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SafeEntry NRIC User Guide v1.0.12

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  • SafeEntry NRIC User Guide

    v1.0.12

  • SafeEntry NRIC User Guide1.0 About SafeEntry 1.1 What is SafeEntry NRIC 1.2 How to sign up for SafeEntry NRIC

    1.3 How to sign up for SafeEntry NRIC (businesses not registered with ACRA)

    4.0 Resolving error 4.1 See visitor count: Update branch error 4.2 See visitor count: Create new branch error

    4.3 Reset camera permission for iOS and Android if your NRIC scanner is having issues

    6.0 More information 6.1 Get more information on SafeEntry for businesses in construction, marine and process work sites

    2.0 For first time users: how to set up SafeEntry 2.1 Start using SafeEntry for your business 2.2 How to find your branch code 2.3 Set up SafeEntry NRIC to use with a smartphone 2.4 Set up SafeEntry NRIC to use with PC and barcode scanners

    3.0 Check your visitor count 3.1 Check the total number of people that have visited a branch of your Business 3.2 Update or edit branch details for your business 3.3 Remove or delete a branch of your business

    5.0 SafeEntry with TraceTogether 5.1 Best practice for scanning TraceTogether Token 5.2 Find out if your barcode scanner is compatible With TraceTogether Token QR code scanning

    New

  • What is SafeEntry NRIC

  • What is SafeEntry NRIC, how do I get SafeEntry QR?

    SafeEntry with NRIC

    SafeEntry NRIC is recommended for high-traffic venues. It

    is also recommended for venues which have a significant

    number of visitors who may not be digitally-savvy, or do not

    have newer phone models and data connectivity.

    To register for SafeEntry NRIC, please visit

    https://www.safeentry.gov.sg/registrations/new

    Or visit this section for more details.

    SafeEntry with QR

    SafeEntry QR is more suitable for venues with lower traffic.

    Businesses may choose to provide both SafeEntry modes where

    resources allow, in order to cater to visitors who do not have a

    mobile phone and/or their NRIC with them.

    If you wish to get QR code for SafeEntry instead, please visit

    https://www.ndi-api.gov.sg/safeentry as you will not receive a QR

    code if you had previously only signed up for SafeEntry NRIC.

    https://www.safeentry.gov.sg/registrations/newhttps://www.ndi-api.gov.sg/safeentry

  • How to sign up for SafeEntry NRIC

  • How to sign up for SafeEntry NRICStep 1: Log on to https://safeentry.gov.sg

    Click ‘Get started’

    https://safeentry.gov.sg

  • How to sign up for SafeEntry NRICStep 2: Click “Register your Business”

    Click “Register your Business”

  • How to sign up for SafeEntry NRICStep 3: Click “Go to CorpPass” to use your CorpPass details to register

    Click “Go To CorpPass”

  • How to sign up for SafeEntry NRICStep 4: Click “Log in with CorpPass”

    Click “Log in with Corpass”

  • How to sign up for SafeEntry NRICStep 5: Enter your CorpPass credentials and log in

    Click “Login”

  • How to sign up for SafeEntry NRICStep 6: After logging in with CorpPass, complete and submit the request form

    Click “Submit”

    Complete the form

  • How to sign up for SafeEntry NRICStep 7: After submitting your request, you will receive an update within 24 hours. You may return to the SafeEntry homepage

    Click on “Return to home”

  • How to sign up for SafeEntry NRICStep 8: Once your account has been approved, you will receive a email titled “Account approved! Welcome to SafeEntry”

    Use your approved business name and business email to log in to your account

  • How to sign up for SafeEntry NRIC (for businesses not registered with ACRA)

  • Sign up for SafeEntry if your business is not registered with ACRA

    Step 1: Log on to https://safeentry.gov.sg

    Click ‘Get started’

    https://safeentry.gov.sg

  • Sign up for SafeEntry if your business is not registered with ACRA

    Step 2: Click “Register your Business”

    Click “Register your Business”

  • Sign up for SafeEntry if your business is not registered with ACRA

    Step 3: Click on Email tab and fill in your business name and email, then submit your request

    Step 1: Click “Email” tab

    Step 2: Complete the form

    Step 3: Click “Submit”

  • Sign up for SafeEntry if your business is not registered with ACRAStep 4: Complete the registration form with supporting documents and other details and submit

    Click “Submit”

    Complete the form

    Note:

    For Proof of ownership, please attach a photo that proves your affiliation to the business. It can be your namecard, contract or a bill that bears the company name or address. See the full list of accepted documents here

    ACRA/Bizfile printout is not a valid supporting document

    https://safeentry.zendesk.com/hc/en-us/articles/900000796063-What-supporting-documents-can-I-provide-for-SafeEntry-NRIC-registration-https://safeentry.zendesk.com/hc/en-us/articles/900000796063-What-supporting-documents-can-I-provide-for-SafeEntry-NRIC-registration-

  • Sign up for SafeEntry if your business is not registered with ACRA

    Step 5: After submitting your request, you will receive an update within 36 hours. You may return to the SafeEntry homepage

    Click “Return to home page”

  • Use your approved business name and business email to log in to your account

    Sign up for SafeEntry if your business is not registered with ACRAStep 6: Once your account has been approved, you will receive a email titled

    “Account approved! Welcome to SafeEntry”

  • Start using SafeEntry: Add a branch

  • Start using SafeEntry for your business: Add a branchStep 1: Log in to your account @ https://safeentry.gov.sg/logins/new

    using your registered business name and email

    Log in credentials Enter details and

    click “login”

    https://safeentry.gov.sg/logins/new

  • Step 2: Enter One-Time Pin (OTP) sent to your business email.

    Enter OTP and click “Submit”

    Start using SafeEntry: Add a branch

    Click “Resend OTP” if you did not receive your OTP

  • Step 3: Click “add a branch” to get started

    Click “Add a branch”

    Note:You will need to add at least 1 branch to get started. What is a branch? It is simply a business location where you will be using SafeEntry.

    If your business only has 1 location, you will only need to add 1 business premise. If you’re using SafeEntry at more than 1 location, you can create multiple “branches”.

    Regardless of the number of entrances and exits at a single location, you will only need to create 1 branch for it and use the same branch code to scan visitors.

    Start using SafeEntry: Add a branch

  • Step 2) Enter your business name

    Step 4 Part 1: Complete the form to set up a branch for your business

    Start using SafeEntry: Add a branch

    Step 1) Select a business category

    Step 3) Select QR App Id that matchesYour branch name.

    If you don’t see the App ID you are looking for, Select “No QR check-in at this branch”

    Select “QR code not created yet” only if you you are sure you do not have a QR code for this branch

  • Step 5) Enter unit number for your branch

    Step 4 Part 2: Complete the form to set up a branch for your business

    Start using SafeEntry: Add a branch

    Step 4) Ensure postal code and address are correct to help make contact tracing easier

    Step 7) Enter the maximum amount of visitors allowed at this location at any one point of time

    Allowable visitor capacity calculationVisitor capacity is calculated based on occupant load per square meter of usable space.

    For more information, please visit URA Safe Distancing guidelines

    Unit number formatEnter unit number in the format of #01-01 or #B1-03. If your branch spans across multiple unit number, enter #01-01, #01-02,#03-03

    Step 6) Enter your business’s operating hours, leave as default if your business operates 24 hours

    Step 8) If you want to reduce crowds at your site, check “Enable crowd restrictions”

    Step 9) Check “Share crowd data on SpaceOut” if you want members of public to be able to check the crowd level at your location on SpaceOut.

    DO NOT CHECK THIS unless you are a CMP work site or construction-related business that is required to enable visitor restrictions at your work site

    Step 10) Create branch

    https://www.ura.gov.sg/Corporate/Guidelines/Circulars/ja-01https://www.spaceout.gov.sg/

  • Start using SafeEntry: Add a branchStep 5: After creating your branch, share the branch code staff handling check-ins at the location

    Branch code

    Copy set up link

    Note:The branch code is unique to each branch.

    Share this code along with the set up link with staff handling visitor check-ins at the location by clicking on the copy button

    To start checking in visitors, they can click the link and enter the code.

  • How to find your branch code

  • How to find your branch codeStep 1: Log in to your account @ https://safeentry.gov.sg/logins/new

    using your registered business name and email

    Log in credentials Enter details and

    click “login”

    https://safeentry.gov.sg/logins/new

  • Step 2: Enter One-Time Pin (OTP) sent to your business email.

    Enter OTP and click “Submit”

    How to find your branch code

    Click “Resend OTP” if you did not receive your OTP

  • How to find your branch codeStep 3: After log in, you will find the branch code on your dashboard

    Branch code

    Note:

    The branch code is generated after you

    create a branch

    After your branch has been created, you will be able to see

    the branch code on your dashboard.

    Share the branch code along with this link:

    (https://www.safeentry.gov.sg/logins/new_clicker_login)

    with staff handling visitor check-ins at the location. They

    can access the link and use the branch code to start

    receiving visitors.

    https://www.safeentry.gov.sg/logins/new_clicker_login

  • How to Set up SafeEntry NRIC to use with a smartphone-based camera scanner

  • Step 1: Launch your mobile browserNote:

    If you are an Android user:

    Please make sure you are using Chrome and, if that

    doesn’t work, try Firefox.

    If you are an iOS user:

    Please make sure you are using Safari. The barcode

    scanner library that we use only works on Safari for iOS

    devices due to Apple’s restrictions.

    The scanning function does not work on Chrome, Firefox,

    other third party browsers. It also does not work on

    in-app Safari (this might happen if you click the SafeEntry

    link from within another app).Image credits: itpro.co.uk

    How to Set up SafeEntry NRIC to use with a smartphone

  • Note:

    You can get your branch code after setting up a business

    premise.

    Don’t know where to find the code? Ask your

    management or admin to log onto this link:

    https://safeentry.gov.sg/logins/new or visit this section

    for more details.

    Step 2: Log on to https://www.safeentry.gov.sg/logins/new_clicker_login

    Enter the branch code provided to you.

    How to Set up SafeEntry NRIC to use with a smartphone

    Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front entrance” When complete, click “Login” to start checking in visitors.

    https://safeentry.gov.sg/logins/newhttps://www.safeentry.gov.sg/logins/new_clicker_login

  • Step 3: Select a traffic flow. Choose between “Entry (Check-in)” or “Exit (Check-out)”

    How to select a traffic flow:

    Click on “Switch” if you need to change from “Entry (Check-in)” to

    “Exit (Check-out)” modes.

    Use “Entry (Check-in)” to scan visitors entering the location.

    Select “Exit (Check-out)” to scan visitors leaving the location.

    Note: In order for visitor count to be accurate, you will need to set up

    “Scan Exit” to scan visitors leaving the location.

    Please ensure you do not use multiple tabs on your mobile browser

    to concurrently scan both entrance and exit for visitors as it will

    cause issues to the scanning function on your smartphone

    Step 1) Click on "Switch" to toggle Scan Entrance or “Scan Exit Setup

    Traffic flow selected

    Step 2) Select “Scan NRICs” to use Smartphone to scan NRIC

    How to Set up SafeEntry NRIC to use with a smartphone

  • Step 4: Give SafeEntry permission to use the camera for NRIC scanning

    Select “Allow” when prompted by your browser to give SafeEntry permission to use the camera for SafeEntry NRIC scanner

    Note:

    If the camera permission prompt does not appear, you can

    visit this section:

    more information on how to enable camera permissions

    How to Set up SafeEntry NRIC to use with a smartphone

    #

  • Step 5a: Start scanning visitor IDs with NRIC barcodes

    If visitor entry is successfully recorded, you will see a confirmation in green along with the last 3-digits of the NRIC

    If visitor’s visitor IDs barcode is blurred or not working correctly, you will see an error in yellow

    How to Set up SafeEntry NRIC to use with a smartphone

    Start by scanning visitor IDs with their NRIC barcodes on the viewfinder

  • Step 5b: Use the manual registration for NRIC/FIN input

    If an NRIC barcode cannot be scanned, is prompting an error, or is not available, use the “Manual Registration” section to capture the ID details..

    You may also use this section to capture the passport number of Foreign ID holders.

    If visitor entry is successfully recorded, you will see a confirmation in green along with the last 3-digits of the NRIC.

    If the visitor IDs is incorrectly entered, you will see an error in yellow prompting for details to be re-entered

    Fill in ID number i.e Visitor NRIC / FIN and click on “Check-in”

    How to Set up SafeEntry NRIC to use with a smartphone

  • If a visitor is not allowed to enter based on the odd/even NRIC restriction, an alert will notify you that that they are not permitted to enter today

    If you allow the visitor to enter the premises, select Ignore and allow entry to capture their NRIC for contact tracing.

    Only select Deny entry if the visitor does not enter the premises.

    Bypass result Deny result

    Errors for “Scan NRICs” mode for smartphone

    How to Set up SafeEntry NRIC to use with a smartphone

  • How to set up SafeEntry NRIC to use with PC and barcode scanner

  • Video tutorial on setting up NRIC scanner with PC and barcode scanner

    YouTube Video tutorial: https://go.gov.sg/barcode-scanner-setup

    https://go.gov.sg/barcode-scanner-setuphttps://go.gov.sg/barcode-scanner-setup

  • Setting up NRIC scanner with PC and barcode scannerStep 1: Connect barcode scanner to PC or mobile computer

    Image credits: Eyoyusa.com

    Note:

    If you are using a mobile computer with integrated

    barcode scanner or cordless barcode scanner, you may

    not be required to perform this step.

  • Note:

    You can get your branch code after setting up a business

    premise.

    Don’t know where to find the code? Ask your

    management or admin to log onto this link:

    https://safeentry.gov.sg/logins/new or visit this section

    for more details.

    Step 2: Log on to https://www.safeentry.gov.sg/logins/new_clicker_login

    Enter the branch code provided to you.

    Setting up NRIC scanner with PC and barcode scanner

    Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front entrance” When complete, click “Login” to start checking in visitors.

    https://safeentry.gov.sg/logins/newhttps://www.safeentry.gov.sg/logins/new_clicker_login

  • Step 3: Select a traffic flow. Choose between “Entry (Check-in)” or “Exit (Check-out)”

    How to select a traffic flow:

    Click on “Switch” if you need to change from “Entry (Check-in)” to

    “Exit (Check-out)” modes.

    Use “Entry (Check-in)” to scan visitors entering the location.

    Select “Exit (Check-out)” to scan visitors leaving the location.

    Note: In order for visitor count to be accurate, you will need to set up

    “Scan Exit” to scan visitors leaving the location.

    Please ensure you do not use multiple tabs on your mobile browser

    to concurrently scan both entrance and exit for visitors as it will

    cause issues to the scanning function on your smartphone

    Step 1) Click on "Switch" to toggle Scan Entrance or “Scan Exit Setup

    Traffic flow selected

    Step 2) Select “Manual registration” to use PC and barcode scanner to check-in visitors

    Setting up NRIC scanner with PC and barcode scanner

  • Step 4: Give SafeEntry permission to use the camera for NRIC scanning

    Select “Allow” when prompted by your browser to give SafeEntry permission to use the camera for SafeEntry NRIC scanner

    Note:

    If the camera permission prompt does not appear, you can

    visit this section:

    more information on how to enable camera permissions

    Setting up NRIC scanner with PC and barcode scanner

    #

  • Step 5: “Manual registration only” mode for PC with Barcode Scanner

    Use your barcode scanner to capture worker/authorised personnel’s ID details

    If visitor entry is successfully recorded, you will see a confirmation in green along with the last 3-digits of the NRIC.

    If the visitor IDs is incorrectly entered, you will see an error in yellow prompting for details to be re-entered

    Setting up NRIC scanner with PC and barcode scanner

  • If a visitor is not allowed to enter based on the odd/even NRIC restriction, an alert will notify you that that they are not permitted to enter today

    If you allow the visitor to enter the premises, select Ignore and allow entry to capture their NRIC for contact tracing.

    Only select Deny entry if the visitor does not enter the premises.

    Bypass result Deny result

    Errors for “Manual registration only” mode for PC with Barcode Scanner

    Setting up NRIC scanner with PC and barcode scanner

  • How to check the total number of people that have visited a branch

  • Check the total number of people that have visited a branchStep 1: Log in to your account @ https://safeentry.gov.sg/logins/new

    using your registered business name and email

    Log in credentials Enter details and

    click “login”

    https://safeentry.gov.sg/logins/new

  • Step 2: Enter One-Time Pin (OTP) sent to your business email.

    Enter OTP and click “Submit”

    Check the total number of people that have visited a branch

    Click “Resend OTP” if you did not receive your OTP

  • Check the total number of people that have visited a branchStep 3: After log in, you will find the visitor count on your dashboard

    Total number of visitors for the day

    Note:

    “Total Today” visitor count is based on total number of

    visitor check-in that have been registered through

    SafeEntry.

    “Right Now” visitor count is the total number of visitors at

    your branch right now. This count will not be accurate if

    you have not implemented check-out flow. To find out

    more about how to set up your check-out flow by setting

    up an exit along with your entrance, visit this section to

    learn moreNumber of visitors currently are your premise

  • How to update or edit branch details for your business

  • Update or edit branch details for your businessStep 1: Log in to your account @ https://safeentry.gov.sg/logins/new

    using your registered business name and email

    Log in credentials Enter details and

    click “login”

    https://safeentry.gov.sg/logins/new

  • Step 2: Enter One-Time Pin (OTP) sent to your business email.

    Enter OTP and click “Submit”

    Update or edit branch details for your business

    Click “Resend OTP” if you did not receive your OTP

  • Update or edit branch details for your businessStep 3: After clicking “Manage Branch” you will be able to make changes to the branch

    Click on ‘Manage Branch’

  • Step 4: Update or edit business branch details and click “Modify Branch” to save changes

    Update or edit branch details for your business

    Enable or disable NRIC restriction

    Update crowd alert thresholds for Spaceout.gov

    Update branch operating hours

    Click ‘Modify branch’ to save your changes

    Update the total number of visitors allowed at any one point of timeUpdate branch

    name, QR code ID and address Allowable visitor

    capacity calculationVisitor capacity is calculated based on occupant load per square meter of usable space.

    For more information, please visit URA Safe Distancing guidelines

    https://www.spaceout.gov.sg/https://www.ura.gov.sg/Corporate/Guidelines/Circulars/ja-01https://www.ura.gov.sg/Corporate/Guidelines/Circulars/ja-01

  • How to remove or delete a branch for your business

  • Remove or delete your business’s branchStep 1: Log in to your account @ https://safeentry.gov.sg/logins/new

    using your registered business name and email

    Log in credentials Enter details and

    click “login”

    https://safeentry.gov.sg/logins/new

  • Step 2: Enter One-Time Pin (OTP) sent to your business email.

    Enter OTP and click “Submit”

    Remove or delete your business’s branch

    Click “Resend OTP” if you did not receive your OTP

  • Remove or delete your business’s branchStep 3: After clicking “Manage Branch” you will be able to make changes to the branch

    Click on “Manage Branch”

  • Step 4: Clicking on “Delete branch” to remove business branch

    Remove or delete your business’s branch

    Click ‘Delete branch’ to remove branch

    Click ‘Delete branch’ to confirm

    Warning:

    Deleting a branch will remove all

    data related to visitor count on your

    construction site permanently.

    If you had made a mistake in branch

    creation, please use edit or update

    branch instead to make those

    changes to retain your data.

    ##

  • How to reset camera permissions for iOS and Android if your NRIC

    scanner is having issues

  • How to re-enable camera permission for iOS and Android if your NRIC scanner is having issues

    iOS user

    Android user

  • If you are an iOS user:Step 1: Ensure you are

    accessing the website using Safari.

    You will also need to ensure that camera permissions are granted.

    How to re-enable camera permission for iOS if your NRIC scanner is having issues

    Step 2: Open the system

    Settings on the iOS

    device.

    Step 3: Scroll down and

    Choose the Safari

    browser for Settings.

  • How to re-enable camera permission for iOS if your NRIC scanner is having issues

    Step 3: In Safari Settings,

    look for “Settings for websites”

    Step 4: Select “Camera”

    Step 5: Select “Allow” to enable Camera Access on All Websites

    Step 6: You are now ready to use NRIC

    scanner on your mobile device

  • If you are an Android user:Try using Chrome and, if that does not work, try Firefox.

    You will also need to ensure that camera permissions are granted in the settings.

    How to re-enable camera permission for Android if your NRIC scanner is having issues

    Step 1:

    Open the

    Chrome app.

    Step 2: Tap the icon with

    3 dots and press Settings.

  • How to re-enable camera permission for Android if your NRIC scanner is having issues

    Step 3: Select “Site settings”

    Step 5: Tap to turn on

    camera permission.

    Step 4: Under Site

    settings, select “Camera”

    Step 6: You are now

    ready to use NRIC

    scanner on your mobile

    device

  • Update branch to see visitor count from both SafeEntry NRIC and QR

  • Update branch to see visitor count from both SafeEntry NRIC and QR

    Step 1: Log in to your account @ https://safeentry.gov.sg/logins/new

    using your registered business name and email

    Log in credentials

    Enter details and click “log in”

    https://safeentry.gov.sg/logins/new

  • Step 2: Enter One-Time Pin (OTP) sent to your business email.

    Enter OTP and click “Submit”

    Update branch to see visitor count from both SafeEntry NRIC and QR

    Click “Resend OTP” if you did not receive your OTP

  • Step 3: Click “Update” to start activating visitor count for this branch.

    Click “Update”to resolve conflict

    Update branch to see visitor count from both SafeEntry NRIC and QR

  • Step 3 part 1: Update or edit business branch details

    Update branch to see visitor count from both SafeEntry NRIC and QR

    Select QR App ID that matches the venue.

    This refers to the unique appID that is created over at SE QR portal for each venue.

    For more information on how to find QR code venue, click here

    Enter your publicly-known shopfront name to the name that people recognise i.e AI Marche Supermarket MBFC

    This will make contact tracing more effective.

    Select a business category

    https://support.safeentry.gov.sg/hc/en-us/articles/900001619266-How-to-find-my-QR-code-s-App-ID-or-venue-in-SafeEntry-QR-NDI-Portal

  • Step 3 part 2: Update or edit business branch details

    Update branch to see visitor count from both SafeEntry NRIC and QR

    Select QR App ID that matches the branch name

    Select QR code with venue name matching your branch name and location

    Select “QR code not created yet” only if you do not have a QR code for this branch as a unique QR code will be created for you.

    Ensure postal code and address are correct to help make contact tracing easier

    Enter unit number in the format of #01-01 or #B1-03. If your branch spans across multiple unit number, enter #01-01, #01-02,#03-03

    Enter your business’s operating hours, leave as default if your business operates 24 hours

  • Step 3 part 3: Update or edit business branch details and click “Modify Branch” to save changes

    Update branch to see visitor count from both SafeEntry NRIC and QR

    Enter the maximum amount of visitors allowed at this location at any one point of time

    Allowable visitor capacity calculationVisitor capacity is calculated based on occupant load per square meter of usable space.

    For more information, please visit URA Safe Distancing guidelines

    If you want to reduce crowds at your site, check “Enable crowd restrictions”

    Check “Share crowd data on SpaceOut” if you want members of public to be able to check the crowd level at your location on SpaceOut.

    DO NOT CHECK THIS unless you are a CMP work site or construction-related business that is required to enable visitor restrictions at your work site

    Click ‘Modify branch’ to save your changes

    Update crowd alert thresholds for Spaceout.gov

    https://www.ura.gov.sg/Corporate/Guidelines/Circulars/ja-01https://www.ura.gov.sg/Corporate/Guidelines/Circulars/ja-01https://www.spaceout.gov.sg/https://www.spaceout.gov.sg/

  • Create new branch to receive visitor counts from both SafeEntry QR

  • Create new branch to receive visitor counts from SafeEntry NRIC and QR

    Step 1: Log in to your account @ https://safeentry.gov.sg/logins/new

    using your registered business name and email

    Log in credentials

    Enter details and click “log in”

    https://safeentry.gov.sg/logins/new

  • Step 2: Enter One-Time Pin (OTP) sent to your business email.

    Enter OTP and click “Submit”

    Create new branch to receive visitor counts from SafeEntry NRIC and QR

    Click “Resend OTP” if you did not receive your OTP

  • Step 3: Click “Set up now” to start receive visitor counts for the QR branch code

    Click “Set up now”to create new branch

    Create new branch to receive visitor counts from SafeEntry NRIC and QR

  • Step 4 part 1: Create a branch - your visitor count will be reflected in the branch

    Create new branch to receive visitor counts from SafeEntry NRIC and QR

    Select QR App ID that matches the venue.

    This refers to the unique appID that is created over at SE QR portal for each venue.

    For more information on how to find QR code venue, click here

    Enter your publicly-known shopfront name to the name that people recognise i.e ABC Store Clarke Quay

    This will make contact tracing more effective.

    https://go.gov.sg/how-to-find-qr-code

  • Step 4 part 3: Complete your branch details

    Create new branch to receive visitor counts from SafeEntry NRIC and QR

    Select QR APP Id that matches your branch name to link your new QR code to the branch

    If you don’t see the App ID you are looking for, Select “QR code not created yet”

    Select a business category

    Step 4 part 3: Complete your branch details

    Ensure postal code and address are correct to help make contact tracing easier

    Enter unit number in the format of #01-01 or #B1-03. If your branch spans across multiple unit number, enter #01-01, #01-02,#03-03

    Enter your business’s operating hours, leave as default if your business operates 24 hours

    Enter the maximum amount of visitors allowed at this location at any one point of time

    Allowable visitor capacity calculationVisitor capacity is calculated based on occupant load per square meter of usable space.

    For more information, please visit URA Safe Distancing guidelines

    https://www.ura.gov.sg/Corporate/Guidelines/Circulars/ja-01https://www.ura.gov.sg/Corporate/Guidelines/Circulars/ja-01

  • Step 4 part 4: Create your branch

    Create new branch to receive visitor counts from SafeEntry NRIC and QR

    If you want to reduce crowds at your site, check “Enable crowd restrictions”

    Check “Share crowd data on SpaceOut” if you want members of public to be able to check the crowd level at your location on SpaceOut.

    DO NOT CHECK THIS unless you are a CMP work site or construction-related business that is required to enable visitor restrictions at your work site

    Create branch

    https://www.spaceout.gov.sg/

  • Step 4 part 5: After creating your branch, you should be able to see the visitor count

    Create new branch to receive visitor counts from SafeEntry NRIC and QR

    Total number of visitors for the day

    Note:

    The current visitor count is based on total number of

    visitor check-in that have been registered through

    SafeEntry.

    This count will not be accurate if you have not

    implemented check-out flow. To find out more about how

    to set up your check-out flow by setting up an exit along

    with your entrance, visit this section to learn more

  • Best practices for using SafeEntry with TraceTogether Token

    New

  • Best practices for using SafeEntry with TraceTogether TokenStep 1: Download and display updated poster prominently at your entrance / exit zones

    How to use the SafeEntry NRIC poster:

    1. Download the free SafeEntry NRIC poster

    2. Print (A3 size recommended)

    3. Display the posters prominently at your entrance and exit zones to

    inform visitors on:

    i) acceptable types of photo ID and TraceTogether Token, and

    ii) how to position their photo ID or TraceTogether Token for scanning,

    and

    iii) alternative types of ID if they do not have their photo ID

    4. Maintain safe practices and ask visitors to present their QR code on

    TraceTogether Token, instead of handing it to your staff.

    There is no change in the scanning process if you are already using SafeEntry applications on your mobile device. Watch this video to see a demo.

    https://support.safeentry.gov.sg/hc/en-us/articles/900000806926-Where-can-I-download-the-poster-for-SafeEntry-NRIC-for-display-at-my-business-location-https://go.gov.sg/ttt-intro

  • Best practices for using SafeEntry with TraceTogether Token

    How to set up mounted SafeEntry NRIC for visitor self-scanning:

    1. Set up a clamp for your barcode scanner as seen in

    figure 2.1 or phone mount as seen in figure 2.2 to

    securely hold smart phone or barcode scanner

    2. Attach a power bank to your mobile device if you

    are using Camera-based NRIC scanner

    3. Inform visitors to place their TraceTogether Token

    QR code or ID with barcode side onto the

    placeholder template for contactless scanning

    4. Once visitor has successfully checked-in, you will

    hear a beep soundFigure 2.1 - Self-mounted barcode scanner Figure 2.2 - Mobile phone mount on table

    Step 2: Speed up the process & maintain safe practices

    Barcode scannerPower bank

    Phone clamp / mount

    Mobile phone clamp

  • Note:

    Recording visitor data accurately will also help you

    aggregate your visitor numbers per entrance per day.

    Step 3: Record visitor data accurately: log in only once using the Entrance name (instead of your staff’s names)

    Enter the branch code provided to you.

    Best practices for using SafeEntry with TraceTogether Token

    Give a name to the entrance or exit where staff will be scanning visitor NRICs. e.g. “Front entrance” When complete, click “Login” to start checking in visitors.

  • Find out if your barcode scanner is compatible With TraceTogether

    Token QR code scanning

  • Testing out compatibility of your barcode scanner for using SafeEntry with TraceTogether Token

    Note:

    - Please note that your barcode scanner must support 2D barcodes in

    order for you to scan visitor's TraceTogether token's QR code.

    - If you have attempted to a scan a TraceTogether token QR code with

    your barcode scanner and there is no success or error message, it is likely

    that your barcode scanner does not support 2D barcode. In this case,

    please proceed to register manually.

  • Get more information for businesses in Construction, Marine and Process

    (CMP) sectors

  • More information for businesses in CMP sectors

    1. For more information on sector-specific guidelines, please visit here2. Visit SafeEntry.gov.sg for the full step-by-step guide and resources (including posters

    you can display at the scanning stations)

    - Check total number of people that have visited a construction site- How to update/edit/delete your branch- How to set up SafeEntry NRIC to use with PC and barcode scanner

    3. FAQs are also available at support.safeentry.gov.sg4. For SafeEntry technical issues, visit this link to submit a support request5. For any other operational, sector or access code related queries:

    a) Contact BCA @ https://www.bca.gov.sg/feedbackform b) Contact MOM @ https://service2.mom.gov.sg/efeedback/Forms/eFeedback.aspx

    https://covid.gobusiness.gov.sg/safemanagement/general/https://support.safeentry.gov.sg/hc/en-us/articles/900000954243https://support.safeentry.gov.sg/hc/en-us/articles/900001120166https://support.safeentry.gov.sg/hc/en-us/requests/new?ticket_form_id=900000031623https://www.bca.gov.sg/feedbackformhttps://service2.mom.gov.sg/efeedback/Forms/eFeedback.aspx