ux futures: publishing and expanding our expectations of everyone

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EXPANDING OUR EXPECTATIONS OF “EVERYONE” Margot Bloomstein @mbloomstein #UXFutures November 5, 2014

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Page 1: UX Futures: Publishing and Expanding Our Expectations of Everyone

EXPANDING OUR

EXPECTATIONS

OF “EVERYONE”

Margot Bloomstein @mbloomstein

#UXFutures November 5, 2014

Page 2: UX Futures: Publishing and Expanding Our Expectations of Everyone

2

Once upon a time, publishing was easy. The masses

are speaking.

2007

Page 3: UX Futures: Publishing and Expanding Our Expectations of Everyone

3

The masses

are speaking.

2011

Page 4: UX Futures: Publishing and Expanding Our Expectations of Everyone

4

The masses

are speaking.

2011

Page 5: UX Futures: Publishing and Expanding Our Expectations of Everyone

5

The masses

are speaking.

2011

Page 6: UX Futures: Publishing and Expanding Our Expectations of Everyone

6

The masses

are speaking.

2011

Page 7: UX Futures: Publishing and Expanding Our Expectations of Everyone

7

The masses

are speaking.

2011

Page 8: UX Futures: Publishing and Expanding Our Expectations of Everyone

8

Page 9: UX Futures: Publishing and Expanding Our Expectations of Everyone

9

But publishing

used to be easy:

Own the channel,

own the message.

Page 10: UX Futures: Publishing and Expanding Our Expectations of Everyone

Own the technology,

control the

communication.

1450, Jost Amman

Page 11: UX Futures: Publishing and Expanding Our Expectations of Everyone

Own the technology,

control the

communication.

1808

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12

Page 13: UX Futures: Publishing and Expanding Our Expectations of Everyone
Page 14: UX Futures: Publishing and Expanding Our Expectations of Everyone

Own the technology,

control the communication.

Page 15: UX Futures: Publishing and Expanding Our Expectations of Everyone
Page 16: UX Futures: Publishing and Expanding Our Expectations of Everyone
Page 17: UX Futures: Publishing and Expanding Our Expectations of Everyone

Once upon a time,

competing voices

in the fourth estate

kept each other in

check.

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18

1250

1300

1350

1400

1450

1500

1550

1600

1650

1990 1995 2000 2005 2010

Newspapers in daily circulation

Source: Pew Research Center’s Project for Excellence in Journalism State of the Media Report

Page 19: UX Futures: Publishing and Expanding Our Expectations of Everyone

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1250

1300

1350

1400

1450

1500

1550

1600

1650

1990 1995 2000 2005 2010

Newspapers in daily circulation

–15% in daily titles

–28% in employees

Page 20: UX Futures: Publishing and Expanding Our Expectations of Everyone

20

1250

1300

1350

1400

1450

1500

1550

1600

1650

1990 1995 2000 2005 2010

Newspapers in daily circulation

50MM active

daily users

(100MM today)

Page 21: UX Futures: Publishing and Expanding Our Expectations of Everyone

Does social media democratize publishing?

Is this a significant change?

Page 22: UX Futures: Publishing and Expanding Our Expectations of Everyone

22

Meet the new boss,

same as the old boss

© Yann Pinguet

Page 23: UX Futures: Publishing and Expanding Our Expectations of Everyone

Has anything

changed?

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Page 26: UX Futures: Publishing and Expanding Our Expectations of Everyone

26 © Reuters/Anis Mili

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Champion individual and diverse content

creators; amplify insight, not repetition.

Page 28: UX Futures: Publishing and Expanding Our Expectations of Everyone

Publishing as

technology and

distribution

Page 29: UX Futures: Publishing and Expanding Our Expectations of Everyone

Publishing as

technology and

distribution…

or as the creation of

accessible content?

Page 30: UX Futures: Publishing and Expanding Our Expectations of Everyone
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Champion individual and diverse content

creators; amplify insight, not repetition.

Evolve from defining publishing as

technology and distribution to publishing as

the design and analysis of content.

Page 32: UX Futures: Publishing and Expanding Our Expectations of Everyone

How do we support

democratized

publishing in our

own work?

Page 33: UX Futures: Publishing and Expanding Our Expectations of Everyone

Facilitate quality with proactive guidelines

Page 34: UX Futures: Publishing and Expanding Our Expectations of Everyone

Pre-empt misuse with anticipatory information

Page 35: UX Futures: Publishing and Expanding Our Expectations of Everyone

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Champion individual and diverse content

creators; amplify insight, not repetition.

Evolve from defining publishing as

technology and distribution to publishing as

the design and analysis of content.

Develop accessible tools to reduce barriers

to quality.

Page 36: UX Futures: Publishing and Expanding Our Expectations of Everyone

36

Nicholas Kristof,

New York Times, March 18, 2009

Page 37: UX Futures: Publishing and Expanding Our Expectations of Everyone

Thank you!

Margot Bloomstein

@mbloomstein

[email protected]

slideshare.net/mbloomstein

amzn.to/CSatWork

All images property of their respective owners or © Margot Bloomstein as noted.