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User Manual on
Issuance of Temporary Water connection by NKDA
Service for
State-wise Rolloutof
e-District MMPin
West Bengal
TCS LTD
User ManualOn
Issuance of Temporary Water connection byNKDA Service
For
State-wise Roll Out of
e-District MMPin
West Bengal
Prepared By:TCS Ltd., Kolkata
CAUTION
This document is released by the Software Development Group for West Bengale-District project of TCS Limited.
The information contained in this document is confidential and no part of thisdocument may be reproduced, stored in a retrieval system or transmitted in anyform or by any means, electronic, mechanical, photocopying, recording orotherwise, without the prior written consent of TCS Limited.
ANY QUERIES OR SUGGESTIONS SHOULD BE FORWARDED TO:
Delivery Head – State Project, West BengalTCS Limited28, Camac Street,Kolkata – 700 016
Document Control:
Document No. TCS-WB-e-District--User-ManualVersion No. 0.1Prepared By TCS LimitedRelease DateTemplate Effective Date 28th December, 2001Template Version 05
Revision Control Information
File Name : WB _eDistrict_User_Manual_Applicant_Issuance_of_Temporary_Water_ connection_by_NKDA_0.1_13Feb17
File Creation Date
: 13/02/2017
Author(s) :Approver(s) : Mr. Tarun Kar
Sr.No.
SectionNumber
Nature of AmendmentDocument
Version No.
DocumentRelease
DateRemarks
1 - Draft 0.1Sent forReview
Table of Contents
1 INTRODUCTION....................................................................................................................... 11
1.1 Application Overview .............................................................................................................111.2 Functional Scope of the System.............................................................................................111.3 User Role and Access Rights.................................................................................................111.4 Document Usage Description.................................................................................................111.5 Related Documents................................................................................................................121.6 Customer Support................................................................................................................... 121.7 Acronyms and Abbreviations..................................................................................................12
2 APPLICATION FOR ISSUANCE OF TEMPORARY WATER CONNECTION – APPLICATION PROCESS.................................................................................................................................... 13
2.1 Login to the Application...........................................................................................................132.2 Home Page............................................................................................................................. 142.3 Apply to Services.................................................................................................................... 142.4 Apply for Issuance of Temporary Water connection by NKDA................................................152.5 Searching for Application........................................................................................................152.5.1 Applicant’s Basic Information...............................................................................................162.5.2 Address of Site..................................................................................................................... 162.5.3 Communication Address......................................................................................................172.5.4 Application Details...............................................................................................................172.5.5 Providing Civil or Structural Engineer Details.......................................................................182.5.6 Urban Designer Town Planner Details.................................................................................182.5.7 View Application Details.......................................................................................................202.5.8 Uploading Supporting Documents.......................................................................................212.5.9 Final Submission.................................................................................................................. 222.5.10 Application Acknowledgement ..........................................................................................24
3 GETTING THE CERTIFICATE FOR ISSUANCE OF TEMPORARY WATER CONNECTION BY NKDA...................................................................................................................................... 25
4 SYSTEM SET-UP...................................................................................................................... 27
4.1 System Start up Parameters...................................................................................................274.2 Master File Set-up................................................................................................................... 274.3 Business Rules ...................................................................................................................... 27
5 APPLICATION DETAILS..........................................................................................................28
5.1 Module Name.......................................................................................................................... 285.1.1 Function Name..................................................................................................................... 285.1.1.1 Purpose............................................................................................................................. 285.1.1.2 Menu Navigation...............................................................................................................285.1.1.3 User Group....................................................................................................................... 285.1.1.4 Form Layout...................................................................................................................... 285.1.1.5 Activation Options.............................................................................................................285.1.1.6 Form Description...............................................................................................................28
6 REPORTS / QUERY.................................................................................................................. 29
6.1 Report / Query Title................................................................................................................. 296.1.1 Selection Rules.................................................................................................................... 296.1.2 Description .......................................................................................................................... 296.1.3 Report / Query Layout..........................................................................................................29
7 INTERFACES............................................................................................................................ 30
7.1 Interfaces to other systems.....................................................................................................307.2 Data Files Upload / Down Load..............................................................................................307.2.1 Description .......................................................................................................................... 30
7.2.2 File Format .......................................................................................................................... 30
8 MESSAGES AND CORRESPONDING ACTION......................................................................31
List of Figures
Figure 1: West Bengal eDistrict Login Page.................................................................................13Figure 2: Home Page................................................................................................................... 14Figure 3: Apply to services............................................................................................................14Figure 4: Instruction Page.............................................................................................................15Figure 5 : Applicant’s Click On 'Apply'..........................................................................................15Figure 6: Search Applicant Details................................................................................................16Figure 7 : Applicant's Basic Information........................................................................................16Figure 8: Address of Site..............................................................................................................17Figure 9: Communication Address Entered by Applicant..............................................................19Figure 10: If the Communication address is same as previous address, select the check box for ‘Same as previous address ’.........................................................................................................19Figure 11: Application Details.......................................................................................................20Figure 12: Civil or Structural Engineer Details..............................................................................20Figure 13: Geo Technical Engineer Details..................................................................................21Figure 14: Urban Designer Town Planner Details.........................................................................21Figure 15: Inspection Date............................................................................................................22Figure 16: View Application Details Part 1....................................................................................23Figure 17: View Application Details Part 2....................................................................................23Figure 18: Uploading Supporting Documents...............................................................................24Figure 19: Uploading Process.......................................................................................................24Figure 20: Upload Confirmation for Document Upload.................................................................25Figure 21: Modifying Uploaded Document....................................................................................25Figure 22: Submitting completed Application Part 1.....................................................................26Figure 23: Submitting completed Application Part 2.....................................................................26Figure 24: Finishing Application Process Part 1...........................................................................27Figure 25: Finishing Application Process Part 2...........................................................................27Figure 26: Approved Application...................................................................................................28Figure 27: Selecting the Service Name for List of Approved Applications....................................28Figure 28: List of Approved Applications......................................................................................29Figure 29: Certificate for Issuance of Temporary Water connection by NKDA.............................29
West Bengal eDistrict Issuance of Temporary Water connection by NKDA
1 Introduction
1.1 Application Overview
e-District is the project that aims at electronic delivery of identified high volume citizen centricservices, at district and sub district level by utilizing the four pillars of infrastructure namely,SDCs, SWANs, SSDGs, Kiosks and CSCs, optimally to deliver public services electronically tocitizens at their door steps.
e-District has been envisaged by Government of West Bengal as automation of workflow andinternal processes of District Administration for providing services to the citizens. This project isof paramount importance to the State as it would help in moving towards electronic workflowsystem for the district administration and help in providing efficient individual departmentservices through Common Service Centres (CSCs) and Kiosk Centres, which would be theprimary front end channels as envisaged in the project.
1.2 Functional Scope of the System
The system is intended at electronification of the Issuance of temporary water connection.Scope of the system mainly includes application submission, Approval, CertificateGeneration and Report Generation Process. The System also allows the status inquiry forthe application Submitted and maintaining Electronic Register
System will be accessible from the following places for Issuance of temporary waterconnection service
CSC (For Application Submission) Kiosk Centre (For Application Submission) Internet (For Application Submission) Government Offices (For Application Processing Approval of the application will be done by Executive Engineer. The generated certificate willbe downloaded / printed either from CSCs, Kiosk Centre or directly from WB e-Districtportal.
1.3 User Role and Access Rights
This section describes the roles and access rights of various users that WB eDistrict Applicationsupports for the service under consideration
Role Access RightsCreate Read Update Delete
Executive Engineer
NA Submitted Request Writes Comment
Approves ApplicationNA
Surveyor NA Submitted Request
Writes Comment NA
Citizen New Request
Saved Request Request Status
Save Draft Request Update documents for
sent back applicationNA
1.4 Document Usage DescriptionTCS Limited Confidential Page: 11 of 33Version No.: 0.1 13 February 2017
West Bengal eDistrict Issuance of Temporary Water connection by NKDA
This User Manual describes the step-wise process for Issuance of Temporary Water connectionby NKDA in West Bengal eDistrict Application. It explains how the citizen can apply for theTemporary Water Connection by himself or with the help of CSC / Kiosk Operator and how theback end actors (Executive Engineer, Surveyor) approve or reject or send back the applicationafter verification.
1.5 Related Documents
Software Requirement Specifications
1.6 Customer Support
Delivery Head – State Project, West BengalTCS Limited28, Camac Street,Kolkata – 700 016
1.7 Acronyms and Abbreviations
ADM(G) Additional District MagistrateAIN Application Identification NumberALC Assistant Labour Commissioner AR Additional RegistrarASO Assistant Statistical OfficerBCW Backward Class WelfareBCWI Backward Class Welfare InspectorBDO Block Development OfficerBI Block InspectorCEO Chief Executive OfficerCSC Common Service CentreDA Dealing AgentDTO District Level Treasury OfficerDM District MagistrateE-District Electronic DistrictEO Enquiry OfficerETaal Electronic Transaction Aggregation & Analysis LayerLWFC Labour Welfare Facilitation CentreMED Municipal Engineering DirectorateMMP Mission Mode ProjectMSDG Mobile Services Delivery GatewayRLO Regional Labour OfficesSDC State Data CentreSDO Sub-Divisional OfficerSMS Short Messaging ServiceSRS Software Requirement SpecificationsSSDG State e-Governance Services Delivery GatewaySWAN State Wide Area NetworkUAIN Unique Application Identification NumberULB Urban Local BodiesWEBEL West Bengal Electronic Industry Development Corporation Limited
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WB e-District application notifies the applicant about the status of the application via SMS and
email. Similarly the approver gets notification from the system for the pending applications.
West Bengal eDistrict Issuance of Temporary Water connection by NKDA
2 Application for Issuance of Temporary Water connection – Application Process
2.1 Login to the Application
In order to log in to the West Bengal eDistrict Application, the user should open an internetbrowser, type the URL in the address bar and press Enter. West Bengal e-District Applicationlogin page appears as below:
The login page contains ‘Welcome’ message for the users of West Bengal e-District application.Login option is for Admin/ Kiosk User and Other User. The user should select the General Login.It is the default option.
The user can select the language (English/ Bengali) from the drop down. Enter User Name andPassword and type the Captcha as it appears in the screen. Press Login to enter the homepage of the application.
If the applicant is registering into the system for the first time, he/ she will have to click onCitizen Registration. If the applicant has forgotten the password, click Forgot Password.
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Figure 2.1: West Bengal e-District Login Page
West Bengal eDistrict Issuance of Temporary Water connection by NKDA
2.2 Home Page
After login to West Bengal eDistrict, the Home page appears. It shows the comprehensivelist of services under Department and District column. The Issuance of Temporary Waterconnection by NKDA is a service under the Department Category as shown below:
Figure 2.2: Home Page
2.3 Apply to Services
Click on ‘Apply to Services’ to view the list of services under different modules. The user needsto select the proper services
Figure 2.3: Apply to services
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West Bengal eDistrict Issuance of Temporary Water connection by NKDA
2.4 Apply for Issuance of Temporary Water connection by NKDA
To apply for Issuance of Temporary Water connection by NKDA, the user needs to select thecorrect option under services provided and user is directed to the Home screen which containsbasic instructions for the user as shown below:
Figure 2.4: Instruction Page
To proceed with the application the user needs to click on Apply button. The following screenappears.
2.5 Searching for Application
‘Issuance of Temporary Water connection by NKDA’ service is available only after the applicant has registered with ‘Building Plan Sanction by NKDA’. The applicant can search for an application by providing 'Building Plan Sanction No'.
Figure 2.5: Search Applicant Details
Building Plan Sanction No: This is a mandatory field. The applicant will have to en-ter the Building Plan Sanction number in this text box under Issuance of Temporary Wa-ter connection by NKDA.
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West Bengal eDistrict Issuance of Temporary Water connection by NKDA
After the applicant has entered information in the mandatory field, he/ she will have to click on the ‘Search’ button to view the application for ‘Issuance of Temporary Water connection by NKDA ’.
2.5.1 Applicant’s Basic Information
Applicant Basic Information :
Here in this screen the Applicant Basic Information is shown, which was previously submitted by the applicant.
2.5.2 Address of Site
Figure 2.7:
Figure 2.8: Address of Site
Address of Site:
Here in this screen the Address of Site is shown, which was previously submitted by the applicant.
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Figure 2.6: Applicant's Basic Information
West Bengal eDistrict Issuance of Temporary Water connection by NKDA
Cancel:The applicant will have to press this button in order to cancel the application.
Save and Next: The applicant has to click this button to save the data entered and move to the next page.
2.5.3 Communication Address
Figure 2.9: Communication Address Entered by Applicant
The user is then required to enter the Communication Address of the applicant. The option‘Same as Previous Address’ is applicable. The user may select the option if suitable. Else theuser can proceed to enter the Communication address which is different from the previousaddress. The following screen displays the option when the user Checks the option ‘Same asPrevious address’. The system populates the previously entered address data appropriately.
2.5.4 Application Details
The user can then enter the Application Details as depicted below.
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Figure 2.10: Application Details and Architect Details
West Bengal eDistrict Issuance of Temporary Water connection by NKDA
Here in this screen the Application Details and Architect Details is shown, which was previously submitted by the applicant.
2.5.5 Providing Civil or Structural Engineer Details
The user now needs to provide the details of the Civil or Structural Engineer Details for whichTemporary Water Connection is needed. The following screen displays the same:
Here in this screen the Civil or Structural Engineer Details and Geo Technical Engineer Details is shown, which was previously submitted by the applicant.
2.5.6 Urban Designer Town Planner Details
The user needs to enter the Urban Designer Town Planner details in Application by providing therelevant data as depicted below:
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Figure 2.12: Urban Designer Town Planner Details and Date Ranga as per conveniencefor connection
Figure 2.11: Civil or Structural Engineer Details and Geo Technical Engineer Details
West Bengal eDistrict Issuance of Temporary Water connection by NKDA
Urban Designer Planner Details:
Designation:This is a mandatory text field. The applicant’s select the Designation from drop down list during ‘Building Plan Sanction by NKDA’ application process
Name:This is a mandatory text field. The applicant’s select the Name (Urban Designer Town Planner) from drop down list during ‘Building Plan Sanction by NKDA’ application process
Enrolment No:This is a mandatory text field. The applicant has to manually enter the Enrolment Number (Urban Designer Town Planner) in this box during ‘Building Plan Sanction by NKDA’ application process.
From Date:This is an optional date field. Here Applicant manually enter the starting date ofInspection.
To Date: This is an optional date field. Here Applicant manually enter ending date of Inspection.
The Applicant need to click on ‘I hereby declare that the above information is true to the best of my knowledge and belief I Accept’
Reset: If the user clicks on this button, all the values entered in the field will be automatically reset.
Save Draft: The user can click this button to Save Draft then information saved in the Draft
Save & Next
The applicant has to click this button to save the data entered and move to the next page.
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West Bengal eDistrict Issuance of Temporary Water connection by NKDA
2.5.7 View Application Details
The User needs to click on Save & Next to proceed further with the process of Application. The following screen appears.
Figure 2.13: View Application Details
Figure 2.14: Attach Supporting Document
Attach Supporting Documents:This button is to take the applicant to the next step, where the applicant can attach support-ing documents.
Edit Basic Information:This button is for editing Applicant’s Basic Information.
Edit Application
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West Bengal eDistrict Issuance of Temporary Water connection by NKDA
This button is for editing other information entered in the application. Print
This button is for taking the print out of the application view.
Cancel This button is to cancel the application procedure.
2.5.8 Uploading Supporting Documents
When the applicant clicks on Attach Supporting Document button, following page opens:
Figure 2.15: Uploading Supporting Documents
All the mandatory documents are highlighted with the (*) asterisk symbol. The user needs to click on the Upload button and then select the file to upload as shown below:
Figure 2.16: Uploading ProcessClicking on Upload button, completes the uploading of document against the selected option.
The system acknowledges the successful uploading of the file by displaying the following message:
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West Bengal eDistrict Issuance of Temporary Water connection by NKDA
Figure 2.17: Upload Confirmation for Document Upload
Any incorrect upload may be corrected by suing the Modify button to re-upload the file onceagain.
Figure 2.18:Uploaded Document
2.5.9 Final Submission
Once the uploading of all the necessary documents is complete the user needs to complete theapplication process finally and click on Save and Next to proceed further and then click onSubmit button to submit the application finally as shown below:
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Figure 2.19: Final Application View
Figure 2.20: Submitting completed Application
On Clicking Submit button, the application is submitted. The AIN is generated and displayed as shown below:
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2.5.10 Application Acknowledgement
When the application is successfully submitted, the applicant receives an acknowledgement. This contains the application summary and the contact details of the person to be contacted withfor further queries.
Figure 2.21: Generate AIN
Figure 2.22: Finishing Application Process
The applicant can either take a print out of the application acknowledgment by clicking ‘Print’ button or can click on ‘Finish’ button to complete the process.
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West Bengal eDistrict Issuance of Temporary Water connection by NKDA
3 Getting the certificate for Issuance of Temporary Water connection by NKDA
In order to get the certificate for Issuance of Temporary Water connection by NKDA, the ap-plicant (Citizen/ CSC/ Kiosk Operator) will have to login to the system again by typing the <site url> in the address bar of an internet browser and entering correct user id and password. The Home Page appears as below. In order to get the certificate, the applicant will have to click on ‘Approved Application’ (refer to the highlighted part in the screen).
Figure 3.1: Approved Application
The ‘List of Approved Applications’ page opens as below, where the applicant will have to selectThe service name from ‘Please Select Service Name’ list field.
Figure 3.2: Selecting the Service Name for List of Approved Applications
After the applicant selects ‘Transport Workers’ Beneficiary Registration’ as service name andclicks on ‘Search’ button, the list of approved applications for the service will be displayed asbelow:
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West Bengal eDistrict Issuance of Temporary Water connection by NKDA
Figure 3.3: List of Approved Applications
The user will have to click on the ‘Certificate’ icon for a particular application to get the certificatefor ‘Issuance of Temporary Water connection by NKDA’
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Figure 3.4: Certificate for Issuance of Temporary Waterconnection by NKDA
West Bengal eDistrict Issuance of Temporary Water connection by NKDA
4 System Set-up
4.1 System Start up Parameters
NA
4.2 Master File Set-up
NA
4.3 Business Rules
As per the SRS related to ‘Issuance of Temporary Water connection by NKDA’NA
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5 Application Details
5.1 Module Name
5.1.1 Function Name
NA
5.1.1.1 Purpose
NA
5.1.1.2 Menu Navigation
NA
5.1.1.3 User Group
NA
5.1.1.4 Form Layout
NA
5.1.1.5 Activation Options
NA
5.1.1.6 Form Description
NA
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West Bengal eDistrict Issuance of Temporary Water connection by NKDA
6 Reports / Query
6.1 Report / Query Title
NA
6.1.1 Selection Rules
NA
6.1.2 Description
NA
6.1.3 Report / Query Layout
NA
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7 Interfaces
7.1 Interfaces to other systems
NA
7.2 Data Files Upload / Down Load
7.2.1 Description
NA
7.2.2 File Format
NA
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8 Messages and Corresponding ActionNA
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Bibliography
i
Glossary
ii
Index
iii