using elluminate to deliver library training at the open university
DESCRIPTION
Delivered in June 2009 at the Open University's 'Making Connections' conferenceTRANSCRIPT
• Why?
• What we’ve learned
• How we use Plan!
• Feedback
• Follow-up surveys
• Next steps
Why?
Current sessions
• Student Introduction to Library Services• Tutor Introduction to Library Services• How to Find an eJournal• How to Set Up eJournal Alerts• How to Social Bookmark• How to Use RefWorks• Introduction to Bibliographic Management• Finding Information in Business and Management• Finding Information in Languages• Finding Information in Psychology
What we’ve learned• Book a room• Prepare a script and Plan! file (helps when running
session multiple times)• Encourage interaction• 1 hour max• Training in an online environment is very different from
face-to-face training• Using Moodle ‘Groups’ is admin intensive
Feedback• 143 participants at 23 sessions
• 57% attendance
• 103 evaluation forms received
Reasons for Non-Attendance
10
7
62
21
General technical problemswith own PC / laptop /Internet
Problems with Elluminate login
Completely forgot!
Did not receive anynotification I was due toattend!
Life got in the way /unforeseen circumstances
Elluminate: Ease of use
71
27
1
1
Excellent
Good
Fair
Poor
Elluminate: Suitability for delivering training
73
21
5 1
Excellent
Good
Fair
Poor
Elluminate: Supporting interaction
72
22
5 1
Excellent
Good
Fair
Poor
Would you recommend this event to a colleague?
95
7 0
Definitely
Possibly
Not at all
Follow-up surveys
Have you used any of the resources shown in the training session?
7
10
YES
NO
Amount of Change
0123456789
No ch
ange
Confirm
ed cu
rrent
prac
tice
Small
chan
ge
Notice
able
chan
ge
Signific
ant c
hang
e
Trans
form
ation
Not a
goal
Your knowledge of webconferencing
Your confidence in your ownability to use libraryresources
Has the training session youattended changed yourpractice in any way?
Amount of Change: Your knowledge of web conferencing
0123456789
No
ch
an
ge
Co
nfir
me
dcu
rre
nt
pra
ctic
e
Sm
all
cha
ng
e
No
tice
ab
lech
an
ge
Sig
nifi
can
tch
an
ge
Tra
nsf
orm
atio
n
No
t a
go
al
Amount of Change: Your confidence in your own ability to use library resources
012345678
No
ch
an
ge
Co
nfir
me
dcu
rre
nt
pra
ctic
e
Sm
all
cha
ng
e
No
tice
ab
lech
an
ge
Sig
nifi
can
tch
an
ge
Tra
nsf
orm
atio
n
No
t a
go
al
Amount of Change: Has the training session you attended changed your practice in any way?
01234567
No
chan
ge
Con
firm
edcu
rren
tpr
actic
e
Sm
all c
hang
e
Not
icea
ble
chan
ge
Sig
nific
ant
chan
ge
Tra
nsfo
rmat
ion
Not
a g
oal
Next Steps• Library Helpdesk surgeries
• More librarians trained up
• More session topics
• More frequent sessions
• Delivering from home
• Reducing drop-out rates / increasing max. participants
• Explore functionality
• Explore Publish!
Helen CloughLibrary ServicesThe Open UniversityWalton HallMilton KeynesMK7 6AAwww.open.ac.uk/library