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THE CALL TO SERVE2009 EFFECTIVE RECRUITING AND

HIRING WORKSHOP SERIES

USING SOCIAL

MEDIA FOR FEDERALRECRUITING ANDHIRING

Partnership for Public ServiceNovember 19, 2009

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Todays Agenda and Presenters

Welcome; Overview of the Partnerships HR andSocial Media Survey Sally Jaggar, Partnership

HR 2.0: Using Social Media to Recruit, Retainand Train Andy Krzmarzick, GovLoop

Recruiting with Web 2.0 for VA Amy Loveridge,VA

Q&A

MAKINGTHEDIFFERENCE.ORG

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Overall Agency Use of Social Media

Does your agency currently use (or plan to use) socialmedia for recruiting and/or hiring?

(104 responses: 59 yes, 45 no)

0

10

20

30

40

50

60

70

Yes No

Count

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Social Media Agencies Currently in Use

What/which media are agencies using now for recruiting?

OURPUBLICSERVICE.ORG

0 2 4 6 8 10 12 14 16 18

Blogs

Podcasts

YouTube

Facebook

LinkedIn

Twitter

Flickr

MySpace

Second Life

There.com

Num ber o f Agencies Curr ently UsingTechnologies

Currently Use

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Use for Recruiting and Hiring Functions

Agencies use social media for the following functions Sharing info about agency mission and programs 33%

Sharing videos about working at agency 26%

Advertising job openings or internship openings 26% Finding candidates 23%

Sharing info about kinds of jobs and skills needed 22%

Communicating status of applications 12%

Giving new hires info about onboarding 11%

Connecting candidates/applicants with HR staff 9%

Connecting candidates with line agency employees 9%

Getting background information about applicants 7%

Connecting applicants with each other 3%

OURPUBLICSERVICE.ORG

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Barriers/Challenges Overcome

OURPUBLICSERVICE.ORG

Many challenges, especially privacy and legal barriers, withnetwork security and others close behind.

0 10 20 30 40 50 60 70 80 90 100

Lack of knowledge about available social networking technologies

Agency senior leaders did not agree wiht using social networking

Concerns about privacy

Concerns about other legal matters

Concerns about security of your agency's network and computersystems

Lack of guidance or standards for using the medium

Concerns about being online on these sites

Lack of successful models to build upon

Difficulties training your staff to use

Lack of sufficient resources to respond to those who communicate with

your agency via the medium

Difficulties assuring your staff use the medium correctly andappropriately

Percentage of Agencies ReportingThese Challenges as Bar riersOvercome

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Summary

OURPUBLICSERVICE.ORG

Although current use is very limited, many respondentshave big plans to use or expand their use

There is high interest in learning about different media

The challenges to be overcome are many; may requireworking with agency webmaster, CIO, office of publicaffairs, general counsel -- maybe others

Interest in using social media is not primarily HR-driven inmost agencies; HR must catch up

Smart HR folks will use as models those agencies that havemade strides and will join up with those active in thecommunity of interest