How the UW Overcame the Great Data Depression!

Bill YockDirector of Enterprise Information Services

UW IT – Information Management

The New Deal

DGIQ Conference, June 25th, 2012

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UW a Diverse and Complex University!

Celebrating our 150th year!Multi-campus UW Seattle, UW Tacoma, UW Bothell and a world class academic medical center

17 schools and colleges offer 250 degrees across 150+ programs and confer 12,000 degrees annually

47,238 students and 27,900 faculty and staff

50 centers, institutes and research operations in 20 states, and 10 countries around the world

$5.6 billion operating budget this FY 67% from tuition as UW lost half its state funding since 2009

Over 700 Applications in our IT portfolio

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The UW New Deal Programs

• DMC• ERS• PEM• DSS• DAC• EDW• DQM

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DMC – Data Management Committee

Working hard to build a data governance foundation!

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DMC Data Management Committee

Makeup• 20 plus committee

members from various units (Managers, Directors and AVP level representatives)

• 5 member Steering Committee (STIC)

• Various Sub-committees

Operations• Meet every 2 weeks

• Annual assessment and review of needs

• Enterprise Risk Management (ERM) based approach to informed decisions

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DMC – ERM Example

• Two primary scenarios were evaluated • Historical data decentralized and deleted from EDW• Historical data centralized and retained in EDW

• 6 Risk Statements were developed• Breach of PII data• Inability to analyze data historically• Etc.

• ERM Framework ranks risks according to “Likelihood” and “Impact”

• Likelihoods and Impacts are multiplied together to come up with a “Risk Score” for each risk statement.

Enterprise Risk Management involved with retaining historical data in the data warehouse

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DMC – ERM Example

Enterprise Risk Management Assessment

Likelihood and impact are multiplied to produce a level of risk

Likelihood and impact scale

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DMC – ERM Results

• Centralizing and retaining historical data in EDW will significantly reduce risk to UW.

• Risk estimated to decrease by two risk levels, or over 50%,

from risk level “High” (orange) to risk level “Medium”

(green). • Risk 6: Breach of PII shows most significant decrease.

Enterprise Risk Management Results

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ERS – Enterprise Reporting Service

Working hard to conserve our data assets

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ERS Enterprise Reporting Services

Drive adoption and implementation of performance metrics that measure the University’s strategic educational, research and service missions

Develop and implement Enterprise Reports that monitor progress towards performance targets

Deliver Enterprise Reports that assist in making key resource allocation decisions.

Centralize the production of Enterprise Reports for consistency, clarity and ease of access.

Establish necessary support and training mechanisms for interpretation and use of Enterprise Reports

The Enterprise Reporting Service is charged by our Provost to…

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ERS Enterprise Reporting Services

ERSDomain Leaders

Planning &

Budgeting

Executive Sponsors

Deans & Academic Advisory Groups

UW-IT Info

Mgmt

Academic Units

AdminUnits

Data Mgmt

Committee

Data Custodia

ns

Data Trustees

Governance & PrioritySponsor & SupportKey Stakeholders & Communication

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PEM – Performance Evaluation Metrics

Working hard to feed data to our administrators!

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PEM Performance Evaluation Metrics

• Establishes consistent metrics for comparison across units

• Defines key terms and ratios for easy analysis

• Delivers data from a single central source for non repudiation

• Begins to answer questions like “What are the cost drivers of

delivering education to our students?”

PEM Reporting is a key business imperative that…

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PEM Performance Evaluation Metrics

Enrollments per FTE

Majors per FTE

Budget $ / Student Credit Hrs Taught

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DSS – Decision Support Services

Working hard to deliver data efficiently

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DSS Decision Support Services

• Business Intelligence Services

• Metadata Management Services

• Training and education Services

• Quality Assurance Services

• Data Access Control (DAC) Services

Delivering Information for Decision Making by providing…

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DAC Data Access Control

ASTRAAccess to Systems, Tools, Resources and Applications

DAC Data Access Control

SMAT Security Metadata Administration Tool

Recently awarded a Campus Technology Innovation Award!

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EDW – Enterprise Data Warehouse

Working hard to power our data into information

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EDW Enterprise Data Warehouse

• Business Functional Requirements (BFR) and Business

Dimensional Modeling (BDM)

• Kanban Agile development Processes

• Integrated Build-Out Teams

• Master Data Management (MDM)

• Data Quality Management (DQM)

The Enterprise Data Warehouse Program is evolving in several significant ways...

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DQM Data Quality Management

• Rigorous Data Profiling and Correction

• Scenario and Stage Gate based quality processes

• Data Quality Rules based on Criticality and Acceptance ratings

Several new DQM techniques are being implemented…

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DQM Data Quality Management

PresentationSource Data IntegrationStaging Cube

Gate 1Filter based on Criticality Rules

Gate 2Filter based on

Acceptance Rules

Data Profiling

Data Correction

DQ Criticality Rules

Data Tagging

DQ Auditing

DQ Notifications DQ Testing

DQ Accept Rules

DQM Framework

Data CustodiansSME’s

EDW AnalystsEDW Engineers

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DQM Data Quality Management

Class Code ClassDesc1 Freshman2 Sophmore… …6 5th Yr Senior7 PhD Candidate

ID Name ClassCode Class Desc1 Mary 2 Sophmore2 John 4 Senior3 Brad 77 Invalid4 Julie 1 Freshman5 Jack 55 Invalid

Scenario: Out of Range Lookup Code Values

• Suspect data “Tagged” and brought into the EDW

• Data Custodians notified to correct source system

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Questions ?

Visit the DMC Web Page http://www.washington.edu/uwit/im/dmc/

Visit the DSS Web Page http://decisionsupport.washington.edu

Visit the OPB Web Page http://opb.washington.edu/

Contact: Bill Yock byock@uw.edu 206.685.7535