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Using the internet to reduce cost & to improve onboard efficiencies Technology that works saves cost Sharon Ong Key Account Manager Asia Pacific, Business Communications Digital Ship Singapore, 15 October 2014

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Page 1: Using the internet to reduce cost & to improve onboard ... · Using the internet to reduce cost & to improve onboard efficiencies Technology that works saves cost. Sharon Ong . Key

Using the internet to reduce cost & to improve onboard efficiencies

Technology that works saves cost

Sharon Ong Key Account Manager Asia Pacific, Business Communications Digital Ship Singapore, 15 October 2014

Page 3: Using the internet to reduce cost & to improve onboard ... · Using the internet to reduce cost & to improve onboard efficiencies Technology that works saves cost. Sharon Ong . Key

Confidential

Our proposition : More Value

THE NETWORK of networks • Fully Integrating MSS & VSAT incl. GX • Global L, C, X, Ku, Ka infrastructure • Partner of all major SNOs

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Confidential Global Coverage

Page 5: Using the internet to reduce cost & to improve onboard ... · Using the internet to reduce cost & to improve onboard efficiencies Technology that works saves cost. Sharon Ong . Key

Confidential

Our proposition : More Value

THE PLATFORM for service delivery • Seamless across all networks for business & crew • Integrated communications • Fully compatible services, applications, content delivery

Con

trol,

Satis

fact

ion,

Val

ue

THE SERVICE MODEL to create value • Installation, maintenance, consultancy, training … • 24/7 Customer Care & technical engineering • End-to-end management

THE NETWORK of networks • Fully Integrating MSS & VSAT incl. GX • Global L, C, X, Ku, Ka infrastructure • Partner of all major SNOs

Page 6: Using the internet to reduce cost & to improve onboard ... · Using the internet to reduce cost & to improve onboard efficiencies Technology that works saves cost. Sharon Ong . Key

The State of the Maritime Industry, it’s Cost Drivers & what can be done about it?

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Page 8: Using the internet to reduce cost & to improve onboard ... · Using the internet to reduce cost & to improve onboard efficiencies Technology that works saves cost. Sharon Ong . Key

Confidential

Technology Based Savings Today

Fuel Efficiency - Saving ½ metric ton of bunkers a day saves US$9000 a month - Route optimization, weather, currents,….. - Optimization of vessels trim

Crew - MLC2006 - Loyalty saves money! - Remote crew training (WEB Based)

Maintenance - Simplify & remotely manage IT infrastructure - Spare parts management - Preventive maintenance, engine monitoring

Compliance - ECDIS - Avoid fines: ENOAD, pollution, accidents,…. - Update documents, manuals,…..

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Confidential

Practical examples

IT Management & improved communications via Lync - Simon Mokster Implemented Lync over VSAT in 2013 to:

- Instant messaging between office & Vessel - Video Conference & VOIP - Share PC Screens - Share documents & files

Crew Welfare by offering Internet access over VSAT − Widely used incentive to create loyalty of crew

− Enabling Skype, Facebook, Surfing, E-Mail, etc. − Managed usage − Optional filters & optimization − Using crew members’ own devices (Phone, Tablet, Laptop)

Data exchange improvements − Manuals always up to date − Spare part management : future 3D printing of spare parts − Engine performance monitoring (by manufacturers): Wartsila, Siemens,..... − Energy Management Systems. − E-training / E-Learning

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Confidential

Recent practical examples

Australia bars containership for repeated seafarer welfare violations The Australian authorities have barred the containership Vega Auriga from entering the country’s ports due to repeated violations relating to seafarer welfare and maintenance of the vessel. The Australian Maritime Safety Authority (AMSA) has detained………………..

Maersk Tankers starts tests with 3D printing An experiment now under way aims to tackle these challenges with 3D printing. The idea is to install a 3D printer on a tanker vessel to allow the crew to ‘print off’ parts they need………..

Page 11: Using the internet to reduce cost & to improve onboard ... · Using the internet to reduce cost & to improve onboard efficiencies Technology that works saves cost. Sharon Ong . Key

So we need broadband…. Now WHAT?

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Page 12: Using the internet to reduce cost & to improve onboard ... · Using the internet to reduce cost & to improve onboard efficiencies Technology that works saves cost. Sharon Ong . Key

Confidential

“There is no industry standard on VSAT terminology.

Different suppliers use different definitions and it is difficult to make a true comparison between the different services”

Page 13: Using the internet to reduce cost & to improve onboard ... · Using the internet to reduce cost & to improve onboard efficiencies Technology that works saves cost. Sharon Ong . Key

Confidential

Every VSAT network is different

Different technology per provider Idirect, DVB-S2, non-standardized technologies Different settings per provider CIR, MIR, Contention Ratio, antenna’s,… Different Satellites, different beams…. Different coverage

Page 14: Using the internet to reduce cost & to improve onboard ... · Using the internet to reduce cost & to improve onboard efficiencies Technology that works saves cost. Sharon Ong . Key

Confidential Global Coverage

Page 15: Using the internet to reduce cost & to improve onboard ... · Using the internet to reduce cost & to improve onboard efficiencies Technology that works saves cost. Sharon Ong . Key

Confidential

VSAT Inmarsat Fleet

Broadband Inmarsat

Fleet

Future of Maritime communications

Future = Broadband

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But there will be more!

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Confidential Prepared for the future? YES!

The future is not to focus on one technology but provide an multiband environment for you to manage your PRESENT & FUTURE value proposition !!!

Value Added Services Create tools to maximize user experience and increase revenues

Ship Operation Personal Comms Network & Admin

Equipment Provide satcom hardware to guarantee best global broadband coverage

Installation Maintenance Financing

Connectivity Support all satcom & terrestrial services on one unique network

L-band Ku-band Ka-band C-band 3G/4G …

Bundled Solutions

Market and

client specific combination of Connectivity,

Equipment and Solutions

Service Management

Online tools, 24/7 support, SLAs, etc… to manage

Connectivity, Equipment and

Solutions

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Confidential