using open data to improve public services
DESCRIPTION
Using Open Data to Improve Public Services. Andrew Stott UK Transparency Board formerly Director, data.gov.uk & UK Deputy GCIO World Bank 23 Feb 2012. @dirdigeng [email protected]. Open Data in the UK: The Policy Drivers. UK Policy Drivers. June 07. Feb 09. Mar 11. - PowerPoint PPT PresentationTRANSCRIPT
Using Open Data to Improve Public Services
Andrew Stott UK Transparency Boardformerly Director, data.gov.uk & UK Deputy GCIO
World Bank23 Feb 2012
Open Data in the UK: The Policy Drivers
2
Labour Coalition
UK Policy Drivers
New economic and social value
June 07 Mar 11
3
Feb 09
Labour Coalition
UK Policy Drivers
New economic and social value
Jul 11
Improve public services
4
Mar 09
Labour Coalition
Jun 09
UK Policy Drivers
New economic and social value
May 10
Improve public services
Transparent & Accountable Government
5
A dataset can serve multiple objectives
6
Open Data in Public Service Transformation
7
Service Improvement: Why use Open Data?
Increase Pressure to Raise Standards
Support Informed Choice
Drive Engagement and Feedback from customers
Allow Diversity of Providers
Promote Localism
“It is only by publishing data that we can wrest power from officials & give it back to the people” – David Cameron, UK Prime Minister
8
Some examples of putting this into practice
9
Better Information services to the public
10
Transport, public facilities and crime data among most downloaded Smartphone Apps
Enabling others to mine data to improve public outcomes
11
Prescription data
Patient outcome data
Longitudinal health records
Pupil-level education records
Use data to compare and choose hospitals
12
12+ WeeksMRSA-free
Good C-DiffrecordLow
Mortality
2 recentMRSA
Bloodclots
Patientratings
Civil Society also collecting hospital data
13
Nation-wide Crime Data
14Vision: CrimeArrestConvictionSentence
Crime: Data Engagement
15
Local team
Telephone, website, Facebook and Youtube ….
Local police
Twitter feed
How YOU can get involved
It’s very local
Accessible data on crime
Attract Inform Engage Action
Public Service data as a hub for civil engagement
16
Citizen-sourced data
17#uksnow TN13 4/10
Crowd-sourcing to improve official data
18
Civil Society front-end to public services
19
Civil Society front-end to public services
20
MySocietyservice
LocalCouncilcontext
Civil Society front-end to public services 2.0
21
Data and Civic action 2.0
22
“1.0” function
CrowdsourceKnowledge
Form groupsin civil society
Socialfunctionality
Government is a data user too
23
Easier sharing
Lower transaction costs
Faster access to data
Reduced admin costs
Improved decisions
More “joined up” working
DataGM: Inter-agency benefits alone greatly exceed all open data costs
UK principles for data on public services
Data must include user satisfaction, spending, performance and equality
Applies to all providers, from whichever sector
Data accessible through government websites and independent tools
Use APIs to allow third parties to present government content and transactions
User driven and transparent implementation
24
Lessons learned
25
Important to have top-level political support
“Public information does not belong to Government, it belongs to the public on whose behalf government is conducted.”
“Greater transparency across Government will enable the public to hold politicians and public bodies to account”
26
Important to have strong “demand-side”
27
28
Incremental delivery
Photos: @memespring, @MadLabUK, @paul_clarke
Continuously engage with developers
29
.. and highlight applications, not data
30
Data Quality
31
Release of data will reveal issues of data quality
Celebrate greater checking of data!
Use as stimulus to Measure Prioritise Improve
End
32