its member and corresponds to the number in field 3 on the cover page of the TIR Carnet.

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General Information on the TIR carnet

Carnet type: Shows the number of pages (volets) contained in the TIR Carnet, usable for a TIR transport. TIR Carnets in circulation have 4, 6, 14 or 20 pages (volets). This number is indicated on the top left side on the cover page of the TIR Carnet.

Issued to association on: This corresponds to the date on which the IRU has issued the TIR Carnet to the Issuing Association

Expiry date: This corresponds to the final date of validity in field 1 on the cover page of the TIR

Carnet.

Yellow manifest language: Shows the language used on the Yellow Goods Manifest in the TIR

Carnet

Issued to holder on: This corresponds to the date on which the Issuing Association has issued the

TIR Carnet to the TIR Carnet Holder.

A Higher-Level Guarantee with the TIR+ additional guarantee

TIR+ Voucher Number: This number refers to the unique number of the TIR+ additional guarantee that is registered with the accompanied TIR carnet. This number is composed of 12 numeric characters (for example, 4800-0106-4328). When registered, the TIR+ voucher provides an additional amount of EUR 100,000 (one hundred thousand) in addition to the guarantee provided by the accompanied TIR Carnet on the customs territory of the Eurasian Customs Union. The guarantee for the TIR carnet is consequently increased to EUR 160,000 in total.

Registered on: Corresponds to the date of the TIR+ voucher registration in the system, i.e. when the TIR+ voucher was definitively linked to the TIR Carnet number.

Guarantee amount:

The total guarantee provided to the Customs through this carnet is € 160,000.

Details on the invalidation status of the TIR Carnet

As soon as a TIR Carnet is reported by the Issuing Association as lost or stolen, retained, destroyed or in the hand of a suspended or excluded Holder, the IRU proceeds to the invalidation of the TIR Carnet concerned. If such a TIR Carnet is presented to the Customs Authorities, it should be retained and through the national association, they contact the IRU

The status « Invalid TIR Carnet » status is completed with information of return of TIR Carnet.

Invalidation date/time: Corresponds to the date and the time in Geneva (GMT+1) when the IRU

invalidated the TIR carnet. The format is the following: DD/MM/YY hh:mm.

Where:

DD means day displayed with 2 numerical characters, MM means month displayed with 2 numerical characters, YY means year displayed with the 2 last numerical characters of the year, hh means the hour displayed with 2 numerical characters in 24h format, mm means the minute displayed with 2 numerical characters,

Example: if 01/04/2014 14:17 is displayed in the field, it means that the TIR carnet was invalidated by

the IRU on 1st of April 2014 at 2 hours PM, 17 minutes (GMT+1).

Status: The status is for the use of the TIR Carnet (either Used or Unused) and also for the validity of the TIR Carnet (either Expired or Not Expired).

IRU comments: Shows comments made by the IRU. If no comments, No.

It shows the number of customs records available as for examples below:

It means that no customs termination records are available.

ISO Alpha 3 code of the country where the TIR operation was terminated at the customs of

destination. For example, TUR is for Turkey.

Name or number of Customs office of destination.

Shows whether the termination was partial (P) or final (F) at the Customs office of destination. Partial

(P) means that part of the goods was unloaded. Final (F) means that the total of the goods was

unloaded.

OK means that the termination of the TIR operation was certified with no reservation(s).

R means that the termination of the TIR operation was certified with a reservation(s).

Shows the number of the page used for the termination of the TIR operation.

Shows the record number and the date as mentioned in the Customs Ledger.

Shows the reference number and the date indicated in the certificate of termination of the TIR

operation (boxes 24-28 of voucher n°2) at the Customs office of destination.

Shows the quantity of goods unloaded at the customs offices. This field is optional, but extremely

useful for controls.

Used by the customs offices to data-capture any comments needed. This field is optional.

Corresponds to the date of receipt of the record in the IRU’s system

To check another TIR Carnet, click on Clear button and insert the new TIR Carnet Number then,

click on Search button.

DOWNLOAD LISTS OF INVALID/INVALIDATED TIR CARNETS

Here you have the possibility to download the lists of invalid/invalidated TIR carnets in different formats and languages.

The lists are updated daily. Only TIR Carnet numbers above 51 000 000 are available.

Lists available Three different lists of invalid / invalidated TIR Carnets can be downloaded with selection from drop list Invalid Carnets type.

All is displayed for the complete list of invalid / invalidated TIR Carnets. This includes used, unused,

expired or not expired and issued or not issued TIR carnets declared at the IRU.

Not Expired-Issued to Holder is for all TIR Carnets already issued to Holder and for which expiry date

is still valid.

Not Expired-Not issued to Holder is for all TIR Carnets not issued to Holder yet and for which expiry

date is still valid.

File format:

Four different formats can be selected, two of which contain no header:

According to the selected format, the headers of the columns are the following:

TIR Carnet Number TIR Carnet used / unused Number of pages Expiry date Issuing Country Code of the Issuing Association: unique number given by the IRU Issuing Association TIR Carnet Holder

Date of invalidation

Language:

The header of the table will be displayed according to one of the four selected languages:

English, French, German and Russian.

Button – Resets all parameters as per default

Click on Download

When clicking on “Download” a standard file download message depending on the browser

used is displayed. The user has the choice to save the file or open the file on his computer.

If the user chose to save (download) the file he/she will be presented with dialog window where he/she can select location, name and document type. The default TIR Customs Portal extensions are:

.txt for Text/No Header and UNICODE/No Header text files

.xls for Excel files HTM for HTML file, which will be open directly into

the user browser.

Hereafter is the procedure for the 1st

download the user will make.

Example of downloading for IE Users:

Text (or UNICODE) format: same procedure for an Excel format file

Once “download” is selected the mentioned window appears:

Click on “Save” to obtain the next step.

Select the name of the file as well as its location. The download will start once “save” is selected.

Select Microsoft Excel for Windows.