User’s instructions The mind440 Series

m4-CIC Completely-in-canal

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The hearing aid and accessories shown in these instruc-tions may not look the same as the ones you have. We furthermore reserve the right to make any changes considered necessary.

Hearing aids and their accessories should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of your hearing aid.

Contents

Thank you... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Function signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7The battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Inserting the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Low battery indication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Turning the hearing aid on and off. . . . . . . . . . . . . . . . . . . . . 12Placing the hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Removing the hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Possible start-up settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Automatic volume adjustment . . . . . . . . . . . . . . . . . . . . . . . . 15Fine tuning volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Switching between the listening programs . . . . . . . . . . . . 20Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

The hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22The sound outlet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25The relief vent, short. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26The relief vent, full length. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27The microphone opening. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Widex wax guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Changing the wax guard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38In case of malfunction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

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Thank you...

...for choosing a Widex hearing aid.

Your hearing aid is a sophisticated instrument that can be adjusted to your requirements in consultation with your hearing care professional.

All illustrations in this booklet show a right-ear hearing aid. Unless otherwise stated, the same principles apply to the left ear.

We hope you will be pleased with your new Widex hearing aid.

The hearing aid

1. Microphone opening, where the sound enters the hearing aid.

2. Battery drawer, which keeps the battery in place.3. Nail grip on the battery drawer for easy opening.4. On/off function, which is built into the battery

drawer. 5. Sound outlet, through which the amplified sound

from the hearing aid reaches your ear.6. Widex wax guard7. Extraction cord, which makes it easy to remove the

hearing aid from the ear canal.8. Relief vent (short) for ventilation of the ear canal.9. Relief vent (full length) for ventilation of the ear

canal.

Important

Please read this booklet carefully before you start using your hearing aid.

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2. / 4.

5.

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3.

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6.

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Ask your hearing care professional to indicate below the type of vent used in your hearing aid, if any (see page 23 and 24).

Function signals

Your hearing aid may be set to produce a signal to indi-cate the use of certain functions. The signal can be a spoken message or tones adjusted by the hearing care professional in consultation with you. The signal can also be deactivated.

Right/left identificationIf you are wearing hearing aids in both ears, it is easy to tell them apart. Most models will be marked with a red Widex logo for the right ear and a blue logo for the left ear. The arrow shows the position of the logo. An alterna-tive model has a red or a blue shell, respectively.

full length � short �

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Inserting the batteryBefore inserting a new battery in the hearing aid, remember to remove the adhesive tab on the battery. Once the tab has been removed, the bat-tery will start functioning after a few seconds. Do not use batteries on which there is a sticky residue from the tab or other unwanted sub-stance.

The battery

We recommend Zinc Air batteries. Use a type 10 bat-tery for your hearing aid.

To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiry date and the recommendations regarding disposal of used batteries on the battery pack. The bat-tery life will depend on a number of factors, such as the setting of your hearing aid, how many hours you use it daily and the listening environments in which you use it.

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1. Use the nail grip to open the battery drawer. Do not press the battery drawer beyond the open position.

2. Place the battery in the drawer so that the small plus (+) sign on the battery is visible when you hold the hearing aid as shown.

3. You can use the provided battery magnet to steer the battery into place.

If the battery drawer does not close easily, the battery is incorrectly inserted.

Low battery indicationIn the standard setting, the hearing aid will produce a spoken message when the battery is nearly exhausted (see page 7). If a setting with tone indication has been chosen, four beep-tones will be produced. Once the battery is totally exhausted, the hearing aid will be completely silent. Exactly how long the hearing aid will function after the low battery indication varies from one case to another. We recommend that you always have a spare battery with you.

Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid. When changing battery, it is a good idea to hold the hearing aid over a table.

Important

Be sure to place the battery in the curved battery drawer as illustrated and not in the open space in-side the hearing aid.

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Turning the hearing aid on and off

The battery drawer also functions as the on/off switch.

1. Close the battery drawer to turn on the hearing aid. If you have just turned off the hearing aid, wait at least three seconds before turning it on again.

2. Open the battery drawer to turn off the hearing aid.

In the standard setting, a spoken message will indicate that the hearing aid is on (see page 7).

Please remember to switch the hearing aid off when it is not in use. Remove the battery if the hearing aid will not be used for several days.

1. 2.

Placing the hearing aid

1. Close the battery drawer completely.2. Hold your hearing aid by the extraction cord with

your thumb and forefinger. Slowly guide the hear-ing aid into your ear canal until you feel resistance.

3. Let go of the extraction cord and use the tip of your forefinger to gently push the hearing aid into your ear until it rests comfortably in your canal.

4. To help position the hearing aid properly you could pull the outer ear backwards and upwards with the opposite hand.

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1.

3. 4.

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Removing the hearing aid

Gently pull the extraction cord with your thumb and forefinger.

If it is difficult, you can try to move the hearing aid carefully from side to side while pulling the extraction cord. It may also help to pull the out-er ear backwards and upwards with the opposite hand.

Possible start-up settings

The hearing aid can be set to start up in two different ways. In the standard start-up setting, the hearing aid minimises whistling while it is being placed in the ear. The alternative is a setting where the hearing aid whis-tles slightly while you place it in the ear. Together with your hearing care professional you can choose the start-up setting that suits your needs best.

Automatic volume adjustment

The hearing aid volume is adjusted automatically in ac-cordance with your sound environment.

Important

If the volume in your hearing aid is generally too loud or too weak, or if the reproduced sounds are distorted, or you would like any further information, consult your hearing care professional.

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Fine tuning volume

Ordinarily, you cannot fine tune the volume in your hearing aid.

However, if you choose to have a remote control for your hearing aid, the option of fine tuning the volume becomes available. Each time you adjust the volume via the remote control, you will hear a beeptone – un-less you have chosen to have the tone indication disa-bled.

For help to determine whether you could benefit from a remote control, please consult your hearing care pro-fessional.

Listening programs

Ordinarily, your hearing aid has one listening program (Master).

However, if you choose to have a remote control for your hearing aid, you can have several listening pro-grams intended for specific listening situations. De-pending on how your hearing care professional has programmed your hearing aid, you can have up to six programs.

If your hearing aid has a remote control, please refer to the user’s instructions for the remote control.

At the back of this booklet your hearing care profes-sional can list the listening programs that are available in your hearing aid. If your needs change over time, the combination of listening programs can be changed.

When selecting a listening program, please remember that there are situations where it is particularly impor-tant to be able to hear the surroundings sounds (e.g. traffic, warning signals)

Master: Standard program

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Acclimatisation*: Has the same features as the Master program, but provides slightly less amplification.

Music*: For listening to music.

TV*: For listening to the TV.

Comfort*: Attenuates background noise.

Audibility Extender*: Makes high-frequency sounds audible.

Zen*: Makes fractal tones. The generated sounds are adjusted according to your hearing loss.

The Zen program may be used with amplification so both the surrounding sounds and the fractal tones are heard together. Or, it may be used alone (without am-plification) in quiet when you are not required to hear surrounding sounds.

Up to two listening programs with one Zen style each can be programmed for Zen. Furthermore, a special Zen program can be made available. This is called Zen+ and can contain up to three Zen styles.

*This program can be made available if you have a re-mote control for your hearing aid.

Important

Use of the different Zen programs may interfere with hearing surrounding sounds including speech. The programs should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations.

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Switching between the listening programsIf you have access to several programs via a remote control, a spoken message will indicate your program choice each time you switch to another program (see page 7).

If you have chosen the tone indication setting instead of a spoken message, the different sounds tell you which program you have chosen:

Program 1: One brief beep•Program 2: Two brief beeps•Program 3: Three brief beeps•Program 4: One long and one brief beep•Program 5: One long and two brief beeps•Zen+: Tone•

Cleaning

The following accessories are available for cleaning the hearing aid. Ask your hearing care professional which accessories you need for your hearing aid.

1. Small brush 2. Soft cloth 3. Wax removing tool with a short and a long end4. Long wax removing tool

Contact your hearing care professional if you need ad-ditional supplies of cleaning accessories.

Wid

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4.

2.

3.

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The hearing aidThe hearing aid is a completely-in-canal hearing aid.

It is very important for the hearing aid’s performance that it is kept free from earwax and dirt.

1. Clean your hearing aid daily with the soft cloth to keep it dry and clean of earwax or dirt. Never clean the hearing aid with water or cleaning solutions.

2. When the hearing aid is not in use, the battery drawer should be left open, so as to ventilate the hearing aid and allow it to dry.

We recommend that every time you take the hearing aid out of your ear, you inspect the sound outlet, the microphone opening in the battery drawer and the re-lief vent opening to ensure that no wax or dirt has gath-ered there.

Below is an example of how the sound outlet, relief vent and microphone opening can be positioned. The hearing aid illustrated here is provided with a short vent. The positions can be slightly different on your hearing aid.

1. Sound outlet2. Relief vent (short)3. Microphone opening

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2.

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Below is another example of how the sound outlet, re-lief vent and microphone opening can be positioned. The hearing aid illustrated here is provided with a full length vent. The positions can be slightly different on your hearing aid.

1. Sound outlet2. Relief vent outlet (full length, outlet)3. Relief vent inlet (full length, inlet)4. Microphone opening

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2.

3.

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The sound outletIt is important that the sound outlet is not blocked by earwax. If it is blocked, do as follows:

Remove any visible earwax from around the sound outlet with the small brush or cloth.

If the sound outlet is still blocked, you should change the wax guard (see page 29).

Important

If you cannot clean the sound outlet completely, you should contact your hearing care pofessional. Do not insert anything into the sound outlet as this could damage the hearing aid.

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The relief vent, shortIf your hearing aid has a short vent, the vent does not go all the way through the hearing aid.

If earwax has accumulated in and/or around the relief vent opening, it should be removed:

Clean any earwax from the vent as far as the long end of wax remov-ing tool no. 3 can reach.

Important

It is important for the performance of the hearing aid that the relief vent is never blocked. Make it a habit to clean the relief vent every day! In rare cases so much earwax can accumulate in the relief vent that the hearing aid sound is affected. In that case you should see your hearing care professional.

The relief vent, full lengthIf your hearing aid has a full length vent, the vent goes all the way through the hearing aid, from one end to the other. If earwax has accumulated in and/or around the relief vent opening, it should be removed:

Clean any earwax from the vent by passing the long wax removing tool all the way through the vent.

Important

It is important for the performance of the hearing aid that the relief vent is never blocked. Make it a habit to clean the relief vent every day! In rare cases so much earwax can accumulate in the relief vent that the hearing aid sound is affected. In that case you should see your hearing care professional.

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The microphone openingIf earwax has gathered around the microphone open-ing on the hearing aid front, it should be removed:

Open the battery drawer and remove the battery.

Turn the hearing aid so the open battery drawer is facing downwards.

Guide the short end of wax re-moving tool no. 3 through the microphone opening on the battery drawer from the inside as illustrated.

Important

If you suspect that earwax or dirt has migrated through the microphone opening and into the ac-tual microphone inside the hearing aid, contact your hearing care professional. Do not insert anything into the actual microphone.

Widex wax guard

The wax guard helps protect the hearing aid against earwax. Always use Widex wax guards with your hear-ing aid. Otherwise the warranty for your hearing aid will be void.

A Widex wax guard system consists of the following parts:

1. Holder2. Removal hook 3. Wax guard

Wax guards come in a carrying case. The wax guard is mounted on one end of the holder.

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Changing the wax guardInsert the removal hook into the used wax guard placed in the sound outlet. Pull the wax guard straight out.

1. Vent opening2. Sound outlet3. Used wax guard

1. Turn the holder around so that the new wax guard is in position to be inserted.

2. Insert the holder into the opening of the sound outlet and gently press the wax guard into the opening.

3. Then pull the holder straight out.

The new wax guard will automatically dismount from the holder and remain in the sound outlet when the holder is pulled out.

1. 2.

3.

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4. After inserting the new wax guard, discard the holder with the used wax guard attached to the removal hook. Never reuse a wax guard.

The frequency with which wax guards should be changed varies from one individual to another depend-ing on, for example, the type and amount of earwax produced.

If you have any questions regarding your wax guard, please contact your hearing care professional.

4.

Important

If the wax guard fits loosely, discard it and insert an-other. If the wax guard becomes dislodged from the hearing aid while in the ear canal, please contact your physician. Do not try to remove the wax guard from your ear canal yourself.

Caring for your hearing aid

With proper care, your hearing aid will give you consist-ent reliable service. Here are some things you can do to prolong the life of your hearing aid:

Switch your hearing aid off when it is not in use. •Should you not use it for several days, take out the battery.Treat the hearing aid as the valuable object it is: with •care. When the hearing aid is not in use, keep it in its case in a cool, dry location where it cannot be reached by children or pets. When not in use, do not expose the hearing aid to ex-•treme heat or high humidity. In environments with high humidity, a Widex drying •kit may be used daily to reduce the amount of mois-ture inside the hearing aid. See the instructions en-closed with the Widex drying kit.

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Do not wear your hearing aid in the shower or swim-•ming, or when using a hair dryer, perfume or other sprays.Never try to open or repair the hearing aid yourself. •Do not wear your hearing aid during x-ray, MR scans, •CT scans, short-wave diathermy, or similar radiation treatments and never place your hearing aid in a mi-crowave oven. These are some of the types of radia-tion that can damage your hearing aid. Radiation from, for example, room surveillance equipment, burglar alarms and cellular telephones is weaker and will not damage your hearing aid.Widex hearing aids are not certified for use in mines •or other areas with explosive gases.

Good advice

The use of hearing aids increases the risk of accumu-•lation of earwax. Contact your physician/ENT doctor if you suspect that a plug of earwax has accumulated in your ear. Earwax may not only reduce your own hearing but also the effect of the hearing aid consid-erably. It is a good idea to ask your physician to clean your ears a couple of times a year.Please be sure to keep the hearing aid and its acces-•sories out of the reach of children, who might place them in their mouths. Also keep batteries out of chil-dren’s reach and discard used batteries carefully. Do not change batteries in front of children and do not let them see where you keep your supply.

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Batteries are very small and can easily be mistaken •for pills or the like. Never put a battery or hearing aid in your mouth for any reason as you may risk swal-lowing it. In case of ingestion, contact your physician immediately.The hearing aid will not restore normal hearing but •can help you make best possible use of your remain-ing hearing ability. However, you should be aware that it takes time to get used to a new hearing aid and new sounds.The hearing aid is made of modern non-allergenic •materials. Still, in rare cases skin irritation can occur. If you notice skin irritation in or around your ear or ear canal, contact your hearing care professional.

Please be aware that the use of any type of hearing •aid may involve a slightly increased risk of infection in the ear canal. An infection can arise as a result of inadequate ventilation of the ear. Therefore, we rec-ommend that you remove the hearing aid from your ear at night to allow the ear canal to be ventilated. Make sure that you clean and inspect your hearing aid as required. If an infection occurs, you should seek medical attention and contact your hearing care professional for advice on how to disinfect the hear-ing aid. Do not under any circumstances use alcohol, chlorine or similar substances.

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Remote control

– an alternative way of operating the hearing aid.

A remote control is an accessory for your hearing aid. It gives you a number of ad-ditional options, such as adjusting the volume or changing the listening pro-gram.

For help to determine whether you could benefit from a remote control, please consult your hearing care profes-sional.

In case of malfunction

The following pages include some quick advice in case you experience problems with your hearing aid. Please follow the advice below before contacting your hear-ing care professional.

If the hearing aid is dead, it could be because:

The hearing aid is not turned on.• Make sure the battery is placed correctly and the battery drawer is closed correctly.The battery is dead or does not work. • Insert a new bat-tery in the battery drawer of the hearing aid. The sound outlet is blocked. • Clean the area around the sound outlet of the hearing aid with the small brush (see page 25). If the sound outlet is still blocked, you should change the wax guard. If you cannot clean the sound outlet completely, you should contact your hearing care professional. Do not insert any-thing into the sound outlet as this could damage the hearing aid.

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The battery contacts are dirty.• Contact your hearing care professional to have the battery contacts cleaned. The microphone opening is blocked.• Clean the micro-phone opening as described on page 28. If you sus-pect that earwax or dirt has migrated through the microphone opening and into the actual micro-phone inside the hearing aid, contact your hearing care professional. Do not insert anything into the ac-tual microphone.

If the hearing aid volume is not powerful enough, it could be because:

The sound outlet is blocked. • Clean the area around the sound outlet of the hearing aid with the small brush (see page 25). If the sound outlet is still blocked, you should change the wax guard. If you cannot clean the sound outlet completely, you should contact your hearing care professional. Do not insert any-thing into the sound outlet as this could damage the hearing aidYour ear is blocked by earwax. • Contact your physician/ENT doctor.

If the hearing aid whistles continuously, it could be because:

The hearing aid is not placed correctly in your ear canal. •Take the hearing aid out and reinsert it. Your ear is blocked by earwax. • Contact your physician/ENT doctor.The hearing aid fits loosely in your ear canal. • Contact your hearing care professional.

If the hearing aid is uncomfortable to wear, it could be because:

The hearing aid is not placed correctly in your ear canal• . Consult your hearing care professional on how to place the hearing aid correctly in your ear canal.The hearing aid does not fit your ear properly. • Contact your hearing care professional.

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Your outer ear or ear canal is sore.• It is important that first-time users only wear the hearing aid for short periods of time at the beginning. The skin in the ear canal is very thin and may swell a bit because of the pressure from the hearing aid. Take 2-3 weeks to gradually get used to the hearing aid. If the soreness continues, contact your hearing care professional.

If the hearing aid functions intermittently, it could be because:

The battery contacts are dirty.• Contact your hearing care professional to have the battery contacts cleaned.

Your hearing aid(To be filled out by the hearing care professional)

Date: __________________

Battery type: __________________

Listening programs Chosen program position

Master

Acclimatisation

Music

TV

Comfort

Audibility Extender

Zen

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