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ThinkCentre

User Guide


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NoteBefore using this information and the product it supports, be sure to read and understand the ThinkCentre Safety andWarranty Guide and “Notices,” on page 65.

Third Edition (October 2009)

© Copyright Lenovo 2009.

LENOVO products, data, computer software, and services have been developed exclusively at private expense andare sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restrictedrights to use, reproduction and disclosure.

LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are deliveredpursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictionsset forth in Contract No. GS-35F-05925.


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Contents

Important safety information . . . . . . v

Chapter 1. Product overview . . . . . . 1Features . . . . . . . . . . . . . . . . 1Specifications . . . . . . . . . . . . . . 4Software overview . . . . . . . . . . . . 5

Software provided with your Windows operatingsystem . . . . . . . . . . . . . . . 5

Locations . . . . . . . . . . . . . . . 7Locating connectors on the front of your computer 7Locating connectors on the rear of your computer 8Locating components . . . . . . . . . . 10Locating parts on the system board . . . . . 11

Chapter 2. Installing options and

replacing hardware . . . . . . . . . 13Handling static-sensitive devices . . . . . . . 13Installing options and replacing hardware . . . . 13

Installing external options . . . . . . . . 14Opening the computer cover . . . . . . . 14Installing or replacing a memory module . . . 15Replacing the hard disk drive . . . . . . . 17Replacing the optical drive . . . . . . . . 18Replacing the battery . . . . . . . . . . 20Replacing the heat sink . . . . . . . . . 21Replacing the microprocessor . . . . . . . 23Replacing the PCI card . . . . . . . . . 25Replacing the internal speaker . . . . . . . 27Replacing the front audio and USB assembly . . 27

Replacing the ac power adapter . . . . . . 29Replacing the keyboard . . . . . . . . . 31Replacing the mouse . . . . . . . . . . 31Completing the parts replacement . . . . . . 32

Installing security features . . . . . . . . . 34Integrated cable lock . . . . . . . . . . 34Password protection . . . . . . . . . . 35Erasing lost or forgotten passwords (clearingCMOS) . . . . . . . . . . . . . . . 36

Chapter 3. Recovery information . . . 37Creating and using recovery media . . . . . . 37

Creating recovery media . . . . . . . . . 37Using recovery media . . . . . . . . . . 38

Performing backup and recovery operations . . . 38Performing a backup operation. . . . . . . 39Performing a recovery operation . . . . . . 39

Using the Rescue and Recovery workspace . . . . 40Creating and using rescue media . . . . . . . 41

Creating rescue media . . . . . . . . . . 41Using rescue media. . . . . . . . . . . 41

Creating and using a recovery repair diskette . . . 42Creating a recovery repair diskette . . . . . 42Using a recovery repair diskette . . . . . . 42

Installing or reinstalling device drivers . . . . . 43Setting a rescue device in the startup sequence . . 44

Solving recovery problems . . . . . . . . . 44

Chapter 4. Using the Setup Utility . . . 45Starting the Setup Utility program. . . . . . . 45Viewing and changing settings . . . . . . . . 45Using passwords . . . . . . . . . . . . 45

Password considerations . . . . . . . . . 46Power-On Password . . . . . . . . . . 46Administrator Password . . . . . . . . . 46Hard Disk User Password . . . . . . . . 46Setting, changing, and deleting a password. . . 46

Enabling or disabling a device . . . . . . . . 47Selecting a startup device . . . . . . . . . . 47

Selecting a temporary startup device . . . . . 47Selecting or changing the startup device sequence 48

Exiting from the Setup Utility program . . . . . 48

Chapter 5. Updating system programs 49Using system programs . . . . . . . . . . 49Updating (flashing) BIOS from a disc. . . . . . 49Updating (flashing) BIOS from your operatingsystem . . . . . . . . . . . . . . . . 50Recovering from a POST/BIOS update failure . . . 50

Chapter 6. Troubleshooting anddiagnostics . . . . . . . . . . . . . 53Basic troubleshooting . . . . . . . . . . . 53Diagnostic programs . . . . . . . . . . . 55

Lenovo ThinkVantage Toolbox . . . . . . . 55

Lenovo System Toolbox . . . . . . . . . 55PC-Doctor for Rescue and Recovery . . . . . 56PC-Doctor for DOS . . . . . . . . . . . 56

Cleaning the mouse . . . . . . . . . . . 57Optical mouse . . . . . . . . . . . . 57Non-optical mouse . . . . . . . . . . . 57

Chapter 7. Getting information, help,and service . . . . . . . . . . . . . 59Information resources . . . . . . . . . . . 59

Online Books folder . . . . . . . . . . 59Lenovo ThinkVantage Tools . . . . . . . . 59ThinkVantage Productivity Center . . . . . . 60Lenovo Welcome . . . . . . . . . . . 60Access Help . . . . . . . . . . . . . 60Safety and Warranty . . . . . . . . . . 60Lenovo Web site (http://www.lenovo.com). . . 61

Help and service . . . . . . . . . . . . 61Using the documentation and diagnosticprograms . . . . . . . . . . . . . . 61Calling for service . . . . . . . . . . . 61Using other services . . . . . . . . . . 62Purchasing additional services . . . . . . . 63

Appendix. Notices . . . . . . . . . . 65

© Copyright Lenovo 2009 iii


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Television output notice . . . . . . . . . . 66European conformance CE mark . . . . . . . 66Trademarks . . . . . . . . . . . . . . 66

Index . . . . . . . . . . . . . . . 67

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Important safety information

CAUTION:Before using this manual, be sure to read and understand all the related safety

information for this product. Refer to the ThinkCentre Safety and Warranty Guidethat you received with this product for the latest safety information. Readingand understanding this safety information reduces the risk of personal injuryand or damage to your product.

If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you canobtain a Portable Document Format (PDF) version from the Lenovo® Support Website at:http://www.lenovo.com/support

© Copyright Lenovo 2009 v

http://www.lenovo.com/supporthttp://www.lenovo.com/support


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vi User Guide


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Chapter 1. Product overview

This chapter describes the computer features, specifications, preinstalled softwareprograms, and part and connector locations.

Features

This section provides an overview of the computer features.

System informationThe following information covers a variety of models. For information aboutyour specific model, use the Setup Utility program. See Chapter 4, “Using theSetup Utility,” on page 45.

Microprocessor

v Intel® Celeron® processor

v Intel Core™ 2 Duo processor

v Intel Core 2 Quad processor

v Intel Pentium® dual-core processor

v Internal cache (size varies by model type)

Memory

v Supports up to two double data rate 3 dual inline memory modules (DDR3DIMMs)

Internal drives

v Optical drive

v SATA (Serial Advanced Technology Attachment) internal hard disk drive (somemodels)

v Solid State Drive (SSD) (some models)

Video subsystem

v Integrated graphics card for a VGA (Video Graphics Array) connector andDisplayPort connector

Audio subsystem

v High Definition (HD) with ADI 1882 Audio Codec

v Audio line-in connector, audio line-out connector, and microphone connector on

the rear panel

v Microphone connector and headphone connector on the front panel

v Internal speaker (some models)

Connectivity

v 10/100/1000 Mbps integrated Ethernet controller

v PCI (Peripheral Component Interconnect) V.90 Data/Fax modem (some models)

System management features

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v Ability to store power-on self-test (POST) hardware test results

v Automatic power-on startup

v Alert Standard Format 2.0

v Intel Active Management Technology (AMT) (some models)

v Intel matrix storage manager

v Preboot Execution Environment (PXE) and Dynamic Host Configuration Protocol(DHCP)

v Remote Administration

v Secure Managed Client (SMC) (some models)

v System Management (SM) Basic Input/Output System (BIOS) and SM software

v Wake on LAN

v Wake on Ring (in the Setup Utility program, this feature is called Serial PortRing Detect for an external modem)

Input/Output (I/O) features

v Eight USB connectors (two on the front panel and six on the rear panel)

v Ethernet connector

v One DisplayPort connector

v One optional 9-pin serial port

v One VGA monitor connector

v Standard keyboard connector (some models)

v Standard mouse connector (some models)

v Three audio connectors (audio line-in connector, audio line-out connector, andmicrophone connector) on the rear panel

v Two audio connectors (microphone connector and headphone connector) on thefront panel

Expansion

v One hard disk drive bay

v One optical drive bay

v One PCI card slot

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Power

v 130-watt power adapter

v Automatic 50/60 Hz input frequency switching

v Advanced Configuration and Power Interface (ACPI) support

Security features

v Computracev Cover presence switch (also called intrusion switch, some models)

v Hard Disk User Password

v Keyboard with fingerprint reader (some models)

v Power-On Password (POP) and Administrator Password for BIOS access

v Serial and parallel port I/O control

v Startup sequence control

v Startup without diskette drive, keyboard, or mouse

v Support for the addition of an integrated cable lock (Kensington lock)

v Support to enable or disable a device

v

Trusted Platform Module (TPM)v Unattended start mode

v USB switch on/off individually

Software programs, preinstalledYour computer might come with preinstalled software programs. If it does, anoperating system, device drivers to support built-in features, and other supportprograms are included. For more information, see “Software overview” on page 5.

Operating system, preinstalled

v Microsoft® Windows® 7

v Microsoft Windows Vista®

v Microsoft Windows XP Professional(preinstalled through downgrade rights in Windows 7 Professional, Windows 7Ultimate, Windows Vista Business, or Windows Vista Ultimate)

Operating systems, certified or tested for compatibility1 (varies by model type)

v Linux®

1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press.Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this

booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified ortested for compatibility, check the Web site of the operating system vendor.

Chapter 1. Product overview 3


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Specifications

This section lists the physical specifications for your computer.

Dimensions

Width: 275 mm (10.83 inches)

Height: 80 mm (3.15 inches)

Depth: 238 mm (9.37 inches)

Weight

Maximum configuration as shipped: 4.18 kg (9.22 lbs)

Environment

Air temperature:

Operating: 10° to 35°C (50° to 95°F)

Non-operating: -40° to 60°C (-40° to 140°F) (with package)

Non-operating: -10° to 60°C (14° to 140°F) (without package)

Humidity:

Operating: 10% to 80% (10% per hour, non condensing)

Non-operating: 10% to 90% (10% per hour, non condensing)Maximum altitude:

Operating: -50 to 10 000 ft (-15.2 to 3 048 m)

Non-operating: -50 to 35 000 ft (-15.2 to 10 668 m)

Electrical input

Input voltage:

Low range:

Minimum: 100 V ac

Maximum: 127 V ac

Input frequency range: 50 to 60 Hz

Voltage-selection switch setting: 115 V ac

High range:

Minimum: 200 V ac

Maximum: 240 V ac

Input frequency range: 50 to 60 Hz

Voltage-selection switch setting: 230 V ac

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Software overview

This section describes the software preinstalled on the computer models that havean internal hard disk drive and an operating system from Lenovo.

Software provided with your Windows operating system

This section describes the Windows applications included with your computer.

Software provided by LenovoThe following software programs are provided by Lenovo to help you improveproductivity and reduce the cost associated with maintaining your computer.Software programs provided with your computer might vary depending on yourmodel type and preinstalled operating system.

Lenovo ThinkVantage Tools: The Lenovo ThinkVantage® Tools program guidesyou to a host of information sources and provides easy access to various tools tohelp you work more easily and securely. For more information, see “LenovoThinkVantage Tools” on page 59.

Note: The Lenovo ThinkVantage Tools program is only available on computerspreinstalled with Windows 7 from Lenovo.

ThinkVantage Productivity Center: The ThinkVantage Productivity Centerprogram guides you to a host of information and tools to help you set up,understand, maintain, and enhance your computer.

Note: The ThinkVantage Productivity Center program is only available oncomputers preinstalled with Windows Vista or Windows XP from Lenovo.

ThinkVantage Rescue and Recovery: The ThinkVantage Rescue and Recovery®

(RnR) program is a one button recovery and restore solution that includes a set of self recovery tools to help users diagnose computer problems, get help, and

recover from system crashes quickly, even if the primary operating system will notstart.

ThinkVantage Client Security Solution: The ThinkVantage Client SecuritySolution (CSS) program is available on select Lenovo computers. It helps protectyour information, including vital security information like passwords, encryptionkeys, and electronic credentials, while guarding against unauthorized user accessto data.

Note: The ThinkVantage Client Security Solution program is only available oncomputers preinstalled with Windows Vista or Windows XP from Lenovo.

Password Manager: The Password Manager program helps you automatically

capture and fill in authentication information for Windows applications and Websites.

Note: The Password Manager program is only available on computers preinstalledwith Windows 7 from Lenovo.

ThinkVantage System Update: The ThinkVantage System Update (TVSU)program helps you keep the software on your system up-to-date, by downloadingand installing software packages (TVT applications, device drivers, BIOS flashes,and other third party applications). Some examples of software that you should



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keep updated are programs provided by Lenovo, such as the Rescue and Recoveryprogram and the Productivity Center program.

ThinkVantage Power Manager: The ThinkVantage Power Manager programprovides convenient, flexible, and complete power management for yourThinkCentre® computer. By using the ThinkVantage Power Manager program, youcan adjust your power settings to achieve the best balance between system

performance and power saving.

Fingerprint Software: The integrated fingerprint reader provided on somekeyboards enables you to enroll your fingerprint and associate it with yourpower-on password, hard disk drive password, and Windows password. As aresult, fingerprint authentication can replace passwords and enable simple andsecure user access. A fingerprint reader keyboard is available with select computersor can be purchased for computers that support this option.

Lenovo ThinkVantage ToolboxThe Lenovo ThinkVantage Toolbox program helps you maintain your computer,improve computing security, diagnose computer problems, get familiar with theinnovative technologies provided by Lenovo, and get more information about your

computer. See “Lenovo ThinkVantage Toolbox” on page 55 for detailedinformation.

Note: The Lenovo ThinkVantage Toolbox program is only available on computerspreinstalled with Windows 7 from Lenovo.

Lenovo System ToolboxThe Lenovo System Toolbox diagnostic program is preinstalled on your hard diskdrive. This diagnostic program works through the Windows operating system todiagnose hardware problems and report operating-system-controlled settings thatcan cause hardware failures. See “Lenovo System Toolbox” on page 55 for moreinformation.

Note: The Lenovo System Toolbox program is only available on computerspreinstalled with Windows Vista or Windows XP from Lenovo.

PC-Doctor for Rescue and RecoveryThe PC-Doctor for Rescue and Recovery diagnostic program is preinstalled onyour hard disk drive. It is part of the Rescue and Recovery workspace on eachLenovo computer to diagnose hardware problems and report operating-system-controlled settings that can cause hardware failures. Use the PC-Doctor for Rescueand Recovery if you are unable to start the Windows operating system. See“PC-Doctor for Rescue and Recovery” on page 56 for more information.

Adobe ReaderThe Adobe Reader is a tool used to view, print, and search PDF documents.

See “Online Books folder” on page 59 for more information about accessing theonline books and the Lenovo Web site.

Antivirus softwareYour computer comes with antivirus software that you can use to detect andeliminate viruses. Lenovo provides a full version of antivirus software on yourhard disk drive with a free 30-day subscription. After 30 days, you must renew thelicense to continue receiving the antivirus program updates.

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Locations

Locating connectors on the front of your computerFigure 1 shows the locations of the connectors on the front of your computer.

Note: Not all computer models have the following connectors.

1 USB connector 3 Microphone connector2 Headphone connector 4 USB connector

Figure 1. Front connector locations



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Locating connectors on the rear of your computerFigure 2 shows the locations of the connectors on the rear of your computer. Someconnectors on the rear of your computer are color-coded to help you determinewhere to connect the cables on your computer.

1 VGA monitor connector 8 Cover-release button2 USB connectors (3) 9 PCI card slot3 Ethernet connector 10 Audio line-out connector4 Audio line-in connector 11 Microphone connector5 Standard mouse and keyboardconnectors (some models)

12 USB connectors (3)

6 Serial port (some models) 13 DisplayPort connector7 Cable lock slot 14 ac power adapter connector

Figure 2. Rear connector locations

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Connector Description

Audio line-in connector Used to receive audio signals from an external audio device,such as a stereo system. When you attach an external audiodevice, a cable is connected between the audio line-outconnector of the device and the audio line-in connector of the

computer.

Audio line-out connector Used to send audio signals from the computer to externaldevices, such as powered stereo speakers (speakers with built-in amplifiers), headphones, multimedia keyboards, or theaudio line-in connector on a stereo system or other externalrecording device.

DisplayPort connector Used to attach a high-performance monitor, a direct-drivemonitor, or other devices that use a DisplayPort connector.

Ethernet connector Used to attach an Ethernet cable for a local area network(LAN).Note: To operate the computer within FCC Class B limits, usea Category 5 Ethernet cable.

Microphone connector Used to attach a microphone to your computer when you wantto record sound or if you use speech-recognition software.

Serial port Used to attach an external modem, a serial printer, or otherdevices that use a 9-pin serial port.

Standard keyboard

connector

Used to attach a keyboard that uses a standard keyboard

connector.

Standard mouse connector Used to attach a mouse, a trackball, or other pointing devicesthat use a standard mouse connector.

USB connector Used to attach a device that requires a Universal Serial Bus(USB) connector, such as a USB keyboard, a USB mouse, a USBscanner or a USB printer. If you have more than eight USBdevices, you can purchase a USB hub, which you can use toconnect additional USB devices.

VGA monitor connector Used to attach a VGA monitor or other devices that use a VGAmonitor connector.



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Locating componentsFigure 3 shows the locations of the various components in your computer. To openthe computer cover, see “Opening the computer cover” on page 14.

1 Optical drive 5 Heat sink2 Front bezel 6 Battery3 Hard disk drive (some models) 7 Memory slots (2)4 System fan assembly 8 Internal speaker (some models)

Figure 3. Component locations

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Locating parts on the system boardThe system board (sometimes called the planar or motherboard) is the main circuit

board in your computer. It provides basic computer functions and supports avariety of devices.

Figure 4 shows the locations of the parts on the system board.

1 Microprocessor 9 PCI card slot

2 Clear CMOS (Complementary MetalOxide Semiconductor)/Recovery jumper

10 Front USB connector 2

3 Thermal sensor connector 11 Intrusion switch connector (Coverpresence switch connector)

4 Battery 12 Front Input/Output and LED/Switchheader

5 Memory slots (2) 13 eSATA connector6 Internal speaker connector 14 Internal power distribution connector7 Serial (COM) connector 15 Fan connector8 SATA connectors (2)

Figure 4. System board parts locations



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Chapter 2. Installing options and replacing hardware

This chapter provides instructions for installing options and replacing hardware foryour computer. You can expand the capabilities of your computer by adding

memory modules, PCI cards, or drives. When installing or replacing an option, usethese instructions along with the instructions that come with the option.

Important: Before you install or replace any option, be sure to read andunderstand the "Important safety information" in the ThinkCentre Safetyand Warranty Guide. The precautions and guidelines will help you worksafely.

Handling static-sensitive devices

Do not open the static-protective package containing the new part until thedefective part has been removed from the computer and you are ready to install

the new part. Static electricity, although harmless to you, can seriously damagecomputer components and parts.

When you handle parts and other computer components, take these precautions toavoid static-electricity damage:

v Limit your movement. Movement can cause static electricity to build up aroundyou.

v Always handle parts and other computer components carefully. Handle PCIcards, memory modules, system boards, and microprocessors by the edges.Never touch any exposed circuitry.

v Prevent others from touching the parts and other computer components.

v Before you replace a new part, touch the static-protective package containing the

part to a metal expansion-slot cover or other unpainted metal surface on thecomputer for at least two seconds. This reduces static electricity in the packageand your body.

v When possible, remove the new part from the static-protective packaging, andinstall it directly in the computer without setting the part down. When this isnot possible, place the static-protective package that the part came in on asmooth, level surface and place the part on it.

v Do not place the part on the computer cover or other metal surface.

Installing options and replacing hardware

This section provides introductions for installing options and replacing hardware

for your computer. When installing or replacing an option, use these instructionsalong with the instructions that come with the option.

Attention

Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Warranty Guide that came withyour computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:http://www.lenovo.com/support

Note: Use only computer parts provided by Lenovo.



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Installing external optionsExternal speakers, a printer, or a scanner can be connected to your computer. Forsome external options, you must install additional software in addition to makingthe physical connection. When installing an external option, see “Locatingconnectors on the front of your computer” on page 7 and “Locating connectors onthe rear of your computer” on page 8 to identify the required connector, and then

use the instructions that come with the option to help you make the connectionand install any software or device drivers that are required for the option.

Opening the computer cover

Attention


This section provides instructions on how to open the computer cover.

CAUTION:

Turn off the computer and wait three to five minutes to let the computer coolbefore opening the computer cover.

ImportantBe sure to read and understand “Handling static-sensitive devices” on page13 before opening the computer cover.

To open the computer cover:

1. Remove any media from the drives, shut down your operating system, andturn off all attached devices and the computer.

2. Unplug all power cords from electrical outlets.

3. Disconnect the cables attached to the computer. This includes power cords,input/output (I/O) cables, and any other cables that are connected to thecomputer. See “Locating connectors on the front of your computer” on page 7and “Locating connectors on the rear of your computer” on page 8.

4. Remove any locking devices that lock the computer cover-release button, suchas a cable lock.

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5. Carefully lift and position the computer upside down as shown in 6.

6. Pivot the cover-release button 1 on the rear of the computer and then openthe computer cover as shown.

Installing or replacing a memory module

Attention


This section provides instructions on how to install or replace a memory module.

Your computer has two slots for installing SODIMMs (small outline dual inline

memory modules) that provide up to a maximum of 4 GB of system memory.When installing or replacing a memory module, use 1 GB or 2 GB SODIMMs inany combination up to a maximum of 4 GB.

To install or replace a memory module:

1. Open the computer cover. See “Opening the computer cover” on page 14.

2. Locate the memory slots. See “Locating parts on the system board” on page 11.

Figure 5. Opening the computer cover

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3. If you are replacing an old memory module, open the retaining clips andremove the memory module being replaced as shown.

4. Insert the notched end 2 of the new memory module into the slot 1. Press

the memory module firmly and pivot the memory module until it snaps intoplace. Make sure that the memory module is firmly fixed in the slot and doesnot move easily.

What to do next:

v To work with another option, go to the appropriate section.

v To complete the installation, go to “Completing the parts replacement” onpage 32.

Figure 6. Removing the memory module

Figure 7. Installing a memory module

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Replacing the hard disk drive

Attention

Do not open your computer or attempt any repair before reading and understanding the“Important safety information” in the ThinkCentre Safety and Warranty Guide that came withyour computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:

http://www.lenovo.com/support

This section provides instructions on how to replace the hard disk drive if yourcomputer has one. For computer models that do not have an internal hard diskdrive installed and use a remote hard disk drive accessed through the SMC -Storage Array, contact your network or storage administrator.

ImportantWhen you receive a new hard disk drive, you also receive a set of ProductRecovery discs. The set of Product Recovery discs enables you to restore thecontents of the hard disk drive to the factory default settings. For more

information on recovering factory-installed software, refer to Chapter 3,“Recovery information,” on page 37.

To replace the hard disk drive:


2. Disconnect the power cable from the optical drive.

3. Place your finger on the tab located on the front of the hard disk drive andpush upward. Then press inward on the side tabs and pivot the hard diskdrive upward to remove.

4. Remove the failing hard disk drive from the chassis.

5. Disconnect the signal cable and the power cable from the hard disk drive.

6. Remove the hard disk drive from the plastic bracket by flexing the sides of the bracket enough to slide it free of the hard disk drive.

Figure 8. Removing the hard disk drive



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7. To install the new hard disk drive into the plastic bracket, flex the bracket andalign pin 1, pin 2, pin 3, and pin 4 on the bracket with the holes inthe hard disk drive. Do not touch the circuit board 5 on the bottom of thehard disk drive.

8. Connect the signal cable and the power cable to the rear of the new hard diskdrive.

9. Slide the new hard disk drive into the hard disk drive bay until it snaps intoposition.

10. Reconnect the power cable to the optical drive.

11. Go to “Completing the parts replacement” on page 32.

Replacing the optical drive

Attention


This section provides instructions on how to replace the optical drive.

To replace the optical drive:


Figure 9. Installing the hard disk drive into the bracket

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2. Remove the front bezel by releasing the two tabs and pivoting the bezelforward to remove it completely.

3. Disconnect the signal cable and the power cable from the rear of the opticaldrive.

4. Press the optical drive lock button to remove the optical drive out of the frontof the computer.

5. Remove the optical drive retainer from the failing optical drive and install it onthe side of the new optical drive.

Figure 10. Removing the front bezel

Figure 11. Removing the optical drive

Figure 12. Installing the retainer on the optical drive



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6. Slide the new optical drive into the drive bay until it snaps into position.

7. Connect the signal cable and the power cable to the optical drive.

8. To reinstall the front bezel, align the plastic tabs on the bottom of the bezelwith the corresponding holes in the chassis, and then pivot the bezel inwarduntil it snaps into position.


Replacing the battery

Attention


Your computer has a special type of memory that maintains the date, time, andsettings for built-in features, such as parallel-port assignments (configuration). A

battery keeps this information active when you turn off the computer.

The battery normally requires no charging or maintenance throughout its life;however, no battery lasts forever. If the battery fails, the date, time, andconfiguration information (including passwords) are lost. An error message isdisplayed when you turn on the computer.

Refer to the “Lithium battery notice” in the ThinkCentre Safety and Warranty Guidefor information about replacing and disposing of the battery.

To replace the battery:


2. Locate the battery. See “Locating parts on the system board” on page 11.

Figure 13. Installing the optical drive

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3. Remove the old battery.

4. Install a new battery.

5. Reconnect all the cables to the system board and close the computer cover. See“Completing the parts replacement” on page 32.

Note: When the computer is turned on for the first time after batteryreplacement, an error message might be displayed. This is normal afterreplacing the battery.

6. Turn on the computer and all attached devices.

7. Use the Setup Utility program to set the date, time, and any passwords. SeeChapter 4, “Using the Setup Utility,” on page 45.

Replacing the heat sink

Attention


This section provides instructions on how to replace the heat sink.

CAUTION:

The heat sink might be very hot. Turn off the computer and wait three to fiveminutes to let the computer cool before opening the computer cover.

To replace the heat sink:


2. Locate the heat sink. See “Locating components” on page 10.

Figure 14. Removing the old battery

Figure 15. Installing a new battery



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3. Remove the four screws that secure the heat sink to the system board.

Note: Carefully remove the four screws from the system board to avoid anypossible damage to the system board. The four screws cannot beremoved from the heat sink and fan assembly.

4. Lift the failing heat sink off the system board.

Notes:

a. You might have to gently twist the heat sink to free it from themicroprocessor.

b. Do not touch the thermal grease while handling the heat sink.

5. Position the new heat sink on the system board so that the four screws arealigned with the holes on the system board.

6. Alternate tightening each screw a small and equal amount until the heat sinkand fan assembly is secured to the system board. Do not over-tighten thescrews.


Figure 16. Removing the heat sink

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Replacing the microprocessor

Attention



This section provides instructions on how to replace the microprocessor.

CAUTION:

The heat sink and microprocessor might be very hot. Turn off the computer andwait three to five minutes to let the computer cool before opening the computercover.

To replace the microprocessor:1. Open the computer cover. See “Opening the computer cover” on page 14.

2. Remove any parts or cables that may prevent your access to the system board.

3. Remove the heat sink. See “Replacing the heat sink” on page 21.

4. Place the heat sink on its side so that the thermal grease does not come incontact with anything.

5. Lift the small handle 3 and open the retainer 1 to access themicroprocessor 2.

Figure 17. Accessing the microprocessor



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6. Lift the microprocessor straight up and out of the socket.

Notes:

a. Your microprocessor and socket might look different from the oneillustrated.

b. Note the orientation of the microprocessor in the socket. You can eitherlook for the small triangle 1 on one corner of the microprocessor or note

the orientation of the notches 2 on the microprocessor. This is importantwhen installing the new microprocessor on the system board.

c. Touch only the sides of the microprocessor. Do not touch the gold contacts

on the bottom.d. Do not drop anything onto the microprocessor socket while it is exposed.

The socket pins must be kept as clean as possible.

7. Make sure that the small handle is in the raised position and themicroprocessor retainer is fully open.

Figure 18. Removing the microprocessor

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8. Remove the protective cover 2 that protects the gold contacts on the newmicroprocessor 1.

9. Hold the new microprocessor and align the notches on it with the tabs in themicroprocessor socket, or align the small triangle on one corner with thecorresponding beveled corner of the microprocessor socket.

10. Lower the new microprocessor straight down into the microprocessor socketon the system board.

11. Close the microprocessor retainer and lock it into position with the smallhandle to secure the new microprocessor in the socket.

12. Reinstall the heat sink. See “Replacing the heat sink” on page 21.

13. Reinstall any other parts or reconnect any other cables you removed.


Replacing the PCI card

Attention


This section provides instructions on how to replace the PCI card.

To replace the PCI card:


2. Locate the system board and disconnect all cables connected to the system board. See “Locating parts on the system board” on page 11.



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3. Press inward on the two side tabs and then pivot the system board to releaseit from the chassis.

4. Place the system board on a clean and flat surface.

5. Locate the PCI card slot. See “Locating parts on the system board” on page 11.

6. Rotate the PCI card retainer to the open position and remove the PCI card being replaced by pulling it out of the PCI card slot.

7. Remove the new PCI card from its static-protective package.

8. Install the new PCI card into the PCI card slot. Make sure that the PCI card is

firmly fixed in the slot and does not move easily.9. Close the PCI card retainer.

10. Slide the system board to the rear of the chassis and then pivot the system board until it snaps into position.

11. Reconnect all cables that were disconnected from the system board.


Figure 19. Releasing the system board

Figure 20. Removing the PCI card

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Replacing the internal speaker

Attention



This section provides instructions on how to replace the internal speaker.

To replace the internal speaker:


2. Locate the internal speaker. See “Locating components” on page 10.

3. Disconnect the internal speaker cable from the system board. See “Locatingparts on the system board” on page 11.

4. Press the internal speaker lock latch 1, slide the internal speaker downwardsand remove it from the chassis.

5. Position the new internal speaker into the metal clips 2 and push the internalspeaker upwards until it is secured by the lock latch 1.

6. Connect the new internal speaker cable to the system board.


Replacing the front audio and USB assembly

Attention


Figure 21. Removing the internal speaker



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This section provides instructions on how to replace the front audio and USBassembly.

To replace the front audio and USB assembly:


2. Remove the front bezel by releasing the two tabs and pivoting the bezel

forward.

3. Disconnect the front audio and USB assembly cables from the system boardand note the cables routing. See “Locating parts on the system board” on page

11.

Figure 22. Removing the front bezel

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4. Remove the screw that secures the front audio and USB assembly to thechassis.

5. Remove the failing front audio and USB assembly from the chassis.

6. Install the new front audio and USB assembly into the chassis and secure itwith the screw.

7. Connect the front audio and USB assembly cables to the system board.

8. To reinstall the front bezel, align the plastic tabs on the bottom of the bezelwith the corresponding holes in the chassis, and then pivot the bezel inwarduntil it snaps into position.


Replacing the ac power adapter

Attention


This section provides instructions on how to replace the ac power adapter.

To replace the ac power adapter:


2. Disconnect the ac power adapter cord from the electrical outlet.

3. Locate the power adapter connector. See “Locating connectors on the rear of your computer” on page 8.

4. Disconnect the ac power adapter cable from the power adapter connector.

Figure 23. Removing the front audio and USB assembly



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5. Connect the new ac power adapter cable to the power adapter connector on thechassis and the electrical outlet.


Figure 24. Connecting the ac power adapter

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Replacing the keyboard

Attention



This section provides instructions on how to replace the keyboard.

To replace the keyboard:



3. Locate the keyboard connector.

Note: Your keyboard might be connected to a standard keyboard connector 1or a USB connector 2. Depending on where your keyboard isconnected, see “Locating connectors on the rear of your computer” onpage 8 or “Locating connectors on the front of your computer” on page7.

4. Disconnect the failing keyboard cable from the computer.

5. Connect a new keyboard to the appropriate connector on the computer.


Replacing the mouse

Attention


This section provides instructions on how to replace the mouse.

To replace the mouse:


Figure 25. Keyboard connectors



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3. Locate the connector for the mouse.

Note: Your mouse might be connected to a standard mouse connector 1 or aUSB connector 2. Depending on where your mouse is connected, see“Locating connectors on the rear of your computer” on page 8 or“Locating connectors on the front of your computer” on page 7.

4. Disconnect the failing mouse cable from the computer.

5. Connect a new mouse cable to the appropriate connector on the computer.

6. Go to “Completing the parts replacement.”

Completing the parts replacementAfter completing all parts replacements, you need to close the computer cover andreconnect cables, such as the power cords. Depending on the parts replaced, youmight need to confirm the updated information in the Setup Utility program. Referto Chapter 4, “Using the Setup Utility,” on page 45.

To close the computer cover and reconnect cables to your computer:1. Ensure that all components have been reassembled correctly and that no tools

or loose screws are left inside your computer. See “Locating components” onpage 10 for the locations of various components.

Figure 26. Mouse connectors

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2. Make sure that the cables are routed correctly before closing the computercover.

ImportantCorrectly route all power supply cables to avoid interference when closingthe computer cover. Keep cables clear of the hinges and sides of thecomputer chassis.

3. Close the computer cover as shown.

4. If a computer cable lock is installed, lock the computer.

5. Reconnect the external cables and power cords to the computer. See “Locatingconnectors on the rear of your computer” on page 8.

Figure 27. Cable routing

Figure 28. Closing the computer cover



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6. To update your configuration, see Chapter 4, “Using the Setup Utility,” on page45.

Note: In most areas of the world, Lenovo requires the return of the defectiveCustomer Replaceable Unit (CRU). Information about this will come withthe CRU or will come a few days after the CRU arrives.

Obtaining device driversYou can obtain device drivers for operating systems that are not preinstalled at:http://www.lenovo.com/supportInstallation instructions are provided in readme files with the device-driver files.

Installing security features

To help prevent hardware theft and unauthorized access to your computer, severalsecurity options are available. In addition to physical locks, unauthorized use of your computer can be prevented by a software lock that locks the keyboard until acorrect password is typed in.

Make sure that any security cables you installed do not interfere with othercomputer cables.

Integrated cable lock An integrated cable lock (sometimes referred to as the Kensington lock) can beused to secure your computer to a desk, table, or other non-permanent fixture. Thecable lock attaches to a security slot at the rear of your computer and is operatedwith a key. The cable lock also locks the buttons used to open the computer cover.This is the same type of lock used with many notebook computers. You can ordera security cable directly from Lenovo by searching on Kensington at:http://www.lenovo.com/support

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Password protectionTo deter unauthorized use of your computer, you can use the Setup Utilityprogram to set a password. When you turn on your computer, you are promptedto type the password to unlock the keyboard for normal use. Refer to Chapter 4,

“Using the Setup Utility,” on page 45 for more information.

What to do next:

v To work with another option, go to the appropriate section.

v To complete the installation, go to “Completing the parts replacement” onpage 32.

Figure 29. Integrated cable lock



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Erasing lost or forgotten passwords (clearing CMOS)This section contains instructions on erasing some lost or forgotten passwords,such as a user password.

To erase lost or forgotten passwords:


2. Locate the Clear CMOS/Recovery jumper on the system board. See “Locatingparts on the system board” on page 11.

3. Move the jumper from the standard position (pin 1 and pin 2) to themaintenance or configure position (pin 2 and pin 3).

4. Close the computer cover and connect the power cord. See “Completing theparts replacement” on page 32.

5. Restart the computer and leave it on for approximately 10 seconds. Turn off thecomputer by holding the power switch for approximately five seconds. Thecomputer will turn off.

6. Repeat step 1 through step 2 on page 36.

7. Move the Clear CMOS/Recovery jumper back to the standard position (pin 1

and pin 2).8. Close the computer cover and connect the power cord. See “Completing the

parts replacement” on page 32.

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Chapter 3. Recovery information

This chapter will help you get familiar with recovery solutions provided byLenovo. This chapter explains when and how to use the following recovery

methods:

v Creating and using recovery media

v Performing backup and recovery operations

v Using the Rescue and Recovery workspace

v Creating and using rescue media

v Creating and using a recovery repair diskette

v Installing or reinstalling device drivers

v Setting a rescue device in the startup sequence

v Solving recovery problems

Notes:

1. There are a variety of methods to choose from when considering how torecover in the event of a software- or hardware-related problem. Some methodsvary depending on the type of your operating system.

2. The product on the recovery media may be used only for the followingpurposes:

v Restore the product preinstalled on your computer

v Reinstall the product

v Modify the product using the Additional Files

Creating and using recovery media

Recovery media enable you to restore the hard disk drive to the factory defaultsettings. Recovery media are useful if you transfer the computer to another area,sell the computer, recycle the computer, or put the computer in an operational stateafter all other methods of recovery have failed. As a precautionary measure, it isimportant to create recovery media as soon as possible.

Note: The recovery operations you can perform using recovery media varydepending on the operating system from which they are created. YourMicrosoft Windows license permits you to create only one data medium, soit is important that you store the created recovery medium in a safe place.

Creating recovery mediaThis section provides instructions on how to create recovery media on differentoperating systems.

v To create recovery media on Windows 7, click Start → All Programs → LenovoThinkVantage Tools → Factory Recovery Disks. Then, follow the instructions onthe screen.

v To create Product Recovery discs on Windows Vista, click Start → All Programs →ThinkVantage → Create Product Recovery Media. Then, follow the instructionson the screen.

v To create Product Recovery discs on Windows XP, click Start → All Programs →ThinkVantage → Create Recovery Media. Then, follow the instructions on thescreen.



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Using recovery mediaThis section provides instructions on how to use recovery media on differentoperating systems.

v To use recovery media on Windows 7 or Windows Vista, do the following:

Attention: When you use recovery media to restore the computer to the factorydefault settings on Windows 7 or Windows Vista, all the files currently on the

system drive or the hard disk drive will be deleted and replaced by the factorydefault settings.

1. Depending on the type of your recovery media, connect your boot medium(memory key or USB hard disk drive) to your computer, or insert the bootdisc into your CD or DVD drive.

2. Restart your computer.

3. Repeatedly press and release the F12 key when turning on the computer.When the Startup Device Menu window opens, release the F12 key.

4. Depending on the type of your recovery media, select the proper startupdevice and press Enter. After a short delay, the Product Recovery programopens.

5. Follow the instructions on the screen.

After restoring the computer to the factory default settings, you might haveto reinstall some software programs or device drivers. See “Installing orreinstalling device drivers” on page 43 for details.

v To use Product Recovery discs on Windows XP, do the following:

Attention: When you use Product Recovery discs to restore the computer tothe factory default settings on Windows XP, all the files currently on the harddisk drive will be deleted and replaced by the factory default settings. Duringthe restore process, you will be given the option to save one or more filescurrently on the hard disk drive to other media before the data is deleted.

1. Insert the boot disc into your CD or DVD drive.

2. Restart your computer.

3. Repeatedly press and release the F12 key when turning on the computer.When the Startup Device Menu window opens, release the F12 key.

4. Select the CD or DVD drive as the startup device and press Enter. After ashort delay, the Rescue and Recovery workspace opens.

5. From the Rescue and Recovery menu, click Restore your system.


Performing backup and recovery operations

The Rescue and Recovery program enables you to back up all your hard disk drivecontents including the operating system, data files, software programs, andpersonal settings. You can designate where the Rescue and Recovery programstores the backup:

v On a protected area of your hard disk drive

v On a secondary hard disk drive installed in your computer

v On an attached external USB hard disk drive

v On a network drive

v On recordable CDs or DVDs (a recordable CD or DVD drive is required for thisoption)

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After you have backed up the contents on the hard disk drive, you can restore thecomplete contents of the hard disk drive, restore only the selected files, or restoreonly the Windows operating system and applications.

Performing a backup operationThis section provides instructions on how to perform a backup operation using the

Rescue and Recovery program on different operating systems.v To perform a backup operation using the Rescue and Recovery program on

Windows 7, do the following:

1. From the Windows desktop, click Start → All Programs → LenovoThinkVantage Tools → Enhanced Backup and Restore. The Rescue andRecovery program opens.

2. From the Rescue and Recovery main window, click the Launch advancedRescue and Recovery arrow.

3. Click Back up your hard drive and select backup operation options. Followthe instructions on the screen.

v To perform a backup operation using the Rescue and Recovery program onWindows Vista or Windows XP, do the following:

1. From the Windows desktop, click Start → All Programs → ThinkVantage →Rescue and Recovery. The Rescue and Recovery program opens.

2. From the Rescue and Recovery main window, click Launch advanced Rescueand Recovery → Back up your hard drive, and select backup operationoptions.


Performing a recovery operationThis section provides instructions on how to perform a recovery operation usingthe Rescue and Recovery program on different operating systems.

v To perform a recovery operation using the Rescue and Recovery program on

Windows 7, do the following:1. From the Windows desktop, click Start → All Programs → Lenovo

ThinkVantage Tools → Enhanced Backup and Restore. The Rescue andRecovery program opens.


3. Click the Restore your system from a backup icon.


v To perform a recovery operation using the Rescue and Recovery program onWindows Vista or Windows XP, do the following:

1. From the Windows desktop, click Start → All Programs → ThinkVantage →

Rescue and Recovery. The Rescue and Recovery program opens.2. From the Rescue and Recovery main window, click Launch advanced Rescue

and Recovery.

3. Click the Restore your system from a backup icon.


For more information about performing a recovery operation from the Rescue andRecovery workspace, see “Using the Rescue and Recovery workspace” on page 40.

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Using the Rescue and Recovery workspace

The Rescue and Recovery workspace resides in a protected, hidden area of yourhard disk drive that operates independently from the Windows operating system.This enables you to perform recovery operations even if the Windows operatingsystem cannot be started. You can perform the following recovery operations fromthe Rescue and Recovery workspace:

v Rescue files from your hard disk drive or from a backup

The Rescue and Recovery workspace enables you to locate files on your harddisk drive and transfer them to a network drive or other recordable media, suchas a USB device, a disc, or a diskette. This solution is available, even if you didnot back up your files or if changes were made to the files since your last

backup operation. You can also rescue individual files from a Rescue andRecovery backup located on your local hard disk drive, a USB device, or anetwork drive.

v Restore your hard disk drive from a Rescue and Recovery backup

If you have backed up your hard disk drive using the Rescue and Recoveryprogram, you can restore the hard disk drive from a Rescue and Recovery

backup, even if you cannot start the Windows operating system.

v Restore your hard disk drive to the factory default settings

The Rescue and Recovery workspace enables you to restore the completecontents of your hard disk drive to the factory default settings. If you havemultiple partitions on your hard disk drive, you have the option to restore thefactory default settings to the C: partition and leave the other partitions intact.Because the Rescue and Recovery workspace operates independently from theWindows operating system, you can restore the factory default settings even if you cannot start the Windows operating system.

Attention: If you restore the hard disk drive from a Rescue and Recovery backupor restore the hard disk drive to the factory default settings, all files on theprimary hard disk drive partition (usually drive C:) will be deleted in the recovery

process. If possible, make copies of important files. If you are unable to start theWindows operating system, you can use the Rescue files feature in the Rescue andRecovery workspace to copy files from your hard disk drive to other media.

To start the Rescue and Recovery workspace, do the following:

1. Make sure the computer is turned off.

2. Repeatedly press and release the F11 key when turning on the computer.

3. When you hear beeps or see a logo screen, release the F11 key.

4. If you have set a Rescue and Recovery password, type your password whenprompted. The Rescue and Recovery workspace opens after a short delay.

Note: If the Rescue and Recovery workspace fails to open, see “Solvingrecovery problems” on page 44.

5. Do one of the following:

v To rescue files from your hard disk drive or from a backup, click Rescuefiles and follow the instructions on the screen.

v To restore your hard disk drive from a Rescue and Recovery backup or torestore your hard disk drive to the factory default settings, click Restore yoursystem and follow the instructions on the screen.

For more information about the features of the Rescue and Recovery workspace,click Help.

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Notes:

1. After restoring a hard disk drive to the factory default settings, you might haveto reinstall device drivers for some devices. See “Installing or reinstallingdevice drivers” on page 43.

2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recover or reinstall your Microsoft Office or Microsoft Works

applications, you must use the Microsoft Office CD or Microsoft Works CD. TheseCDs are provided only with computers preinstalled with Microsoft Office orMicrosoft Works.

Creating and using rescue media

With rescue media, such as a disc or a USB hard disk drive, you can recover thecomputer from failures that prevent you from gaining access to the Rescue andRecovery workspace on your hard disk drive.

Notes:

1. The recovery operations you can perform using rescue media vary dependingon the operating system.

2. The rescue discs can be started in any type of CD or DVD drive.3. You can also run the PC-Doctor for Rescue and Recovery diagnostic program,

after using a rescue medium to recover the computer from failures and gainingaccess to the Rescue and Recovery workspace.

Creating rescue mediaThis section provides instructions on how to create rescue media on differentoperating systems.

v To create a rescue medium on Windows 7, do the following:

1. From the Windows desktop, click Start → All Programs → LenovoThinkVantage Tools → Enhanced Backup and Restore. The Rescue andRecovery program opens.


3. Click the Create Rescue Media icon. The Create Rescue and Recovery Mediawindow opens.

4. In the Rescue Media area, select the type of rescue media you want tocreate. You can create a rescue medium using a disc, a USB hard disk drive,or a secondary internal hard disk drive.

5. Click OK and follow the instructions on the screen.

v To create a rescue medium on Windows Vista or Windows XP, do the following:

1. From the Windows desktop, click Start → All Programs → ThinkVantage →Create Recovery Media. The Create Rescue and Recovery Media window

opens.2. In the Rescue Media area, select the type of rescue media you want to

create. You can create a rescue medium using a disc, a USB hard disk drive,or a secondary internal hard disk drive.

3. Click OK and follow the instructions on the screen.

Using rescue mediaThis section provides instructions on how to use the rescue media you havecreated.



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Note: Make sure your rescue device (optical drive, USB device, or the secondaryinternal hard disk drive) is set as the first boot device in the startup devicesequence before doing this procedure. See “Selecting a startup device” onpage 47.

To use the rescue medium you have created, do one of the following:

v If you have created the rescue medium using a disc, make sure that yourcomputer is turned on and insert the rescue disc. Then, restart the computer. Therescue medium starts.

v If you have created the rescue medium using a USB hard disk drive, attach theUSB hard disk drive to one of the USB connectors on your computer. Then, turnon the computer. The rescue medium starts.

v If you have created the rescue medium using a secondary internal hard diskdrive, set the secondary internal hard disk drive as the first boot device in thestartup device sequence. Then, the rescue medium starts.

When the rescue medium starts, the Rescue and Recovery workspace opens. Thehelp information for each feature is available from the Rescue and Recoveryworkspace. Follow the instructions to complete the recovery process.

Creating and using a recovery repair diskette

If you are unable to access the Rescue and Recovery workspace or the Windowsenvironment, use a recovery repair diskette to repair the Rescue and Recoveryworkspace or repair a file needed to enter the Windows environment. It isimportant to create a recovery repair diskette as early as possible and store it in asafe place as a precautionary measure.

Note: You need to have a diskette drive for creating and using a recovery repairdiskette. If you do not have an internal diskette drive, you can use anexternal USB diskette drive.

Creating a recovery repair disketteThis section provides instructions on how to create a recovery repair diskette.

To create a recovery repair diskette, do the following:

1. Turn on the computer, and make sure that your computer has Internet access.

2. Follow the instructions on the Web site at:

http://www.lenovo.com/think/support/site.wss/document.do?lndocid=MIGR-54483

3. After the recovery repair diskette is created, take out the diskette from thediskette drive and label it Recovery Repair Diskette. Then, store it in a safe placefor future use.

Using a recovery repair disketteThis section provides instructions on how to use a recovery repair diskette.

To use the recovery repair diskette you created, do the following:

1. Turn off the computer.

2. Insert the recovery repair diskette into the diskette drive.

3. Turn on the computer and follow the instructions on the screen.

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Notes:

1. If the repair operation completes without any error, you will be able to accessthe Rescue and Recovery workspace by repeatedly pressing the F11 key whileyou restart your computer. When you hear beeps or see a logo screen, releasethe F11 key. You will also be able to access the Windows environment after therepair operation completes.

2. If an error message appears during the repair operation and the repairoperation cannot be completed, you might have a problem with the partition

that contains the Rescue and Recovery workspace. Use a rescue medium toaccess the Rescue and Recovery workspace. For information about creating andusing rescue media, see “Creating and using rescue media” on page 41.

Installing or reinstalling device drivers

Before installing or reinstalling device drivers, make sure that you have apreinstalled operating system and the documentation and software media for thedevice.

Device drivers for factory-installed devices are located on the computer hard disk

drive (usually drive C:) in the SWTOOLS\DRIVERS folder. The latest devicedrivers for factory-installed devices are also available at http://www.lenovo.com/support. Other device drivers are on the software media that come with individualdevices.

To install or reinstall a device driver for a factory-installed device, do thefollowing:

1. Turn on the computer.

2. Use Windows Explorer or My Computer to display the directory structure of your hard disk drive.

3. Go to the C:\SWTOOLS directory.

4. Open the DRIVERS folder. Within the DRIVERS folder, there are several

subfolders named for various devices installed in your computer, such asAUDIO or VIDEO.

5. Open the appropriate device subfolder.

6. Do one of the following:

v In the device subfolder, look for a README.txt file or a file with the .txtextension. This file might be named after the operating system, such asWIN98.txt. The TXT file contains information about how to install the devicedriver. Follow the instructions to complete the installation.

v If the device subfolder contains a file with the .inf extension and you want toinstall the device driver using the INF file, click Start → Help and Support toenter the Windows Help and Support information system for the detailedinformation about how to install the device driver.

v In the device subfolder, look for a SETUP.EXE file. Double-click the file andfollow the instructions on the screen.


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Setting a rescue device in the startup sequence

Before you start the Rescue and Recovery program from an internal hard diskdrive, a disc, a USB hard disk drive, or other external devices, you must first makesure that your rescue device is set as the first boot device in the startup devicesequence in the Setup Utility program. Refer to “Selecting a startup device” onpage 47 for detailed information about temporarily or permanently changing the

startup sequence.

Note: If you use an external device, you must first turn off your computer beforeconnecting the external device.

For more information on the Setup Utility program, see Chapter 4, “Using theSetup Utility,” on page 45.

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windowsenvironment, do one of the following:

v

Use a rescue medium to start the Rescue and Recovery workspace. See “Creatingand using rescue media” on page 41.

v Use a recovery repair diskette to repair the Rescue and Recovery workspace orrepair a file needed to enter the Windows environment. See “Creating and usinga recovery repair diskette” on page 42.

v Use a recovery medium if you want to restore the system drive or the hard diskdrive to the factory default settings. See “Creating and using recovery media” onpage 37.

Note: If you are unable to access the Rescue and Recovery workspace or theWindows environment from a rescue medium, a recovery repair diskette, ora recovery medium, you might not have the rescue device, diskette drive, orrecovery device set as the first boot device in the startup device sequence.For more information, see “Setting a rescue device in the startup sequence.”

It is important to create a rescue medium, a recovery repair diskette, and arecovery medium as early as possible and store them in a safe place.

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Chapter 4. Using the Setup Utility

The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the

operating-system settings might override any similar settings in the Setup Utilityprogram.

Starting the Setup Utility program

To start the Setup Utility program, do the following:

1. If your computer is already on when you start this procedure, turn off thecomputer.

2. Repeatedly press and release the F1 key when turning on the computer. Whenyou hear multiple beeps or see a logo screen, release the F1 key.

Note: If a Power-On Password or an Administrator Password has been set, the

Setup Utility program menu is not displayed until you type the correctpassword. For more information, see “Using passwords.”

The Setup Utility program might start automatically when POST detects thathardware has been removed or new hardware has been installed in your computer.

Viewing and changing settings

The Setup Utility program menu lists items that identify system configurationtopics. To view or change settings, see “Starting the Setup Utility program.”

When working with the Setup Utility program menu, you must use the keyboard.The keys used to perform various tasks are displayed at the bottom of each screen.

Using passwords

By using the Setup Utility program, you can set passwords to preventunauthorized access to your computer and data. See “Starting the Setup Utilityprogram.” The following types of passwords are available:

v Power-On Password

v Administrator Password

v Hard Disk User Password

You do not have to set any passwords to use your computer. However, usingpasswords improves computing security. If you decide to set any passwords, readthe following sections.



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Password considerationsA password can be any combination of up to 64 alphabetic and numeric characters.For security reasons, it is recommended to use a strong password that cannot beeasily compromised. To set a strong password, use the following guidelines:

v Have at least eight characters in length

v Contain at least one alphabetic character and one numeric character

v Setup Utility program and hard disk drive passwords are not case sensitive

v Not be your name or your user name

v Not be a common word or a common name

v Be significantly different from your previous password

Power-On PasswordWhen a Power-On Password is set, the computer cannot be used until a validpassword is typed from the keyboard.

Administrator PasswordSetting an Administrator Password deters unauthorized users from changingconfiguration settings. If you are responsible for maintaining the settings of severalcomputers, you might want to set an Administrator Password.

After you set an Administrator Password, a password prompt is displayed eachtime you try to access the Setup Utility program.

If both the Power-On and Administrator passwords are set, you can type eitherpassword. However, you must use your Administrator Password to change anyconfiguration settings.

Hard Disk User PasswordWhen a Hard Disk User Password is set, it prevents unauthorized access to the

data on the hard disk drive.

Setting, changing, and deleting a passwordTo set, change, or delete a password, do the following:

1. Start the Setup Utility program. See “Starting the Setup Utility program” onpage 45.

2. From the Setup Utility program main menu, select Security → Set Passwords.

3. Follow the instructions displayed on the right side of the screen to set, change,or delete the password you want.

Note: A password can be any combination of up to 64 alphabetic and numeric

characters. For more information, see “Password considerations.”

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Enabling or disabling a device

This section provides information on how to enable or disable user access to thefollowing devices:

Serial ATA When this feature is set to Disabled, all devices connected to theSATA connectors (such as hard disk drives or the optical drive)

are disabled and will not be displayed in the systemconfiguration.

External SATA Port When this feature is set to Disabled, the device connected to theExternal SATA connector cannot be accessed.

Legacy Diskette A(some models)

When this feature is set to Disabled, the diskette drive cannot beaccessed.

To enable or disable a device, do the following:


2. From the Setup Utility program, select Devices or select Devices → ATA DriveSetup.

3. Select the desired devices and settings and press Enter.

4. Return to the Setup Utility program menu and select Exit and then SaveSettings or Save and exit the Setup Utility.

Note: If you do not want to save the settings, select Exit the Setup Utilitywithout saving.

Selecting a startup device

If your computer does not start up from a device such as the disc, diskette, or harddisk drive as expected, do one of the following to select the startup device youwant.

Selecting a temporary startup deviceUse this procedure to startup from any start device.

Note: Not all discs, hard disk drives, and diskettes are bootable.

1. Turn off your computer.

2. Repeatedly press and release the F12 key when turning on the computer. Whenthe Please select boot device window displays, release the F12 key.

3. Select the desired startup device from the Startup Device Menu and pressEnter to begin.

Note: Selecting a startup device from the Startup Device menu does notpermanently change the startup sequence.

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Selecting or changing the startup device sequenceTo view or permanently change the configured startup device sequence, do thefollowing:


2. Select Startup → Startup Sequence. See the information displayed on the right

side of the screen.3. Select the devices for the Primary Startup Sequence, the Automatic Startup

Sequence, and the Error Startup Sequence.

4. Select Exit from the Setup Utility menu and then Save Settings or Save andexit the Setup Utility.

If you have changed these settings and want to return to the default settings, selectLoad Default Settings on the Exit menu.

Exiting from the Setup Utility program

After you finish viewing or changing settings, press Esc to return to the Setup

Utility program menu (you might have to press Esc several times). If you want tosave the new settings, select Save Settings or Save and exit the Setup Utility.Otherwise, your changes will not be saved.

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Chapter 5. Updating system programs

This chapter contains information about updating POST/BIOS and how to recoverfrom a POST/BIOS update failure.

Using system programs

System programs are the basic layer of software built into your computer. Systemprograms include the POST, the BIOS code, and the Setup Utility program. POST isa set of tests and procedures that are performed each time you turn on yourcomputer. BIOS is a layer of software that translates instructions from other layersof software into electrical signals that the computer hardware can execute. You canuse the Setup Utility program to view and change the configuration and setup of your computer.

Your computer system board has a module called electrically erasable

programmable read-only memory (EEPROM, also referred to as flash memory).You can easily update POST, BIOS, and the Setup Utility program by starting yourcomputer with a flash update disc or running a special update program from youroperating system.

Lenovo might make changes and enhancements to the POST and BIOS. Whenupdates are released, they are available as downloadable files on the Lenovo Website at http://www.lenovo.com. Instructions for using the POST/BIOS updates areavailable in a TXT file that is included with the update files. For most models, youcan download either an update program to create a system-program-update (flash)disc or an update program that can be run from the operating system.

Note: You can download a self-starting bootable CD/DVD image (known as an

ISO image) of the diagnostics program to support computers without adiskette drive. Go to:http://www.lenovo.com

Updating (flashing) BIOS from a disc

This section provides instructions on how to update (flash) the BIOS from a disc.System BIOS program updates are available at:http://www.lenovo.com/support

To update (flash) BIOS from a disc:

1. Make sure the optical drive you want to use is set as the first boot device in thestartup device sequence. See “Selecting or changing the startup devicesequence” on page 48.

2. Make sure the computer is turned on. Insert the disc into the optical drive.

3. Turn off the computer and back on again. The update begins.

4. When prompted to change the serial number, press N.

Note: If you want to change the serial number, press Y when prompted. Typein the serial number and then press Enter.

5. When prompted to change the machine type/model, press N.


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