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The National Minimum Data Set for Social Care

Using datato benefi t your business

A guide to dashboards for NMDS-SC account holders

2 nmds-sc-online.org.uk

This guide has been designed to help NMDS-SC account holders get the most out of their data.

Easy to use screens - called dashboards - interpret information for you, so you can do your own

number crunching at the press of a button.

This guide focuses on just four main business issues that account holders fi nd the most helpful.

Introduction

There are two types of dashboards – both available to NMDS-SC account holders:

My NMDS-SC dashboards – is what all account holders use the most. It allows them to see

their own data and also compare it with others. Remember – if you login, the NMDS-SC website

automatically loads your information, so you don’t need to do anything.

Open access NMDS-SC dashboards – this is for anyone to access and might be helpful if you

want to provide a report about the adult social care sector. The data in here is anonymous.

Remember

Watch the eGuide fi rst to get started on dashboards.

There are six topic areas1. Staff overview

2. Recruitment and retention

3. Workforce demographics

4. Pay

5. Qualifi cations and training

6. Local demand and intelligence

We’re going to look at staff overview, recruitment and retention and pay in this guide, but don’t

let us stop you looking through others.

“We use the qualifi cation dashboard to plan our training and use age demographics to help guide our recruitment.”

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Where to startRemember that there is lots of help and support available:

1. A help box at the top of each page lists reference sources for more information, including our

dashboard guide and video tutorial.

2. The home page (nmds-sc-online.org.uk) lists support service information and has links to all

available resources, including a FAQ section.

3. We have a number of dashboard-specifi c resources in various formats, listed below:

Remember – If you get stuck, call the NMDS-SC support service on 0845 873 0129,

direct dial 0113 241 0969 or email [email protected]

Resource What it’s for Who it’s ideal for

Dashboard video animation (2 minutes)

Explains dashboards are

and how they can be used.

Anyone interested in looking

for information in Social Care.

Dashboard e-guide(5 minutes)

Step-by-step guide to all

dashboard features.

Users wanting to fully exploit

the dashboards.

Tutorial video (5 minutes)

Shows you how to use the

dashboards in more detail.

Anyone wishing to use the

dashboards to extract data.

How to access the dashboards from your account

Login to nmds-sc-online.org.uk

Then you can either access them via the NMDS-SC dashboard preview on your home screen

and click ‘show’ to the right of one of the graphs to get straight to a dashboard.

Or you can click on ‘dashboards’ on the left hand menu and select ‘My NMDS-SC dashboards’.

You can also select ‘Open Access NMDS-SC dashboards’ from this page too.

Find out all about the new summary page we’ve introduced, at the back of this leafl et.


Explaining the information

The ‘What is this telling me?’ box

provides an overview of the data being

presented in the dashboard.

It’s an interpretation of the information

you have selected and may contain

questions to consider when viewing

the information.

Finding your way around - navigation

Information selection

Your results

The headers in the top blue menu provide quick and easy access to other dashboards. They are

grouped under different workforce planning topic areas i.e. workforce demographics, pay, etc and

you can simply click on them to take you to another area.

This is where you can select and alter

the information that is used to create

your benchmark group. Just click on

them and take a look at the choices

available - you will be able to focus

on a comparator group that is really

meaningful for your establishment.

Once you’ve selected the information

you require, it appears on the screen

below your selection criteria. The

information you choose is shown as

the blue bar, if you choose to show

a benchmark group, this appears as

the purple vertical line. The fi gures

summarised in the bar chart are

provided to the right in two columns

labelled ‘result’ and ‘benchmark’.

The NMDS-SC dashboards are full of really useful information and this section will help you to start

making the most of them.

Easy data analysis

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Resources

The dashboards act as a diagnostic tool and can

highlight workforce issues. The ‘What resources

can help me?’ section aims to guide you towards

further information on the workforce issue you’re

looking at. From retention issues to qualifi cations,

the resources are tailored to each dashboard.

Creating a benchmark group

Use the drop down lists to select who you would

like to compare your establishment against.

Choose any combination of geographical area,

sector and service type.

■ When you have made your selection, the

dashboard will automatically update.

■ You can take a look, go back and alter, as

many times as you wish.

Export options

All dashboard data can be exported so you can use the information to paste into

your own reports, presentations etc. You can also export to excel and interrogate

the information even more.

Use ‘Dashboard Menu’ which is located at the top left hand corner of the screen

to access these options.

This dashboard helps you to check that all of your workers are recorded in the NMDS-SC.

It’s a great one for getting started. It will show you:

how many staff you have in the NMDS-SC

the number of staff at your establishment or your organisation, by job role

your data by number or percent, ordered ascending or descending, in a chart or table.

Click on ‘show’ to see worker data in detail for your whole workforce, or specifi c

job roles – see 5 (opposite).

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Why is this important to me?

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dashboards > my nmds-sc dashboards > staff overview

Please remember that the dashboards update overnight, so check back tomorrow to see your changes.


What does your staffi ng profi le look like?

What does your staffi ng profi le look like?

Check to see if all of your workers are recorded in the NMDS-SC.

Click the link in the ‘Your data’ section to check if your worker information

is all up-to-date.

If your information is not complete or up-to-date then you can click on the link under

the ‘What is this telling me?’ section for quick access to your establishment’s screen, where

you can update your information.

The resources section highlights further guidance, tools and templates available

from Skills for Care.

How can I use it in my business?

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Turnover is one of the biggest costs to care organisations because the expense of recruiting, inducting

and training new staff is considerable. Turnover is also a major infl uencing factor when it comes to the

experience of service users. This dashboard will show you:

the number of staff who have left your organisation

staff turnover rates

how your establishment compares to others in your local area.

You can use the ‘show all job roles’ option to explore turnover rates of job roles

you do not currently employ or have vacancies for.

dashboards > my nmds-sc dashboards > recruitment and retention


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Do you know your workforce turnover rates?

If your turnover rate is higher than the benchmark, use other dashboards such as pay or qualifi cation levels to see if you can spot any other differences.

Here are four ways you can use the turnover dashboard:

use the ‘your data’ summary to see how much your turnover rate differs from

your comparator group.

use your fi ndings to help calculate what turnover is costing you and what it costs similar types

of establishments; can you market yourself on the basis of low staff turnover?

use the resources section to explore free resources in the area of staff turnover, recruitment

and retention from Skills for Care.

You can also view this data by ascending or descending order to see which of your job roles

(or establishments, if you are a head offi ce) have the highest or lowest staff turnover rates. You can

then use this information to develop best practice or identify areas for improvement.

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What does your staffi ng profi le look like? How can I use it in my business?

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Sickness is an expense to employers and fi nding patterns in terms of sickness may help you

to plan for, or prevent any problems around lost time due to sickness in the future. With this

dashboard, you can:

see which of your job roles have the highest average days sickness

see if your worker sickness rates are higher than those in your local area

see how many staff this information is based on

switch the display to the table view to see the total number of days lost to sickness. 4

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dashboards > my nmds-sc dashboards > staff overview


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Do you know your workforce sickness rates?

If you identify high sickness rates you can use the dashboards as evidence when sharing this information with colleagues, by exporting the dashboard as a PDF, an image or opening the data in Excel .

This dashboard shows the total number of days sickness taken by your staff and the average days

per job role. You can use this dashboard to:

see the number of days sickness taken by each of your workers

(you can click on the link to see the worker records)

use the trend report to see how your staff sickness rates have changed over the past

two years and monitor how they change, if you put in place any plans to reduce sickness

use the resources section to explore free Skills for Care resources.

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How can I use it in my business?

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dashboards > my nmds-sc dashboards > pay


Paying staff is a large cost for employers and an important consideration why a worker might choose to

start and continue working for you. Understanding how your pay rates compare to other employers in

your local area is one of the most useful functions of the NMDS-SC dashboards.

This dashboard shows:

median hourly pay rates for your staff (median is the middle point average of all wages)

number of staff this information is based on

the median hourly pay of the comparator group that you have chosen

if you’re a head offi ce you can compare your pay rates across your

establishments at a glance.

You can also click to show more information about different job roles.

Remember the data summary will be specifi c to the job role you have selected.

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Do you know your hourly pay rates?

Remember - workers with pay recorded as an hourly rate will appear on this dashboard. If no hourly pay rates are recorded, your dashboard will be blank.

Please note: You cannot see information about specifi c employers in your area, they are all grouped

- this also means that no one can see information about your pay rates.

This dashboard shows pay information about all workers who have had their pay information created

or updated in the past 12 months. You can compare your rates to the average in your area, sector or

other comparison you choose.

Here are three ways you can use the pay rate dashboard.

Select the combination of geographical area, sector and service that you are interested

in comparing and then use this benchmark information to help you review or set your staff

pay rates.

Use the resources section to explore free Skills for Care resources and reports about

staff pay rates. These reports cover areas such as minimum wage, living wage, regional and

local authority area differences in pay.

You can use the pay dashboard in conjunction with other dashboards, for example turnover,

vacancy rates or qualifi cation rates, to see if you think your pay rates could be having an effect

on other areas of your business.

What does your staffi ng profi le look like? How can I use it in my business?

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Our new dashboards’ summary page has been designed to provide some key information about your

workforce and to show you at a glance how your establishment compares to similar establishments in

the NMDS-SC.

You can see this useful screen by clicking on the summary page button when you log into NMDS-SC

and click on dashboards.

Next steps

Skills for Care6 West Gate

Leeds

LS1 2RP

0845 873 0129

[email protected]

nmds-sc-online.org.uk

Skills for Care

@sfc_nmds_sc

Skills for Care

Oct 2014/004

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