user guide ixpand™ base - images-na.ssl-images · pdf file• microsoft® fat and...
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WesternDigitalTechnologies,Inc.
951SanDiskDrive,Milpitas,CA95035
WesternDigitalTechnologies,Inc.isthesellerofrecordand
licenseeintheAmericasofSanDisk®products.
©2017WesternDigitalCorporationoritsaffilaites.Allrightsreserved
USERGUIDE
iXpand™Base
Introduction• Overview• Specifications• Compatibility
GettingStarted•ConnectingtoiPhone
Applications• GettingStarted• AppOverview• BackUpandRestore• ViewFiles• FileManagement• Sharing• Multi-User• OfflineMode• Firmwareupdate
Troubleshooting&Support• SDCardFull• ImportantNotifications• In-AppSupport• OnlineSupport
InstructionalIcons
Warning
Information
QuickTip
Introduction
iXpand™BaseOverview
TheperfectcompanionforyouriPhonedevice,theiXpandBaseprovidesaconvenientwaytoregularlybackupyourphotosandvideoswithouthavingtoworryaboutrecurringmonthlyfeesoronlineprivacyrisks.TheiXpandBaseautomaticallybacksupallyouriPhonephotosandvideosduringyournormal,everydaychargingprocess,withnorecurringmonthlyfeesandnoworriesaboutonlinesecurity.Withupto256GBofstorage,theiXpandBaseoffersplentyofroomtosaveyourfilesintheiroriginalquality.Designedforeverydayusewithano-sliptop,asturdyBase,and
Figure:iXpandBase
PowerAdaptor
InserttheLigteningConnectortoBackupandCharge
awrap-aroundgroovetokeepyourLightningconnectortidy.TheiXpandBaseisalsoengineeredforconvenience,deliveringfast-chargingcapabilitiesandacompanionappforrestoringyourcontenttoyouriPhonedevice.
AutomaticallyFreeupSpace!• AutomaticallybackupyouriPhone’sphotos,videosandcontactseverytimeyou
charge.SimplyplugintheLightningconnector,restyourphoneontheiXpandcasesurfaceandyoucaneasilymovephotos,videosandcontactsoffyourdeviceandontotheiXpandBase.Fromthere,youcantransferthefilesontoaMaccomputerorPCorstorethemonthedrive.
ViewOriginalQualityPhotos• KeepyourphotosandvideosrightontheiXpandBaseatoriginalqualitywithout
worryingaboutrecurringmonthlyfeesChargewhileyoubackup• TheiXpandBaseisalsoengineeredforconvenience,deliveringfast-charging
capabilitieswhileyoubackupyourcontentSturdyanddesignedforeverydayuse• TheiXpandBaseisdesignedforeverydayusewithano-sliptoptoholdyourphone
andawrap-aroundgroovetokeepyourcabletidy.USB2.0SpeedTransfers• Plugthedriveintoyourcomputer’sUSBportandyoucantransferfilestoyour
PC/MaciXpandBaseMobileApp• AvailablefromtheAppStoreonlinestore,theiXpandBaseappmakesiteasyto
manageyourphotos,videosandcontacts.Italsoenablesyoutoeasilyrestoreyourbackedupphotos,videosandcontactstoyournewiPhonedevice
Specifications
• Interface:LightningandUSB2.0connectors
• Dimensions:25.36x101.00x107.00mm
• Microsoft®FATandexFAT(for128and256GB)Support
WorksWith
iPhone5,iPhone5c,iPhone5s,iPhone6,iPhone6Plus,iPhone6s,iPhone6sPlus,iPhone7,iPhone7Plus,iPhoneSE,iPadAir,iPadmini,iPadmini4,iPadPro12.9",iPadPro9.7"iPadwithRetinadisplay,iPod®5thGenerationandnewer,withLightningconnectorandiOS10andhigher
Windows8,Windows8.1,Windows10,MacOSXv10.8andhigher
OnlineupdatedcompatibilitylistURL:https://kb.sandisk.com/app/answers/detail/a_id/17174/~/ixpand-flash-drive-compatible-host-devices
GettingStarted
ConnectingiPhonetoiXpandBase
PhysicalConnection
IntheboxyouwillfindaniXpandBasewithapremium,sturdymetalbody,along
withfastchargerwith6ftcableandanUltraSDcard(32,64,128&256GB).Connect
thecabletoawalloutletononesideandtotheMicroUSBslotintheiXpandBaseon
theother.NowtheBaseisconnectedtopower.
1. TurntheiXpandBaseonthebacksideandyouwillseetheslotforaUSBport
2. TakeyourLightningcable(notincluded),inserttheUSBsidetotheslotprovided
(asshownintheFig.1)
SDCardSlot(CardprovidedwithDevice)
15Watt(3Amp)fastchargerwith6ftcable
MicroUSBslot
3. WrapyourLightningcablealongthewrap-aroundgroovetokeepyourcabletidy
andnightstandclutter-free(asshowninFig.2)
4. InserttheLightningsideofthecabletoyouriPhonedevice.Nowyouarereadyto
usetheiXpandBase(asshowninFig.3).
InstallingtheAppandSetup
Whenyou’veconnectedtheiXpandBasetoyouriPhoneyouwillbepromptedto
installthecompanioniXpandBaseapp,ifnot,searchfortheiXpandBaseappinthe
AppStoreonlinestore.
1. Onthescreen,select“AppStore”.
Figure1 Figure2 Figure3
2. Installthe“iXpandBase”appfromtheAppStoreonlinestore.
3. Clickontheappicon
Applications
GettingStarted
TheiXpandBaseisdesignedforyourease.Aftergettingstarted,youwillbeableto
backupyourphone’scontentswhileitcharges.
1. LaunchtheiXpandBaseApp
2. AccepttheLicenseAgreement
3. Provideaccesstophoto,contactsandnotifications
Andyouareallsettogo!
AppOverview
TheHomescreenallowsyoutoquicklyviewyourbackedupcontentaswellasthemain
tasksthatcanbecompleted.Thenotificationbellatthebottomrightcornerletsthe
userknowifthereisanycriticalactionthatneedstobeperformed.Bypressingthebell
youcanaccessthesenotificationswhichwillallowthemtododifferenttasks.
Toaccessquicklytothecriticalnotifications-whenthebellhasareddoton it.
Settings
BackupandRestoreFiles
BackingUpPhotos&Videos
BackUpandRestoreselectionwithintheappallowsyoutokeepyourmemoriessafe
whilegivingyouaccesstothiscontent.Onceyouhaveallowedaccess,youriXpandBase
isreadytobackupthephotos,videosandcontactsautomatically.Assoonasyour
iPhone/iPaddeviceisconnectedtoiXpandBase(providedtheBaseisconnectedto
power),itwillstartchargingwhilealsolaunchingabackgroundfunctiontoscanand
startbackingupcontentfromyourphonewithoutevenaccessingtheapp.Youwillseea
notification“Backupstarted”.
SincetheiXpandBaseappbacksupthecontentwithoutevenlaunchingit,itgivesyouahasslefreeexperience.Whilethedevicecanworkwithoutanyuserinteraction,youcanstillopentheapptoverifyprogressandasuccessfulbackup.
Youcanalsopausethebackupatanytimebytappingonthepausebutton.
BackingUpmaytakelongerthannormalthe1sttime.Oncesetup,onlynewlyadded
fileswillbecopiedtotheiXpandBase.
RestoringPhotos,Videos&ContactstoaNewiPhone
YoucanchoosetodoafullorselectiveRestoreusingyouriXpandBase.TheRestore
functionalitywillbeperformedusingthealreadyexistingfoldersonyourBase.
1. LaunchtheiXpandBaseApp
2. GotoSettings(topleftcorner) >“Restore”
3. Choosethedeviceinwhichyouwouldliketorestorethecontentfrom
4. Tapon“Select”onthetoprightcorner
5. “SelectAll”orselectthespecificphotosandvideosyouwouldliketorestore
6. Tapon“Restore”onthebottomofthescreen
Warning:PhotosandcontactswiththesamenamewillbeduplicatedtoyourCameraRollwhenrestored
Warning:Contactrestorewillonlyrestoreyourlatestcontactbackup
ViewFiles
ViewingFilesontheiXpandBaseoriPhoneoriPadDevice
Oncepictures,videosandcontactshavebeenbackedup,youcanviewthem.
1. OpentheiXpandBaseApp*
2. Choosefromtheslidebaratthebottomofthescreenwhichtypeoffileyou
wanttoviewyourfilesin
When“Gallery”isselected,youcanviewonlythephotosandvideoscontained
ontheiXpandBasewillbeshown.When“Contacts”isselected,allcontacts
backedupontheiXpandBasewillbevisible.Asseenbelow:
*YoucanonlypreviewfilesifyourphoneisnotconnectedtotheiXpandBase,see
AppOfflineModeformoreinformation.
ViewSpecificPhotos&Videos
GalleryScreen ContactScreen
1. PlugtheiXpandBasetoyouriPhoneoriPaddevice.
2. Tapthephotoorvideoyouwanttoviewfromthemainscreen,theappgives
youtheabilitytozoominthephotos
• ThisappalsohastheabilitytobackupLivephotos
• Theusercanswipeleftorrighttobrowsethroughthegallery
SupportedfileformatsforPhotos
BMP,TIF,TIFF,JPG,PNG,GIF,XBM,ICO,TGA
SupportedfileformatsforVideos
AllthenativelysupportediPhonevideos
FileManagement
UseyouriXpandBaseandiXpandBaseapptotransferandmanagefilesbetween
youriPhone,PCandMaccomputer.
CopyfilesbetweenPCandiXpandBase
CopyingfilesbetweenyourPCandyouriXpandBaseisasimplewaytotransferyour
filestoyourcomputer.
1. TaketheSDcardoutoftheiXpandBase
2. PuttheSDcardinotthePC’sSDcardslot*
3. OpentheComputerfolderonyourPC(Fig1)
4. OpentheSDcardfolder
5. IftheiXpandBasehasperformedapriorbackupthenitwillcontaincontent,
whichwillbedividedinPhotos,VideosandContactsfolder(Fig2)
6. DraganddropvideosandphotosbetweenyourcomputerandtheSDcard
folder(Fig3)
7. Oncefiletransferisdone,ejecttheSDcardfromfinder.
8. PlaceSDcardbackintotheBaseiXpandBaseiXpandBaseiXpandBase.
*IfyourPCdoesnotcontainaSDcardslot,useanexternalmemorycardreaderto
accessyourfilesonyourcomputer
CopyfilesbetweenMaccomputerandiXpandBase
1. TaketheSDcardoutoftheiXpandBase
2. PuttheSDcardintoyourMac’sSDcardslot*
3. TheSDcardwillmountontheMacdesktop(Fig.1)
4. ClickontheSDCardicononyourMacdesktop(Fig.2)
5. DragandDropfilesfromtheiPhone>Contacts/Photos/VideosfolderstotheMac
desktop(Fig.3)
6. Oncefiletransferisdone,ejecttheSDcardfromfinder
7. PlaceSDcardbackintotheBaseiXpandBaseiXpandBaseiXpandBase
OR
Fig.1 Fig.2 Fig.3
1. TakeamicroUSBCable
2. ConnectoneendtoiXpandBaseandtheotherendtoUSBslotofMAC/PC
computer
*IfyourPCdoesnotcontainaSDcardslot,useanexternalmemorycardreaderto
accessyourfilesonyourcomputer.
DeleteFiles
1. ConnecttheiXpandFlashBasetoyouriPhoneoriPaddevice.
2. Onceonthemainscreen,press“Select”onthetoprightcorner
3. Youcan“SelectAll”orselecttheonesthatyouwanttodelete
4. Taponthetrashcanicon
Sharing
YoucansharefilesfromyouriXpandBasetomanydifferentplatformsincluding
FacebookandInstagramfromwithintheapp.
Howtoshare
1. ConnecttheiXpandBasetoyouriPhoneoriPaddevice
2. Selectthephotoorvideoyouwanttoshare
3. Taptoopenthecontentyouwanttoshare
4. Select atthebottomofthescreen
5. Choosethedesiredupload/shareoption
Multi-User
TheiXpandBasehasthecapabilitytosupportmultipleusers.Simply,pluginanyofyour/familymember’s/friends’devicetotheiXpandandletitbackupthefiles.Theapplicationauto-detectsnewphonesandtheiXpandBaseseperatesbackupsintodifferentfoldersaccordingly.
WhenyoupluginyourSDcardfromtheiXpandBasetoyourcomputer(seeFileManagementformoreinformation),youwillbeabletodifferentiatebetweenthedifferentdevicesthatwerebackedupontheiXpandBase(SeeFig.1)
RestoringwithMulti-Users
Restoringyourdevicewithmulti-userisverysimilartorestoringyourdevicewith
onlyoneuser.
1. GotoSettings(topleftcorner) >“Restore”
2. Choosewhichdeviceyouwanttorestore
3. Tapon“Select”atthetoprightcornerofthescreen
4. “SelectAll”orselectthespecificphotosandvideosyouwouldliketo
restore
5. Tapon“Restore”atthebottomofthescreen
Fig.1
AppOfflineMode
EvenwhenyouarenotconnectedtotheiXpandBase,theapphasthecapabilityto
informyouaboutthestatusofyourlastbackup,sothatasauseryouhavethe
confidence/knowledgethatyourcontentissafe.Andyoucangoaheadanddelete
andfreeupmemoryspaceofyouriPhone/iPaddevice.Theredstatusbaratthetop
ofthescreenwillgiveyouthestatus.
DeviceFirmwareUpdate
SanDiskrollsoutregularappupdatestoconstantlyimprovetheuserexperience.
WhenafirmwareupdateisavailableandthedriveisconnectedtoaniPhoneoriPad
device,youwillseeapromptintheapp.
DONOTdisconnectthedrivewhileappupdateisinprogress.
Troubleshooting&Support
iXpandBaseSanDiskUltra®SDCardisFull
IfyouriXpandBase’sUltraSDcardisfullthereareacoupledifferentwaystogoabout
fixingthis.
1. Copyyourfilestoadrive/Mac/PC(seeFileManagement>CopyfilesbetweenPC
anddrive/CopyfilesbetweenMaccomputeranddrive)
2. Use/purchaseahighercapabilitySDcardandputitintheiXpandBase
3. TakeaMicroUSBCableTypeandconnectoneendtoiXpandBaseandtheother
endtoUSBslotofMAC/PC
ImportantNotifications
Pressonthebelliconatthebottomrightcornerandswipethrough(lefttoright).Followingaresomeofthepossiblenotificationsyoucansee.
1. WhenthereisanerrorwiththeSDcard
2. WhentheiXpandBaseisalmostfull.
iXpand Base is Full! Max Storage reached on iXpand Base.
3. WhenyouwanttoviewthememorystatusonyourPhoneandDevice(thisisnot
acriticalnotification)
4. Whenyoudidnotsetthepermissionstoallowaccesstoyourfiles
5. Whenyourdevicedoesnothaveenoughspace,theiXpandBasewillenacta
partialrestore,whereitwillrestoreasmuchinformationaspossible
iXpand space remaining
iXpand space remaining
Thesenotificationsprovidequickaccesstostatus,recommendationsand
troubleshootingthataresometimescriticaltotakefornormalfunctioningoftheiXpand
Baseapp.
InappSupport
GotoGotoMenu >HelpCenter.ToaccesstheOpeningwalkthrough,Getting
startedguideandOnlinesupport.
OnlineSupport
ThesupportpageforiXpandflashdriveisavailableat:
https://kb.sandisk.com/app/answers/detail/a_id/20317
SanDisk,theSanDisklogo,SanDiskUltra,andiXpandareregisteredtrademarksor
trademarksofWesternDigitalCorporationoritsaffiliatesintheUSand/orother
AppStore,iPad,iPadAir,iPadmini,iPadPro,iPod,iPhone,Lightning,LivePhotosare
trademarksofAppleInc.,registeredintheUSandothercountries.Allother
trademarksarethepropertyoftheirrespectiveowners.
restore
iPhone5,iPhone5c,iPhone5s,iPhone6,iPhone6Plus,iPhone6s,iPhone6sPlus,iPad
Air,iPadmini,iPadmini4,iPadPro,iPadwithRetinadisplay,iPod5thGenerationand
newer;iXpanddriveappandiOS8.2required.
Supportfor.WMV,.AVI,.MKV,.MP4,.MOVvideoformats.DRM-protectedcontentcannotbe
streamed.Checkwiththecontentproviderforplaybackrestrictions.
Upto40MB/sread.Writespeedslowerandvarybycapacity.USB2.0supportrequired.Basedon
internaltesting;performancemaybelowerdependinguponhostdevice.1MB=1,000,000bytes.
1GB=1,000,000,000bytes.Actualuserstorageless.
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.InternationalRegistrationNumbers:IC:ICES-3(B)/NMB-3(B)KCC:MSIP-REM-TAD-SDIX30BSM:D32197WesternDigitalTechnologies,Inc.
951SanDiskDrive,Milpitas,CA95035
WesternDigitalTechnologies,Inc.isthesellerofrecordandlicenseeinthe
AmericasofSanDisk®products.
©2016WesternDigitalCorporationoritsaffiliates.Allrightsreserved.