user guide icotera igw3000 - kustbandet

User Guide

Icotera IGW3000Triple play FTTH solution

Published: May 2014Software version: 2.7.0

Document version: 12.0

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Table of ContentsIntroduction ...................................................................................................................... 3

Product Overview ............................................................................................................. 4General Features and Characteristics ........................................................................ 4Physical Description ................................................................................................. 4

Configuring and managing the IGW3000 ........................................................................... 7Web interface general overview ................................................................................ 7Logging in to the web interface ................................................................................. 9Managing the user settings and configuration .......................................................... 10Managing the Wi-Fi configuration ............................................................................ 16Managing the network settings ................................................................................ 22Monitoring the IGW status and performance ............................................................ 28Saving, applying and discarding changes ................................................................ 37Logging out from the web interface ......................................................................... 38

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IntroductionThe Icotera IGW3000 is a customer premises equipment designed for triple play services,dedicated to FTTH (Fiber To The Home) network in P2P (point-to-point) architecture.

Important The Icotera IGW3000 is also referred to in this document as the IGW3000, or justIGW.

The IGW3000 integrates Ethernet-based data transmission with Layer 3-4 functionality, voice (IPtelephony), wireless 2.4 GHz 802.1b/g/n transmission and CATV.

This device features a powerful dual core architecture, where all processor-intensive tasks arehandled by a dedicated core, leaving one core available for other immediate tasks. This explicitlymeans that the system is still responsive, even while doing VoIP, gigabit routing of IPv4/IPv6 withNAT (IPv4) or bridging wirespeed.

Two-channel SIP VoIP with alaw/ulaw fax is supported. Among other supported things, localtones and fast dial are included.

The Icotera IGW3000 provides a wide transparent bandwidth to support CATV analog channelsor a combination of analog and digital channels including HDTV broadcast.

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Product OverviewThis chapter provides a comprehensive overview of the IGW3000 components, features andcharacteristics.

General Features and Characteristics

This section presents a list of features and characteristics of the Icotera IGW3000 related to itshardware, software and environment of operation.

Features

• 802.11b/g/n WiFi

• 2 SIP VoIP ports

• Layer 2-7 QoS

• Layer 2-7 filters

• Customer web interface

• Full band CATV (optional)

• CATV filters (optional)

Uplink Interface

• Dual speed optical uplink with auto detection

Downlink Interfaces

• 4 x 10/100/1000 RJ45 ports

• Auto-negotiation for speed and duplex

• Auto MDI/MDX

Performance

• Gigabit routing with NAT and bridging

Power and Environmental Specifications

• DC12V input

• Power consumption (max): 12 watt

• Operating temperature: 0–50°C

• Storage temperature: -15–55°C

• Humidity: 10% – 90%

Physical Description

This section describes the physical components of the IGW3000, i.e. connectors, LEDs andbuttons.

Front Panel

The Icotera IGW3000 front panel, shown in the following figure, contains the power port, on/off switch, reset button, connectors and LAN status LEDs. All these items are described insubsequent topics of this section.

Product Overview

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Figure 1. The Icotera IGW3000 front panel

Status LEDs

There are two types of the Icotera IGW3000 status LEDs: LAN port LEDs and the LEDs on theLED panel that is located between LAN and POTS ports.

Figure 2. The Icotera IGW3000 status LEDs

LAN Port LEDs LED Panel

LinkStatus

LinkActivity WAN 1 2 WiFi CATV

The following table shows the status LEDs descriptions for the Icotera IGW3000.

Table 1. The Icotera IGW3000 status LEDs descriptions

LED Type Type Colour State Description

On Communications link established

Blinking Network activity on the corresponding port

Link Activity LAN portactivity

Green

Off Bad connection no connection to this port

On Corresponding port linked and operating at 1 Gb/sLink Status LAN portstatus

Yellow

Off Corresponding port set to operate at 10/100 Mb/s

N/A Off Power down

Blinking fast Obtaining IP address

Blinking slow Auto detection

Green

Solid IP connection established

Blinking slow Management interface lease fail

WAN WAN portactivity

Red

Solid No signal

N/A Off Line disabled

Blinking fast Call in progress

Blinking slow Off-hook

Green

Solid Line registered

1 / 2 VoIPregistrationstatus/Hookstatus

Red Solid Line registration error

N/A Off WiFi not configured, disabled or not in use

Blinking fast Connecting new client (blinking 5 s)

WiFi WiFi statusand activity Green

Solid WiFi configured and enabled

Product Overview

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LED Type Type Colour State Description

N/A Off CATV disabled

Green Solid CATV configured and enabled, signal OK

CATV CATV status

Red Solid CATV configured and enabled, signal too low (-10.5dBm) or unavailable

Note The LED panel brightness and auto off timeout can be adjusted from the web interface. Forinstructions on how to do this, see Managing the LED settings in the Managing the usersettings and configuration section.

Connectors

The Icotera IGW3000 front panel includes all the local user connectors that are four RJ-4510Base-T/100Base-TX/1000Base-T ports, two USB ports, two POTS phone ports and one F-type CATV RF output port. Optical fiber connectors are placed inside the device.

Power Port

The power port accepts DC 12V power source. It is important to make sure that the proper poweradapter is suitable to a particular region.

On/Off Switch

The On/Off switch enables you to switch the IGW3000 on or off, as well as reboot the IGW3000and restore the last saved configuration.

Reset Button

The Reset button enables you to reboot the IGW3000 and restore the default configuration. Inorder to do this, it needs to be pressed for about 5 seconds.

Serial Number

The serial number of the Icotera IGW3000 consists of 14 digits. The format of the serial numberis PPPPWWYYXXXXXX, where PPPP is the project ID, WW is the production week, YY is theproduction year, and XXXXXX is the running serial number.

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Configuring and managing the IGW3000This chapter provides a comprehensive overview of the Icotera IGW3000 configuration andmanagement features. It focuses on managing the device using the web interface, as thisinterface is the only method of device management available to the end user.

Web interface general overview

After a successful login, the main window of the web interface is displayed. By default, it is theInterfaces submenu of the Wifi menu. The following figure presents the structure of the webinterface.

Figure 3. Icotera IGW3000 web interface

Top bar

The top bar contains the Icotera logo and the CPE name.

Menu

The menu is arranged in a tabbed format and it consists of two levels: main and second. Themain level provides access to general IGW3000 management categories, while the second levelpresents a submenu of available management tabs for each category.

Management area

The management area is where all the IGW3000 management and status information canbe displayed and modified. Depending on the selected tab, it can display a set of particularconfiguration options or a list of current IGW3000 status information.

Bottom bar

On the left side of the bottom bar, three buttons are located:

Configuring and managing the IGW3000

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• Reset / Refresh: the Reset button resets all the changes made on the current tab. The Refreshbutton, displayed in the Status menu, reloads all the status information on the current tab.

• Save: saves all changes made on the current tab.

• Apply: applies all changes saved during the current session to the IGW3000 configuration.

The right side of the bottom bar might contain the operator’s logo.


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Logging in to the web interface

Complete the following steps to log in to the web interface:

1. Enter the address of your IGW3000 unit in the address bar of your web browser. Thefollowing login prompt will be displayed.

Figure 4. Icotera IGW3000 login prompt

Note Depending on your ISP's configuration, it might be possible to open the web interfaceusing the http://IGW3000 address. If the IGW3000 acts as a DNS server for thecustomer, the web interface is available under http://IGW3000.

2. Enter your username and password in the respective fields.

3. Click the Log in button to log in or use the Clear button to clear both fields and type yourcredentials again.

Important The first time you log in, use the username and password provided by your networkoperator. After the first login you will be able to change your credentials using theSystem > Account manager menu.


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Managing the user settings and configuration

The System menu provides the configuration options that enable the users to control their webinterface credentials and define preferred LED behaviour parameters, as well as to back up andrestore the IGW3000 configuration. It also allows the user to display or export vital informationrequired for technical support specialists, use the Ping and Traceroute tools and reboot the devicedirectly from the web UI.

Managing your username and password

Use the following steps to manage your username and password:

1. In the main menu, click System to go to System > Account manager.

Figure 5. Account manager tab in the System menu

2. Under Web user:

• Use the Login field to type your new login.

• Use the Password field to type your new password.

• Use the Repeat password field to repeat your new password.

3. Confirm your changes by clicking the Save button on the bottom bar.

After applying these settings with the Apply button, the user credentials will be changed and theywill take effect during the next login.

Managing the LED settings

Use the following steps to set up the desired LED behaviour:

1. Click System > LED management to open the LED management tab.


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Figure 6. LED management tab in the System menu

2. Under LED settings:

• Use the Brightness drop-down to choose the LED brightness level: low, medium or high.

• Use the none or timeout radio button in the Auto off field to specify whether to disablethe auto off feature or not.

• Use the Timeout min field to set the LED auto off timeout from 1 to 60 minutes. This fieldis active only if the timeout radio button in the Auto off field is selected.

Note When the auto off feature is enabled, each LED turns off after the specified intervaland turns back on after being triggered by its corresponding event (e.g. new clientconnection for the Wi-Fi LED). In case of an event indicated by the red LED, all theLEDs supposed to be enabled are turned on.


Obtaining technical support information

The System > Techsupport tab allows the user to display the technical support dump on ascreen, or to save it on a TFTP server.

The techsupport dump is an XML-based set of IGW-related data that provides a comprehensiveoverview of the IGW configuration and status at the time the dump was taken. Among otherthings, the following information is included in the dump:

• firmware version

• disk and memory usage

• running processes

• configuration status

• packet information

• syslog

Use the following steps to display the technical support dump or save it on a TFTP server:

1. Click System > Techsupport to open the Techsupport tab.


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Figure 7. Techsupport tab in the System menu

2. Under Techsupport:

• Use the Show button to display the technical support dump on the screen.

• Use the Server field to specify the IPv4 address of the TFTP server.

• Use the Filename field to enter the name of the exported file, or check the auto generatebox in order to generate the filename automatically.

• Use the Send button to export the file to the TFTP server.

Note By default, the Techsupport tab is visible for the operator account only. It can be madeavailable for different accounts only from the CLI and/or configuration file.

Using network diagnostics tools

The Net diagnostics tab contains the Ping and Traceroute tools which can be used totroubleshoot connection problems.

To use the network diagnostics tools, complete the following steps:

1. Click System > Net diagnostics to open the Net diagnostics tab.


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Figure 8. Net diagnostics tab in the System menu

2. To use the Ping tool, go to the Ping area and proceed as follows:

• Use the Ping address field to enter the IPv4 address to be pinged.

• Tick the Use predefined values box if you want to use the default ping parameters (64data bytes and 10 packets).


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• If the Use predefined values box is unchecked, you can specify custom ping parameters:data size in bytes in the Packet size field and the number of packets in the Packet countfield.

Then click the Ping button to send the ping packets to the specified address. The outputof the Ping operation will be displayed below continuously. To cancel the running Pingoperation, click the Cancel button.

3. To use the Traceroute tool, go to the Traceroute area and enter a destination host addressin the Traceroute address field. Then click the Traceroute button to start tracing the routeto that host. The output of the Traceroute operation will be displayed below continuously. Tocancel the running Traceroute operation, click the Cancel button.

Note By default, the Net diagnostics tab is visible for the operator account only. It can be madeavailable for different accounts only from the CLI and/or configuration file.

Backing up and restoring the configuration

Use the following steps to back up or restore the web interface configuration:

1. Click System > Backup to open the Backup tab.

Figure 9. Backup tab in the System menu

2. Under Settings backup:

• In order to back up the configuration, use the .. button in the Save to file field to downloadthe current web interface configuration to your hard drive.

• In order to restore the configuration, use the Browse button next to the Restore fromfile field to browse to the backup file location on your hard drive and then click Upload toupload this file. If the upload completes successfully, a success message will pop-up.

3. Confirm the restore by clicking the Save button on the bottom bar.

After applying this change with the Apply button, the configuration will be restored.

Rebooting the IGW

The Diagnostics tab contains the Reboot area, from which the IGW can be rebooted using theReboot button.


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Figure 10. Diagnostics tab in the System menu.

Note By default, the Diagnostics tab is visible for the operator account only. It can be madeavailable for different accounts only from the CLI and/or configuration file.


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Managing the Wi-Fi configuration

The Icotera IGW offers a rich set of Wi-Fi features, some of which can be controlled by the user’sweb interface. This section describes how to control the Wi-Fi settings from the web interfacemenu.

Managing the Wi-Fi interfaces and global Wi-Fi settings

The Interfaces submenu provides you with one or more Wi-Fi interfaces that can be configured.Use the following steps to configure the Wi-Fi interfaces:

1. Click Wifi > Interfaces to open the Interfaces tab.

Figure 11. Interfaces tab in the Wifi menu

2. Go to the area that contains the desired interface configuration. If only one interface isavailable to be configured, then the area name is Configuration. Otherwise, two areasare displayed and the relevant interface name is shown in parentheses following theConfiguration title.

3. Use the SSID field to change the SSID of your interface. SSID is the interface name you willsee when scanning for available Wi-Fi networks on your computer. It can be any combinationof letters and digits. If this field is grayed out, set the Status drop-down box to Enabled.

4. If you are going to use this interface, set the Status drop-down box to Enabled.

5. Use the Encryption drop-down box to select the type of encryption key to secure the Wi-Fi transmission between your computer and the Icotera IGW. Available choices are None,


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WEP-64, WEP-128, WPA and WPA2. Please note that None leaves the Wi-Fi interfaceunsecured and open for access from any Wi-Fi device. The recommended encryption typeis WPA2.

6. Use the Algorithm drop-down box to choose the wireless interface encryption algorithm thatwill be used for the encryption key type of WPA or WPA2. This box is active only when theEncryption drop-down box is set to WPA or WPA2.

7. Use the Encryption key field to specify your unique encryption key. If you want to displaythe key characters, check the Show wifi chars box. The encryption key can consist ofalphanumeric characters and some special characters such as ` ! @ # $ & * _ + - = [ ] : "| ? , . / . The key length varies depending on the encryption type selected. The following tableshows the dependencies between the encryption type and encryption key length.

Table 2. Icotera IGW3000 encryption keys

Encryption Encryption key length

None N/A

WEP-64 5 chars

WEP-128 13 chars

WPA 8–63 chars

WPA2 8–63 chars

8. In the Hidden field, select whether or not you want to prevent your interface from beingdetected by simple network scanning. It is recommended to leave this option set to No, sincehiding the interface doesn’t provide any layer of security.

9. Use the Fragmentation field to define the fragmentation threshold for incoming packets.

10. Use the RTS field to define the Request To Send threshold.

Important Both Fragmentation and RTS fields are intended for advanced users. It isrecommended to leave them at their default values.


The Global Settings submenu provides you with the general Wi-Fi performance settings,common for all interfaces. Use the following steps to configure them:

1. Use the Channel drop-down to set the channel number.

2. Use the Channel width drop-down to set the channel width in MHz.

3. Use the Mode drop-down box to select the available networking modes that can be used. Itis recommended to use the Auto setting, since it allows any 802.11b/g/n devices to connectto the interface. Higher performance can be achieved by switching to 802.11n or 802.11g/n.

Note The lists of available networking modes might vary depending on the CPE model.

4. Use the TX power field to specify the Tx power level (in percentage) of both wirelessinterfaces.


The WiFi interfaces can be configured for time based access through the Access Schedulemenu. The access intervals can be set for each day of the week within a 24-hour rotation.


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Figure 12. Access Schedule tab under Wifi > Interfaces menu

In order to configure the access schedule, follow the instructions below:

1. Click the WiFi > Interfaces > Access Schedule to open the Access Schedule tab.

2. Tick the Enabled box to switch on time based access on the interface.

3. Tick the Enabled boxes for the days of the week to be configured.

4. Enter the desired access intervals in the From and To fields in hh:mm format.


After applying these settings with the Apply button, the Wi-Fi interface(s) and global Wi-Fisettings will be changed. If the WiFi performance is not as expected, please follow the tipsprovided later in this section.

Access lists

Each access list provides an Ethernet layer 2 filter, which can be used to either allow or disallowparticular users to connect based on their Wi-Fi adapters’ MAC address. In order to configurethe Access list for your interfaces, complete the following steps:

1. Click Wifi > Access List to open the Access List tab.


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Figure 13. Access List tab in the Wifi menu

2. Go to the Rules area which contains the access list for your interface. If two interfaces areavailable on the IGW, then two Rules areas are displayed and the relevant interface nameis shown in parentheses following the Rules title.

3. In order to set a limit of clients connectible via wireless interfaces, tick the Client limit boxand enter the desired client limit value. The maximum value is 255 clients.

4. Use the appropriate radio button to define the desired behaviour of the access list:

• None: completely disables the access list.

• Allow: allows only the devices in the access list to connect to the interface.

• Deny: prevents the devices in the access list from connecting to the interface and allowsall the other devices to connect to it.

5. Check the appropriate check box in the Enabled column to activate the access list entry forediting. Use the following options to add the Wi-Fi device to the access list:

• Name: used for your reference. Should be set to a meaningful string that allows to identifya particular device, e.g. “my Lenovo laptop” or “my iPhone”.

• Mac Address: physical address of the wireless adapter in your device. The validaddress must be specified as a string of six octets separated by colons or hyphens, e.g.02:00:54:FF:4E:01 or 02-00-54-FF-4E-01. The method to determine this address varies


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depending on the device. For more information on how to determine this address, pleaserefer to your device manual.

• Enabled: select this check box to include the device in the current access list. Totemporarily exclude the device from the access list, deselect it.

• Clear: use this button if you want to permanently remove the device from the access list.

6. When you are finished editing your access list entries, click the Save button to save yourchanges.

After applying these settings with the Apply button, the access list configuration will be changed.

Note The maximum of allowed connected clients is 255.

Network scanning

The network scan tool enables the IGW to execute a site survey for all wireless networks in theneighborhood. As a result of this survey, a list of scanned networks is presented. In order toexecute the site survey from your IGW, complete the following steps:

1. Click Wifi > Network Scan to open the Network Scan tab.

Figure 14. Network Scan tab in the Wifi menu

2. Press the Scan button in the top-right corner of the Network Scan tab.

3. Wait for the site survey to complete. This might take up to 10 seconds and temporarily disruptall Wi-Fi communication.

4. When the site survey completes, the table of networks will display, including the followinginformation:

• SSID: the SSID of the neighboring network.

• BSSID: the BSSID of the neighboring network.

• Channel: the operating channel number of the neighboring network.

• Quality [%]: percentage signal quality of the neighboring network.

• Rate [Mbit/s]: transmission rate of the neighboring network in Mbits/s.

• Encryption: encryption type and method used by the neighboring network.

5. If you would like to refresh the table, press the Scan button again.


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Please note that the Site Survey table is cleared every time the Network Scan tab is closed.

Tips

To improve Wi-Fi performance, make sure that:

1. The configured channel does not conflict with any other 2.4 GHz Wi-Fi equipment.

2. Channel width (Wifi > Interfaces > Global Settings > Channel width) is set to 40 MHz.

3. Mode (Wifi > Interfaces > Configuration > Mode) is set to either Auto or 802.11g/n.


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Managing the network settings

The Network menu provides advanced configuration options to control the Layer 3 networkparameters of your cabled and Wi-Fi network. This menu allows to configure the IP settings ofall available interfaces, port forwarding rules, as well as the DMZ settings in your home network.

Managing the IP settings

The IP submenu contains configurable IP options of all available interfaces, both dynamic andstatic. These options are grouped into Configuration areas, each of which refers to a particularinterface. The DHCP area is also available, which allows to display dynamic DHCP leases andconfigure static ones. This area is available for all interfaces.

In order to manage the IP settings through this menu, use the following steps:

1. Click Network > IP to open the IP tab.

Figure 15. IP tab in the Network menu

2. Go to the area that contains the desired interface configuration. If only one interface isavailable to be configured, then the area name is Configuration. Otherwise, more than onearea is displayed and the relevant interface name is shown in parentheses following theConfiguration title.

3. Use the following fields to configure the IP settings for your network:

• IP type: specifies IP address resolution type. The two options are: DHCP server andStatic. The DHCP server option assigns the addresses automatically, while also allowingstatic entries to be added manually. The Static option requires the addresses to bemanually assigned to connected devices.

• IP address: specifies the IP address of your network.


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• Netmask: specifies your network mask.

• Gateway (only for dynamic IP configuration): specifies the IP address of your networkgateway.

• Wins (only for dynamic IP configuration): specifies the IP address of the Windows InternetName Service server. This server is typically used in office environments.

• Primary DNS (only for dynamic IP configuration): specifies the primary Domain NameSystem server to be used to resolve DNS queries.

• Secondary DNS (only for dynamic IP configuration): specifies the secondary DomainName System server to be used to resolve DNS queries.

• IP range: specifies the pool of IP addresses that can be allocated by the DHCP server.

• Lease time: specifies the DHCP lease renewal time in seconds. The value in this fieldmust range from 60 to 86400 and it cannot be higher than the value in the Max lease timefield. It is recommended to leave this value at its default setting.

• Max lease time: specifies the maximum time in seconds after which the DHCP lease willbe deemed expired if no renewal is done. The value in this field must range from 60 to86400 and it cannot be lower than the value in the Lease time field. It is recommendedto leave this value at its default setting.

Note For static interfaces, only the following fields are available: IP address, Netmask andGateway.

4. Go to the DHCP area to display current DHCP leases and configure new ones.

The Dynamic Leases table lists the dynamic leases obtained by the IGW clients. Availableinformation is:

• IP Address: DHCP server-allocated IP address of the client.

• MAC Address: MAC address of the client.

• Hostname: host name of the client. If the client has no host name set, an asterisk isdisplayed.

• Expires: lease expiration date and time.

The dynamic lease can be converted to a static one using the Make Static button. This willautomatically move the given lease to the Static Leases table. To refresh the content of theDynamic Leases table, use the Reload button.

The Static Leases table allows to manage the static leases on the DHCP server using thefollowing fields:

• IP Address: DHCP server-allocated IP address of the client.

• MAC Address: MAC address of the client.

• Enable: enables the static lease on the DHCP server.

• Remove: removes the static lease from the Static Leases table.

• Add: adds a static lease to the Static Leases table.

5. Click the Save button to save your changes.


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After applying these settings with the Apply button, the network configuration will be changed.

Notes

• During DHCP configuration, take special care to ensure that the IP address, Netmask,Gateway and Range settings match each other. Under normal circumstances, the IP addressand the gateway address should be the same.

• It is recommended to leave Primary DNS and Secondary DNS at their default settings, whichwill allow you to use your operator’s DNS servers. However, these addresses can be changedto use other servers, e.g. Open DNS.

Managing the port forwarding rules

The Port Forwarding submenu provides advanced options that control which services on yourhome network should be made available to the whole world. In order to configure services throughthis menu, complete the following steps:

1. Click Network > Port Forwarding to open the Port Forwarding tab.

Figure 16. Port Forwarding tab in the Network menu

2. To add a port forwarding rule, use the following fields under the solid line:

• Name: used for your reference. It should identify the kind of service provided. For example,if you want to serve Internet pages using the HTTP protocol, set this to “Web server”.

• Protocol: specifies either TCP, UDP or TCP/UDP protocol. Most Internet services useTCP, and a few use UDP. To select the correct protocol, consult the manual for the serviceyou are providing. If you are still unsure about the protocol type, select TCP/UDP.

• Ext. port: specifies the port that should be forwarded from the external (Internet) side. Tofind the right port number, consult the manual for the provided service.

• Address: specifies the IP address of the LAN side network equipment that will get therequests. If an incorrect IPv4 address is entered, the text will appear red.

• Port: specifies the private port on the LAN side. This value should usually remain the sameas the value of Ext. port. In rare cases, where a service should be available on one TCPor UDP port from the Internet side, but redirected to another port on the server providingthe actual service, these values might be different.

• Loopback: enables or disables NAT loopback for a given port forwarding rule.

• Use port range: allows to specify the forwarding rule for a range of ports (like for FTPin the screenshot above).

3. When you are finished editing the port forwarding rule entry, click the Add button to add itto the list.


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4. If you want to temporarily disable the port forwarding rule in the list, deselect thecorresponding check box in the Enable column. To permanently remove the rule from thelist, use the relevant Remove button.


After applying these settings with the Apply button, the port forwarding rules will be updated.

Managing the DMZ settings

The DMZ submenu enables the DMZ configuration in your home network. In order to configurethe DMZ through this menu, use the following steps:

1. Click Network > DMZ to open the DMZ tab.

Figure 17. DMZ tab in the Network menu

2. Use the following fields to configure the DMZ settings for your network:

• Status: enables the DMZ in your network. In order to change the DMZ settings, this drop-down box must be set to Enabled.

• IP address: specifies the IP address of your DMZ.

• Description: allows to enter an optional description of the DMZ.



Managing the services

The Services submenu enables the configuration of network services offered by the IGW. Theonly service configurable from this menu in the current version is UPnP. In order to configureUPnP through this menu, use the following steps:

1. Click Network > Services to open the Services tab.

Figure 18. Services tab in the Network menu


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2. Use the drop-down box under the UPnP tab to enable or disable UPnP.



Managing the WAN interfaces

The WAN submenu shows information about web UI user-controlled WAN interfaces operatingon the device and enables configuration of their parameters, which depend on the type of theparticular interface. In order to configure the WAN interfaces through this menu, use the followingsteps:

1. Click Network > WAN to display a list of all web UI user-controlled WAN interfaces. Thename of each of the interfaces is given in parentheses.

Figure 19. WAN tab in the System menu.

2. If the interface to be configured is a DHCP IP type WAN or virtual interface, use the followingfields:

• Vendor class type: select the vendor class type for the given interface. Available choicesare default, none and string.

• Vendor class id: specify the vendor class ID for the vendor class type of string. The stringmust be no longer than 63 characters.

3. If the interface to be configured is a WAN or virtual interface with a static IP, use the followingfields:


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• Address: enter the static IPv4 address designated for this interface.

• Netmask: enter the netmask value for this interface.

• Gateway: enter the address of the default gateway in the network.

• Primary DNS: enter the primary DNS server address.

• Secondary DNS: enter the secondary DNS server address.

4. If the interface to be configured is of PPPoE type, use the following fields:

• Username: enter the username for the interface. It must be a string no longer than 31characters.

• Password: enter the password for the interface. It must be a string no longer than 31characters.

• MTU: enter the Maximum Transmission Unit size in bytes. Acceptable values are from128 to 1492 bytes.




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Monitoring the IGW status and performance

The Status menu provides a set of tabs that can be used to monitor the status and performanceof the IGW interfaces and services. This section briefly describes the purpose and content ofeach of these tabs.

Displaying system status information

To access the system status information, click Status > System. The System tab will bedisplayed, showing the following system status information:

• CPE Model: CPE product name.

• Serial Number: unique serial number of the CPE.

• Firmware version: firmware version currently installed in the CPE.

• Uptime: time since last CPE reboot.

• Interface MAC addresses: WAN MAC, LAN MAC, Wireless MAC 1 (if set in the CPE) andWireless MAC 2 (if set in the CPE).

Figure 20. System tab in the Status menu


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Monitoring the WAN interface characteristics and statistics

To access the WAN interface information, click Status > WAN. The Summary tab of the WANmenu will be displayed, showing the WAN interface information grouped into the followingsections:

• Link: contains link speed and mode information.

• IP Info: contains WAN interface IP and MAC address information.

• Statistics: contains a table of counters providing detailed traffic statistics.

The area in which this information is displayed is entitled Summary.

Figure 21. WAN > Summary tab in the Status menu


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Monitoring the WAN interface bandwidth

To access the WAN interface bandwidth information, click Status > WAN > Bandwidth. TheBandwidth tab of the WAN menu will be displayed and the WAN interface bandwidth graph willbe rendered along with the current incoming and outgoing traffic indicator in KB/s or Kbps. Inorder to switch between bits and bytes per second, use the Switch to option above the graph.

Figure 22. WAN > Bandwidth tab in the Status menu

Monitoring the LAN interface

To access the LAN interface information, click Status > LAN. The LAN tab will be displayed,showing the LAN interface information grouped into areas, each of which refers to a particularLAN interface. This information is grouped into the following sections:

• IP Info: contains LAN interface IP and MAC address information.

• Link Info & Statistics: contains link speed and mode information, as well as counters providingdetailed traffic statistics for each LAN port.

• Leases: contains information about devices currently connected to the LAN ports. If no deviceis connected, this section is hidden.

• ARP entries: visible for operator account only, contains ARP table for the LAN ports. If nodevice is connected, this section is hidden.

If only one LAN interface is available, then the area name is Summary. Otherwise, two areas aredisplayed and the relevant interface name is shown in parentheses following the Summary title.


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Figure 23. LAN tab in the Status menu

Monitoring the Wi-Fi interface

To access the Wi-Fi interface information, click Status > Wi-Fi. The Wi-Fi tab will be displayed,showing the Wi-Fi interface information in two or three areas, depending on how many Wi-Fiinterfaces are defined in the IGW.


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If only one Wi-Fi interface is available, then the name of its information area is Summary.Otherwise, two Wi-Fi interface areas are displayed and the relevant interface name is shown inparentheses following the Summary title. The interface information area consists of the followingsections:

• General: contains general information about the Wi-Fi interface, such as its SSID, mode ofoperation, current channel, whether the SSID is hidden, and the interface status.

• IP Info: contains Wi-Fi interface IP and MAC address information.

• Stations: contains information about the clients connected to the Wi-Fi interface, such asreceived and transmitted bytes and packets, transmission retries an failures, signal strengthand transmission rate. If no device is connected, this section is hidden.

• Leases: contains information about the IP addresses granted from the Wi-Fi interface to theconnected clients. If no device is connected, this section is hidden.

• Wi-Fi statistics: contains a table of counters providing detailed statistics on overall Wi-Fi traffic.

Figure 24. Wi-Fi tab in the Status menu


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Monitoring the VoIP service

To access the VoIP interface information, click Status > VoIP. The VoIP tab will be displayedcontaining two areas. The first area – Phone Info – contains a table with general VoIPconfiguration information for both lines. This table consists of the following fields:

• Display name: the name assigned to a given line that is displayed on a remote phone as acaller ID.

• Hook: current hook status of a given line.

• Registration: current SIP registration status of a given line. If the given VoIP line is a duplicateof another, the register state displayed for this line is Duplicate.

• SIP Proxy: current SIP proxy set for a given line.

The second area – Call Log – contains a log with detailed call history information. The call logdisplays the following information for each call:

• Time: date and time the call was established.

• Direction: call direction. This can be one of the following: Outgoing, Incoming, or Local.

• From: calling party number.

• To: called party number.

• Duration: call duration, displayed as hh:mm:ss.

• Status: call status. This can be one of the following: Answered, Failed, Busy, No Answer, orUnknown.

Figure 25. VoIP tab in the Status menu


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Monitoring the CATV service

To access the CATV interface information, click Status > CATV. The CATV tab will be displayedcontaining the following fields:

• Status: indicates whether the CATV service is enabled or disabled on your IGW.

• Package: indicates the number of the frequency package defined for CATV filter. 0 indicatesthat no filtering is enabled.

• Signal: indicates whether the CATV input signal is detected.

• Power level: indicates the current CATV signal power level in dBm. The font colour reflects thecolour of the CATV LED. If the CATV signal power is sufficient, the power level value is green.Otherwise, if the signal power is lower than the desired threshold, the value is displayed in red.

Figure 26. CATV tab in the Status menu

Monitoring the network services

To access the network service information, click Status > Services. The Services tab will bedisplayed containing one or two tabs, depending on the privileges of the account that displaysthe web UI:

• The UPnP tab - visible for both the operator and user account - displays the current UPnPservice status and monitoring information. The UPnP Status field indicates whether the UPnPservice is enabled or disabled on the IGW.

If UPnP is enabled on the IGW and certain ports are forwarded with UPnP, the relevant tableis displayed that includes the following fields:

– Protocol: indicates the protocol of the forwarded service.

– Port: indicates the forwarded port.

– Dest. IP: indicates the IP of the client on which the forwarded service runs.

• The TR069 tab - visible for the operator account only - displays the current TR-069 servicestatus and monitoring information grouped into two areas. The General area includes basicinformation about the TR-069 service:

– Status: indicates the current TR-069 status (Running, Not Running or Disabled).

– ACS URL: indicates the ACS address (URL, not obtained or invalid).

– Port: indicates the port used for TR-069 communication between the IGW and ACS.

– Filter: indicates the name of the filter that supports the TR-069 traffic.

The Periodic inform area includes information about the periodic TR-069 connection attempts:

– Status: indicates the current status of periodic TR-069 connection attempts (Enabled orDisabled).


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– Interval: indicates the configured interval (in minutes) in which the TR-069 client will attemptto connect to the ACS.

Figure 27. Services tab in the Status menu


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Displaying the log information

The log information in the web UI is available for the operator account only. To access the IGWlog information, click Status > Log. The Log tab will be displayed containing the current IGWlog information. The refresh rate of the log window can be changed using the radio buttons inthe Refresh every field under the log window.

Figure 28. Log tab in the Status menu


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Saving, applying and discarding changes

To apply all the changes saved during the current session to the IGW3000 configuration, use theApply button in the bottom bar and wait for the “Please wait” progress bar to disappear. This cantake up to 2 minutes. To discard all the changes saved during the current session, use the Logout button on the right side of the main menu.

To save the changes made on the current tab, use the Save button in the bottom bar. To discardall of them, use the Reset button in the bottom bar. Please note that if you switch to another tabwithout saving your changed settings, they might be reverted back to their original values.


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Logging out from the web interface

When you are sure that you have applied all the necessary changes to the IGW3000configuration, you can log out from the web interface using the Log out button on the right sideof the main menu.

Figure 29. Location of the Log out button in the main menu

You can also use this button to discard all the configuration changes saved during the currentsession if you decide not to apply them.

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The information contained in this document represents the current view of Icotera on the issues discussed as of the date of publication.Because Icotera must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Icotera, andIcotera cannot guarantee the accuracy of any information presented after the date of publication.

This white paper is for informational purposes only. Icotera MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT.

Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of thisdocument may be reproduced, stored in, or introduced into a retrieval system, or transmitted in any form or by any means (electronic,mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Icotera

Icotera may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in thisdocument. Except as expressly provided in any written license agreement from Icotera, the furnishing of this document does not giveyou any license to these patents, trademarks, copyrights, or other intellectual property.

© 2014 Icotera. All rights reserved.

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