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© 2005-2013 Swissquote Bank Ltd All rights reserved. The content of this document is confidential and the intellectual property of Swissquote Bank Ltd. This documentation is protected by copyright and distributed under licenses restricting its use, copying and distribution. No part of this documentation may be reproduced in any form by any means without prior written authorization of Swissquote Bank Ltd. User Guide

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Page 1: User Guide...Gann fan toggle button Regression channel toggle button Copy selected button Move selected button Show properties button Delete selected toggle button Delete all …

© 2005-2013 Swissquote Bank Ltd All rights reserved. The content of this document is confidential and the intellectual property of

Swissquote Bank Ltd. This documentation is protected by copyright and distributed under licenses restricting its use, copying and

distribution. No part of this documentation may be reproduced in any form by any means without prior written authorization of

Swissquote Bank Ltd.

User Guide

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© Swissquote Bank Ltd Charts - User guide | 2

CONTENTS

WHAT’S NEW IN VERSION 2.0 ............................................................................................................................................ 5

OVERVIEW .......................................................................................................................................................................... 5

Chart's drawing area ....................................................................................................................................................... 6

Upper toolbar ................................................................................................................................................................. 7

Lower toolbar ................................................................................................................................................................. 7

Annotation toggle toolbar .............................................................................................................................................. 8

CHART VIEW ....................................................................................................................................................................... 9

Change currency pair ...................................................................................................................................................... 9

Change available history ................................................................................................................................................. 9

Change interval ............................................................................................................................................................... 9

Change chart's representation ....................................................................................................................................... 9

Shortcut toolbar ........................................................................................................................................................... 10

Change chart properties ............................................................................................................................................... 10

Summary ....................................................................................................................................................................... 11

Context menu ............................................................................................................................................................... 12

INDICATORS ...................................................................................................................................................................... 13

Add an indicator ........................................................................................................................................................... 14

Change parameters for an indicator............................................................................................................................. 15

Remove an indicator ..................................................................................................................................................... 16

Shortcut toolbar ........................................................................................................................................................... 16

Context Menu ............................................................................................................................................................... 16

OVERLAYS ......................................................................................................................................................................... 17

Add an overlay .............................................................................................................................................................. 18

Change parameters for an overlay ............................................................................................................................... 19

Remove an overlay ....................................................................................................................................................... 19

Shortcut toolbar ........................................................................................................................................................... 20

Context menu ............................................................................................................................................................... 21

ANNOTATIONS .................................................................................................................................................................. 22

Add an annotation ........................................................................................................................................................ 23

Annotation properties .................................................................................................................................................. 23

Remove an annotation ................................................................................................................................................. 24

Remove all currently visible annotations ..................................................................................................................... 24

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Edit an annotation ........................................................................................................................................................ 24

1. Copy an annotation .......................................................................................................................................... 24

2. Move an annotation ......................................................................................................................................... 24

3. Adjust an annotation ........................................................................................................................................ 25

4. Cancel annotation action .................................................................................................................................. 25

Context menu ............................................................................................................................................................... 26

ZOOM................................................................................................................................................................................ 27

Zoom in ......................................................................................................................................................................... 27

1. Zoom in time range .......................................................................................................................................... 27

2. Zoom in value range ......................................................................................................................................... 27

Zoom out ...................................................................................................................................................................... 27

1. Zoom out time range ........................................................................................................................................ 27

2. Zoom out value range ....................................................................................................................................... 27

Zoom into a specific time range ................................................................................................................................... 28

ALERTS .............................................................................................................................................................................. 29

Add an alert .................................................................................................................................................................. 30

1. Create alert dialog ............................................................................................................................................ 31

2. Alert sound configuration ................................................................................................................................. 32

3. Alert triggered dialog ........................................................................................................................................ 32

4. Add an alert on a specified price ...................................................................................................................... 33

5. Add an alert on an annotation ......................................................................................................................... 34

6. Add an alert on overlay .................................................................................................................................... 35

7. Add time alert ................................................................................................................................................... 36

Alert list......................................................................................................................................................................... 37

Modify an alert ............................................................................................................................................................. 38

Delete an alert .............................................................................................................................................................. 38

PRINT, SAVE, EXPORT ....................................................................................................................................................... 39

Printing ......................................................................................................................................................................... 39

Save as image ............................................................................................................................................................... 39

Loading & saving templates.......................................................................................................................................... 40

1. To save a template ........................................................................................................................................... 40

2. To load a template. ........................................................................................................................................... 41

3. To rename a template ...................................................................................................................................... 41

4. To remove a template ...................................................................................................................................... 41

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5. To export a template to a file ........................................................................................................................... 41

6. To import a template from a file ...................................................................................................................... 41

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WHAT’S NEW IN VERSION 2.0

The possibility to create alerts (see Alerts)

Annotation adjustment improved to prevent unwanted modification during exploration (see Adjust an annotation).

OVERVIEW

Swissquote's Chart Tool is a window containing the chart's drawing area, the upper toolbar, the toggle annotations toolbar and

the lower toolbar.

1

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Chart's drawing area

Contains

Chart drawing in the chosen representation (e.g. Candle Sticks)

Optional grid

Shortcut toolbar

Time axis

Value axis

Aggregation summary information

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Upper toolbar

Contains

Currency pair selector

Available history selector

Interval selector

Select chart button

Add indicators button (See Add an indicator)

Add Overlays button (See Add an overlay)

Annotations toolbar toggle button (See Annotations)

Chart properties button

Alert list button (See Alert list)

Create alert button (See Add an alert)

Select mode toggle button

Zoom mode toggle button (See Zoom)

Zoom reset button (See Zoom)

Zoom out button (See Zoom out)

Zoom in button (See Zoom in)

Lower toolbar

Contains

Annotations button (See Add an annotation)

Print button (See Printing)

Export image button (See Save as image)

Save layout button (See Loading & saving templates)

Scroll bar

Scroll to the last value button

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Annotation toggle toolbar

Contains

Horizontal line toggle button

Line toggle button

Segment toggle button

Vertical line toggle button

Text toggle button

Arrow toggle button

Signal Buy toggle button

Signal Sell toggle button

Ellipse toggle button

Triangle toggle button

% Level toggle button

Andrew’s pitchfork toggle button

Fibonacci cycles toggle button

Fibonacci retracement toggle button

Gann fan toggle button

Regression channel toggle button

Copy selected button

Move selected button

Show properties button

Delete selected toggle button

Delete all drawn objects button

(For details see Annotations)

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CHART VIEW

Change currency pair

Select new currency pair from the currency pair selector in the upper toolbar.

Note Settings for history and interval are retained.

Change available history

Use the available history selector to choose the time that should be visible on the chart as the best fit. This value

will be used when setting default zooming. The maximum history available depends on the selected interval.

Example: For 5 min interval, the maximum history available will be 1 month.

Change interval

Use the interval selector to change the aggregation interval. The minimum interval available depends on the

selected history.

Example: For 10 years of history, the minimum aggregation interval available will be daily.

Note Each price contains four prices: “open”, “high”, “low” and “close”. A line representation will use the “close” price but

others, like candle stick, use all four prices. For a “5 minute” interval, the “open” price will represent the first price and

the “close” price the last price (5 minutes later). The “high” and “low” prices represent the maximum and minimum

price during that span.

Change chart's representation

To change the way the chart is displayed click the select chart button in the top toolbar. A menu will appear with all the

available representations ordered alphabetically. Click on the desired option.

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Shortcut toolbar

The price properties button displays the current chart representation's properties.

Proprieties for Candle Stick

The add overlays button opens the “overlay” dialog box

Change chart properties

From upper toolbar:

To change display settings click the chart properties button in the upper toolbar.

The chart properties dialog box will appear.

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It contains the appearance properties for axis, cross-hair pointer, grid, summary and all possible display options.

Note the properties are per chart window.

Click Ok to apply changes to the chart and close the dialog.

Click Apply to apply changes to the chart without leaving the dialog.

Click Cancel to close the dialog without applying last changes. Note that only the changes that were not already implemented will be canceled.

From context menu:

Click chart properties to display chart properties dialog.

Summary

When the cursor hovers on the chart, a summary box can be shown in the main chart area (as well as any indicators’ area) to

display information about the particular time period highlighted.

To see the box

Assure that the select mode toggle button is selected.

Move the mouse to the time value of interest.

Hover for about one second. If the box is not shown, open the Chart properties dialog box and check the property under Summary Show Summary.

Summary with indicator & overlay

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Context menu

Add indicators button opens the indicators dialog (See Indicators)

Add overlays button opens the overlays dialog (See Overlays)

Chart properties button opens the chart properties dialog. (See Change chart properties)

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INDICATORS

An indicator is derived from applying a mathematical formula to an asset’s price information.

Indicators are shown under the chart, each one of them in a separate “zone” (they usually do not share the same scale). The

following snapshot shows three indicators (RSI, MACD and Aroon) with their default parameters. The zone containing the

indicators is resizable (as shown by the red arrows on the snapshot).

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Add an indicator

Click Add indicators in the upper toolbar to open a dialog containing all available indicators.

Indicators dialog showing description

The “Selected” section contains all selected indicators. An indicator can be selected several times, for instance to display two

separate RSI zones with different parameters.

The “Available” section contains all the available indicators. When an available indicator is selected, a description of that

indicator will appear on the right hand window.

To add an indicator:

Double-click on an indicator in the “available” section OR select an indicator and click Add.

Click Ok to apply changes to the indicator and close the dialog.

Click Apply to apply changes to the indicator without leaving the dialog.

Click Cancel to close the dialog without saving last changes. Note that only the changes that were not already implemented will be canceled.

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Change parameters for an indicator

In the indicators dialog:

Click on an indicator in the “Selected” section. Its properties will appear on the right:

Indicator dialog showing properties

From shortcut toolbar:

Click indicator properties to display the indicator's properties.

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From context menu:

Click indicator properties to display the indicator's properties.

Remove an indicator

In the indicators dialog box:

Click once on an indicator to remove from the “selected” section. To remove multiple indicators, hold <Ctrl> while clicking each indicator.

Click Remove.

From Shortcut toolbar:

Click remove indicator on the shortcut toolbar of the indicator to remove.

Shortcut toolbar

The shortcut toolbar appears in the indicator's display panel for each indicator.

Indicator properties button displays the indicator's properties.

Add overlays button opens the “Overlay” dialog box

Remove indicator button removes the indicator.

Move up button moves the indicator up.

Move down button moves the indicator down.

Context Menu

Add overlays button opens “Overlay” dialog box (See Add an overlay)

Indicator properties button displays indicator's properties.

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OVERLAYS

An overlay is a type of indicator displayed over the chart in the same frame. It must share the same “value” scale (x-axis). Moving

averages, bollinger bands, and Ichimoku are overlays.

Each overlay title is shown in the upper-left part of the chart's display with its parameters. The following screenshot is a EURUSD

chart with “bollinger bands” overlay. In this example, it is set to show a 20-day “simple moving average” of the “close” price, with

bands plotted 2 standard deviations either side.

Overlay “Bollinger Bands” on the chart

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Add an overlay

To open Overlays dialog containing all available overlays click

Add overlays in the upper toolbar.

Overlays menu entry in the chart context menu.

Add overlays in the shortcut toolbar.

The “Selected” section contains all selected overlays. An overlay can be selected several times, for instance to have two moving

averages with different periods.

The “Available” section contains all the available overlays. When an available overlay is selected its description is shown on the

right.

To add an overlay:

Double-click on an “available” overlay OR click on an “available” overlay and click Add.

Click Ok to apply changes to the overlay and close the dialog.

Click Apply to apply changes to the overlay without leaving the dialog.

Click Cancel to close the dialog without applying last changes. Note that only the changes that were not already implemented will be canceled.

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Change parameters for an overlay

From the overlays dialog box:

Click on an overlay in the “Selected” section. Its properties will be shown on the right.

From shortcut toolbar:

Click overlay settings to display overlay's properties dialog.

From context menu:

Right-click on any overlay line.

Click Show properties for <overlay name> menu entry .

Remove an overlay

From overlays dialog box:

Click on an overlay in the “Selected” section. To remove several hold <Ctrl> while clicking.

Click Remove.

From shortcut toolbar:

Click Remove Overlay on the shortcut toolbar of the overlay.

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From context menu:

Right-click on any overlay line. Click Delete <overlay name> from the menu .

Shortcut toolbar

The shortcut toolbar appears in the chart's display panel for each overlay selected.

The overlay settings button displays the overlay’s properties dialog as follows:

Overlay properties opened by shortcut

Remove overlay button removes the overlay.

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Context menu

Show properties for <overlay name> menu entry displays the overlay’s properties dialog.

Create alert on <overlay line name> menu entry opens a create alert dialog (See Add an alert on overlay) with the <overlay line name> preselected as second parameter.

Delete <overlay name> menu entry removes the overlay.

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ANNOTATIONS

Annotations are objects drawn on the panels. To use annotations, select the annotations toolbar toggle button in the upper

toolbar, or click annotations in the lower toolbar to open the annotations pop-up menu.

Annotations

Annotations pop-up menu

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Add an annotation

Click on the button of the desired annotation in the annotation toolbar or in the annotation pop-up menu.

Draw directly on the chart screen. Annotations can be added to the main chart as well as to indicators.

The selected annotation button remains active after the drawing is complete (allowing the user to draw a second, third, … etc)

To stop creating annotations do one of the following:

- Click on the selected annotation icon.

- Click on select mode button in the upper toolbar.

- Right-click on the chart to return to the default select mode .

Annotation properties

To open the annotation’s properties dialog box do one of the following:

Double-click on the annotation to be altered.

Right-click on the annotation and click on “Show properties for <annotation name>” entry in the context menu.

Select the show properties toggle button in the annotation toolbar. Move the mouse over the annotation to be

altered. When it becomes aqua highlighted – click to confirm selection.

Change values in the opened annotation’s properties dialog:

Annotation’s properties dialog

Note “shared annotation” means that this annotation will be visible for all charts of this currency pair. It will also be

remembered if the last chart tool window is closed and will be restored when the chart tool is re-opened.

Click Ok to apply changes to the annotation and close the dialog.

Click Apply to apply changes to the annotation without leaving the dialog.

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Click Cancel to close the dialog without applying last changes. Note that only the changes that were not already implemented will be canceled.

Remove an annotation

From annotation toolbar:

Select the delete selected toggle button . Move the mouse over the annotation to be deleted. When it becomes aqua

highlighted – click to confirm selection.

From context menu:

Right-click on the annotation to be removed. Click the delete <annotation name> menu entry. Note If any alerts are associated with the deleted annotation, these alerts will be removed as well.

Remove all currently visible annotations

From annotation toolbar:

Click delete all drawn objects From context menu:

Right-click on the chart tool. Click on the delete all drawn objects menu entry . Note If any alerts are associated with the deleted annotations, these alerts will be removed as well.

Note Delete all drawn objects removes all visible annotations, and not only those for the selected interval in use. Example:

On the chart with a current interval of 5 minutes, annotations on the 5 minute chart and those on the longer timeframes

(as in monthly, hourly charts) will be removed.

Edit an annotation

1. Copy an annotation

From annotation toolbar:

Select copy selected toggle button . Move the mouse over annotation to be copied. When it becomes aqua highlighted – click to confirm selection.

From context menu:

Right-click on annotation to be copied. Click on copy <annotation name> .

Move the annotation to desired position. Click to confirm. Right-click to leave copy mode.

2. Move an annotation

From annotation toolbar:

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Click move selected toggle button . Move the mouse over the annotation to be moved. When it becomes aqua highlighted, click to confirm selection.

From context menu:

Right-click on the annotation to be moved. Click on move <annotation name> menu entry .

Move the mouse to position the annotation.

- Click to confirm the new position.

- Right-click to leave move mode and enter the adjust mode. Right-click again to leave adjust mode, deselect the

current annotation, and return to move mode. Right-click to leave move mode and return to default select

mode.

3. Adjust an annotation

To adjust annotation’s inner points

From annotation toolbar:

Select move selected toggle button . Move the mouse over the annotation to be moved. When it becomes aqua highlighted – click to confirm selection.

From context menu:

Right-click on the annotation to be adjusted. Click on Move <annotation name> menu entry .

Right-click to undo move and enter adjust mode. Adjust annotation’s control points. If adjusting a line - click on the line to create a control point.

Right-click to leave adjust mode. This will deselect the current annotation and return to move mode. Right-click again to leave move mode and return to the default select mode.

4. Cancel annotation action

Right-click on the chart during an editing or annotation action to undo changes.

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Context menu

Show properties for <annotation name> menu entry opens annotation’s properties dialog.

Copy <annotation name> menu entry copies the annotation.

Move <annotation name> menu entry moves the annotation.

Delete <annotation name> menu entry removes the annotation.

Create alert menu entry opens the create alert dialog box (See Add an alert on an annotation) with the < annotation name > preselected as second parameter.

Edit alert menu entry opens the edit alert dialog for the associated alerts (See Modify an alert).

Delete alert(s) menu entry removes all alerts associated with this annotation.

Delete all drawn objects menu entry removes all the currently visible annotations. Example: On the 5 minute interval chart, annotations on the 5 minute chart and higher timeframe charts (monthly, hourly etc) will be removed

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ZOOM

Zoom in

1. Zoom in time range

Do one of the following:

Click zoom in to magnify current view (minimum two chart items displayed). The time axis and the value axis are automatically updated.

Position the mouse on the time axis and scroll up. The time axis and the price axis are automatically updated.

Position the mouse on the time axis and drag to the left. The time axis and the price axis are automatically updated.

2. Zoom in value range

Position the mouse on the value axis and scroll up. The price axis will be updated with more refined values, but the time axis will not move.

Zoom out

1. Zoom out time range

Do one of the following:

Click zoom out to zoom out of the current view. The time axis and the price axis are automatically updated.

Position the mouse on the time axis and scroll down.

Position the mouse on the time axis and drag to the right. The time axis and the price axis are automatically updated.

2. Zoom out value range

Position the mouse on the value axis and scroll down. The value axis will be updated with more values of greater range, but the time axis will not move.

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Zoom into a specific time range

Select the Zoom mode toggle button .

Select the time range to zoom into.

Select another time range or do one of the following:

Select the select mode toggle button to revert to moving the chart normally.

Right-click on the chart to return to the select mode .

Click zoom reset to reset the view to default, specified by history and interval settings in the upper toolbar.

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ALERTS

Alerts can be set to play a sound and/or show a dialog box when a specific condition becomes verified. Defined alerts will

execute even if no chart tool window is open.

Example alert: If EURUSD price descends under or touches 1.35203– then show information dialog and play a sound.

There are two types of alerts: Value alerts and Time alerts

Value alerts include

Time alerts include

currency price movement

indicator value movement

overlay value(s) movement

line or segment value

overlay value(s)

constant value

<

<=

>

>=

All crossing

=

Current time >

>=

vertical line

defined date

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Add an alert

Click create alert in the upper toolbar. The mouse cursor will become a cross cursor. Click on the chart to create an alert.

This will open the create alert dialog.

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1. Create alert dialog

One alert can have many conditions. For an alert to trigger, all these conditions have to be met.

These conditions are listed in the conditions section.

To see details of one specific condition, select from the list. The details will be shown in condition details section.

A condition can trigger

On price – immediately after a price is received.

On bar – after a bar (in the example 5 min bar) is closed. It is possible to have an alert triggered dialog box and/or a specified sound alert played when the alert is triggered.

If the option delete alert after execution is selected, the alert will be automatically removed immediately after it is

triggered.

After the alert is created, the alert list button appears in the price shortcut toolbar

and on the indicator shortcut toolbar

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2. Alert sound configuration

It is possible to make an alert play a custom sound file.

To do so, select Custom in the sound combo box. Click find sound file . A standard “Open File” dialog will open. If a file

is selected, the play button will be enabled.

If the Loop option is selected, the defined sound will continue to play until stopped.

To stop the looping sound, do one of the following:

Close the alert triggered dialog if it is opened.

Click mute in alert triggered dialog.

Click mute all in alert list dialog.

3. Alert triggered dialog

The alert triggered dialog lists the alert triggered, the trigger time, currency pair, and which chart interval triggered the

alert. If the dialog is left unacknowledged and the alert triggers again, the dialog is brought to front and the trigger time is

updated.

Content:

Edit alert button opens the edit alert dialog

Mute button stops the alert sound

Delete alert button removes the triggered alert

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4. Add an alert on a specified price

From upper toolbar:

Click create alert . The mouse cursor will become a cross cursor. Click on the price of the desired alert. This will open the create alert dialog.

From alert list:

Click add alert . This will open the create alert dialog. In the condition details section, select price or an <indicator name> as the first parameter and value as the second parameter.

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5. Add an alert on an annotation

From upper toolbar:

Click create alert . The mouse cursor will become a cross cursor. Click on the desired location for the alert. This will open the create alert dialog. In the condition details section select price or an <indicator name> as the first parameter and the annotation as the second parameter.

From alert list:

Click add alert . This will open the create alert dialog. In the condition details section, select price or an <indicator name> as the first parameter and the annotation as the second parameter.

From context menu:

Right-click on the annotation that will define the alert. Click on the create alert menu entry . This opens the create alert dialog with the annotation preselected as second parameter.

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6. Add an alert on overlay

From upper toolbar:

Click create alert . The mouse cursor will become a cross cursor. Click on the chart. This will open the create alert dialog. In the condition details section select an overlay as the first or second parameter.

From Alert list:

Click add alert . This will open the create alert dialog. In the condition details section select an overlay as the first or second parameter.

From context menu:

Right-click on the overlay that will define the alert. Click the create alert on <overlay name> menu entry . This will open the create alert dialog with the overlay line preselected as second parameter.

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7. Add time alert

From upper toolbar:

Click create alert . The mouse cursor will become a cross cursor. Click on the chart. This will open the create alert dialog. Select time as the first parameter and custom date or a vertical line as the second parameter.

From alert list:

Click add alert . This will open the create alert dialog. Select time as the first parameter and custom date or a vertical line as the second parameter.

From context menu:

Right-click on the vertical line that will trigger the alert. Click on create alert menu entry . This will open the create alert dialog with time as the first parameter and the vertical line as the preselected second parameter.

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Alert list

To see the list of all defined alerts, click the alert list in the upper toolbar or the shortcut toolbar.

This displays a list of all defined alert conditions with their current status and the time when the alert was last triggered.

Triggered alert status is highlighted with yellow.

Add alert button opens the create alert dialog

Edit alert button opens the edit alert dialog

Deactivate button disables the alert for the selected condition. Alert lines are removed from the chart.

Activate button enables the alert for the selected condition. Alert lines are restored to the chart.

Mute all button stops the sound alerts for all alerts in the system.

Delete alert button removes the alert for the selected condition.

Note To remove only the selected condition, click the edit alert button and click on the delete condition button .

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Modify an alert

Do one of the following:

Right-click on the annotation attached to the alert that is to be modified. Click the edit alert menu entry . This will open the edit alert dialog.

Click on the alert list button in the upper toolbar or shortcut toolbar. Select the alert condition to be edited. Click

the edit alert button . This will open the edit alert dialog.

Delete an alert

Do one of the following:

Right-click on the annotation attached to the alert to be deleted. Click the delete alert(s) menu entry . This removes all alerts attached to this annotation.

Click the alert list in the upper toolbar or shortcut toolbar. Select one of the conditions of the alert that is to be

deleted. Click the delete alert . This will remove the alert.

Note To remove only one condition from an alert that contains many, click the edit alert . In the edit alert dialog, select

the condition to be removed and then click delete condition .

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PRINT, SAVE, EXPORT

Printing

Click print in the lower toolbar. This will open the standard “Print” dialog.

Save as image

Click export image in the lower toolbar. This will open the standard “Save File” dialog to save an image.

Example of the resulted image:

Result of the Save as image

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Loading & saving templates

Press the save layout button to save or restore previously saved templates. This will open the templates management dialog

box.

This displays a list of currently saved templates. The templates are stored on the server side so layouts will still be available even

when logging in from a different computer or location.

Note for applet users The website user is defined by a “cookie” (a file managed by the browser to store information for

a particular website) so layouts will only be saved by using the same computer.

1. To save a template

In the layout name field, enter a name under which to save the current chart template.

Options : click « … » button to select save options.

Click Save. This will save the template and close the templates management dialog box.

By default, All is selected (recommended), but it is also

possible to save only overlays and indicators and uncheck

all the rest. If the display and interval/history is selected,

the template will set the chart display, interval and history

to the saved values when loaded.

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2. To load a template.

Click on the template to load.

Click Load. This will load the template to the current chart and close the templates management dialog.

3. To rename a template

Click on the template to rename.

Click rename.

A select new name dialog will appear:

Enter new template name.

Click OK.

4. To remove a template

Click on the template to remove

Click Remove.

5. To export a template to a file

Click on the template to export.

Click Export.

In the standard “Save File” dialog, choose the destination and the file name. By default the proposed file name is the current currency pair.

6. To import a template from a file

Click Import.

In the standard “Open File” dialog select a file to import.

The imported template will be shown in the list with the same name as the file. If the name exists already, numbers will be added at the end to ensure each file name is unique.

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Headquarters

Swissquote Bank Ltd

Chemin de la Crétaux 33

CH - 1196 Gland

T +41 22 999 94 11

F +41 22 999 94 12

Zurich Office

Swissquote Bank AG

Schützengasse 22/24

CH - 8001 Zurich TEL. 0848 25 88 88 FAX. +41 44 825 88 89

Bern Office

Swissquote Bank AG

Schauplatzgasse 9

3011 Berne

TEL. 0848 25 88 88

FAX. +41 44 825 88 89

Dubai Office

Swissquote Bank Ltd (DMCC Branch)

Jumeirah Lakes Towers, Almas Tower

Level 33, Office 33J

P.O.Box 121364, Sheikh Zayed Road

Dubai, UAE

TEL. +971 4 450 1700

FAX. +971 4 450 170

Swissquote Europe Ltd

Tower Business Centre

Tower Road, Swatar BKR 4013

Malta

TEL. +356 2546 6720

FAX. +356 2546 6103

Customer Care Center

TEL. 0848 25 87 88

From abroad :

TEL. +41 44 825 87 88

www.swissquote.ch / www.swissquote.com/fx