user journey looking for a security company in leeds
TRANSCRIPT
I like the feel of the words in this ad
Just what I am looking for
Vetter & Licensed Security Officers
Keep Your Building Site Secure
OK they have an office in Preston and a few offices around
the country. This looks good
I will call their Preston Office NOW
I don’t like filling forms in, just in case I get hassled.
I will fill one in if I need to download something I
can’t get any where else.
Like a training presentation that will save me some
time
For me, I need to see a clean website, I can understand. No clutter, easy to navigate and
find what I am looking for quickly.
In this case I may be able to sort out the security and site
cleaning in one go
What are the lessons? Its good to be ranked #1 in natural search
for the key word Its good to have a good clear relevant
message in a Google ad Look and feel of the site is important User experience of the site is important
Does your site and online strategy work?
What’s Missing? No sign of any testimonials No sign of any case studies No sign of any quality management systems No sign of any H&S management systems
Do you think if they implement the above, it would help them generate more leads?
To learn more about the user experience on
your site. Take a look at the
behavior flow in Google
Analytics – You can learn how to do this on our Google
Analytics lesson page