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Using Stories to Build Support for Our RCD California Association of Resource Conservation Districts November 14, 2018

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Page 1: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

Using Stories to BuildSupport for Our 

RCD

California Association of Resource Conservation Districts

November 14, 2018

Page 2: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

A JOKE . . .

Stranger in the Paddock

You came when I didn’t ask you to

You told me something I already know

You know nothing about my business

Page 3: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

ORGANIZATIONAL PILLARS

People

Plans

Resource

Page 4: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

PEOPLE

Page 5: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

PLANS

Strategic Direction

Leadership

Resource Development

Marketing

Page 6: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

RESOURCES

Individuals Corporations Foundations

Page 7: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

STORY: WHY, WHAT, HOW

Page 8: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

WHY STORIES? 

Page 9: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

SIX PRINCIPLES OF STICKY IDEAS

SUCCES modelSimpleUnexpectedConcreteCredibleEmotionalStories

Page 10: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

WHAT IS A STORY FOR ORGANIZATIONS?

Page 11: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

MASTER FORMULA OF STORY

Character + Predicament 

+ Attempted Extrication

A deep pattern of heroes confronting trouble 

and struggling to overcome

Page 12: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

FIND YOUR STORY

Page 13: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

HOW TO DEVELOP A STORY

Choose

Purpose

Audience

Message

Lead character 

Page 14: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

HOW TO DEVELOP A STORY

Identify 

Core struggle or conflict

Resolution

Page 15: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

HOW TO DEVELOP A STORY

Choose the narrator

Page 16: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

HOW TO DEVELOP A STORY

Decide 

Form(s) of the story

Length

Page 17: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

HOW TO DEVELOP A STORY

Outline 

Beginning and end

The plot along the way

Page 18: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

PLANNING OVERVIEW

Page 19: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

ANALYZE AND ASSESS

Data – Q & Q

Story, and three facts

Page 20: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

SET DIRECTION

Engagement

Scenario planning

“Once upon a time there was . . .”

Page 21: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

EXECUTE AND EVALUATE

Relationship building

Motivation

Page 22: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

PARALLELS IN PLANNING & STORYTELLING

STRATEGIC PLAN ORGANIZATIONAL STORY

Assessment Background research

Vision/mission Hero’s destination/journey

Organization & stakeholders Characters

Geographic scope Setting

Situational analysis Set‐up

Critical issues Conflict (central problem)

Strategies & work plans Plot (actions and sequence)

Desired outcomes Resolution

Page 23: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

TO BE A STRATEGIC STORYTELLER

Be strategic as an organizationIt’s not about youIt’s all about youBe real

Page 24: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

FOUNDATIONS OF STRATEGIC STORIES 

Vision   What’s the future we’re pursuing? 

Mission   Why do we exist? 

Strategic Directions  What is our identity and intended impact? 

Stakeholders  Who are our core stakeholders?  What’s important to them? 

Brand Identity   Who are we? (promise delivered ‐ distinctive personality) 

Relevance  What difference to we make?  Who cares? 

Differentiation  What makes us distinct? 

Positioning   What do we offer and to whom, and what benefits and advantages do they receive? 

Proof   How can we credibly claim our promise, benefits, advantages, differentiation? 

Page 25: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

WHERE’S THE MONEY?

CorporationsFoundations

Individuals(alive and dead)

More than 80 percent of giving

Page 26: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

WHERE’S THE MONEY?

Page 27: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

RELATIONSHIP‐BASED FUNDRAISING 

SUSPECTS

PROSPECTS NEAR DONORS

DONORS

interested in being supportive

ready to besupportive

wanting to stay involved

yet to besupportive

Page 28: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

HOW TO DEVELOP A PERSONAL STORY

Choose

Purpose

Audience

Message

Lead character 

Page 29: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

HOW TO DEVELOP A PERSONAL STORY

Start with the mission

Connecting something personal to the mission

Write your story

Practice, practice, practice

Take time in meetings to share

Page 30: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

SO WHAT?

#1

#2

#3

What are the 3 things you can do in the next 60 days to put key ideas here to work?

Page 31: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

QUESTIONS?

Page 32: Using Stories to Build Support for Our RCD€¦ · Data –Q & Q Story, and three facts. SET DIRECTION Engagement Scenario planning ... Microsoft PowerPoint - Storytelling_M.Smiley

CONTACT

Marc Smiley

Solid Ground Consulting

1737 NE Alberta Street, Suite 205

Portland, Oregon 97211

503‐249‐0000

[email protected]