using mindfulness techniques to improve situational … training mindfulness as...using mindfulness...

15
5/12/2017 1 Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser, ARM-P Loss Control Consultant Risk Management Services Municipal Association of SC May 19, 2017 Pool Applications of Mindfulness Mindful leadership Reduce claims frequency and severity Improve claims outcomes Accomplish this by including mindfulness classes in: o Regional or onsite training for pool members o Grant programs o Member EAP program or wellness programs

Upload: others

Post on 03-Jun-2020

20 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

1

Using Mindfulness Techniquesto Improve Situational

Awareness

Meredith H. Kaiser, ARM-P

Loss Control Consultant

Risk Management Services

Municipal Association of SC

May 19, 2017

Pool Applications of Mindfulness

• Mindful leadership• Reduce claims frequency and severity• Improve claims outcomes

Accomplish this by including mindfulness classes in:oRegional or onsite training for pool membersoGrant programsoMember EAP program or wellness programs

Page 2: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

2

What is mindfulness?“…to pay attention on purpose in a particular wayfrom moment to moment without judging orreactivity.”

- Dr. Jon Kabat-Zinn,founding Executive Director of the Center forMindfulness in Medicine and Founder ofMindfulness Based Stress Reduction Program

Event

Au

tom

atic

Inte

rpre

tati

on

Reaction

Page 3: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

3

Event MindfulSpace

Response

The good news and the bad news:

We choose our stress level by the stories we tellourselves.

• stress level

• response

“Our greatest weapon against stress is ourability to choose one thought over another.”

– William James

Page 4: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

4

What is situational awareness?• Location• Threats• Training• Decisions

Barriers to Situational Awareness

• Stress-induced tunneled senses• Confirmation bias• Task switching, task saturation

Seven Attitudes of Mindfulness

• Acceptance

• Beginner’s mind

• Letting go

• Non-judging

• Non-striving

• Patience

• Trust

Page 5: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

5

Formal Mindfulness Practice

…allows us to cultivate internal situational awareness.

Informal Mindfulness Practice

Awareness of Breath

Page 6: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

6

What is Stress?

“…relationship between a person and theirenvironment that is appraised by the person astaxing or exceeding his or her resources andendangering his or her well-being.”

- Dr. Richard Lazarus,researcher at the University of California at

Berkley

Common Responses to Stress

• Sensory soothing

• Annoyance to rage

• Fatigue

• Restlessness

• Doubt, insecurity, self-blame, lack ofconfidence

Effects of Stress on the Body

Page 7: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

7

90%

$2,000/yr.

Effects of Stress on the Body

February 3, 2014

Time Magazine article

by Kate Pickert

“The Mindful Revolution”

NFL

Page 8: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

8

NFL

Mindful Magazine

February 2015 Issue

Cover story:“Healing Our Vets”

2012Congressman Tim RyanA Mindful Nation

Page 9: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

9

NFL

27

“Research has shown thatmindfulness enhances emotionregulation, empathy, cognitiveperformance, and working memory.These are the ingredients for aneffective police encounter and abattle-ready, empathic police officer.”

Page 10: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

10

To date, statistically significant

reductions in perceptions of

operational and organizational stress

improvements in sleep

reductions in anger

improvements in empathy

Early analysis shows

reduction in alcohol use

reduction in self-reported aggression

Lt. Richard Goerling

Mindfulness Based Resilience Training for First Responders

Hosted by: City ofBend Oregon PoliceDepartment

Employeesimprove

flexibility withmindful

movements.

UC Irvine study:

70% of injuriescaused byinattention ordistraction

Page 11: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

11

FrequencydecreasedafterMarch2011.

March 2011

Research

Medical and psychological benefits:

• reduces chronic pain• lowers blood pressure• boosts brain function and the immune system• decreases stress, anxiety and depression• improves sleep

Research

Neuroimaging studies suggest regular mindfulnesspractice enhances:

• focus, learning, memory• sensory processing• emotion regulation

Page 12: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

12

Neuroplasticity

Be Aware of Automatic Pilot

Beginner’s Mind Can Reduce Blind Spots

•Skilled incompetence•City of Rock Hill•Safety inspections

Page 13: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

13

“What is familiar becomes less known.”

- Dr. Jon Kabat-Zinn

Mindful Eating

• Training

• Conversations with co-workers

• Accident investigation or incident analysis

• Safety committee meetings

• At home

Mindful Listening

Page 14: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

14

SummaryMindfulness techniques

Mindful EatingMindful Breathing Mindful Listening

Body Scan

Reading List

• Mindful Work by David Gelles

• Finding the Space to Lead by Janice Maturano

• Search Inside Yourself by Chade-Meng Tan of Google

• Full Catastrophe Living by Jon Kabat-Zinn

• 10% Happier by Dan Harris of ABC News

Other Resources

• mindful.org

• Mindful Magazine

• Mindfulness Based Stress Reduction class

• Mindfulness Based Resiliency Trainingfor First Responders: www.mindfulbadge.com

• Meredith Kaiser: [email protected] or 803.933.1279

Page 15: Using Mindfulness Techniques to Improve Situational … Training Mindfulness as...Using Mindfulness Techniques to Improve Situational Awareness Meredith H. Kaiser,ARM-P Loss Control

5/12/2017

15