userguide sygic gps navigation mobile v3 en

Sygic GPS Navigation

User guide

Dear customer,

Thank you for choosing Sygic GPS Navigation.

Sygic GPS Navigation software is a complete navigation system with realistic 3D

maps, accurate search and precise route computing. Sygic GPS Navigation goes

beyond professional car navigation, supporting pedestrian navigation and basic

level for outdoor activities.

Sygic GPS Navigation is offline navigation software and does not require online

connection to operate. Online connection is only necessary during initial

installation and activation of the software and for installing maps and updates.

Online connection is also necessary for optional add-on services such as Traffic

information and crowd-sourced Police trap alerts.

Your safety and the safety of your passengers is of utmost importance, that is

why you should always plan your route before the beginning of the journey.

Also make sure that you have installed all maps and updates while in the

comfort of your home or at a place with solid Wi-Fi connection. For longer trips

make sure that you have a compatible charger to avoid draining the device

battery.

While driving, always keep your eyes on the road and avoid operating the

software. Local roadway signs and regulations take precedence over indications

of this navigation software. Please take reasonable care and keep your own

sound judgment while following instructions.

We wish you a pleasant and safe journey.

Sygic | Bringing life to maps


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TABLE OF CONTENTS

I. GETTING STARTED ......................................................................................................................... 3

II. BROWSING THE INTERACTIVE MAP .......................................................................................... 5

II.I. CALLING UP THE ACTION MENU.....................................................................................................................5 II.II. FUNCTIONS AVAILABLE IN MAP BROWSING MODE ......................................................................................7

III. ACTION MENU – BASIC NAVIGATION FUNCTIONS.................................................................. 9

IV. SEARCHING AND ENTERING A DESTINATION ....................................................................... 12

IV.I. QUICK SEARCH ............................................................................................................................................. 12 IV.II. NAVIGATING TO AN ADDRESS ............................................................................................................... 12 IV.III. NAVIGATING TO A POINT OF INTEREST ............................................................................................... 13

IV.III.a Searching POI by Categories ................................................................................................................ 15 IV.IV. NAVIGATING TO A CONTACT ................................................................................................................. 16 IV.V. NAVIGATING HOME ............................................................................................................................... 17 IV.VI. NAVIGATING TO RECENT DESTINATIONS / HISTORY ......................................................................... 19 IV.VII. NAVIGATING TO FAVORITE DESTINATIONS......................................................................................... 21

IV.VII.a Adding a new Favorite destination ................................................................................................... 22

V. CHOOSING YOUR ROUTE ............................................................................................................. 23

VI. TURN BY TURN NAVIGATION .................................................................................................... 25

VII. EDITING & AVOIDING PARTS OF ROUTE ................................................................................ 27

VII.I. ROUTE SUMMARY .................................................................................................................................. 27 VII.II. AVOID MOTORWAYS, TOLL ROADS, FERRIES…................................................................................... 28 VII.III. IMPORTANT PLACES .............................................................................................................................. 28 VII.IV. OTHER OPTIONS IN ROUTE SUMMARY MENU ...................................................................................... 29

VIII. ROUTE OPTIONS - DEMONSTRATE & SAVE ROUTE ............................................................. 31

IX. ADDING WAYPOINTS TO YOUR ROUTE .................................................................................. 33

IX.I. DRAG & DROP ROUTE EDITING ................................................................................................................... 34 IX.II. OPTIMIZE ROUTE WITH MULTIPLE WAYPOINTS .................................................................................. 35

X. POI ON ROUTE, SIDE BAR & SAFETY WARNINGS ................................................................. 36

X.I. POI ON ROUTE ............................................................................................................................................. 36 X.II. SHARP CURVE WARNINGS ............................................................................................................................ 37 X.III. SIDE BAR ................................................................................................................................................ 38

XI. ONLINE FEATURES........................................................................................................................ 40

XI.I. CONNECTION ................................................................................................................................................ 40 XI.II. TRAFFIC ................................................................................................................................................. 41 XI.III. CROWD-SOURCED POLICE TRAPS AND TRAFFIC ................................................................................. 44

XII. TRAVEL BOOK ................................................................................................................................ 45

XIII. SOS/HELP ........................................................................................................................................ 46

XIV. TROUBLESHOOTING .................................................................................................................... 47

XIV.I. ACQUIRING GPS POSITION ................................................................................................................... 47 XIV.II. PROBLEM ENTERING A DESTINATION .................................................................................................. 48

On Android and iOS devices ........................................................................................................................................ 48 XIV.III. PROBLEM DOWNLOADING MAPS ON ANDROID & IOS ........................................................................ 49

On an Android device ..................................................................................................................................................... 49 XIV.IV. FREQUENT FREEZING AND CRASHING ON ANDROID DEVICE .............................................................. 49


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XIV.V. PROBLEM DOWNLOADING APPLICATION ............................................................................................. 50 On an iPhone / iPad ........................................................................................................................................................ 50 On an Android device ..................................................................................................................................................... 50

XIV.VI. TRAFFIC IS NOT WORKING .................................................................................................................... 50 XIV.VII. BLACKSCREEN, THE APPLICATION STOPPED WORKING ...................................................................... 51

On an Android device ..................................................................................................................................................... 51 On an iPhone or iPad: .................................................................................................................................................... 51

XIV.VIII. TROUBLE DOWNLOADING RESOURCES FROM GOOGLE PLAY ....................................................... 52

XV. SETTINGS ........................................................................................................................................ 53

XV.I.a Map.................................................................................................................................................................... 53 XV.I.b Connection ..................................................................................................................................................... 54 XV.I.c Notification & Sounds .............................................................................................................................. 54 XV.I.d Route planning ............................................................................................................................................ 55 XV.I.e Hardware ....................................................................................................................................................... 55 XV.I.f Regional .......................................................................................................................................................... 55 XV.I.g Battery management ............................................................................................................................... 56 XV.I.h Information bar .......................................................................................................................................... 56 XV.I.i Side bar ........................................................................................................................................................... 57 XV.I.j Travel book ................................................................................................................................................... 57 XV.I.k Autoclose dialog ......................................................................................................................................... 57 XV.I.l Favorite POI .................................................................................................................................................. 57 XV.I.m About ................................................................................................................................................................ 58 XV.I.n Reset to defaults.......................................................................................................................................... 58


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I. Getting started

In Navigation Mode (A), the software tracks your position for visual reference of

the route and map around you. If you want to explore other locations, drag the

map with your fingers to switch to Map Browsing Mode (B). To select

destinations, review information about your route and alter settings, go to Menu

(C).

A. Navigation Mode


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B. Map Browsing Mode

C. Menu


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II. Browsing the interactive map

When you drag the map with your fingers the Map Browsing mode is switched

on. In the Map Browsing mode you can explore the map, learn details about

places, search for locations and choose to navigate there and also edit planned

routes.

II.I. Calling up the Action menu

A variation of Action menu appears each time you select a location. In Action

menu you can select functions such as Drive to, Walk there, Nearby POI, Add to

favorites and many others.

To select a place on the map, such as a City, a Street, a POI, or a photo, tap on it.

It will be highlighted and an info bubble with its name or its GPS coordinates will

appear. Confirm your selection by tapping on the info bubble and Action Menu

with functions available for selected location will appear.

(For more information please consult chapter Action menu.)

Tap on the info bubble to call up Action menu


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Note: The action menu appears only if you zoom into a part of map that is

included in your product license.


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II.II. Functions available in Map Browsing mode

1. Distance & Direction to Car

Shows the direction and distance to your last valid GPS position. Tap on the

indicator to view the location on the map.

2. Back

Returns back to the previous screen.

3. Quick search

Lets you search for address, POIs, contacts, history or favorites. When no results

are available you can use Detailed search or Google local search.

4. Menu

Opens up Menu, you can scroll between the menu pages by sliding a finger

across the screen on smart phones, or using the scroll bar on the right side on

Personal Navigation Devices (PND)


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5. Compass

Dragging the compass turns the map around and changes direction of the view.

Tap on the compass to return the map to the north-up position.

6. Zoom

Lets you zoom-in (+) for a more detailed view, or zoom out (-) for a broader view

of what is around. Alternatively you can use multi-touch gestures on certain

devices.

7. 2D/3D view

Taping on the grid between the (+) and (-) symbols on the right side of the

navigation screen will switch between 2D a 3D view.


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III. Action menu – basic navigation functions

A variation of Action menu appears each time you select a location by:

- Tapping and selecting a place on the map (see Browsing the interactive map)

- Setting an Address in the Navigate to… menu and tapping Done

- Selecting a Contact or Friend

- Tapping on the navigation arrow (vehicle indicator on map)

Example of Action menu after selecting a place on the map


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Drive to

Sets selected location as destination and calculates a route for car navigation.

Walk there

Sets selected location as destination and calculates a pedestrian route.

Travel via

Inserts selected location as a waypoint into an existing route. This option is only

available if you have already planned a route.

Pass by

Inserts selected city as a waypoint into an existing route. The route will pass by

the city, without taking you through the city center. This option is only available

if you have already planned a route.

Nearby POI

Shows the list of all POI near you or near existing route.

Add to favorites

Adds selected location to the list of favorite destinations.

Share location

Sends a message with position via e-mail, SMS or Facebook.

Add POI

Adds selected location to the database of points of interest (POIs).

Switch to walking mode/ Switch to driving mode

Lets you switch navigation mode from car navigation to pedestrian and vice

versa, appears after taping on the navigation arrow.

Save current position

Saves current GPS coordinates so you can find your car later. This option

appears after taping on the navigation arrow.


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Navigate to saved position

Once a position is saved with the Save current position feature, this option lets

you navigate back there. This option appears after taping on the navigation

arrow.

Take a photo

Turns on the camera so you can take a photo, photo will contain a geo-tag so

you can later navigate to that place. This functionality is only available on

devices with a camera.

Call friend

Dials contact’s number. This option appears after taping on Contacts / Friends

and is available only on devices with phone functionality.

Send SMS

Lets you compose and send a SMS message to the selected contact. This option

appears after taping on Contacts / Friends, and is available only on devices with

phone functionality.

Send Message

Sends a message to a Friend from My Community. This option appears after

taping on Friends, and is only available on connected devices.

Remove this friend

Removes Friend from the list in My Community, selected Friend will not be

notified about his/her removal.

Assign new position

Sets a new GPS position linked to a Contact/Friend.

Profile

Shows the friend’s profile from My Community.


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IV. Searching and Entering a Destination

IV.I. Quick search

You can look for any Address, POI, Contact, History or Favorite with the Quick

search function. Quick search is available in:

- Navigation mode

- Map Browsing mode

Type the name of the City, Street, POI, Contact, History, or Favorite into the

search field.

If there are no results are available you can continue searching with Detailed

search or Google local search.

To set chosen location as your destination, tap the Drive to, Walk there or Travel

via button. For more actions, see the chapter Action menu.

To select a different place altogether, tap the Back button.

IV.II. Navigating to an address

To set your destination by entering its address select:

Menu > Navigate to… > Address or POI

afterwards you can proceed to Select City or Postal Code or Select Street

directly. Enter the first few letters of the City/Street name to see a list of

suggestions. Once you select street name, you will be able to Select House

number.


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To set chosen location as your destination, tap Drive to or Walk there. For more

actions, see the chapter Action menu.

Sygic supports City-first and Street-first address entry.

City-first address search Street-first address search

IV.III. Navigating to a Point of Interest

In addition to the road network, the map also contains the details of thousands

of Points of Interest (POIs) such as gas stations, restaurants, hotels, tourist

attractions and other facilities.


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To set a POI as your destination, you have multiple options:

- Menu > Navigate to… > Address or POI will find POI near the selected

address

- Menu > Navigate to… > Nearby POI shows a list of POIs near your current

(or last valid) position.

- In Map Browsing Mode tap on any location and choose Nearby POI from

Action Menu or tap on any POI that you can see on the map

POI near selected address List view


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IV.III.a Searching POI by Categories

You can switch between:

- List view (shows a list of POIs nearest to chosen location)

- Groups view (shows POI categories and subcategories).

To refine your search results, tap the search icon at the bottom of the screen

and type the name of the POI you are looking for. You can also enter partial

names.

When finished, the Action Menu pops up. For more information, see the chapter

Action menu.

POI Groups view Searching selected POI group


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IV.IV. Navigating to a Contact

If you want to navigate to a Contact from your phone, you can select their name

directly from your contact list:

Menu > Navigate to… > Contacts

In the list, scroll to the desired contact, or tap on the magnifying glass and enter

their name. You can also enter partial names.

Tap on the name of the Contact and action menu will appear. To set the address

assigned to a contact as your destination, tap the Drive to, Walk there or Travel

via button. For more actions, see the chapter Action menu.

NOTE: To set your destination from the contact list, the selected contact must be

stored with a full address.

.


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IV.V. Navigating Home

To start using this feature, you need to set your home location first, select:

Menu > Navigate to… > Home

Following options will appear:

Current position

Sets your last valid GPS position as your home address

Select form map

Opens map browsing mode so you can select a location

Address or POI

Once your home address is stored, you can navigate home by choosing

Menu > Navigate to… > Home


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Setting the Home location Navigate home

If you wish to change your Home address, tap the Set button.


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IV.VI. Navigating to Recent Destinations / History

Sygic keeps track of your recent destinations, making it easy to return to a place

that you have navigated to before.

When entering an address through

Menu > Navigate to…> Address or POI

the last address entered, is preselected.

When selecting a City or a Street, the list of previous selections will appear.

Or you can go directly to a list of recent destination by selecting

Menu >Navigate to…> History

and start navigation by selecting a previous destination from the list shown.


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History list

Tap on the item and select action.


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IV.VII. Navigating to Favorite Destinations

To view the list of your favorite destinations, select

Menu > Navigate to…> Favorites

You can start navigation by selecting a Favorite destination from the list shown.

Favorites list

Select the desired Favorite destination by tapping it and then select your next

option from the Action Menu.


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IV.VII.a Adding a new Favorite destination

To add new item to the list of your Favorite destinations tap on Add then set

address by choosing from following options:

Current position


Select form map


Address or POI

You can also Add Favorite destination by selecting a place in the Map Browsing

mode and choosing Add Favorite in the Action Menu.


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V. Choosing your route

Once you select a destination tap the Done button and Action Menu with

options: Drive to and Walk there will appear.

Choose navigation for Cars (Drive to) or pedestrians (Walk there) to start route

calculation. If your device can determine your current position, your route will

be calculated immediately from that position. If your current position cannot be

determined, please see chapter Acquiring GPS position.

When route calculation is complete the entire route is displayed on map. If there

are several route alternatives possible the software will offer up to three routes

to choose from.

Three alternative routes:


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For each route the distance and time to destination is shown on the top of the

screen. If Traffic is enabled delays on route are also shown.

Three alternative routes in Traffic view:

(Tap on Traffic to access this view.)

You can switch between routes by tapping on the different route summaries on

the top of the screen. Selected route will be highlighted.

Select your route and tap Navigate to start navigation. For more information

about Traffic please see chapter Traffic .


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VI. Turn by turn navigation

In Navigation mode the navigation screen will show the map of surrounding

area with the calculated route highlighted in violet.

As you approach a junction, further directions are displayed to indicate which

road to take.

In addition to turn by turn directions, the navigation screen also provides a

range of further useful information:

1. Traffic with current delay (if traffic is enabled)

2. Speed camera warning

3. Destination marker (if destination is within sight)

4. Upcoming speed limit change with distance to where it becomes effective

5. Estimated time of arrival at destination


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6. Quick search

7. Distance to destination

8. Next maneuver

9. Distance to next change of direction

10. Upcoming maneuver (if distance between maneuvers is short)

11 Estimated time until arrival

12. Menu

13. Current speed

14. Current road/street

15. Start point

16. Vehicle indicator (Navigation arrow)

17. Dynamic Lane Guidance

18. Speeding warning

19. Current speed limit

20. Next road/street to take


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VII. Editing & Avoiding parts of route

VII.I. Route Summary

Each time a route is calculated, you can either choose to start navigation or tap

on Options to access the Route summary for detailed information about your

route and route editing options. You can also return to a planned route and

enter Route summary through Menu > Route.

Route summary


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VII.II. Avoid Motorways, Toll roads, Ferries…

If there are any Motorways, Toll roads, Restricted areas, Ferries, Unpaved roads,

Special areas along the route you can avoid them.

If you have added waypoints to your route, or if your route takes you through

several countries you can avoid Motorways, Toll roads, Restricted areas, Ferries,

Unpaved roads, Special areas for each via point, or each country separately by

tapping on the flag of selected country.

You can also Avoid next …

- 250 meters

- 1 kilometer

- 5 kilometers

VII.III. Important places

Shows a list of Important places like waypoints, crossings and cities near the

route. Tap on items on items on the list to modify them.


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List of important places:

VII.IV. Other options in Route summary menu

Cancel route

Cancels the calculated route entirely, so you can use the navigation system only

as an indicator of your current position.

Route options

Lets you access the Route options submenu


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Traffic

Shows traffic along your route. (Availability of the traffic service depends on

your product configuration.)

Show all instructions

Shows a detailed list of all junctions and directions along the route. Tap on any

item on the list to view the junction on the map.


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VIII. Route options - Demonstrate & Save route

Tap on Route > Route options to access menu with following functions:

Demonstrate

Lets you see the calculated route as if you were driving along

Show on map

Lets you see the entire route on the map


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Change start point / Change destination

Lets you change your start point or destination.

Travel via

Adds a waypoint to your route.

Save route

To save the route to your Saved routes.

Add shortcut to home screen

Will add a shortcut to actual route to your Android device home screen.


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IX. Adding waypoints to your route

To travel through a certain place on your trip you can add waypoints by:

- Select a location on the map and use option Travel via or Pass by in Action

Menu. (For more information, see the chapter Action menu.)

- Tap on Route > Route options > Travel via and set address by choosing

from following options:

- Current position


- Select form map


- Address or POI


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IX.I. Drag & Drop route editing

In Map Browsing mode you can edit the route by holding your finger on the

route a bit a longer until a blue flag appears, then drag the blue flag to a new

position. The route will be altered to pass through that place.


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IX.II. Optimize route with multiple waypoints

You can optimize a route with multiple waypoints. This function will reorder the

waypoints and change the route in a way that will help you to save time and

fuel.

This option is only available if the route planned contains more than two

waypoints.

Before optimization Optimized route


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X. POI on Route, Side bar & Safety warnings

X.I. POI on route With POI on route feature you are able to see all POIs you need directly on your

route.

You can choose any POI category in:

Settings > Map > POI on Route > Select categories

If you wish to be warned about specific POIs on route with sound notification,

you can do so in:

Settings -> Notifications & Sounds > Points of Interest

After choosing a category or a single POIS, you will be able to set notifications in

radius from 100m to 500m in 100m steps or turn it off.


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X.II. Sharp curve warnings

Sharp curve warning is feature that warns you when you are about to enter a

sharp curve at a faster than reasonable speed, that way you can slow down

when it is needed. This functionality learns and adjusts to your driving style. You

can also set your own values for curve types.

Sharp curve can be turned on and off in:

Settings > Notifications & Sounds > Sharp curve warning

Advanced settings are located in:

Settings > Notifications & Sounds > Sharp curve warning > Advanced settings

There are four types of curves and you can set angles for three of them :

- Easy

- Medium

- Hard

- Sharp (the top value for hard is the beginning of sharp curve)


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X.III. Side bar

Side bar is an optional info bar for tablets that shows additional information

about your route, speed, traffic etc. Side bar is only available in the Navigation

mode in landscape orientation.

Set Side bar to your desired configuration in:

Settings >Sidebar

Traffic on route

Shows all traffic incidents on your route

Driving instructions

Shows instructions for upcoming turns on your route

Eco driving

Shows whether or not you are driving how ecologically


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Speedometer

Measures your speed based on GPS

History

Shows a list of destination that you have navigated to. Tap on selected item to

call up Action menu.

Favorites

Shows a list of your favorite destinations. Tap on selected item to call up Action

menu.

Route overview

Overview of your route including speed limits on your route.


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XI. Online features

The entire chapter Online features applies only to smartphones or devices with

internet connectivity.

NOTE: The cost of data transfer depends on your mobile phone tariff. Make sure

you know the cost before you start using online features. The costs can be

considerably higher when you are roaming abroad.

XI.I. Connection

In order to use online services (e.g. real time traffic and crowd-sourced speed

camera alerts) you will need to connect your device to the internet in:

Menu > Settings > Connection


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Select one of following options for connecting:

- Sygic (recommended)

- Facebook

- Google

Note: Creating a Sygic account is free. If you purchase any item from Sygic

online shop at www.sygic.com the email used for making a purchase becomes

your Sygic account.

XI.II. Traffic

You can avoid delays in your everyday commute with precise, up-to-date reports

on traffic jams, road works and incidents. With Traffic you will know what lies on

the road ahead and save time and fuel.

Please note that Traffic is an add-on service and its availability depends on your

product configuration.

If your device is a Smartphone you can subscribe to Traffic within your app in:

My Sygic > Traffic

Or visit www.sygic.com/en/android:traffic for information about availability and

pricing of traffic service in your region.

Traffic feature requires online connection. Depending on your product

configuration you may have to sign-in with your Sygic account.

To view real time alerts of traffic incidents along your calculated route, tap on

Traffic icon on the upper left side of the screen either in the Navigation mode or

in the Map browsing mode.

http://www.sygic.com/

http://www.sygic.com/en/android:traffic


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or select

Menu > Route > Traffic info

The screen will show the incidents ordered by their distance from your current

position. You can select which of them you want to avoid.

To select all the listed incidents, tap the Avoid all on route button. Incidents

selected for avoidance are marked with a solid black circle.

To select individual incidents, first tap on the incident. To show its extent on the

map tap on Show on map, to avoid it tap Avoid.

List of traffic incidents Extent of the incident on the map


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XI.III. Crowd-sourced Police Traps and Traffic

You can share real-time information about situation on the road with other

drivers. To receive info about Police traps and Slow traffic make sure you are

Signed in and online connection is available.

If you observe a speed camera or traffic incident on-route, you can warn others

by tapping on the bottom bar of the Navigation Screen and selecting

- Report Police Trap

or

- Report Slow Traffic

Please note that you need to have valid GPS position and internet connection to

report incidents.

To change the way you receive reported camera and incident information, select

Menu > Settings >Notifications & Sounds


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XII. Travel book

To see traveled routes statistics and altitude profiles, go to

Menu > Travel book

Tap on selected log to see overall statistics and scroll down for more actions.

Tap on Graphs and drag the blue marker to see logs marking altitude, distance,

time, speed and acceleration.

To see the log on map tap on Show on map. To add the log to favorites tap on

Add to favorites.


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XIII. SOS/Help

You can find locations and contact numbers for nearest Emergency services

such as Hospital, Police Station, Gas Station, and Pharmacy in:

Menu > SOS/Help

Tap on items, e.g. Hospital to see a list of nearest Hospitals and their distance

from you. Tap on item to call up Action menu with action such as Drive there,

Walk there, Address or Call. Proceed the same way if you need to find nearest

Police Station, Gas Station, or Pharmacy.

On devices with phone functionality you can dial Emergency hotline of the

country in which you are currently located, directly from the software.


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XIV. Troubleshooting

XIV.I. Acquiring GPS position

Your device may lose GPS signal under any of the following conditions:

- The device is in a building, tunnel or at a location where signals from the

GPS satellites are obstructed by buildings, trees, electric cables or other

objects.

- Device system settings may be set incorrectly

- On a Smartphone device location services are turned off

- Product Settings may be set incorrectly

If your device can’t determine your current position you will be offered the

following options:

Wait for valid position (Recommended)

Your route will be calculated from your current position as soon as a valid

GPS signal is available.

Last valid position

Your route will be calculated from your last known position (i.e. where you were

just before the device lost GPS signal).

Select from map

Allows you to select any starting point for the route calculation.


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You can check and configure Product Settings in:

Menu > Settings > Hardware

and

Menu > Settings > Battery management

XIV.II. Problem entering a destination

If you have trouble entering a destination in

Menu > Navigate to… > Address or POI

Please check if you have selected the correct country in

Menu > Navigate to… > Address or POI > Select country

On Android and iOS devices

The map for selected country or state may be missing on you device. Depending

on your product configuration it may be possible to download missing map in:

Menu > Settings >Manage maps

or

Menu > My Sygic >Manage maps

If problems continue please contact our customer support at

www.sygic.com/support

http://www.sygic.com/support


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XIV.III. Problem downloading maps on Android & iOS

Availability of Manage maps feature depends on your product configuration.

If you have trouble downloading maps, or if the download freezes please check

size of selected maps in

Menu > Settings >Manage maps

or

Menu > My Sygic >Manage maps

and make sure you have sufficient free space available on your device.

On an Android device

If there is enough space but you are still unable to download maps you can try

deleting the content.info a content.lic files.



XIV.IV. Frequent freezing and crashing on Android device

Please make sure that your device meets the system requirement specified at

www.sygic.com/en/min-requirements

If your device does not meet these requirements please contact our support.

Depending on the specifications of your device an application downgrade may

resolve the issue.

If your device meets these requirements please try uninstalling and reinstalling

the application.


http://www.sygic.com/en/min-requirements


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XIV.V. Problem downloading application

On an iPhone / iPad

When installing the application on iPhone or iPad you need to have twice as

much space available on your device as is the size of the application. This is

necessary so that the .apk file can be unpacked on your device. Please check the

size of the application on the App Store and the amount of free space on your

device.


Please make sure your online connection is stable, that you are not connected

via proxy and your APN is not set to wap.

Then go to:

Device settings > Applications > Google Play Store > Force close the app

Then try again.



XIV.VI. Traffic is not working

Please check if online connection is available.

Depending on your product configuration Traffic service may or may not be

a part of your license in which case you have to purchase it separately.




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If you purchased Traffic in Sygic online shop at www.sygic.com please make sure

that you are logged into the application with the same email that used to make

your purchase.

To connect go to:

Menu > Settings > Connection

XIV.VII. Blackscreen, the application stopped working

If the application was working but now there is a black screen when you try to

launch it go to:


Device settings > Applications > Sygic > Clear data.

Device settings > Applications > Sygic > Force close the app

Then try launching the application again.

If the application does not start uninstall and reinstall the application.



On an iPhone or iPad:

Uninstall and reinstall the application. Then try launching the application again.






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XIV.VIII. Trouble downloading resources from Google Play

If you have trouble downloading application resources from Google Play go to:

Device settings > Applications > Sygic > Clear data

Device settings > Applications > Sygic > Force quit the app

Then go to:

Device settings > Applications > Google Play Store > Clear data

Device settings > Applications > Google Play Store > Force quit the app

Then try again.





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XV. Settings

IMPORTANT: Some menu items may not be available in all devices.

To change factory settings, go to Menu > Settings.

XV.I.a Map

Manage maps Manage maps from activated map package/s

Day/Night color scheme Switch between Day/Night color scheme.

Default setting - Automatic switching between

Day/Night colors

Points of interest Choose which categories of POI you wish to

see on the map. POIs are visible in Map

browsing mode and hidden in Navigation mode.

Buildings Switch between Elevated / Footprint / Off

Landmarks Switch landmarks on/off

Signpost info Switch signpost on/off

2D/3D map view Switch between 2D/3D map view

North up Enable to keep the maps always north up.

Lane guidance Switch between Dynamic/ Simplified/Off

Data traffic counter Enable to monitor data usage

POI on route Choose which categories of POI you wish to

see on the route. Switch between Dynamic/

Always on/Off.

Autozoom Automatically zooms-in and out of map in

Navigation mode for optimal overview

of the route ahead.

Photos Turn on to see photos on map in Map

Browsing mode.

Friends Turn on to see photos on to Friends

using Sygic Navigation on map in Map

Browsing mode.

Traffic info Turn on to see Traffic on map. An ad-on service.


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Availability depends on product configuration.

Fullscreen Fullscreen mode for smartphone devices.

Current street Enable to see current street.

Junction view Enable to see junction view.

Lock screen rotation Prevents automatic rotation - for bikers.

Font size Choose font size

XV.I.b Connection

Sign in Connect/Disconnect your device from internet

More options Reset password

Account options Clear login data – to disable other form

Logging-in with your account.

Sign me in automatically

Ask before connecting

Help improve Traffic

Help improve Sygic

Synchronize your POIs, history and more

with Dropbox, iCloud.

XV.I.c Notification & Sounds

Enable sounds Enable sounds or Disable sounds

Voice instructions -Enable/Disable Voice instructions.

-Enable/Disable Road numbers

-Enable/Disable Street names (Text-to-speech

/ Spoken-street-name voices only)

-Enable/Disable Signpost (Text-to-speech

/ Spoken-street-name voices only)

Advanced

-Fade music

-Relative volume of musc and instructions

-Phone speaker – play voice instructions on


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phone speakers only

Notifications Set sounds for notifications

- Speed cameras

- Speed limits

- Railway crossings

- Points of interest

- Friend notifications

- Message notification

- Traffic notification

- Sharp curve warning

- Offroad

XV.I.d Route planning

Avoid toll roads Choose between Yes/ No/Always ask

Avoid unpaved roads Choose between Yes/ No/Always ask

Avoid motorways Choose between Yes/ No/Always ask

Avoid ferries Choose between Yes/ No/Always ask

Route computing Choose between Fastest/ Shortest/Economic

Traffic incidents Set this preference to avoid incidents

automatically.

Backtrack Backtrack for Offroad. Tracks your progress

when you leave mapped area and can route

you back the way you came from.

Compute alternative routes Set this preference to calculate alternatives

when planning a route.

XV.I.e Hardware

Settings for advanced users only. Set the GPS communication port manually.

Enhance positioning using compass.

XV.I.f Regional

Voice Set language of voice instructions.

Language Set language of user interface.

Keyboard layout Choose keyboard layout.


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Distance unites Kilometers/meters

Miles/Feet

Miles/Yards

Time format 14:00

2:00 PM

2:00

Temperature Temperature in Celsius/Fahrenheit

GPS Coordinates Set entry detail – degrees, minutes, seconds.

XV.I.g Battery management

Run in background On Smartphone devices the app stays running

while in background.

On external power Choose High performance/Optimized/

Power saver

On battery Choose High performance/Optimized/

Power saver

XV.I.h Information bar

Information bar Set which information you want to see in

Information bar in driving or walking mode.

- Estimated time of arrival

- Speed

- Elevation

- Remaining distance

- Time

- Signal level

- Route length

- Travelled distance


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XV.I.i Side bar

Side bar Switch sidebar for tablets on or off.

Choose information that will be displayed in

the sidebar while driving:

- Traffic on route

- Driving instructions

- Eco driving

- Speedometer

- History

- Favorites

- Route overview

For more information, see the chapter Side bar.

XV.I.j Travel book

Travel book Set laps while in walking mode to be

Stopwatch triggered, Distance triggered or on

automatic Lap detection. For more

information, see the chapter Travel book.

XV.I.k Autoclose dialog

Autoclose dialog Dialogs will be hidden automatically after

specified time.

XV.I.l Favorite POI

Favorite POI You can Add your own POIs and create new

categories and manage them. For more

information visit www.sygic.com/poi .


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XV.I.m About

About Information about version, device code and

available application memory. Please

provide this information in communication

with Sygic support.

XV.I.n Reset to defaults

Reset to defaults Reset to default settings.


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Disclaimer

The information contained in this document is the property of Sygic a.s. and

may be used only for the purposes of operating and supporting the relevant

software created by Sygic a.s.

Sygic a.s. reserves all rights concerning the information contained herein. This

document or any part thereof may not be reproduced, distributed, or translated

into other languages in any way or form except with the written approval of

Sygic a.s.

This document is provided to the user on an ‘as is’ basis. Although maximum

care was taken during preparation of this manual to provide accurate

information and to avoid errors, some technical inaccuracies or editorial errors

may occur, for which Sygic a.s. accepts no responsibility.

In the interest of improving the content of the document, Sygic a.s. reserves the

right to modify, amend or delete any part of the document at any time without

prior notice.

For more information and updates, visit www.sygic.com

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