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E-mail: [email protected] Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days) USER MANUAL TO THE SYSTEM V3

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Page 1: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

USER MANUAL TO THE SYSTEM V3

Page 2: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

INDEX

INDEX .................................................................................................................................................. 2

1. SIGEC HOC – APRESENTATION .............................................................................................. 3

2. PRE REGISTRATION ................................................................................................................... 3

2.1. CREATE USER AND PASSWORD ............................................................................................ 3

3. SYSTEM LOGIN - PRE-REGISTRATION ................................................................................. 4

3.1. RECOVER PASSWORD .............................................................................................................. 5

3.2. USER WITH MORE THAN ONE TIN NUMBER REGISTERED ............................................. 5

4. PRE REGISTRATION FILL ......................................................................................................... 6

4.1. ACCEPTANCE OF THE TERMS ................................................................................................ 6

4.2. CATEGORY SELECTION ........................................................................................................... 7

4.3. DATA REGISTRATION .............................................................................................................. 7

5. FILLING IN THE REGISTRATION .......................................................................................... 14

5.1. PAY PAL ..................................................................................................................................... 15

5.2. QUESTIONNAIRE FILL ........................................................................................................... 16

5.3. UPLOAD DOCUMENTS ........................................................................................................... 17

6. ACCESS AREA .......................................................................................................................... 17

7. REGISTRATION DATA ............................................................................................................ 20

7.1. CHANGING PASSWORD ......................................................................................................... 21

8. FINANCIAL AND TERMS ......................................................................................................... 21

9. DOCUMENTATION: ................................................................................................................. 23

10. USERS ......................................................................................................................................... 24

11. CONTACT US ............................................................................................................................ 24

Page 3: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

1. SIGEC HOC – APRESENTATION

The SIGEC Hoc makes the registration and homologation of your company in an unique

environment to you that is - or wants to be - a supplier of our customers. SIGEC Hoc analyzes

and monitors the legal, financial and specific documents of your supply category, everything with

a transparency and on-line monitoring. Once homologated, your company will become part of our

client's vendor list and may be invited to participate in competitions according to your supply

categories, and all this in a clear and orderly manner, as this will be through SIGEC Hoc that the

our client will look for information about suppliers available for hiring.

2. PRE REGISTRATION

2.1. CREATE USER AND PASSWORD

It is possible to register more than one Company in a single user and password. Start by

filling:

Company Name: In this field you must fill the full name of your company;

Tin Number: Fill the Tin Number (Tax Identification Number) of your company;

E-mail: To this e-mail address that will be forwarded login, password, alerts and the Portal

Communication;

Contact: Fill this field with the name of the contact responsible for the registration;

Confirm: After completing all the fields correctly, click on "Confirm" to proceed and receive in

your e-mail your login and password;

Login: Clicking on this button will take you to the portal page, to already access with login and password.

Page 4: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

3. LOGIN IN THE SYSTEM - PRE-REGISTRATION

Language: Choose the language option.

Login: Enter your email / login, received by email;

Password: Enter the temporary password, which you received by e-mail. This password must

be changed later, according to item 6.3;

Authenticate: Click "Authenticate" to proceed and access the system;

Recover Password: If you have forgotten your password, click on the "Recover Password"

button.

Page 5: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

3.1. RECOVER PASSWORD

E-mail: To receive a new password, enter the e-mail, which should be the same as the one entered

at the beginning of the registration;

Click on Recover password to receive your password by email.

3.2. USER WITH MORE THAN ONE TIN NUMBER REGISTERED

If you have chosen to register more than one Tin Number in a user, you can view the Tin Number,

Company Name and the step process by registered company, then click the "Continue Process"

button and confirm to access the wanted registration.

Page 6: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

In the next screen at the top you will find: Contact Name and TIN Number, the icon

will direct you to our website, which contains explanations about SIGEC Hoc, answers to

frequently asked questions and our service channels. Click on to terminate your

access. To return to the page and select another CNPJ, click on

4. PRE REGISTRATION FILL

4.1. ACCEPTANCE OF THE TERMS

In the "Download" buttons you can download and view the Term of Use of the System and other

terms. After reading, understanding and agreeing to the terms, you must select the "I have read,

understood and agree ..." options, than you can proceed to the next step.

Page 7: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

4.2. CATEGORY SELECTION

Here you will choose the categories of purchases, they are divided into two or more levels; First

you select the category (Level 01), then the subcategories (Level 02) and repeat thereafter

(remember, you can choose more than one category at both levels). Use the filter to make your

search easier. It searches by keyword typed, on all levels. To assist your correct category

selection, by positioning the mouse cursor over the category, you can see a brief description of

what that category refers to. After selecting the categories, you can download the documents that

will be required for the homologation of your registration.

4.3. DATA REGISTRATION

In this step, complete the information with the company information, are the Basic Information,

as Address, Contacts, Main Suppliers, Main Clients and Certifications.

The fields in red are mandatory.

4.3.1. BASIC INFORMATION

The "Basic Data" tab has the following information to complete:

Company Name: In this field you must fill in the full name of your company

Page 8: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

and fill in the following field with the Trading name;

Commercial and Financial E-mail: E-mails that are available to be contacted by the company.

Page 9: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

4.3.2. ADRESS

In the "Address" tab, the inclusion of 04 types of addresses are available, but just filling

in the "Mailing Address" is mandatory. Click on the "+ Add ..." tab, fill within the

complete data and click on the add button.

Page 10: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

4.3.3. CONTACTS

In this "Contacts" tab, click on the icon to edit an existing contact. To delete click on

and to add a new contact click on . Communication, alerts and / or portal information

are sent to all registered emails. Phone is required.

Page 11: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

4.3.4. MAIN SUPPLIERS

In order to inform your Main Suppliers, it is necessary to fill within all the requested information,

remembering that the filling is not mandatory, but will be registered and available for the

company.

Page 12: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

4.3.5. MAIN CLIENTS

In order to inform your Main Clients, it is necessary to fill within all the requested information,

remembering that the filling is not mandatory, but will be registered and available for the

company.

Page 13: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

4.3.6. CERTIFICATIONS

If your company has some certification (ISO family, among others), it is possible to upload Certificates

in this field. This is important to give visibility to your company when researched by a buyer of our

client. The portal supports files with a size of up to 03 Megabytes.

Page 14: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

4.3.7. FINALIZE

After completing the 03 steps and fill in all the information click on.

In this way your registration will be available in our customer base and if interesting for them,

you will receive a new invitation to follow up on the process in your registered e-mail.

5. FILLING IN THE REGISTRATION

If you have received a new invitation by email from our client, access the portal with the information

sent in the email and follow up the process.

Page 15: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

5.1. PAY PAL

At the step 04, click on the button below and you will be redirect to Pay Pal website.

In the website, you can choose pay by Pay Pal or by Credit Card. Select the desired option, review

your information and click on .

Back to the registration, click on .

Page 16: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

5.2. QUESTIONNAIRE FILL

The information followed on Step 05, where it is necessary to answer a multiple choice and / or

dissertation questionnaire. Click "Start Quiz," reply, and click "Next question" to complete the

questionnaire. If you want to view the questionnaire before answering, just click on this button

to download the questions.

Page 17: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

5.3. UPLOAD DOCUMENTS

In step 06 you will be prompted to upload the documents. Attention, the portal supports files with

size up to 03 Megabytes, if you have any questions related to the documents or your file exceeds

the size supported, contact us through our communication channels available on our website.

Click on the icon in the next window select the file to upload and click

again. If you want to view the file that Click on the button .

After completing the sending of the documents click on

6. ACCESS AREA

Page 18: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

At the end of the 06 (six) stages and after the payment confirmation, the Equipo will begin the

documentation analysis. And within 3 working days will return by email informing if your

documentation has been approved. Check your email box constantly, including the SPAM folder.

In the access area, you can see the following tabs: Panel, Data Registration, Change Password,

Financial and Terms, Documentation and Users.

6.1 PANEL

On this tab you can check information about your homologation process.

6.1.1 PAYMENT VALIDITY

Informs that the process has been ratified and the expiration date.

Page 19: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

6.1.2 CERTIFICATE

After completing all the steps in the process, the analysis of the documentation is performed and is

approved, you will be an approved supplier, and you can print your Homologation Certificate of

Homologation by clicking on

Page 20: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

7. DATA REGISTRATION

In addition to viewing, adding or changing the information entered, as explained at the

items 4.3 to 4.3.6, you can add and track the status of your Categories Selection. You can

add or remove a category in the Category tab, click on and use the

filter to find the wanted Category. To remove, just click on . However, if you need

to replace all the selected categories, you must add a new one before removing it.

Otherwise, all information and documentation already input at the Registration will be

lost.

Page 21: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

7.1. CHANGING PASSWORD

We recommend that you change your password periodically, when creating a new

password it can not be less than 08 characters long, contain a string of the same characters

and look like the past password.

8. FINANCIAL AND TERMS

8.1 VALIDITY

Inform the validity of the annual approval rate.

Page 22: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

8.1.1 TERMS

The terms that were accepted at the beginning of the registration, with the record of

the time and date of acceptance, are available to download into this tab at any time.

8.1.2 FINANCIAL

The invoice will be provided by Pay Pal Website.

Page 23: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

9. DOCUMENTATION:

Inside the Documentation tab, view:

Sending Documents: These are the documents that your company still needs to

upload or that need to be resent.

Files in Analysis: these are the documents that Equipo is still analyzing.

Files Analyzed: Result of the documents analyzed by Equipo.

Page 24: USER MANUAL TO THE SYSTEM V3...USER MANUAL TO THE SYSTEM V3 E-mail: suporte-hoc@equipoinfo.com.br Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

E-mail: [email protected]

Tel: +55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brazilian Working Days)

10. USERS

If you want other people to have access to the portal, you can register new users here. For this you

will need to fill within the name and e-mail of the new user and press

11. CONTACT US

[email protected]

+55 11 2305-3881 Opening Hours: Mon-Fri: 08:00-18:00 (Brasilia – BR Time Zone)