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Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC [email protected] May 7, 2014 National TASC Conference

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Page 1: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Using Motivational Interviewing with Juvenile Offenders

Joan Leary, [email protected]

May 7, 2014National TASC Conference

Page 2: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Experts in Audience

• YEARS IN FIELD• POPULATION I WORK WITH• What do I know about MI? 0……………10• Glean from today’s workshop?

• DO I CONSIDER MYSELF AMENABLE OR RESISTANT TO CHANGE?

Page 3: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Juvenile Arrest Rates

Page 4: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference
Page 5: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Frustrations with Juvenile Offenders?

• Failure to comply• “Back talk” _______________• Disrespect/defiance _______________• Tired of arguing and convincing• No follow through• “Know it alls”• Burn-out• Paperwork

Page 6: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference
Page 7: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Approach

• Harsh verbal discipline increases the likelihood that teens will misbehave and exhibit symptoms of depression.

• Teens are more likely to exhibit problem behaviors such as anger, aggression, vandalism and misconduct. Wang et al.

Page 8: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

MI

• is adapted to each individual and the specific behavioral problems that the individual

presents • it is a collaborative effort between the

therapist/PO/case manager and the individual to identify and forge a path to

behavioral change using the client’s own motivations

Page 9: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

WHO, What, When, Where?

The concept of motivational interviewing evolved from experience in the treatment of problem drinkers, and was first described by Miller (1983) in an article published in Behavioural Psychotherapy

Page 10: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

30 yrs later- MI has Exploded!

Page 12: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Motivational Interviewing

• Encourages positive behavior change in offenders

• Evidence based practice

Page 13: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

What is Motivation?• Process that initiates, guides and maintains

goal-oriented behaviors, which cannot be forced

• The reason or reasons one has for acting or behaving in a particular way

• Cannot be given to someone• About the choices we make/don’t make• Variable with different times/situations

Page 14: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Motivation is NOT a Personality Problem or trait

• Motivation is a STATE of readiness or eagerness to change

• It may fluctuate from one time to another or situation

• It CAN be influenced

Page 15: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Client Motivation

• READY: right time to make a change• WILLING: person themself makes a decision• ABLE: confidence to change

Page 16: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference
Page 17: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

How?

• Do you motivate a client to change a pattern of destructive behavior?

• Do you help someone to stop offending and committing anti-social acts?

• Do you motivate a client to keep appointments, participate in programs etc?

Page 18: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

The Nature of Our Interactions• When your objective is to change a person’s

behavior, what style works best? – Confrontation– Demonstrating our power over someone– Lecturing– Demanding– Cheer-leading– Pleading– Begging – Bribing– Shaming

Page 19: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

More Effective Approach

• Helping the person to appreciate the value in changing themselves.

• Sparking Intrinsic motivation

Page 20: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

An Effective Style

Is NOT• Confrontational• Blaming• Hostile• Demanding• Commanding• Wishy-washy• Non-Direct• Non-specific• Unclear• Touchy-feely• Sympathetic• Parenting• Friend

IS• Empathic• Genuine• Honest• Supportive• Trustworthy• Solution-focused• Fair• Consistent• Contingency Based• Interested• Non-argumentative• Non-judgmental• Respectful

Page 21: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Helping Change Occur

• Interviewing style is a significant factor in dropout, retention, adherence and outcomes.

• Individuals who believe they can and will change (self-efficacy) do change.

• Officers/practitioners who believe their clients can and will change, influence them positively to do so.

Page 22: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Enhance Intrinsic Motivation

• Staff should relate to offenders in interpersonally sensitive and constructive ways to enhance intrinsic motivation in offenders.

• Research strongly suggests that motivational interviewing techniques, rather than persuasion tactics, effectively enhance motivation for initiating and maintaining behavior changes.

Page 23: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Listening Matters

Page 24: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

What doesn’t work! - Famous programs based on flawed theories/models

Scared Straight – deterrence theory; “make them fear prison.”o Nearly every study over the past 25 years has found dismal results, many even showing

higher recidivism rates for Scared Straight participants. Has been characterized as criminal justice malpractice.

Drug Abuse Resistance Education (DARE) – didactic model; “kids don’t know drugs are bad for them.”o Most studies have found neutral effects for DARE. More recent versions of DARE,

based upon cognitive-behavioral principles, have been more promising

Sheriff Joe Arpaio’s (Maricopa County Jail, Arizona) Tent Cities and Chain Gangs – more deterrence theory; “make them hate prison.”o By the jail’s own admission, its recidivism rate exceeds 60 percent.

Page 25: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

NIJ

Page 26: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference
Page 27: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference
Page 28: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Ambivalence

is a normal part of considering and making change and is

NOT pathological.

Page 29: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Smoking cessation

Weight loss

Alcohol use

Drugs

NutritionExercise

Therapy

Balance

WorkHIV

Teens

Where is MI Used?

Prevention

Condom use ART

Therapy

MD appts

Medication compliance

Stress

Healthcare

Corrections

Page 30: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Why Use MI in Corrections?

• Helps to get offender to be honest/open in assessment process

• Helps create a more engaging environment with less defensiveness from offender

• Elicits more accurate information which aids in determining– Supervision levels -Placements– Types of treatment

Page 31: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Paradigm Shift

• Gone are the days of;– Shouting insults at offenders– Denial busting– “Alcoholics are liars”– Abusing addicts because it was “good for them”– Confrontation and polarization

– 20 yrs ago a punitive, moralistic and arrogant stance was common in U.S. treatment

Page 32: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Hierarchical Environment

• Corrections staff often use;• Coercive power• Authority• Dynamics which increase defensiveness and

resistance

Page 33: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

MI

• More collaborative• More respectful• Supportive• Directive

Page 34: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Simpler Definitions

• 1. It’s a way of using questions and statements strategically to help people think and talk in a positive direction.

Page 35: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Simpler Definitions

• 2. It’s a way of helping people find their OWN reasons for change.

Page 36: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Spirit of Motivational Interviewing

• Collaboration• Evocation• Autonomy

Page 37: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

5 MI Principles

• 1. Express empathy• 2. Develop discrepancy• 3. Avoid argumentation• 4. Roll with resistance• 5. Support self efficacy

Page 38: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

4 Fundamental Processes in MI

•1. Engaging – The Relational Foundation•2. Focusing – The Strategic Focus•3. Evoking – The Transition to MI• 4. Planning – The Bridge to Change

Page 39: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

“Changes attributed to oneself are more likely to endure.”

Davison, Tsujimoto & Glaros, 1973

Page 40: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Rolling with Resistance“Discord””

• Like Verbal Martial Arts• Resistance is not challenged• Use the client’s energy to take you where you want

to go• Decreases the client’s tendency to play devils

advocate

Page 41: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Roll with Resistance/Discord

• Opposing resistance can reinforce it• Counselor/interviewer rolls or flows with it• Reluctance & ambivalence are acknowledged

as normal & understandable• Interviewer invites client to consider new

information or ways of thinking about things

Page 42: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

• Our desire to fix people and set them on a better course

Righting Reflex

Page 43: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Righting reflex

Argument for the change• Change is important because..• You should change…• Drinking is serious you need

to quit.• Your baby is going to be

impaired due to your drug use.

• DHR will take your kids away..

Argument against the change

• I don’t want/need to change

• You don’t know me…• No I shouldn’t…• I don’t have a

problem…• Yes, but…

Counselor Client

Page 44: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Sustain Talk

• “Who are you to tell me what to do?

• ” I’m not going to do it and no one can make me.”

• Status quo• We blame client for

being difficult• One side of

ambivalence

Page 45: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Learning is not a one-way "push" model.

http://headrush.typepad.com/creating_passionate_users/2006/01/crash_course_in.html

“ASK”ratherthan“TELL”

Page 46: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Confrontation

• A confrontational and directive approach may = more client resistance

• May lead to poorer client outcomes• 1993, Miller study found, the more a client

was confronted the more alcohol the client drank

• Confrontational counseling included; challenging, disputing, refuting and sarcasm

Page 47: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

ASSESS Offender

• URICA• Prochaska and DiClemente’s Stages of Change• Most change happens slowly

– Offenders may make small incremental positive steps toward change

Page 48: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Stages of Change

Page 49: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

From DOC

• Motivational Interviewing principle is– Listening to offenders and following up on positive

aspects of their speech– Awareness that corrections professionals can help

INCREASE an offender’s motivation– Positive behavior changes are possible which

reduce likelihood of re-offending

Page 50: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Goal

• The interviewer/case manager/PO must have a GOAL in mind;– a GOAL of “Directed change”

• Not just talking/chatting with offender but have an intention in helping the offender set and achieve positive life changes

Page 51: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Win/Win

• Secure compliance/impose sanctions+

• Increase readiness to change/establish a helping relationship

=Behavior Change

=Better outcomes

Page 52: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Participants

• How might an increased motivation for change from the offender

BENEFIT YOU in your job??

Page 53: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Considerations

• 1) offender be more involved in making life changes

• 2) we won’t force change on the offender• 3) we will have less burn-out• 4) more sustained change likely when a person

makes their own decision

Page 54: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Motivational Interviewing is;

• NOT about forcing change• Is about encouraging the use of self-

perception• Using open-ended questions to generate a

DESIRE for change

Page 55: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

1..2..3..4..5..6..7..8..9..10

How important is it for you to make a change? How confident are you that you are going to be able to change?

Scaling Ruler

Page 56: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

MI

• Use your acute listening skills• Careful listening• Listening for meaning• Building upon cues heard from client

Page 57: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

MAKING REFLECTIVE STATEMENTS:

• repeat –rephrase –paraphrase – or make reflective summary

statements of what the client said

Page 58: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Group Exercise• Pick one speaker and one listener (switch roles)• Pick a topic you would like to change (something you

are ambivalent about)

• Listener– Give no advice– Ask these questions

• 1) Why would you like to make this change?• 2) How might you go about it, in order to succeed?• 3) What are the best reasons to do it?• 4) On a scale of 1-10, how important is it to you?• 5) why are you at __ and not __?

Page 59: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Roles

• Do we often give advice?• Do we tell the clients what to do?• Do we make suggestions?• Do we make threats?

Page 60: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Benefits When Using MI

• Clients feel– Heard– Like they are really being listened to– Understood– More like being open– More safe– More empowered– More free to be honest

Page 61: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

MI

• Is built on internal desire for change• We can’t force change to happen!• We don’t have all the answers/all of the

time• Ex; we tell offenders they can’t leave the

county, when in actuality they can do whatever they please, but if they make the wrong choices they may experience consequences.

Page 62: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

MI Interviewing Relationship w/Offender

• Is more like a DANCE

• NOT a Wrestling match

Page 63: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

You as a GUIDE

• A guide to motivate offender to change• You will point out pitfalls of poor decisions

• But the offender ultimately– Makes his/her own decisions

Page 64: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

MI

• Changes the process• Instead of telling the offender what to do,

• We listen for the offender to express a need for change, and then we capitalize on it.

Page 65: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

3 aspects of a successful MI interview

• 1) collaborative– Not authoritative– Is a “partnership”– Team approach

– Example, Not- “I have what you need.”» But- “You have what you need and I’m

going to help you find/access it.”

Page 66: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

2.) Evocative statements are part of a successful MI interview

• It promotes self-discovery• Offenders see problems through their own

eyes

Page 67: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

3.) AutonomyWhat can we do?

• 1. How can we help facilitate change?• 2. What kinds of things can we say to get

client “buy-in?”• 3. What do we say that might encourage client

momentum towards change?

Page 68: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

We Use MI Techniques

• Open ended questions• Listen reflectively• Develop discrepancy/dissonance• Support self-efficacy• Roll with resistance; deflection• Avoid argument, lecture, shaming, threats or

sympathizing

Page 69: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Video Clip

• http://nicic.gov/MotivationalInterviewing

Page 70: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Traps to Avoid

Page 71: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Traps to Avoid

1. Question-Answer Trap– Stifles client elaboration– Reduces collaborative effort

2. Taking Sides Trap– The most important trap to avoid– Arguing one side elicits the other

Page 72: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Traps to Avoid

3. Expert Trap– The client is the expert on themselves– Opinions will come later

4. Labeling Trap– Pressure to label can lead to wrestling– Data does not support need to accept label

Page 73: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Traps to Avoid

5. Pre-mature Focus Trap– May elicit dissonance– Start where client is…

6. Blaming Trap– Render blame irrelevant in the counseling context. – “[Counseling is not about deciding who is at fault. That’s

what judges do, but not good counselors.”

Page 74: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Eliciting & Responding toChange Talk

Change Talk is the river on which we row.

Page 75: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

What is Change Talk?

Clients are more convinced by arguments they have presented to themselves more so than arguments presented by others.

In MET we strive to elicit their own arguments for change and the value in such change.

Page 76: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Change Talk Model (2.0)

DesireAbilityReasonNeed

Commitment}

Page 77: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

DARN-C

• Desire to change:– I want a better life.– I would like to be happier.– I want to stop using.

• Ability to change:– I could do it if I decided to.– When I put my mind to something, I don’t quit until I’m

done.– If I could give up drinking, I could quit weed too.

Page 78: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

DARN-C

• Reasons to change:– I would get to see my family.– They would send me home.– I would have some money.– I’d feel a lot better.

• Need to change:– I got to get out of jail.– I need to stop hurting other people.– I have to go to group.

Page 79: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

DARN-C

• Desire: Why would you want to make this change?

• Ability: How would you do it if you decided? • Reason: What are the three best reasons? • Need: How important is it? and why? • Commitment: What do you think you’ll do?

Page 80: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Benefits/Pros Costs/Cons

Making a Change

Not Making a Change

Decisional Balance

Page 81: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Change Plan Worksheet

1. The changes I want to make (or continue making) are:

2. The reasons why I want to make these changes are:

3. The steps I plan to take in changing are:

4. The ways other people can help me are:

5. I will know that my plan is working if:

6. Some things that could interfere with my plan are:

7. What I will do if the plan isn’t working:

Page 82: Using Motivational Interviewing with Juvenile Offenders Joan Leary, LPC jleary@uab.edu May 7, 2014 National TASC Conference

Resources

• Impact: Motivational Interviewing, Innovation Means Prisons and Communities Together, EU

• NAADAC.org• NIC, “Motivational Interviewing in Corrections: A comprehensive Guide to

Implementing MI in Corrections”• SAMHSA Gains Center, 2011 “Motivational Interviewing”• William Miller, Motivational Interviewing,” 3rd Edition• www.offenderchange.org/programs/motivational-interviewing• www.buildmotivation.com• http://aspe.hhs.gov/hsp/08/boys/FactSheets/